Digital Doughnut
APRIL 10, 2023
The way we conduct business is evolving with the rest of the globe. Startups now have access to a variety of cutting-edge technology thanks to the growth of digital transformation, which can aid them in successfully disrupting markets. Unlock your company's full potential by embracing digital transformation and making wiser business decisions.
Retail TouchPoints
APRIL 10, 2023
Alibaba is reportedly looking for partner companies to test its Tongyi Qianwen AI chatbot, according to Reuters. A formal launch is expected on April 11, when Daniel Zhang, CEO of Alibaba Group, is scheduled to speak at an Alibaba Cloud event. Alibaba has not responded to media requests for comment, though a person familiar with the matter told Reuters the chatbot is a large language model (LLM) targeted at business users.
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Forrester eCommerce
APRIL 10, 2023
B2B marketers overwhelmingly agree that buyers expect an experience personalized to their needs and preferences across sales and marketing. Personalization capabilities and components are distributed throughout the B2B marketing technology stack, but organizations often struggle to define an audience-centric view of the role of personalization that extends throughout the customer lifecycle.
Retail TouchPoints
APRIL 10, 2023
Regional payments can be complex. It’s like a symphony where each instrument plays an individual role but is part of the whole to create one harmonious overall outcome. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. The question is, how can retailers conduct everything together to make ‘music’ and orchestrate regional payments for ecommerce success?
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
APRIL 10, 2023
Personalization sounds good in theory – who doesn’t want a moment customized just for them? But the reality is that not all consumers or customers want personalization from brands at the same intensity across the customer lifecycle (see Figure).
Retail TouchPoints
APRIL 10, 2023
Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. (Source: Pandora) Best known for its charm jewelry, the “affordable luxury” brand sells more than 100 million pieces every year, making it the largest jewelry brand in the world by volume.
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Retail TouchPoints
APRIL 10, 2023
To support relief and recovery efforts following dozens of deadly tornadoes in recent weeks, Lowe’s will donate $500,000 to assist disaster relief partners, including the American Red Cross and Lowe’s nonprofit Pro customers. The money will help these organizations provide emergency shelter, critical relief supplies, food and comfort to those affected.
Forrester eCommerce
APRIL 10, 2023
Last week, we published our latest in a series of “State Of” reports for specific verticals. You can find The State Of Cloud In Retail, 2023 on the Forrester website now.
Retail TouchPoints
APRIL 10, 2023
Dollar General is facing more than $1 million in potential penalties for workspace safety violations at four stores in Florida and Georgia that were uncovered by investigators from the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA). The company has been fined $15 million since 2017 for safety hazards, according to a strongly worded OSHA statement outlining the new violations.
Wiser
APRIL 10, 2023
As a retailer, getting shoppers into your store is the first big hurdle, but then comes an even more complex beast— getting them to make a purchase. One essential component of this is using the best retail assortment strategy for your store. For some retailers, simply offering a wide variety of items is the key, even if they’re somewhat unrelated.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 10, 2023
Shoe City has filed for Chapter 11 protection in the U.S. Bankruptcy Court in Maryland and plans to close all 39 stores in Maryland, Virginia and the District of Columbia. According to the bankruptcy filing , the retailer owes approximately $16 million , mostly trade vendor debt. Among Shoe City’s top creditors are New Balance , which the retailer owes nearly $1.6 million , and Timberland , owed $1.4 million.
Algopix
APRIL 10, 2023
The metaverse is an emerging concept that has been gaining popularity in recent years. It is a virtual world where people can interact with each other and with digital objects in a simulated environment. E-commerce is the buying and selling of goods and services online. The Rise of the Metaverse The concept of the metaverse has been around for decades, but it is only now that we are starting to see its true potential.
RetailDive
APRIL 10, 2023
The Pennsylvania store faces fines for blocked emergency exits and electrical panels — the latest in a series of in-store safety violations.
