Thu.Oct 26, 2023

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What is an API Call? A Developer’s Introduction to API Calls for E-Commerce

Fabric

Venture capitalist Marc Andreessen famously once said that software is eating the world. But dig a little deeper, and you’ll find that APIs are what allow modern systems to talk to each other, exchange data, and share services. Therefore, increasingly sophisticated APIs are actually the driving force behind the rapid rise of data-driven applications.

eCommerce 130
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The US Government Might Get (Even More) Serious About CX

Forrester eCommerce

If a bipartisan group of Congresspeople succeeds, the White House’s Office of Management and Budget (OMB) will increase both the oversight and visibility of US government efforts to improve customer experience (CX).

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Influencers Take Center Stage in True Religion’s First Holiday Campaign

Retail TouchPoints

Global lifestyle brand True Religion has launched its first holiday campaign as part of its ongoing growth efforts in the U.S. Called “Style is a Gift,” the campaign features rapper and recording artist Quavo alongside influencer, TV personality and entrepreneur India Love. The goal is to position True Religion as the ultimate gifting destination for apparel and accessories, especially among Gen Zers who are increasingly gravitating toward Y2K-nostalgia style.

Gifts 283
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Generative AI For Marketing In APAC: Call For Survey Participation

Forrester eCommerce

Generative AI is among the hottest topics that B2C marketers in APAC wanted to hear from us in 2023. The top asked questions include: What are the most applicable use cases of generative AI in marketing today? What are generative AI’s key potentials to improve marketing efficiency?

B2C 408
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How Home Depot Plans to Stand Out in the ‘Sea of Retail Media Networks’

Retail TouchPoints

Photo courtesy Home Depot Home Depot is the self-proclaimed home of “the doers.” And that mentality of empowering people’s entrepreneurial drive extends inside the organization as well, where Home Depot has built a robust retail media operation that began long before “retail media” was a commonplace term. It started in 2018 when pioneering marketing executive Melanie Babcock saw an opportunity to let the Home Depot’s suppliers bid for retargeting traffic.

Retail 275
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Embarking On New Research: From Technical Architects To MTO, Platforms, EAM, And Technical Debt

Forrester eCommerce

I am happy to announce that I have completed my series of reports about the technical architect, including the expectations for this role, how to help technical architects succeed, and the trends that impact them: Evolve Your Technical Architects For Modern IT First 90 Days: Technical Architect Role Profile: Technical Architect Although the initial research […]

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Intent Data Expectations Vs. Reality — What’s Working, And Where Are The Gaps?

Forrester eCommerce

Forrester’s Q1 2023 Global B2B Intent Data Survey asked intent data users how this type of data is being deployed by their B2B marketing and sales teams — and what results these practitioners are actually seeing.

B2B 390
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Claire’s Adds Kohl’s to Growing Roster of Retail Partnerships

Retail TouchPoints

Claire’s is adding to its growing retail presence through a new partnership with Kohl’s that will see an assortment of the brand’s jewelry, accessories and cosmetics featured in Kohl’s stores nationwide in time for the holiday season. Claire’s activation at Kohl’s began rolling out in early October and will be live at 700 Kohl’s across the country by the end of the month, according to a company representative.

Jewelry 248
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Predictions 2024: An EX Recession And An AI Revolution Reshape The Future Of Work

Forrester eCommerce

Employee experience in 2024 will face declining investment and rising complexity. But it’s not all bad news. Discover our employee experience predictions for 2024.

Customer 388
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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

For customers, many aspects of a shopping trip impact whether they view it as a success. From the customer service of store associates to the quality of the products for sale, every store visit has its own unique factors that play into a customer’s overall satisfaction — factors that become irrelevant if the product a shopper is looking for isn’t available.

Customer 245
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Predictions 2024: Data And Analytics Set The Stage For Generative AI

Forrester eCommerce

The future success of generative AI relies on leveraging quality data effectively. Learn more in our 2024 data and analytics predictions.

Customer 410
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6 Steps for Demonstrating Digital Ad Spend ROI | Salsify

Salsify

Attention spans are shortening, and ad blockers are on the rise, which means it’s crucial for brands to know exactly where their money’s going.

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Predictions 2024: Automation Influenced By LLMs, Regulators, And Enterprise App Vendors

Forrester eCommerce

In 2024, firms will surge ahead with automation initiatives, fueled by new AI enthusiasm. Learn more in our 2024 automation predictions.

