Tue.Oct 31, 2023

article thumbnail

The Rising Popularity of Ecommerce Instalment Payments among Gen Z and Millennials

ESW

As the global economic recovery continues, holiday shoppers are cautiously optimistic. A recent PwC report found that consumers plan to increase spending by 7% this year, averaging $1,530 for gifts, travel and entertainment. Despite plans to spend more, many shoppers, especially young, budget-conscious shoppers, remain worried about affording the holiday season.

article thumbnail

Predictions 2024: The AI Era Accelerates Agencies From Services To Solutions

Forrester eCommerce

Agencies will take full advantage of AI in 2024 and build custom “brand language models.” But fear of mismanagement will read to an increase in reviews. Learn more about what will shape the agency world in 2024.

Customer 384
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Return-To-Office: Why Luxury Retailers Should Refresh Their Clienteling Strategies Along with Their Customers’ Work Wardrobes

Retail TouchPoints

Those who said work-from-home was here to stay might be surprised to learn that we are witnessing a shift back to the office, with many organizations small and large instituting mandates for at least a partial return to office for the majority of their employees. The return to office (RTO) mandate is already strong in Europe and Asia and continues to grow in the U.S., where almost half of workers are back in the office full-time, and two-thirds of employers are asking employees to come back to t

Customer 277
article thumbnail

Predictions 2024: With The Right Preparation, Your Organization Can Win Trust While Others Lose It

Forrester eCommerce

A focus on fundamentals such as empathy and accountability will equip companies to earn and keep trust in 2024. Read our predictions.

Other 379
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

This is Part 2 of The Holiday Readiness Series, which will feature tactical tips and takeaways from experts that retailers can still apply to rev up their sales results. Looking for even more data and insights to power your approach? Check out Part 1, which focused on improving CX. Last year, holiday sales grew a modest 5.3% over 2021, according to the National Retail Federation.

article thumbnail

How Generative AI Is Reshaping Product Development | Salsify

Salsify

Imagine you’re on the hunt for a new shirt. You know you want something colorful, possibly with a fun pattern, but you haven’t liked the options at your local department store or what’s available online.

More Trending

article thumbnail

The tricky business of direct-to-consumer caskets

RetailDive

Brands such as Titan Casket are trying to disrupt an industry dominated by legacy manufacturers who sell through funeral homes. Could updates to a key federal rule help encourage competition and better inform consumers?

Consumer 121
article thumbnail

Disney Recruits ‘Mickey & Friends’ for Los Angeles Holiday Pop-Up

Retail TouchPoints

Some of Disney’s most beloved characters will be spreading holiday cheer in Los Angeles this November at the “Mickey & Friends Holiday Village” pop-up and seasonal marketplace. Inspired by the legendary mouse and his famous friends, the pop-up will feature products from more than 70 noteworthy collections, with brand partners like Baublebar , Forever 21 , Loungefly , shopDisney and Stoney Clover Lane.

Gifts 263
article thumbnail

Government urged to address wholesale theft in new Crime Bill

TalkingRetail

Wholesalers have come together to call on the government to ensure the sector is included in the forthcoming Crime Bill. In a letter to the home secretary, Suella Braverman, James Bielby, chief executive of the FWD wrote: “The food and drink wholesale sector in the UK is integral to the operation of 72,000 retailers, the.

article thumbnail

Home Depot, Lowe’s Look to ‘Pros’ for Growth

Retail TouchPoints

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. The Home Depot has made a number of executive moves to better “align the organization” around this consumer set, which the company describes as its “largest growth opportunity,” and Lowe’s is bringing back its “Pro-vember” savings event to help home improvement professionals “restock and recharge for the

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Fortnum & Mason Resumes Online Service to EU Customers Amid Post-Brexit Challenges

365 Retail

Fortnum & Mason has announced the relaunch of its online service for European Union customers. The luxury food and drink retailer is the first of its kind to resume online deliveries to the EU since the cessation of the service due post-Brexit customs challenges. The company has established a dedicated fulfilment centre in Belgium, which will serve as the shipping hub for 15 European countries.

Customer 104
article thumbnail

Price Chopper Expands Food Waste Reduction Efforts

Retail TouchPoints

Price Chopper/Market 32 has expanded its partnership with fresh grocery platform Invafresh , which already helps the 131-store supermarket chain prevent 20 tons of food from being wasted each week. By integrating in-store production data with the solution provider’s Fresh Retail Platform, Invafresh helps Price Chopper/Market 32 forecast more intelligently and accurately as well as manage replenishment, production and inventory.

Supplies 255
article thumbnail

Omnisend vs. TinyEmail: Which is better for your business? (comprehensive comparison)

Omnisend

Reading Time: 10 minutes Trying to choose the best email marketing platform for your business can feel like an impossible task, especially with so many capable options. You firstly need to ask which platform ticks all important boxes, such as email automation, affordability, ease of use, and ecommerce compatibility. This article will look at Omnisend vs.

article thumbnail

Shein Buys Missguided, Ushering in ‘New Format of Partnerships’

Retail TouchPoints

Digital fast fashion retailer Shein has acquired UK women’s retailer Missguided from Frasers Group. Frasers Group acquired Missguided just a little over one year ago after the brand entered administration, the UK version of bankruptcy. Missguided has been under pressure for several years, first falling into financial difficulties in late 2021 when it was saved by an investment from private equity firm Alteri.

