Mon.Dec 18, 2023

article thumbnail

The Future Of ITSM And ESM

Forrester eCommerce

The enterprise and IT service management market is heading in an interesting direction. As the platforms continue to expand in their capabilities, organizations make substantial investments to ensure that they get the most from their service management platform.

article thumbnail

American Freight Unveils Upgraded Store Design and Shopping Experience

Retail TouchPoints

American Freight , the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores. The retailer upgraded its Centennial, Colo. store and applied its format and design to its new Westminster location. The updated store design includes elements that enhance the brand’s look and feel, product storytelling and overall customer service, including: A new color palette, interior and exterior signage and a new American Frei

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Skills Management Can Make Or Break Your Emerging Tech Plans

Forrester eCommerce

Our new report How To Tackle Your Emerging Tech Skill Gaps introduces two frameworks that help business leaders address emerging skill needs.

article thumbnail

Ecommerce’s AI Playbook: Data, Personalization and Scalability

Retail TouchPoints

Once upon a time, finding the perfect product online was like wandering the aisles of a library without a card catalog. But the advent of artificial intelligence (AI) has transformed the quest for the perfect online purchase and unleashed a remarkable evolution in ecommerce. From its first rudimentary keyword-based tools to today’s ability to decipher intent and deliver personalized results, the evolution of AI in ecommerce has been nothing short of revolutionary.

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Navigating The Scylla And Charybdis Of Legacy Tech

Forrester eCommerce

Homer told a story of two sea monsters, Scylla and Charybdis, situated in a narrow strait. Sailors who passed through had to decide which peril to navigate: Risk the hungry six-headed Scylla on one side, or the whirlpool created by underwater Charybdis on the other side.

Other 264
article thumbnail

Peloton Taps Former Intuit and Square Exec as New Marketing Chief

Retail TouchPoints

Peloton has named Lauren Weinberg as its new Chief Marketing Officer (CMO), replacing Leslie Berland. Weinberg will report directly to CEO Barry McCarthy and oversee brand and product marketing, growth marketing, creative, consumer insights, membership and global communications. Weinberg brings 20+ years of experience as an insights-driven marketing leader, most recently at Intuit , where she served as SVP, Chief Marketing and Revenue Office for QuickBooks.

Marketing 260

More Trending

article thumbnail

BJ’s Enhances Inventory Operations with Microservices-Based Solution

Retail TouchPoints

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment. These Tuples are built on a cloud-native and cloud-agnostic tech stack, and the Studio technology can be delivered in deployment models including SaaS and source code ownership.

article thumbnail

28 Low Cost Business Ideas With High Profit Potential

My Wife Quit Her Job

In this post, I share 28 low cost business ideas with high-profit potential that can set you on the path of entrepreneurial success without breaking the bank. Whether you’re looking to turn a hobby into a revenue stream or capitalize on a gap in the market, you’ll find many side hustle ideas that can grow into a full-time income. All these ideas can be started from your home with an initial investment of less than $100.

Hobbies 231
article thumbnail

Farfetch Saved from Bankruptcy by South Korean Ecommerce Firm Coupang

Retail TouchPoints

After months of teetering on the brink of collapse , Farfetch has found a handhold in the form of South Korean ecommerce giant Coupang. Coupang will acquire the business and assets of the online luxury marketplace in return for access to $500 million of capital that will allow Farfetch to continue operations. The deal will take Farfetch private; the company has been trading on the NYSE since its IPO in September 2018.

eCommerce 249
article thumbnail

European Banks Struggle To Earn High Levels Of Customer Trust

Forrester eCommerce

Customers in France, Italy, Spain, in the UK generally rate their trust towards their bank as "weak" or - at best - moderate.

Banking 235
article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Paris Saint-Germain Opens First Canada Flagship in Partnership with Lids

Retail TouchPoints

French football (soccer to us Americans) club Paris Saint-Germain (PSG) has opened its first flagship store in Canada as part of its long-term partnership with Lids and Fanatics. The new official Club store is located on Queen Street in Toronto and follows the successful opening of the Fanatics- and Lids-operated PSG standalone store in Los Angeles in 2021, flagship store openings in New York and Europe in 2022, and Miami and Las Vegas locations that opened earlier this year.

