Retail TouchPoints

NOVEMBER 3, 2023

Retailers can no longer ignore consumers’ demand for improved sustainability initiatives. From consumer lawsuits to national news headlines calling out failed efforts and empty promises, retail leaders are feeling the pressure to reduce the $ 2 billion in waste they generate each year , but they might not have a baseline for how to do so. For years, grocers have been in the spotlight for their food waste and plastic bags.

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Retail Shipping Costs Operations Management 270

Forrester eCommerce

NOVEMBER 3, 2023

You Have Burning Voice Of Customer And CX Metrics Questions You ask us questions such as: How mature are VoC and CX measurement programs in my and other industries? Which feedback sources do others use in their VoC programs, and how valuable are they? Which CX metrics do other organizations measure?

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Other Customer 300

Retail TouchPoints

NOVEMBER 3, 2023

It’s a common marketer’s dilemma: how do you expand your brand’s appeal beyond its core customers? The specific challenge for women’s apparel and home goods brand Anthropologie was attracting new, younger consumers without alienating women who had grown up, and grown older, with Anthropologie’s vibe and product offerings over the past three decades.

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Channel Apparel Customer Marketing 272

365 Retail

NOVEMBER 3, 2023

Majestic, the wine retail specialist, is expediting its transition to sustainability by upgrading its delivery fleet to fully electric vehicles. This move is a significant step in the company’s environmental strategy, aiming to reduce its carbon footprint substantially. By the conclusion of its current financial year in March, Majestic will introduce 35 new electric vans, specifically the Citroen eBerlingo and eDispatch models, into its operations.

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B2B Operations Fulfillment Events 109

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

NOVEMBER 3, 2023

Starbucks has added new flavor to its long-term growth strategy in what it is calling the “Triple Shot Reinvention with Two Pumps.” The five -part strategy aims to continue the company’s current momentum and deliver continued growth by elevating the Starbucks brand , strengthening the company’s digital capabilities and becoming truly global , as well as working to unlock efficiency and reinvigorate partner culture (the last two items are the “pumps”).

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Technology Omnichannel Operations Marketing 263

Smile.io

NOVEMBER 3, 2023

Despite what you hear, loyalty programs do work. But only for businesses that can support them. Just as a brand would put effort into its email marketing or social media management, it needs to commit to continuously improving and optimizing its loyalty program.  And we’re not just talking about paid memberships—that’s a different business model for a different type of business (and a different type of loyalty ).

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Reference Social Media Improvements Customer 110

RetailDive

NOVEMBER 3, 2023

“Canal Street Wear” will sell authenticated items from the marketplace’s sellers and allow shoppers to verify the authenticity of their own goods.

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Retail TouchPoints

NOVEMBER 3, 2023

Amazon will close its two Amazon Style stores, located in Glendale, Calif. and Columbus, Ohio, by Nov. 9, 2023, according to CNBC and other media outlets. The stores had been open for less than two years: the Glendale location opened in May 2022 , although the concept had been reported on as early as January 2022. “After careful consideration, we’ve decided to close our two Amazon Style physical retail stores and focus on our online fashion shopping experience , where we’re offering new, excitin

Fashion 258

Fashion Technology Retail Marketing 258

RetailWire

NOVEMBER 3, 2023

In a bid to attract festive shoppers, major retailers like Target, Walmart, and Aldi are offering competitively priced holiday meals this season.

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Retail 119

FastSpring

NOVEMBER 3, 2023

Are you a startup founder, employee or enthusiast? If so, join FastSpring at the Austin Startup Week November 6-10th! We’d love to chat with you in person! Started in 2011, Austin Startup Week is a celebration and showcase of everything entrepreneurial in Austin. Each year, we bring entrepreneurs, local leaders, and friends together to connect, collaborate and grow through our educational tracks, mentor office hours, startup showcases, and networking mixers.

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Merchant Services Payment Services B2B Demo 88

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

NOVEMBER 3, 2023

The DTC healthcare apparel brand opened an LA shop, announced plans for a second location in Philadelphia and raised its full-year outlook.

Apparel 107

Apparel 107

SheerID

NOVEMBER 3, 2023

Gen Z marketing is all about brand loyalty, public missions, product quality, and service. Check out how you can reach Gen z where they’re at.

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Marketing Blog Customer 89

RetailDive

NOVEMBER 3, 2023

The online marketplace acknowledged rising competition from Temu and Shein and issued cautious Q4 guidance.

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RIS News

NOVEMBER 3, 2023

Walgreens Boots Alliance (WBA) has named a new chief information officer to lead the improvement of the digital experience for customers and patients, as the drugstore retailer continues its next phase of growth into a customer-centric healthcare com

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Improvements Information Customer Retail 83

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

NOVEMBER 3, 2023

The DTC brand plans to add three locations by the end of the year. The openings come after the company opened stores in partnership with Leap.

