Thu.Nov 16, 2023

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Shopping Habits: Millennials vs. Gen X | Salsify

Salsify

Millennials, born between 1981 and 1996, and Generation X (Gen X), born between 1965 and 1980, have experienced the digital world in completely different ways, and it’s drastically impacting their shopping habits.

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Lego Group Holiday Windows Inspire Transatlantic Digital Snowball Fight

Retail TouchPoints

For its holiday windows in New York and London, the Lego Group has deployed interactive technology that allows visitors to have a digital snowball fight with their peers across the pond. Families visiting the Lego store on New York City’s 5th Avenue and the store in London’s Leicester Square can participate in the big Lego Snow Throw, which will be live throughout the holiday season.

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Digital Shelf Analytics: 9 Real-World Use Cases for Pricing Data

Wiser

Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. This product offers a wealth of actionable insights, arming businesses with the necessary data to make informed decisions and stay competitive. One of its standout features is its capacity to provide competitive pricing and promotions intelligence.

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How Food Retailers Can Build Their Brands with Healthier Own-Label Ranges

Retail TouchPoints

The perception or image of private-label brands has evolved — from being seen as a cheaper or lower-quality alternative to now being viewed as credible products, even outperforming national brands. One in four products sold in the U.S. is now private-label, and a new high for private-label brands was reached in 2022, with sales across retail channels reaching $228.6 billion.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Mastering EdTech Challenges: HubSpot’s Playbook for Success

MakeWebBetter

Navigating the ever-changing EdTech landscape, where innovation and disruption are the norm, presents unique EdTech challenges for startups. From attracting and retaining customers to optimizing marketing efforts and managing sales pipelines, EdTech start ups often face numerous hurdles. HubSpot, a powerful CRM platform, emerges as a guiding light for EdTech-startups venturing [.

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Alibaba Cancels Cloud Group Spinoff, Blames U.S. Chip Export Restrictions

Retail TouchPoints

Alibaba Group has nixed plans to spin off its Cloud Intelligence Group as a separate company, citing recently expanded U.S. export controls designed to “further restrict the export to China of advanced computing chips and semiconductor manufacturing equipment,” according to a statement discussing Alibaba’s Q3 financial results. Alibaba had announced its plans to divide the company into six operating groups in March 2023.

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Crate & Barrel Opens New NYC Flagship with Virtual Counterpart

Retail TouchPoints

Crate & Barrel has opened the doors of its new New York City flagship in a historic building in the Flatiron district. Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.

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LOOKFANTASTIC Debuts First-Ever Christmas Pop-Up in London

365 Retail

LOOKFANTASTIC , a prominent beauty retailer, has announced the launch of its first-ever Christmas pop-up event in London, titled the LOOKFANTASTIC House of Beauty. Scheduled to be hosted at 189 Piccadilly Townhouse from 29th November to 3rd December, this event is positioned in the heart of the city, aiming to attract a wide range of beauty enthusiasts.

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Google Helps Shoppers Find the Perfect Gift with Generative AI 

Retail TouchPoints

Earlier this month, Google debuted a slate of tools to help bargain-hunters find what they need this holiday season. Now the company is bringing generative AI into the mix as it continues to look for new ways to serve gift-givers this season. New enhancements to Google’s AI-powered search tool, Search Generative Experience (SGE) , will help users find the perfect gift no matter how specific their query.

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Holiday Specials: 2023 Cyber Weekend SaaS and Software Deals

FastSpring

Cyber Weekend — the weekend encompassing Black Friday and Cyber Monday — is a great time for businesses to slash prices and increase sales volume as the year wraps up. It’s also a great time for shoppers like you to take advantage of those deals! In case you missed it, our recent 2023 SaaS and Software Holiday Spend Report highlights how, whether your business focuses on B2C, B2B, or both , SaaS and software Q4 sales bumps are significant around the globe.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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New Pottery Barn Mobile App Features Free Design Help and Virtual Previews

Retail TouchPoints

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations. The app also lets customers use their iPhone cameras to preview how products will look in their homes and improves the process for setting up and tracking gift registries.

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ESW Joins Adobe Technology Partner Program As Gold Partner

ESW

Specialization enables ESW to expand its reach in unlocking global direct-to-consumer ecommerce growth for merchants New York, NY—November 16, 2023—ESW, a global direct-to-consumer (DTC) ecommerce company, today announced it is now a Gold Partner in Adobe’s Technology Partner Program. This partnership will empower Adobe Commerce merchants to scale their direct-to-consumer (DTC) businesses to more than 200 countries internationally.

