Fri.Feb 09, 2024

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Master Your Stock: A retailer’s blueprint for improving inventory health

Fabric

“Inventory is fundamentally evil. You kind of want to manage it like you’re in the dairy business. If it gets past its freshness date, you have a problem.” Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. The balancing act involves optimizing stock levels to meet customer demand while efficiently managing costs.

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A Patchwork Of US AI Regulations Is Here, It’s Time To Deal With It

Forrester eCommerce

AI couldn’t stay out of the headlines in 2023. While there was the ongoing string of generative AI announcements, AI also experienced legislative and litigious scrutiny. Both AI technology companies and enterprises that use these technologies experienced investigations related to their AI use.

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Luxury Brands Including Kering, Neiman Marcus Flee Farfetch in Wake of Sale to Coupang

Retail TouchPoints

Gucci and Yves Saint Laurent parent company Kering is pulling its brands off the Farfetch luxury marketplace, and Neiman Marcus Group is pulling out of a 2022 deal with the company that would have seen Farfetch manage the website and app of Bergdorf Goodman while also selling the department store chain’s wares on the Farfetch marketplace, multiple sources report.

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High-Performance IT Demands Superior And Relentless Alignment Between Business and IT

Forrester eCommerce

To deliver the next wave of business growth, leaders need superior and relentless alignment to achieve high-performance IT.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Hy-Vee Integrates Instacart Fulfillment Capabilities for Delivery

Retail TouchPoints

Hy-Vee will leverage Instacart ’s Fulfillment as a Service (FaaS) to integrate same-day delivery fulfillment capabilities into its owned and operated websites and apps. The supermarket retailer first partnered with Instacart for deliveries in 2018; more recently, Hy-Vee began working with Uber Eats for delivery from its 260 stores in August 2023. The FaaS solution allows retailers to plug Instacart fulfillment technology into existing ecommerce platforms via APIs in order to integrate with their

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Shopify GA4 Integration: Essential Setup & Troubleshooting Guide

Groove

In an increasingly remote world, eCommerce is a booming business , but one that is hard to master. Understanding user behavior by leveraging data-driven insights is your best way to gain a competitive edge over other players worldwide. Shopify Google Analytics integrations are fantastic tools for mid-market and enterprise retailers. This step-by-step guide will walk you through setting up and using the power of a Shopify GA4 integration to its full abilities.

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Hawaiian Airlines Adds In-Flight Wi-Fi With SpaceX’s Starlink

RetailWire

Hawaiian Airlines is setting a precedent by providing free Wi-Fi facilitated by SpaceX's Starlink on its commercial flights. It is the first significant U.S. airline to provide this satellite-based service.

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Stitch Fix Chief Merchant: The Style Forecast is ‘an Embodiment’ of the Brand Promise

Retail TouchPoints

The Stitch Fix Style Forecast has become so much more than a press campaign used to drum up buzz and consumer excitement before the New Year’s Eve ball drops. In fact, it’s now central to how Stitch Fix shows up for customers across channels. “The Style Forecast is an embodiment of the art and science to our approach , fueled by billions of data points that we gather across our experiences and through millions of our clients that we engage with,” said Loretta Choy, Chief Merchandising and Client

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EE Pledges £6 Million Investment in UK High Streets with New Experience Store Launches

365 Retail

EE has announced a significant £6 million investment in the UK’s high streets, demonstrating its commitment to the brick-and-mortar retail sector. This investment underpins the launch of more than ten new EE Experience and Experience Local stores across the UK over the next 12 months, beginning with a high-profile opening in the Metrocentre, Gateshead.

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During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail TouchPoints

Retail crime was a hot topic throughout 2023, and it’s easy to see why. According to the National Retail Security Survey, losses attributed to retail theft rose to $112.1 billion in 2022, up from $93.9 billion in 2021 — and experts expect this year’s total to continue to rise. Respondents also overwhelmingly indicated that shoplifters — particularly those affiliated with organized retail crime (ORC) — have grown increasingly violent in recent years, adding another layer to the challenge.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Unintended Consequences of Brand Building on Social Media

Digital Doughnut

The rise of social media and digital connectivity in our daily lives has necessitated brands to establish a strong online presence, often relying on image-based social media platforms to engage with customers and create digital communities. While these communities can foster a sense of belonging and brand loyalty, social media’s reliance on user-generated content (UGC) limits brands’ ability to control the nature and quality of the content associated with them.

