Retail TouchPoints

NOVEMBER 2, 2023

Today’s online shoppers are looking for ecommerce businesses to connect with them on a personal level. By delivering relevant, targeted content and experiences — commonly known as personalization — ecommerce companies can increase engagement, conversion, average order value and ultimately, revenue. However, in 2020, Google announced plans to make third-party cookies obsolete on the internet in response to greater consumer privacy demands and new regulations.

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Forrester eCommerce

NOVEMBER 2, 2023

Climate change and geopolitical turmoil will help shape a rocky landscape for insurers heading into the new year. Explore a few of our predictions.

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Customer 438

Retail TouchPoints

NOVEMBER 2, 2023

VF Corp , parent company of brands including The North Face , Vans , Timberland and Supreme , has unveiled its “Reinvent” transformation strategy after another disappointing quarter and pressure from a new activist investor in its ranks. VF Corp shares are down nearly 50% this year, and while expected, lackluster results in the company’s latest earnings haven’t helped matters.

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Forrester eCommerce

NOVEMBER 2, 2023

Strong commerce search functionality will be pivotal in your customers’ digital shopping experiences this holiday season — learn what you must do to tune that.

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Customer Consumer Retail 392

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

NOVEMBER 2, 2023

New York City’s Canal Street has long-been prime real estate for the sale of counterfeit and bootleg goods, but Ebay is looking to provide an island of reality there with the opening of a new shop featuring a selection of authentic (and authenticated) streetwear and sneakers from top Ebay sellers. All of the items in the Canal Street Wear retail shop have been verified as authentic through Ebay’s Authenticity Guarantee service, which recently expanded to include streetwear.

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Forrester eCommerce

NOVEMBER 2, 2023

The results of Forrester’s Youth Survey, 2023, are in. This annual survey examines consumer and online behaviors of US teens 12–17 years old.

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Forrester eCommerce

NOVEMBER 2, 2023

Double 11 (aka Singles’ Day), the world’s largest shopping festival, is entering its 15th year. We expect to see a combination of old and new. The Good Old Discounts Are Back To consumers, the thrill of Double 11 lies in deep discounts and low prices.

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Retail TouchPoints

NOVEMBER 2, 2023

The New Retail Leaders Driving Industry Progress The retail industry is changing rapidly, and a new collective of leaders are helping shape the future of commerce and omnichannel experience. Meet the 40 professionals we believe are making a big impact within the four walls of their businesses…and beyond.

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Retail Omnichannel Customer Experience Customer 246

Salsify

NOVEMBER 2, 2023

Marketing in the digital age means having more media channel options than ever. There are traditional print and broadcast media outlets, plus social accounts, digital advertising programs, owned content platforms , email marketing, affiliate marketing — and the list goes on.

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Channel Marketing 158

Retail TouchPoints

NOVEMBER 2, 2023

Amazon Business has added a pay-over-time option for B2B customers via an expansion of its partnership with BNPL provider Affirm. Amazon Business will make the option available to all eligible sole proprietor businesses by Black Friday. Small business owners selecting Affirm at checkout will enter information, including their registered business name and address.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. The best platforms not only offer all the core commerce functions that are critical for retailers, but they also provide seamless integrations with third-party systems and have scalable cloud-based architecture to ensure optimal performance.

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eCommerce Platforms eCommerce Payment Services Merchant Services 130

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! 1ClickPay, Trial Hopping Prevention, and Offers API are designed to boost your conversion rates and increase customer lifetime value. They also complement several other subscription focused capabilities we have released over 2023.

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Subscription Payments Payment Services Document 139

365 Retail

NOVEMBER 2, 2023

Mangopay , a bespoke payment infrastructure provider for platforms, has attained authorisation from the Financial Conduct Authority (FCA) as an Electronic Money Institution (EMI). This pivotal e-money license is a cornerstone for Mangopay’s strategy to extend its comprehensive suite of services to UK-based enterprises, underscoring the firm’s dedication to fortifying its UK operations.