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5 Coach Stores Deploy AR-Powered Try-On Tech for Holiday Campaign

Retail TouchPoints

At Coach locations in Boston, Atlanta, Miami, Toronto and Austin, Texas, visitors can see how they’d look sporting the luxury brand’s products, accompanied by holiday-themed imagery including a pearlescent ribbon and animated snowmen. The AR solution from ZERO10 will be live at the five storefronts through Jan. 1, 2024 and will feature digital re-creations of these Coach holiday styles: Sequin Penn in dark magenta and black; Metallic Star Bag in silver; Glovetanned Leather Tabby Shoulder Bag 26

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How to sell on Wix – Maximize your profits (2023)

Omnisend

Reading Time: 9 minutes There’s a common belief that Wix is just for building websites rather than ecommerce. This isn’t true, as Wix goes beyond simple design and blogging. Selling on Wix is both viable and profitable for entrepreneurs. Wix provides the tools to build an online store, manage products, and handle payment processing smoothly.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Macy’s defies expectations in Q3 as margins improve

RetailDive

Sales fell and profits plummeted as customers remain cautious about spending, but the department store's report wasn’t as bad as many feared.

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GA4: User Acquisition vs. Sessions

Practical eCommerce

Google Analytics 4 segregates traffic reports by user and session. Here's the difference. The post GA4: User Acquisition vs. Sessions appeared first on Practical Ecommerce.

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Shoppers to spend $130B Thanksgiving weekend: ICSC

RetailDive

Consumers expect to find higher prices this holiday season and are conducting research to get the best deals, according to a new survey.

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FTC Warns Trade Groups and Influencers To Disclose Aspartame and Sugar Promotions

RetailWire

The FTC has sent out warning letters to two trade associations for not adequately disclosing influencer promotions of aspartame and sugar.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Future Focus: 2024’s Retail Trends and Predictions

RIS News

Don’t miss this opportunity to cut through the noise and hear from leaders who have an ear to the ground on what’s really happening in retail now and in the future.

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Walmart thinking ‘more cautiously’ about the consumer amid volatile sales trends

RetailDive

CFO John David Rainey warned of “somewhat uneven” sales, which led to softness at the end of October, but noted things looked better in November.

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Microsoft Copilot Replaces AI Bing Chat To Compete With ChatGPT

RetailWire

Microsoft is rebranding its ChatGPT-inspired AI chat interface, Bing Chat, to Microsoft Copilot.

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The Body Shop sold to private equity

RetailDive

The deal marks the second sale this year for parent company Natura & Co., which sold Aesop to L’Oréal this spring.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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McDonald’s Brings Back the McRib to Select Locations

RetailWire

The saucy pork sandwich has returned to selected restaurants after going on a farewell tour in 2022.

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Drizly asks ‘What’s It Gonna Be?’ with game show campaign, gift registry

RetailDive

Gina Hardy, chief customer officer for the Uber-owned alcohol e-commerce platform, explained how the brand is evolving to meet consumer habits.

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JD Sports Unveils Expansive New Store in Edmonton Green

365 Retail

JD is set to make a significant expansion in Edmonton with the grand opening of their new store at Edmonton Green Shopping Centre this Saturday, 18th November 2023. The new store, boasting a substantial 2,900 sq. ft., marks a +132% increase in retail space compared to JD’s previous location within the centre. This move reasserts JD’s position as the foremost retailer of trainers and sports fashion in the UK.

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Digital Brands Group Q3 sales rise while net loss, expenses grow

RetailDive

The company — which is currently exploring strategic alternatives — operates a portfolio of brands including Sundry and Stateside.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Bang & Olufsen Launches New Flagship Showroom on Madison Avenue

365 Retail

Bang & Olufsen , the renowned audio brand, has opened a new retail space on Manhattan’s Madison Avenue, inviting New Yorkers to engage in personalized design creation. Located in the heart of the city’s premier shopping district, Bang & Olufsen of Madison Avenue offers a luxurious environment for customers to interact with the brand’s comprehensive product range.

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Bed Bath & Beyond’s new CEO exited. Now what?

RetailDive

Jonathan Johnson bet it all on the home retailer, rebranding Overstock in the process. Then activists called for his ouster.

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CJ Lang launches portal where independent Spar retailers can compare performance

TalkingRetail

CJ Lang & Son / Spar Scotland is launching its Indy Track portal, powered by TWC, offering independent Spar retailers the opportunity to benchmark their performance against others in the group. C J Lang announced the new service at its recent tradeshow in Aviemore and it is set to soft launch next week with an.

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NRF releases 4 principles for AI use in retail

RetailDive

The organization is providing a framework to encourage the proper application of artificial intelligence technology.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.