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Shein Picks Amazon’s Backyard for New U.S. Fulfillment Hub

Retail TouchPoints

Discount shopping app Shein has announced plans to open a Seattle-area office as it continues to expand its U.S. footprint and moves forward with its U.S. IPO. The nearly 10,000-square-foot office space in downtown Bellevue, Wash. will serve as a hub for Shein’s U.S. fulfilment and logistics, furthering the company’s ongoing effort to localize fulfillment and support speedier delivery times for American customers.

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How Merchants Rack-up Airline Points

Practical eCommerce

The founder of SpyGuy is a seasoned world traveler and an authority on inexpensive flights and hotel accomodations. The post How Merchants Rack-up Airline Points appeared first on Practical Ecommerce.

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Google Rebrands AI Chatbot Bard to Gemini and Rolls Out New App Offering

RetailWire

Google has revealed a big rebrand of its artificial intelligence chatbot and assistant, Bard. The program will now be called Gemini.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Macy’s continues private label push with State of Day

RetailDive

The new restwear, sleepwear and innerwear collection is part of a larger owned brand strategy — one new CEO Tony Spring says he has confidence in.

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Store Experience Study 2024: The Heart of Retail Evolves

RIS News

The annual “Store Experience Study” represents the 21st year of collaboration between RIS News and IHL Group. Benchmark your store technology stack against your peers and discover the industry’s tech investment plans for today and into the future.

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Owens Corning Boosts Position With Masonite’s Acquisition

RetailWire

Owens Corning, a major player in the worldwide construction materials sector, has made a significant move by purchasing Masonite International Corporation, a global innovator in interior and exterior doors and door systems.

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5 Reasons to Attend Analytics Unite

RIS News

Step into the future of analytics at our upcoming Analytics Unite event, being held at The Drake Hotel in Chicago from May 1-4.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Sam Altman’s Trillion-Dollar Plan To Amplify AI Chip Production Globally

RetailWire

Sam Altman, CEO of OpenAI, is on an international mission to raise considerable funds for an ambitious new project. He aims to radically escalate the production of the essential high-performance semiconductors that fuel advanced AI programs such as OpenAI's ChatGPT.

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The Weekly Closeout: Disney turns to villains for bridal inspiration, Abercrombie & Fitch Co. cuts a role

RetailDive

The company looked to Ursula and Maleficent for a collection with Allure Bridals, while the specialty retailer eliminated the global brands president position.

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Retail Tech to Make Shoppers Fall in Love with Your Store

iVend

It’s the time of year when the world’s thoughts turn to love. For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers have for their favourite store. Getting shoppers to love your store is a sure-fire way to retail success – customer satisfaction, competitive advantage, scalability and business growth.

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Northern Ireland firm breaks the one million barrier with electronic labelling

TalkingRetail

Northern Ireland’s Henderson Technology has now installed a million electronic shelf-edge labels (ESELs), it announced this week. The company, which is notable for being an offshoot of the Northern Ireland retailer and wholesaler of the same name, put its one millionth ESEL into Filco Supermarkets.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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PepsiCo Struggles Despite Economic Optimism

RetailWire

PepsiCo, a significant player in the beverage and snack industry, delivered a mixed bag of quarterly results, indicating a dwindling demand for its products in North America.

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Walgreens names permanent CFO in management shakeup

RetailDive

The pharmacy chain’s recently-installed CEO announced executive team changes as the company looks for a fresh start after financial struggles.

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Hershey’s CEO Warns of Possible Price Increase Due to Record Cocoa Prices

RetailWire

Hershey has warned of a possible consumer price increase for the brand's chocolate snacks and goods due to the rising price of cocoa.

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After ‘milestone year’ Mattel targets $200M in cost savings

RetailDive

The toy manufacturer named a new chief strategy officer and rolled out a business optimization plan to drive further profitability as Q4 sales grew 16%.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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The NBA Is Caught in a $4.2 Billion Crypto Scandal

RetailWire

The NBA is currently facing litigation for its alleged role in endorsing Voyager Digital Holdings, a now-defunct cryptocurrency exchange business.

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Claire’s assembles ‘Gen Zalpha’ influencer group to guide creativity

RetailDive

Ambassadors range from seven to 17 years old and come from backgrounds spanning the worlds of music, fashion, cooking and more.

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Uber Eats Changes Super Bowl Commercial After Backlash Over Peanut Allergy Joke

RetailWire

Uber Eats finds itself entangled in controversy following the airing of its Super Bowl commercial, which included a joke about peanut allergies.

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Is Kohl’s real estate attracting investors?

RetailDive

Various funds, including one owned by the Singapore government, have taken stakes in recent days as rumors swirl about activist pressure.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.