Forrester eCommerce
NOVEMBER 7, 2023
“Do more with less.” In the ever-evolving tech and economic landscape of 2023, this has become the battle cry of beleaguered customer success professionals around the globe as they attempt to scale their function.
Retail TouchPoints
NOVEMBER 7, 2023
Organized retail crime (ORC) has been on the rise recently, with retailers like Nordstrom , Macy’s, and Old Navy falling victim to major shoplifting cases. In addition, Target recently announced that theft and ORC were drivers in its $500 million year-over-year decrease in profits. These publicized reports and incidents have alerted more retail leaders to the very real business threat that ORC poses.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
NOVEMBER 7, 2023
The “great resignation” of 2021 saw many companies step up their employer branding to retain coveted employees and woo talent. When economic conditions shifted in 2022 and layoffs hit tech and other sectors in a dominolike fashion, we saw some employers pivot to attitudes that reflected the sentiment, “You’re lucky to be working here.
Retail TouchPoints
NOVEMBER 7, 2023
A retail store can be an overwhelming experience for those on the autism spectrum, so beginning Nov. 10 Walmart will create a sensory-friendly environment for two hours per day, from 8 a.m. to 10 a.m., in all its U.S. and Puerto Rico stores. The program, which includes tuning display TVs to a static image, turning off the radio and lowering the lights where possible, debuted during the back-to-school season but will now continue indefinitely.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
NOVEMBER 7, 2023
Forrester reviews its 2023 sustainability predictions by scoring each individual prediction in depth. This year, one of our five predictions received an A score, three received a B score, and one received a C score. Considering several unanticipated economic challenges across industries, these scores indicate continued progress and opportunities in the green market revolution.
Retail TouchPoints
NOVEMBER 7, 2023
WHP Global plans to expand the Express brand to multiple countries in Asia and Latin America through a series of licensing agreements. This marks the first major announcement since the brand management firm announced its strategic partnership with Express, Inc. late last year. WHP has signed long-term licensing agreements with PT MAP to introduce Express to Indonesia and with Kemsa for Paraguay.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
|
Retail TouchPoints
NOVEMBER 7, 2023
Claire’s relevance was waning in the late 2010s as the shopping malls where so many of its stores were located became less of a destination among young consumers. But after the brand’s exit from bankruptcy in 2018, it has been on an aggressive turnaround mission that has included a new store strategy that brought Claire’s outside of shopping malls, a new loyalty program strategy and a new executive leadership team.
Forrester eCommerce
NOVEMBER 7, 2023
Here's a sneak peak on how US consumers plan to shop this winter holiday season.
My Wife Quit Her Job
NOVEMBER 7, 2023
Many of you listening to this podcast probably don’t know that I run a completely different podcast with my partner Toni called Profitable Audience. Unlike the My Wife Quit Her Job Podcast where I interview other successful entrepreneurs, the Profitable Audience Podcast is just Toni and I riffing about what we’re up to with our own online businesses.
Retail TouchPoints
NOVEMBER 7, 2023
For more than a decade, Neiman Marcus has used its Bejeweled book to feature some of the most jaw-dropping (and piggy bank-breaking) luxury jewelry pieces. As part of its 2023 holiday strategy, the retailer has embedded the Bejeweled book into its annual Christmas Book and created a larger-than-life event for its most valuable customers. The inaugural Bejeweled Ball was held at the Hôtel Swexan in Dallas as Neiman Marcus sought to bring the Bejeweled book experience to life.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailDive
NOVEMBER 7, 2023
The prevalence of junk ads on the platform eventually led Amazon to implement a “cost of defect” into its ad auction, the FTC’s antitrust complaint alleges.
Retail TouchPoints
NOVEMBER 7, 2023
To make product customization easier and more contextual for online shoppers, Herman Miller and Design Within Reach (DWR) have both launched 3D product visualization on their U.S. retail websites. The 3D product visualization and customization features are powered by 3D Cloud by Marxent and are available on top-performing seating products, with plans to add more items in the future.
TalkingRetail
NOVEMBER 7, 2023
Cadbury is bringing back its “Secret Santa Postal Service” for Christmas 2023 – supported by an advertising campaign that aims to reach 97% of the UK population. For six weeks in the run-up to Christmas Eve, the Cadbury Secret Santa postal service will be promoted through digital and static posters nationwide, with the aim of.
Retail TouchPoints
NOVEMBER 7, 2023
Utilizing input from retailers including Walmart, Marks & Spencer, Target, Gap and C&A , sustainability organization Better Cotton has introduced a new traceability tool that will provide visibility into cotton’s journey through the supply chain. The Better Cotton Platform will give member retailers and brands greater confidence that they are sourcing product from a specific country, helping them incorporate insights into their own supply chains for due diligence activities.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
365 Retail
NOVEMBER 7, 2023
Poundland has reached a pivotal milestone in its expansion efforts by successfully implementing new clothing ranges in collaboration with its parent company, the Pepco Group. This strategic enhancement has led to a significant broadening of family fashion choices, now available in 560 stores across the UK and Ireland. This expansion encompasses the transformation of 56 former Wilko outlets, which have been re-introduced to the market under the Poundland banner.
