Retail TouchPoints
MAY 9, 2023
Bergdorf Goodman has launched its Conscious Closet program, designed to extend the useful life of customers’ luxury goods through a range of personal styling, alteration, repair and resale services. The new offering will be a central element in parent company Neiman Marcus Group ’s commitment to extend the useful life of 1 million luxury items through circular services by 2025.
Forrester eCommerce
MAY 9, 2023
We’ve heard about the importance of empowering employees. Studies have shown a link between employee empowerment and engagement. Furthermore, when employers give employees the responsibility to lead and make decisions, employees become highly motivated, creative, and productive.
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Retail TouchPoints
MAY 9, 2023
8fig , a funding and management platform for ecommerce businesses, has closed a $140 million Series B funding round, bringing its total funding to date to $196.5 million. The round was led by Koch Disruptive Technologies (KDT) with participation from existing investors Battery Ventures, Localglobe, Hetz, the Jesselson family and Silicon Valley Bank , now a division of First Citizens Bank. 8fig provides ecommerce businesses (primarily marketplace sellers) with bespoke funding plans, optimized acc
Forrester eCommerce
MAY 9, 2023
Tools leveraging ML models in dynamic environments must be continuously fed new data in order to adapt to changing conditions and goals. They need to learn as much as possible about their new environments before being fully able and safe to provide service and ultimately deliver value. Synthetic data can help address these and other AI/ML challenges.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
MAY 9, 2023
Amazon has debuted a new immersive shopping functionality called Amazon Anywhere that allows customers to discover and buy physical products from Amazon within virtual environments such as video games, augmented reality applications and mobile apps. Today, most shopping in virtual worlds is enabled through virtual currencies and is usually limited to in-game digital items, as with the Robux players use to buy apparel and accessories for their avatars in Roblox.
Forrester eCommerce
MAY 9, 2023
The myths of operating model design are the misconceptions that can hinder progress and lead to failure when attempting to transform your IT organization. Understanding these myths and avoiding the associated pitfalls is critical to ensuring that you can design an effective and robust operating model that delivers long-term value.
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Fabric
MAY 9, 2023
Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. It enables businesses to take advantage of all the features and incoming data sources they want, but managing it all can become overwhelming.
Retail TouchPoints
MAY 9, 2023
Foot Locker has named Blanca Gonzalez as SVP and General Manager of its WSS banner, effective May 15, 2023. Gonzalez was most recently VP of North America Product Merchandising for Nike and brings more than 19 years’ experience in marketing, merchandising and sales leadership positions. Gonzalez will report directly to Frank Bracken, EVP and Chief Commercial Officer at Foot Locker, and oversee the operations at WSS, which is known for its neighborhood-based store presence and connection with Lat
Fabric
MAY 9, 2023
Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. It enables businesses to take advantage of all the features and incoming data sources they want, but managing it all can become overwhelming.
Retail TouchPoints
MAY 9, 2023
Since its inception in 2008, SHEIN has become one of the retail industry’s most remarkable growth stories, but it also has been routinely accused of committing some of the retail and apparel industries’ worst offenses — including having an outsize carbon footprint and allegedly condoning (or at least turning a blind eye) to the use of forced labor in making the products it sells.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Fabric
MAY 9, 2023
Headless commerce is an e-commerce architecture where the front-end presentation layer of the online store is decoupled from the back-end functionality, allowing for greater flexibility, customization, and scalability. It enables businesses to take advantage of all the features and incoming data sources they want, but managing it all can become overwhelming.
Retail TouchPoints
MAY 9, 2023
Walmart has named Latriece Watkins as its new U.S. Chief Merchandising Officer. She replaces Charles Redfield, who reportedly vacated the role on May 1, though he will remain with the company as an advisor, according to The Wall Street Journal. Watkins is a 24 -year Walmart veteran who has served in multiple roles, most recently as EVP of the U.S. Consumables Division.
UpSellIt
MAY 9, 2023
UpSellit has been recognized as a 2023 Inc. Best Workplace ! Each year, the honorees are considered against thousands of companies. Back in 2021, Inc. recognized companies that continued to rise amidst a chaotic year. The following year, Inc. honored companies that reimagined what a successful business should feel like. Now, in 2023, Inc. is highlighting a class of companies that continue to thrive and embrace change in a way that redefines what it means for a workplace to be great.
Salsify
MAY 9, 2023
While most holidays involve quality time with family and friends, online shopping holidays bring shoppers and their credit cards together to scour the web for the best deals. From influencers sharing their top picks on Instagram and TikTok to news sites publishing their lists of must-buy products, these shopping holidays are hard to avoid for consumers worldwide.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Ecommerce Platforms
MAY 9, 2023
Dropshipping is undoubtedly a booming industry that allows for easy product access without the hassle of purchasing and storing inventory. So if you're looking to jump on the dropshipping gravy train, you might be in the market for a dropshipping platform. Here we're considering two such options: Spocket and Printful. Are you curious to know which is better for your business?