Fashion 250
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Walmart invests over $500M to upgrade 117 stores

RetailDive

The big-box retailer will devote more than $9 billion over two years to modernize over 1,400 stores across the U.S.

Retail 118
article thumbnail

Walmart Shows Off $500M in Store Upgrades with 117 ‘Re-Grand Openings’

Retail TouchPoints

This week, Walmart is spotlighting its $500 million+ investment in store remodels with 117 simultaneous ‘re-grand openings’ in 30 states. The upgraded stores feature more customer-centric pharmacies and vision centers, new “activated corners” where customers can interact with products and digital touch points throughout the store to provide shoppers with additional information.

article thumbnail

Amazon unBoxed 2023 Success Stories: From The Honest Company to TOMS, Plus Key Event Highlights From Tinuiti Experts

CPC Strategy

Every year, Amazon brings together thousands of advertising professionals for their flagship event, unBoxed. Industry leaders share insights on how to up-level Amazon knowledge through insightful keynote sessions, engaging breakouts, and various networking events. From groundbreaking product announcements to game-changing new features, this event is a window into the future of retail, advertising, and ecommerce.

Events 92
article thumbnail

October 2023 SEO News Recap

ROI Revolution

Welcome to our October 2023 SEO News Recap! Last month , we shared the latest on ChatGPT, title tags and meta descriptions, and the core algorithm updates that have happened since last month. In this month’s update, we have updates on several algorithm updates that have been released recently, how Google is expanding its AI search experience, and more.

SEO 78
article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Lush launches wholesale partnership with Ulta Beauty

RetailDive

The brand is selling a range of exclusive products available only on the beauty retailer’s website.

Retail 116
article thumbnail

ChatGPT Plus Streamlines Features in Major Update

RetailWire

OpenAI, a leading innovator in artificial intelligence, has announced a significant upgrade to its ChatGPT Plus.

111
111
article thumbnail

Simon Property Group reduces stake in Forever 21 operator Sparc

RetailDive

CEO David Simon said the mall REIT will continue to monetize its retailer holdings due to their volatility.

article thumbnail

Have You Been Saying ‘Reese’s’ Incorrectly?

RetailWire

Consumers have been taking the pronunciation of "Reese's" for granted, and most might be saying it wrong.

Consumer 105
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

The Container Store doubles down on Custom Spaces business with new garage line

RetailDive

The company is building out its garage offering with Garage+ by Elfa and expanding design options through its Preston line.

Customer 102
article thumbnail

Snappy Shopper teams up with Trust Payments

TalkingRetail

Snappy Shopper has partnered with Trust Retail, part of the Trust Payments Group and one of the UK’s leading EPOS suppliers, to integrate its technology with Snappy Shopper retailers. Following on from similar partnering integrations, Snappy Shopper said the partnership allows its retailers to achieve quicker deliveries and control a bigger and more relevant store.

article thumbnail

Serta Simmons CEO Charlie Eitel resigns after 3 months

RetailDive

Board chair Mark Genender will serve as interim CEO. Meanwhile, the search for a permanent CEO is ongoing.

94
article thumbnail

2 (Imperfect) Ways to Block Bard

Practical eCommerce

How to block Google Bard without jeopardizing organic search traffic? The post 2 (Imperfect) Ways to Block Bard appeared first on Practical Ecommerce.

article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Amazon’s fulfillment network shift exceeds expectations

RetailDive

Higher local in-stock levels paired with improved connectivity between facilities is driving speedier deliveries.

article thumbnail

AI-Powered Retail Intelligence: Driving Customer-Centricity and Simplicity for Your Customer and Your Team

Dynamic Action

Summary Retailers are facing challenges in keeping up with rapidly changing consumer preferences and increasing digitalization. To address this dilemma, integrating an AI platform into retail business strategies can help by providing real-time insights and automating tasks. AI-driven retail intelligence platforms play a vital role in understanding changing consumer behavior by processing vast amounts of data to identify patterns and insights and predict trends.

article thumbnail

Guillaume Doriry Of Mars On How Decision Intelligence Drives Supply Chain Visibility

RIS News

Learn why Mars chose to integrate decision intelligence and why employee-centric strategies for successful AI adoption are so important.

article thumbnail

Sleep.8 Extends Global Operations with Flagship Store Launch in Dakar, Senegal

365 Retail

Sleep.8 , an industry leader in the provision of premium sleep solutions, has announced the grand opening of its inaugural retail location outside of Europe, strategically located in Dakar, Senegal. This expansion serves as a significant milestone in the brand’s aggressive global growth plan, reinforcing its commitment to elevating the standard of sleep quality on a global scale.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.