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Operations 104

RetailWire

NOVEMBER 3, 2023

US stocks experienced a significant rise on Thursday, bolstered by investor optimism that the Federal Reserve may have concluded its cycle of fed rate hikes

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RetailDive

NOVEMBER 3, 2023

The outdoor retailer named a number of top positions, including CEO, while the REIT will shut most of its doors on the holiday.

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Outdoor Retail 81

RetailWire

NOVEMBER 3, 2023

Consumers should seriously reconsider their soda consumption for containing BVO.

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Consumer Food and Beverages 105

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

MakeWebBetter

NOVEMBER 3, 2023

FormPay, your favorite HubSpot payment integration, has undergone a remarkable transformation, becoming a significantly more versatile solution. Our commitment to providing a truly inclusive payment solution has driven substantial transformations over time. The payment solution has consistently provided value over anything, which led to constant efforts for improvement.

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Payment Services Improvements PayPal eCommerce 60

RetailWire

NOVEMBER 3, 2023

Starbucks is taking over the world, coffee-wise.

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365 Retail

NOVEMBER 3, 2023

Victoria Leeds is poised for a vibrant festive period as it celebrates full occupancy for the first time since the opening of Victoria Gate in 2016. The shopping haven is set to welcome an eclectic mix of new tenants, both permanent and temporary, enhancing the retail landscape just in time for the holiday season. Seven New Victoria Leeds Tenants for the Celebratory Season The array of new openings at Victoria Leeds offers a shopping experience as diverse as the interests of its visitors.

Small Business Retail 62

Small Business Retail Accessories Events Retail 62

RetailWire

NOVEMBER 3, 2023

Burger King might not be able to maintain its royalty over fast food.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

NOVEMBER 3, 2023

Flying Tiger Copenhagen has launched its new store at the Metrocentre. The grand opening took place on Thursday, 2nd November. The first 100 visitors were greeted with complimentary goodie bags, a gesture that encapsulates the store’s ethos of sharing joy through its eclectic product range. These bags were filled with an assortment of items, from whimsical novelties to potential gifts, reflecting the brand’s commitment to creating fun shopping experiences.

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Gifts Social Media Events Channel 62

RetailWire

NOVEMBER 3, 2023

Sam Bankman-Fried, a prominent figure in the cryptocurrency world, has been found guilty on multiple counts of fraud.

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Cryptocurrencies 85

365 Retail

NOVEMBER 3, 2023

In a bid to spread festive cheer, Sainsbury’s has launched its Christmas advert today, marking the beginning of the holiday season’s celebrations. The UK retailer has set the stage in one of its bustling stores, where a young girl’s innocent question over the tannoy, “Hey Sainsbury’s, what does Santa eat for his Christmas dinner?” captures the hearts of customers and staff alike.

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Presentation Arts Events Customer 62

RetailWire

NOVEMBER 3, 2023

e.l.f. Beauty continues parading beautiful results.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

NOVEMBER 3, 2023

Boots has today unveiled its 2023 Christmas campaign, aptly titled ‘Thank You, Santa.’ The campaign is anchored by a festive film that encapsulates the essence of gratitude and generosity, reminding us that Boots offers a gift for every individual and every budget this holiday season. The narrative of the Christmas film, which will also grace television screens as an advert, follows a young girl and her mother on an extraordinary journey to the North Pole.

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Gifts Banking Outdoor Presentation 62

IntelligenceNode

NOVEMBER 3, 2023

The pet supplies industry has witnessed a remarkable surge in demand. This is fueled not only by pet food and toys, but also by innovative and even tech-driven products. New. The post Leading Pet Supplies Brands Chewy, and Petco Embracing Digital for Growth appeared first on Blog.

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Supplies Toys Blog eCommerce 52

TalkingRetail

NOVEMBER 3, 2023

Henderson Retail has acquired two neighbourhood stores – Spar Barbican in Annalong and Spar Anderson Gardens in Omagh. The Annalong shop in County Down has been operated by Simon Heenan and his family for 30 years, while Anderson Gardens in County Tyrone has been owned by Jimmy and Una McGirr for the past 27 years.

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Retail Operations 52

RetailMinded

NOVEMBER 3, 2023

Imagine wandering through Pike Place Market. The sounds of people chatting, the fresh scent of flowers, and the aroma of meals fill the air. As you stroll, you see the usual sturdy brick stores you know and love. But then, something different catches your eye. Among the regular shops, there’s a shop made of…fabric? Bright, lightweight, and unique.

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Customer Retail Gifts Presentation 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data