Wiser
APRIL 10, 2023
Good customer reviews are one of the most valuable assets of any eCommerce business. A positive customer review can help provide potential customers with a better understanding and appreciation of your products, while negative reviews can help identify areas in which to improve. However, taking full advantage of all that customer feedback requires effective analysis and useable insights—that’s where workflow optimization comes in!
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
APRIL 10, 2023
Capital One failed to meet standards outlined in the contract, such as issuing replacement cards and promptly processing payments and posting transactions, Walmart alleged.
Dynamic Yield
APRIL 10, 2023
Facing strict regulations, organizational silos, and long processes that can inhibit personalization efforts — financial services can break the mold and stimulate progress by focusing on 3-4 primary audiences. The post Unlocking Personalization in Financial Services: The Power of Audience Strategy appeared first on Dynamic Yield.
RetailDive
APRIL 10, 2023
Creating memorable experiences that capture the attention of your shoppers requires a combination of media solutions that stimulates all of the human senses.
RetailWire
APRIL 10, 2023
Publix, Lidl, Lowes Foods and Sprouts Farmers Market are adding new stores this year in the increasingly competitive Charlotte, NC, market. Walmart, Harris Teeter and Food Lion are the three biggest grocers by market share in Charlotte, which currently has 722 food stores.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailDive
APRIL 10, 2023
The retailer’s high C-suite turnover, its status as a department store and an uncertain economy could limit its progress this year, the ratings firm warned.
RetailWire
APRIL 10, 2023
The 15,000 jobs added by department stores in March were not enough to offset significant losses in other retail verticals, including appliances, consumer electronics, furniture and home furnishings, according to the Bureau of Labor Statistics. The retail industry lost 15,000 jobs in March.
RetailDive
APRIL 10, 2023
The “Voices of a Re:Generation” program seeks to boost Puma’s efforts around climate change, a top priority for Gen Z on which many brands miss the mark.
RetailWire
APRIL 10, 2023
Whole Foods Market is looking into opening its commercial kitchens to supply prepared food bars to the chain’s stores. The grocer is looking to improve the customer experience in its stores. Whole Foods closed three commercial kitchens in 2017, before being acquired by Amazon.com, in a cost-cutting move.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
APRIL 10, 2023
The disruptor is handing over its Canadian business to traditional retailer Sleep Country, which operates 290 corporate-owned stores and 20 warehouses.
RetailWire
APRIL 10, 2023
A drought in Mexico last year cut the number of red jalapeño peppers harvested. The peppers are a crucial ingredient in Sriracha, which has seen its inventory levels cut. “Although some production did resume this past fall season, we continue to have a limited supply that continues to affect our production,” Huy Fong Foods, which makes the condiment, said in a statement.
RetailDive
APRIL 10, 2023
Providing customers with an easier way to afford larger purchases, and making upgrades and different feature configurations available, helps retailers remain competitive.
RetailWire
APRIL 10, 2023
Artificial intelligence is improving at creating images and videos that appear to be the real thing but are anything but. “The tools are going to get better, they’re going to get cheaper, and there will come a day when nothing you see on the internet can be believed,” said Wasim Khaled, CEO of Blackbird.AI, a company that fights disinformation.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
APRIL 10, 2023
The DTC vitamin and supplement brand, which introduced products specifically designed for the club retailer, is steadily adding more wholesale partners.
RetailWire
APRIL 10, 2023
Walmart now has 25 percent of the grocery market share in Pittsburgh, knocking Giant Eagle out of the top slot for the first time in decades. Giant Eagle now has a 21 percent market share, according to Chain Store Guide.
RetailDive
APRIL 10, 2023
One analyst calls it “way too late and beyond a desperate move.
RetailWire
APRIL 10, 2023
Inspectors from the Occupational Safety and Health Administration (OSHA) found that Dollar General stores in New Jersey and Pennsylvania were putting staff members at risk by failing to comply with federal laws. Dollar General has been fined $15 million since 2017 for blocked emergency exits and other failures to comply with safety measures. The dollar store chain’s locations “regularly review and refine our safety programs, and reinforce them through training, ongoing communication,
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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