Retail TouchPoints
NOVEMBER 7, 2023
It’s no secret that holiday shoppers this year are looking for deals , and Google wants to help. A new dedicated Deals page in Search will bring together millions of on-sale items, and new features in Chrome are designed to help shoppers ensure they’re getting the best price on whatever product they have their eye on. Making it Easier to ‘Shop Deals’ New Deals Experience on Google Search (Image courtesy Google) Users can now access the Google deals destination in Search by searching the term: “s
Practical eCommerce
NOVEMBER 7, 2023
Done well, social media profiles entice followers and drive website engagement. The post AI Tools for Better Social Media Profiles appeared first on Practical Ecommerce.
Retail TouchPoints
NOVEMBER 7, 2023
Bath & Body Works is taking its Men’s Shop on the road and bringing along some of the country’s top athletes as it aims to reach new fans for its growing line of men’s personal care and grooming products. Photo courtesy Bath & Body Works The traveling pop-up experience will be stationed alongside key sporting events in nine markets, with 14 tent pole stops planned as well as a number of surprise mid-week stops along the route.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
365 Retail
NOVEMBER 7, 2023
Just Eat has announced a collaborative initiative with ASDA and the LEGO Group. This partnership is set to bring a novel shopping experience to UK customers, allowing them to purchase LEGO toys through the Just Eat platform. This service is scheduled to commence on 8th November, aligning perfectly with the onset of the festive shopping season. The trial phase will introduce LEGO products to the virtual shelves of five ASDA stores located in Hartlepool, Cwmbran, Dundee Milton, Watford, and Hunts
RetailDive
NOVEMBER 7, 2023
The specialty retailer is landing record sales, enticing adult shoppers and sporting a plethora of store formats. It’s even made a holiday movie.
365 Retail
NOVEMBER 7, 2023
Tapi Carpets & Floors has officially opened a new store in Crewe. The store commenced operations on Saturday, 4th November, situated at Unit 7, Grand Retail Park, Grand Junction Way, Crewe, CW1 2RP. The Crewe community now has access to Tapi’s extensive range of flooring options, along with the opportunity to seek advice from the brand’s floorologists—experts in flooring solutions.
ESW
NOVEMBER 7, 2023
The biggest online shopping day of the year? It is not Black Friday or Cyber Monday. It is, in fact, Singles’ Day. This annual online shopping holiday takes place on November 11, and ranks as the top online shopping day across the world. In 2022, estimated sales were $157 billion, with over 290,000 brands participating. The holiday designed to celebrate freedom and singlehood can be a profitable event for brands across the globe.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Omnisend
NOVEMBER 7, 2023
Reading Time: 7 minutes The Black Friday Sale is huge with steep discounts. Cyber Monday follows this weekend and this might make you feel that it wouldn’t get the sort of attention after a heavy weekend of sales. But that’s far from the truth. In fact, Cyber Monday sales figures in 2022 were slightly higher than the 2021 numbers. And the best part here is that the number of orders generated through marketing channels like email, SMS, and push notifications increased last year.
RETAIL MANAGEMENT SOFTWARE
NOVEMBER 7, 2023
In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Traditional marketing strategies alone are no longer sufficient in today’s digital age. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.
TalkingRetail
NOVEMBER 7, 2023
A recent study by Which? found that trust in UK supermarkets has fallen to its lowest point in a decade. The consumer study claims that 85% of consumers are still worried about food prices, while the same amount worry about the well-publicised increase in energy prices. These issues have factored towards a fall in supermarket.
RetailDive
NOVEMBER 7, 2023
The brand has stopped price matching with unauthorized sellers on Amazon and taken corrective action against a distributor diverting to the U.S. without permission.
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
ROI Revolution
NOVEMBER 7, 2023
In today’s globalized marketplace, having a strong online presence is essential for ecommerce sites looking to expand awareness and target different markets. This is where international SEO comes into play. International SEO involves optimizing your website and content to rank higher in search results of specific countries, locations, or languages.
RetailDive
NOVEMBER 7, 2023
Tony Bacos is now the box retailer’s chief product and technology officer, a role he also held at the e-commerce giant’s apparel and accessories business.
RetailWire
NOVEMBER 7, 2023
Meta has announced a significant policy change regarding the use of generative artificial intelligence (AI) in political advertising.
RIS News
NOVEMBER 7, 2023
Starbucks is making strides to offer a more compelling value proposition to its associates, building out its benefits based on feedback gathered from its employees.
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Expert insights. Personalized for you.
390 
Let's personalize your content