Tue.Sep 26, 2023

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Analyze When, Where, and What Your Competitors Promote With Retail Analytics Tools

Dynamic Action

Summary Monitoring competitors’ promotional activity in your market is essential but time-consuming. AI-driven retail analytics tools offer automated insights into competitor strategies. These tools help retailers refine their own promotions and stay competitive. By processing vast amounts of data, this technology provides efficient trend analysis across multiple channels.

Retail 62
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At Its Innovation 2023 Event, Intel Is Focused On AI Developers

Forrester eCommerce

I attended the first day of the Intel Innovation 2023 developer’s conference to see how this venerable Silicon Valley giant was responding to AI and competitive pressure. What I found was a comeback story in progress, wrapped in a very heavy dose of AI, led by its dynamic CEO Pat Gelsinger.

Events 398
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WSJ Report: Rite Aid Plans to Close Hundreds of Stores in Bankruptcy Deal

Retail TouchPoints

Drugstore chain Rite Aid is reportedly negotiating with creditors on a Chapter 11 plan that would include liquidating a hefty number of its 2,100 -store fleet, according to the Wall Street Journal. People familiar with the situation revealed that Rite Aid proposed closing 400 to 500 stores, and then either selling the remaining stores or handing over operations to creditors.

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Despite Economic Headwinds, Malaysian Banks Continue to Improve CX Quality

Forrester eCommerce

How customers perceive a brand influences how much they are willing to spend with the brand; whether they will recommend it to others, and; how likely they are to forgive the brand’s missteps.

Banking 392
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Due Diligence: Winning October Prime Day Prep Strategies

Retail TouchPoints

Last month Amazon officially announced a follow-up to Prime Day coming this October — Prime Big Deal Days will be available for Amazon Prime subscribers in 19 countries. While shoppers have a month or so to build their shopping lists, brands need to start preparing now. There are several things brands can do today to ensure a successful round two in October.

Supplies 260
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495: How To Make An Extra $100k This Year By Optimizing Your Financial Stack With Bill D’Alessandro

My Wife Quit Her Job

Today I have my good friend Bill D’Alessandro back on the show. Bill is the founder of the ecommerce company Elements Brands and the host of the Acquisitions Anonymous podcast. He also does a bunch of consulting and coaching, and he’s spoken at my annual ecommerce conference, the Sellers Summit. In this episode, Bill is going to teach us how we can make an extra $100,000 per year with just a couple of small changes to our financial stack.

Banking 228

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The 5 Best Video Enhancing AI Tools for Selling Online [2024 Update]

Groove

In the realm of digital content creation, video has emerged as a dominant force, captivating audiences with its immersive and dynamic storytelling capabilities. With the exponential growth of online video consumption, businesses, marketers, and creatives are continually seeking innovative ways to harness the power of this medium and make their mark in the digital landscape.

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FTC Suit Claims Amazon Illegally Maintains Monopoly Power

Retail TouchPoints

Editor’s Note: This article has been updated since it was published earlier today. A long-expected lawsuit has been filed by the Federal Trade Commission (FTC) and 17 state attorneys general against Amazon , alleging that the company uses “interlocking anticompetitive and unfair strategies to illegally maintain its monopoly power,” according to an FTC statement.

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The 5 Best AI Video Tools for eCommerce Brands In 2023+

Groove

In the realm of digital content creation, video has emerged as a dominant force, captivating audiences with its immersive and dynamic storytelling capabilities. With the exponential growth of online video consumption, businesses, marketers, and creatives are continually seeking innovative ways to harness the power of this medium and make their mark in the digital landscape.

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Kohl’s Launches Nine West Women’s Adaptive Apparel Line

Retail TouchPoints

Kohl’s has debuted a new assortment of women’s adaptive apparel from Nine West , available online. The line of elevated staple styles has multiple features to make them more accessible to people with disabilities, including magnetic closures and easier leg openings. Kohl’s will add more adaptive choices for both men and women this fall across its Sonoma Goods for Life and TekGear private label brands, and will continue to provide inclusive offerings for kids across apparel and footwear.

Apparel 250
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Experiential Retail 101 and Experiential Shopping Examples | Salsify

Salsify

Gone are the days when shoppers expected the bare minimum from brands and retailers — experiential retail and immersive shopping experiences are the new must-haves for consumers.

Retail 158
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Mercedes, Mastercard Drive In-Car Payments at Gas Pumps in Germany

Retail TouchPoints

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. The new offering in the Mercedes Pay+ platform turns the car into a payment device at service stations via an integration with the Mercedes MBUX infotainment system.

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Market Gap Analysis: Uncover Untapped eCommerce Opportunities

Algopix

In the fast-paced world of eCommerce, staying ahead of the competition and identifying new growth opportunities is crucial for success. One of the most effective strategies to achieve this is through market gap analysis. By thoroughly examining your industry and identifying unmet needs, you can uncover untapped eCommerce opportunities that can lead to increased sales and profitability.

eCommerce 129
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Hy-Vee Launches New Retail Media Network

Retail TouchPoints

Hy-Vee is the latest supermarket chain to get into the retail media game with Hy-Vee RedMedia , which is designed to be a full-scale retail media network that enables brands to connect with the retailer’s customer base across multiple platforms. Brand advertisers will be able to tap into digital and in-store advertising as well as off-site advertising on brand-safe sites.