CPC Strategy
MAY 9, 2023
[This post was authored by Shannon Mullery and Emily Sullivan, Content Specialists at Tinuiti.] Tinuiti’s CEO, Zach Morrison, and CMO, Dalton Dorné, kicked off Tinuiti Live 2023 at Ease 605 in NYC.
Ecommerce Platforms
MAY 9, 2023
Today, we’re going to be evaluating some of the best companies for selling print on demand hoodies in 2023. Print on Demand companies allow business leaders to add their own designs to countless products with minimal effort and initial investment. In this article: What is a Print on Demand Company? What to Look for in a POD Company for Selling Hoodies and Sweatshirts?
RetailDive
MAY 9, 2023
Although retail sales are expected to increase, “we’re not seeing the explosive demand we saw the past two years,” the NRF said.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Omnisend
MAY 9, 2023
Reading Time: 11 minutes Why write an apology email to customers? While mistakes like a wrong email or delayed shipment are all too common in the business world, they can lead to a negative customer experience. According to a study by Emplifi, just one negative experience is enough for 52% of customers to stop doing business with a brand. And, two bad experiences are enough for 86% of customers to switch their loyalties.
Talkoot
MAY 9, 2023
Ecommerce Content Creation Podcast: Telling Your Product’s Story Anna Rillahan Talkoot Chief Growth Officer The role of AI in product information management In this episode of the E-commerce Content Creation Podcast, host Daniel Jester interviews Brian Hennessy, CEO and co-founder of Talkoot, the most powerful and complete AI product storytelling platform.
ESW
MAY 9, 2023
To fully compete in today’s global ecommerce marketplace, brands with DTC channels can no longer be content to sell domestically. As competition increases and opportunities grow, it is imperative that brands enter new markets and enter them quickly. Achieving accelerated speed-to-market is difficult and costly to do in-house. But engaging the right vendor allows brands to open up shop in new markets by the 2023 holiday shopping season.
Omnisend
MAY 9, 2023
Reading Time: 11 minutes Why write an apology email to customers? While mistakes like a wrong email or delayed shipment are all too common in the business world, they can lead to a negative customer experience. According to a study by Emplifi, just one negative experience is enough for 52% of customers to stop doing business with a brand. And, two bad experiences are enough for 86% of customers to switch their loyalties.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
ESW
MAY 9, 2023
Alliance enables frictionless cross border e-commerce selling and shipping for European brands 09.05.2023, Hoofddorp – ESW , the global direct-to-consumer (DTC) ecommerce company, and FedEx Express , a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, today jointly announced a strategic collaboration providing integrated e-commerce and shipping capabilities for European-based brands looking to accelerate their growth by selling and shipping globally.
Omnisend
MAY 9, 2023
Reading Time: 10 minutes Most people think that email and SMS marketing are two separate marketing tactics that require separate tools. The reality, however, is that there are email and SMS marketing software solutions that can seamlessly integrate both and help you achieve great results. There are many benefits to integrating your SMS and email marketing campaigns using a single tool.
RetailDive
MAY 9, 2023
The New England-based discount retailer owes vendors millions and is asking a court for permission to close about 10 stores.
Omnisend
MAY 9, 2023
Reading Time: 3 minutes What’s new: Omnisend’s May 2023 updates It’s been a busy month at Omnisend and we’ve got great new features to help you get the most out of your email marketing for the rest of the year. With these features and the tips you’re about to read, you’ll stay in touch with your audience, grow your list, and boost sales—not just for the summer months but right through to Black Friday, Christmas, and beyond!
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
MAY 9, 2023
The intimates retailer ended its annual event four years ago amid mounting criticism and has struggled to pivot from its previous marketing approach.
365 Retail
MAY 9, 2023
Lidl GB has announced that it is recruiting over 1,500 warehouse colleagues across its existing regional distribution centre (RDC) network, while confirming plans to build a new RDC on a 35-acre site in Gildersome, Leeds. The plans submitted to Leeds City Council for a 54,000m 2 build represent a significant investment and showcases Lidl GB’s commitment to fostering local economic growth, alongside its continued expansion within Great Britain.
RetailDive
MAY 9, 2023
“We have a philosophical point of view where we'd rather be chasing goods than chasing cancellations,” CEO Harvey Kanter said.
365 Retail
MAY 9, 2023
According to retail experts MRI Springboard, last week saw mixed results for retailers as footfall was majorly impacted by the Coronation. Across the week as a whole, footfall increased +3.0% on 2022 levels and dropped just -0.2% on last week. However, footfall dropped by -20.6% across UK retail destinations on Coronation day compared to the week before, as consumers were drawn away by the once in a lifetime event, while in contrast, places like Central London saw a significant footfall boost.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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