Gifts 248
article thumbnail

Guide to Creating Custom BigCommerce Private Apps

Groove

What is A BigCommerce Private App? BigCommerce private apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

article thumbnail

Ulta Enters the World of ‘Beauty Experience Automation’ with Pilot of New Lash Application Tech

Retail TouchPoints

Ulta Beauty will be the first retailer to pilot Luum Precision Lash ’s new technology, which uses a combination of robotics and AI to enable lash artists to apply false eyelashes faster and more comfortably. Lash extensions can take hours to apply, but Luum’s new technology promises to cut that down to less than 75 minutes for a full set, and the company hopes that continued advancement will get the process down to as short as 33 minutes in the near future.

article thumbnail

BigCommerce Private Web App Development and Hosting for eCommerce Retailers

Groove

What is A BigCommerce Private Web App? BigCommerce private web apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

The Container Store Opens 100th Location, Doubles Down on Smaller Format

Retail TouchPoints

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date. and one of five the specialty retailer plans to launch in its fiscal 2023, which ends March 30, 2024.

article thumbnail

How To Deploy To Heroku For eCommerce: Private Web App Development & Hosting

Groove

First, What is Heroku? Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities. Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with.

Toys 195
article thumbnail

Translating Consumers’ Animal Content Obsession into Charitable and Commerce Opportunities

Retail TouchPoints

Just about everybody on the internet loves animal videos, particularly those that are funny, touching or maybe both. The founders of Animals Around the Globe , a website combining news, scholarly articles, photos and videos, want to transmute its visitors’ love for this content into affection for the animals themselves — and they put their money where their mouth is by donating a portion of their profits to animal safety and conservation organizations worldwide.

Consumer 223
article thumbnail

Winning Strategies for Maximizing Digital Share of Shelf

Wiser

Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. With the surge in eCommerce, understanding and leveraging the concept becomes a requisite for businesses wanting to maintain a competitive edge.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

Tonal launches trade-in program for Lululemon Studio customers

RetailDive

Following Lululemon’s discontinuation of Mirror, Tonal is offering product discounts, a free one-year membership and removal of the Mirror device.

Customer 120
article thumbnail

Latest GRIDSERVE Electric Retail Hub opens at Dobbies Milton Keynes

365 Retail

The latest GRIDSERVE Electric Retail Hub has opened at Dobbies Milton Keynes, as part of a long term partnership between the charging company and garden centre to increase the number of High Power charging locations across the UK. Dobbies Milton Keynes, near the A5, now features six GRIDSERVE charging bays in total to ensure space for all visitors.

Retail 109
article thumbnail

More households are making mass retailers their primary grocery source, report finds

RetailDive

In November, 42% of households used a mass retailer for most of their in-store or online grocery shopping, per a Brick Meets Click and Mercatus survey.

Retail 107
article thumbnail

Canada Planning Zero-Emission Vehicle Requirement by 2035

RetailWire

In a bold move toward a cleaner environment, Canada is expected to unveil new regulations this week stipulating that all vehicles sold in the country should be zero-emissions by 2035.

105
105
article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Ecommerce Product Releases: December 18, 2023

Practical eCommerce

This week's rundown includes new tools for headless commerce, cross-border logistics, payments, SMS marketing, and last-mile emissions. The post Ecommerce Product Releases: December 18, 2023 appeared first on Practical Ecommerce.

eCommerce 100
article thumbnail

The real impact of pop culture moments on style

RetailDive

Findings from Stitch Fix’s 2024 Style Forecast report illuminate how cultural phenomena are influencing our decisions when getting dressed.

101
101
article thumbnail

How I Restrict Coupon Abuse

Practical eCommerce

Will widespread abuse of coupon codes prompt merchants to seek other types of promotions? The post How I Restrict Coupon Abuse appeared first on Practical Ecommerce.

article thumbnail

Navigating change: A retailer’s guide to preparing for e-invoicing requirements

RetailDive

With e-invoicing increasingly becoming a global requirement, retailers–even those not currently impacted– will ultimately have the advantage if they prepare now.

Retail 98
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

Quaker Oats Recalls Granola Bars and Cereals Over Salmonella Risk

RetailWire

The Quaker Oats Company is recalling certain granola bars and granola cereals over fears the products may be contaminated with salmonella.

105
105
article thumbnail

Meati Foods adds 2 sports moguls to investor list

RetailDive

Gymnast Aly Raisman and NBA star Chris Paul join Derek Jeter and Rachel Ray in providing funding to the mushroom-root plant-based company, whose goal is to become the market leader by 2025.

article thumbnail

Super Saturday 2023: What Retailers Can Expect and How to Exceed Expectations

RIS News

The annual event — which falls on the last Saturday before Christmas — is always a bright spot for retailers, bringing in plenty of traffic and driving up sales totals one last time before the holiday passes.

Retail 87
article thumbnail

Half of US consumers expect to take on holiday debt: survey

RetailDive

Over a third of consumers expect to pay their holiday bills in two or more months, according to a new report.

Consumer 112
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.