Retail 241
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Cash still king for UK’s independent retailers

TalkingRetail

A recent survey of retailers across the UK delivers a clear message – cash remains a crucial payment method that keeps tills ringing for independent shops. The British Independent Retailers Association (BIRA), which works with over 6,000 independent businesses of all sizes across the UK, ran the survey which demonstrates cash is far from obsolete.

Retail 134
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Wish Adds 1,200 Click-and-Collect Locations in New Partnership with Pudo

Retail TouchPoints

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. and Canada. Wish continues to look for an edge over newcomers like Shein and Temu , which now dominate the rankings of top shopping apps in the U.S. while Wish has fallen completely out of the top 50.

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Announcing: Comprehensive Reporting for Free and Paid Trials

FastSpring

Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself? Sign up for a demo or check out our free trial. Trials are the gateway to growth for many SaaS and software companies. Understanding the dynamics of those trials is at the heart of optimized trial conversion rates — which helps you achieve product-led growth.

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STIMULATE Launches a Two-City Roadshow Tour to Connect Vendors + Retailers Through Education

RetailMinded

Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 | Austin, TX October 13 – 15, 2024 | Chicago, IL STIMULATE+Roadshow’s core focus is to enhance retailer success through trusted education, resources and ex

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Dick’s to shutter 11 Moosejaw stores amid integration with Public Lands

RetailDive

Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s headquarters — are scheduled to close by February.

Outdoor 118
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Festival Place wins Green Apple Award for Best Environmental Practice

365 Retail

Festival Place, one of the UK’s top 25 retail and leisure destinations, has once again received recognition for its environmental practices through the Green Apple Environment Awards, acknowledging its ongoing commitment to energy reduction and well-being initiatives. To reduce energy consumption, Festival Place initiated a trial by switching off selected Air Handling Unit fans once the desired mall temperature was reached.

Leisure 104
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FTC, 17 states sue Amazon for ‘exploiting its monopoly power’

RetailDive

The e-commerce giant defended the practices outlined in the lawsuit, saying they “spur competition and innovation across the retail industry.

eCommerce 118
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Charity Retailer Scoops Top Prize at Retail Awards

365 Retail

National healthcare charity, Sue Ryder has won Retail Employer of the Year at the People in Retail Awards, which took place at the Marriott Hotel in London’s Grosvenor Square on 21 st September 2023. The awards celebrated those who have made a remarkable contribution and demonstrated excellence across the retail sector. The judges included 19 industry experts.

Retail 98
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Bluemercury launches bath, body and home fragrance private label

RetailDive

Cerulean 6° was designed for shoppers to obtain fragrance-led products at an approachable price point, the beauty company said.

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Target Says It’s Closing 9 Stores Because of Surging Retail Thefts

RetailWire

Retail giant Target has announced the closure of nine stores across four states due to a surge in theft and organized retail crime, which has compromised the safety of employees and customers. The affected stores, four in San Francisco, three in Portland, and two in Seattle, will cease operations on Oct. 21. Target had previously.

Retail 85
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UrbanStems hires new chief executive officer

RetailDive

The online floral company has tapped Ana Mollinedo Mims for the position, succeeding Seth Goldman who has served as CEO since 2018.

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Retail Theft Isn’t Actually Increasing Much, Major Industry Study Finds

RetailWire

The National Retail Federation’s latest survey reveals that despite heightened attention to retail theft, the impact on retailers’ profits remains consistent with previous years. Total retail shrink rose to over $112 billion in 2022, up from $93.9 billion in 2021, largely in line with increased retail sales. While concerns about crime’s effect on profits are.

Retail 81
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Shoe Carnival CFO exits after 5 months

RetailDive

Patrick Edwards was named the company's new chief financial officer — the third person to serve in the role this year.

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Costco Teams up With Google-Backed Health Startup To Offer $29 Virtual Doctor’s Visits to Members

RetailWire

Warehouse giant Costco is teaming up with Sesame, a healthcare marketplace startup backed by Google, to offer its members virtual doctor’s visits for just $29. This partnership follows similar ventures by Walmart, Amazon, CVS, and Walgreens, as retailers increasingly expand into primary care. In addition to low-cost virtual visits, Costco members will also gain access.

Retail 75
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Winners of the John Lewis Partnership’s Circular Future Fund – one year on

365 Retail

The John Lewis Partnership and environmental charity Hubbub, have today published an impact report, detailing the progress of four trailblazing projects that were awarded funding as part of the Circular Future Fund, created to find pioneering circular economy ideas. In 2022, four projects were each awarded grants of between £150,000 – £300,000, from 245 applications, to develop their innovative solutions that challenged the ‘make…use…throw-away’ culture of modern society.

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Rent the Runway secures new UPS deal to reduce transportation costs

RetailDive

Through the agreement reached last month, UPS will handle most of the online apparel rental company’s shipping needs.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.