Customer 411
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Neiman Marcus preps for the holidays with Christmas Book, Fantasy Gifts

RetailDive

As it courts high-end shoppers, the department store will also host in-store experiences like White Elephant parties and breakfast with Santa events.

Books 111
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Predictions 2024: Generative AI Transitions From Hype To Intent

Forrester eCommerce

Will generative AI live up to the hype in 2024? The short answer is yes. Learn more in our 2024 predictions for artificial intelligence.

Customer 411
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Retail inventories are under control ahead of holidays: NRF CEO

RetailDive

Matthew Shay said inventory-to-sales ratios' return to pre-pandemic levels and his conversations with retail executives suggest the period of inflated stock levels are over.

Retail 95
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Master E-Commerce Fulfillment And Returns For Success This Holiday Season

Forrester eCommerce

Embrace our recommendations, along with the upcoming advice in our holiday series, to survive the holiday rush.

eCommerce 392
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Overstock plans to relaunch namesake website by the end of 2024

RetailDive

The company — which rebranded as Bed Bath & Beyond earlier this year — wants to sell clearance products through its old name.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Predictions 2024: Smart Manufacturing Walks Back Prior Plans

Forrester eCommerce

In 2024, Forrester predicts that a healthy pragmatism will take hold in manufacturing. Learn more from our 2024 smart manufacturing predictions.

Customer 314
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Unilever to sell Dollar Shave Club

RetailDive

Private equity firm Nexus Capital Management will acquire the brand, though Unilever will keep a minority shareholder stake.

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Evolution of Generative AI and its Applications

Digital Doughnut

Like other forms of artificial intelligence, generative AI learns how to take actions from past data. It creates brand new content – a text, an image, or even computer code based on that training, instead of simply categorizing or identifying data like other AI.

Other 97
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Solo Brands CFO to exit

RetailDive

Somer Webb will step down on Dec. 10 and be replaced in the interim by Andrea Tarbox as the company begins a search for a successor.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How to Create Better Instacart Ad Campaigns [2024 Update]

CPC Strategy

Not long ago, online grocery was seen as the final frontier of the ecommerce industry. Today, grocery stands as one of the fastest-growing segments in ecommerce. Increased consumer demand, advances in same-day shipping, and grocery delivery marketplaces like Instacart have transformed how people shop.

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Google expands AR try-on tech to hair color

RetailDive

The company is also introducing augmented reality beauty ads, where brands can have a try-on experience in place of a product image.

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SEO: How to Target Countries

Practical eCommerce

Cross-border ecommerce is booming. Here's how to ensure a site ranks in organic search for a targeted country. The post SEO: How to Target Countries appeared first on Practical Ecommerce.

SEO 64
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Barbie stokes Mattel’s Q3 sales, leaving Hasbro in the dust as holidays loom

RetailDive

The iconic doll's blockbuster movie has spurred a remarkable comeback. But the season still could be a tough one for toys.

Toys 94
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Lakeland Partners with Retail Trust to Bolster Employee Wellbeing

365 Retail

UK-based kitchenware and homeware retailer Lakeland has entered into a strategic alliance with the esteemed Retail Trust , a charity dedicated to the retail sector, to fortify the mental and emotional wellbeing of its 1,300-strong workforce. As part of this collaborative effort, Lakeland employees will gain access to an array of customised mental health resources.

Retail 62
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The Backroom: How the holidays are shaping up

RetailDive

With the first sales events of the season already come and gone, the team looks at the clues of how it will go this year.

Events 96
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Cotswolds Designer Outlet Breaks Ground

365 Retail

Robert Hitchins Ltd, a prominent regional property developer, has officially announced the appointment of Bouygues UK Ltd as the chief contractor for the initial phase of the Cotswolds Designer Outlet in Tewkesbury. This marks the beginning of a project that will offer 136,000 square feet of retail and food & beverage (F&B) space, accommodating 56 new brands.

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5 marketing horror stories to haunt your dreams

Funnel.io

It was a dark and stormy night. Rain and wind battered the windows of a small, old cabin set deep in the dense woods. Inside, several marketers took refuge from the terrible conditions and tried to keep warm by a small fireplace. To keep their minds off the horrible howling winds, they shared the scariest, darkest, and eeriest things they’ve ever experienced.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.