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RetailDive

NOVEMBER 2, 2023

The initiative, which lets artisans sell goods and host virtual classes, is in addition to a third-party seller marketplace that debuted earlier this year.

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

365 Retail

NOVEMBER 2, 2023

AliExpress, the international online retail platform operated by Alibaba Group’s international arm, is set to initiate its 11.11 Global Shopping Festival. This year’s event is anticipated to deliver the platform’s quickest delivery times to UK customers, alongside a wide selection of discounted products. The festival is slated to begin at 08:00:00 GMT on 8 November, preceded by a three-day window where shoppers can preview discounts and compile their carts in readiness for the

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RetailDive

NOVEMBER 2, 2023

The closures involve just two locations, but represent a further retreat from non-grocery brick-and-mortar retail.

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Apparel Retail 129

TalkingRetail

NOVEMBER 2, 2023

NN_Off_The_Streets the North Northamptonshire community group against knife crime has announced the installation of two more life-saving bleed control kits at convenience stores in the area. A 24hr access cabinet was installed at Gulf Petrol Station, 32 Grafton St, Northampton NN1 2NW and Mace Newsagents, 10 Mercers Row, Northampton NN1 2QL also purchased a kit.

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Retail 96

RetailDive

NOVEMBER 2, 2023

The return of experiential activations after several years and a 20% increase in digital investments aim to drive home a message around affordability.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailWire

NOVEMBER 2, 2023

The FTC claims that Amazon has created defect ads to increase profits and resorted to savage tactics in the price wars.

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RetailDive

NOVEMBER 2, 2023

Executives warned the holiday quarter could be rough for its DTC brand, with sales down as much as 25%, but said they still believe in its potential.

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RetailWire

NOVEMBER 2, 2023

DoorDash has introduced a new pop-up tipping notification when customers leave a $0 tip.

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Customer 105

RetailDive

NOVEMBER 2, 2023

The fitness company's net loss during the quarter improved 61% and the brand reinstated full-year guidance.

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Improvements 105

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailWire

NOVEMBER 2, 2023

The Walt Disney Company has announced its acquisition of Comcast's remaining 33% stake in Hulu.

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RetailDive

NOVEMBER 2, 2023

In a partnership with TalkShopLive, the retailer is hosting three live shopping events that feature products from its new categories.

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Events Retail 92

365 Retail

NOVEMBER 2, 2023

Sony has today announced the expansion of its BRAVIA 4K Professional Display line-up with the introduction of the essential EZ20L series , which rounds out a full portfolio suited for commercial environments. With an extensive set of choices to meet a variety of requirements and budgets, Sony’s BRAVIA 4K Professional Displays now support high-end, mid-range, standard, and entry-level uses.

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RetailDive

NOVEMBER 2, 2023

Neal Sample, first appointed in an adviser capacity in October, will report to CEO Tim Wentworth as EVP and CIO.

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

NOVEMBER 2, 2023

Castore , the British sportswear brand, is forging ahead with its global expansion, unveiling new stores across the UK, Ireland, and the Middle East. The Wirral-born label, established in 2015 by brothers Phil and Tom Beahon, has experienced a meteoric rise, transforming from a nascent startup into a burgeoning powerhouse within the span of eight years.

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eCommerce Platforms eCommerce Events Operations 62

RetailDive

NOVEMBER 2, 2023

The beauty brand will be integrated as a subsidiary of Amorepacific, which also houses brands like Laneige, Sulwhasoo and Innisfree.

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TalkingRetail

NOVEMBER 2, 2023

Hardys celebrates the Joy of Certainty with new global creative for the wine brand Hardys has unveiled a new look for its global branding – The Joy of Certainty to help the brand resonate with a broader audience and position Hardys as a confident choice. The branding, which will cross all markets and territories is.

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Marketing Retail 59

RetailDive

NOVEMBER 2, 2023

The 1.5 million square-foot facility will enable faster delivery as the retailer prepares for the holiday season.

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Fulfillment Retail 85

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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