Retail TouchPoints

JULY 3, 2023

As consumers, we’ve learned how to adjust to and enjoy new shopping formats. Many of us have become experts at navigating an ecommerce site in seconds, and some of us may even pay for groceries via mobile apps on our smartphones. We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers.

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Consumer Omnichannel Retail Technology 245

My Wife Quit Her Job

JULY 3, 2023

Today, I have my buddy Chad Rubin back on the show. Last time we heard from him, he was running a $20M company selling vacuum filters over at Crucial Vacuum. But over the years, the increased Amazon competition caused his shop to become far less profitable. In this episode, we discuss the state of Crucial Vacuum today, the overall Amazon landscape and how he’s been able to turn his company around.

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Retail TouchPoints

JULY 3, 2023

Rhode Island-based jeweler Alex and Ani reportedly closed 20 stores and vacated its headquarters in East Greenwich, according to The Providence Journal and other media outlets. The retailer “has implemented a work-from-anywhere model that allows Alex and Ani to hire talent all across the country,” according to CEO Scott Burger, and will explore “future alternatives for office space.” “Alex and Ani has been reimagining various aspects of our company over the past few years,” said Burg

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Operations Omnichannel Consumer Other 299

Forrester eCommerce

JULY 3, 2023

Economic headwinds, competitive pressures and technological breakthroughs are putting more pressure on B2B marketing leaders than ever before. The greatest risk in this environment is gravitating toward outdated mindsets, using the challenges as an excuse to stop learning and growing.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

JULY 3, 2023

European lifestyle brand Snipes kickstarted its U.S. debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. However, reaching its current level of success — 308 U.S. stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ If you asked our CEO pre-pandemic who we were, he would say we are a marketing

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Management Payment Services Payments Operations 273

ESW

JULY 3, 2023

Opening ecommerce channels in new markets is an effective and efficient way to grow customer audiences and increase revenue. But as many merchants know, launching and running a DTC ecommerce channel is often complex and frustrating. Earlier this month, executives from ESW and Asendia joined more than 150,000 attendees from more than 170 countries at VivaTech 2023 in Paris to make connections and solve some of the most pressing problems in commerce.

Merchant Services 78

Merchant Services Payment Services eCommerce Payments 78

RIS News

JULY 3, 2023

Most CIOs at large companies are growing their IT teams, according to Gartner, and are relaxing some requirements in order to fill their ranks.

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Retail TouchPoints

JULY 3, 2023

The Federal Trade Commission (FTC) has proposed a new rule to crack down on fake online reviews, which the agency noted are likely to become more prevalent with the rise of generative AI. If passed, the new rule would ban the use of fake reviews in online listings as well as the suppression of negative reviews and paying for positive reviews. The formal rule proposal follows a series of case-by-case enforcement actions taken by the FTC, including a settlement with Fashion Nova for $4.2 million f

Social Media 264

Social Media Fashion Consumer Management 264

Digital Doughnut

JULY 3, 2023

In the digital age, developing an effective marketing strategy is crucial for the success of small businesses. With the majority of consumers conducting online research and spending significant time on social media, it is essential to leverage digital platforms to reach and engage potential customers. This article highlights some of the most important marketing techniques for small businesses, including social media, content marketing, SEO, email marketing, referral marketing, search engine mark

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Social Media Marketing SEO Article 72

Retail TouchPoints

JULY 3, 2023

Petco is enhancing its presence in Latin America by implementing the Teamwork Commerce omnichannel solution at its more than 118 stores in Mexico and Chile. The implementation includes the solution provider’s POS, Loyalty Program and Inventory Control functions, all integrated with its CRM and Online Store platform. Petco will leverage Teamwork Commerce’s cloud-based functionality to power the Club Petco loyalty program, awarding shoppers coupons based on their purchases whether they shop in-sto

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POS Omnichannel eCommerce Platforms Information 255

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

365 Retail

JULY 3, 2023

Selfridges is dialling up the fun of shopping secondhand with the launch of A Swap Shop by LOANHOOD, taking up residency in Selfridges London 10th – 30th July. For the first time, Selfridges’ customers can bring in their preowned pieces to exchange for stamps to ‘shop’ a curation of secondhand pieces to take home, offering another way to revive and refresh wardrobes while reducing fashion consumption.

Clothing 70

Clothing Workshop Fashion Information 70

Smile.io

JULY 3, 2023

Marketing is constantly evolving. Where customers used to be passive listeners, they’re now starting to actively contribute to the marketing landscape as more brands start to rely on mobile and digital channels. This is largely thanks to social media, which has made it easy for customers to communicate with brands and each other in real-time.

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Social Media Multi-channel Blog Customer 58

365 Retail

JULY 3, 2023

DPD has confirmed plans to expand autonomous robot deliveries to 10 UK towns and cities in the next 12 months, following a successful trial in Milton Keynes, starting with Raunds in Northamptonshire. The announcement extends DPD’s relationship with AI-powered robotics and last mile delivery specialists, Cartken and follows work by DPD that identified up to 30 UK depot locations which could potentially deploy robots.

Travel 70

Travel Mobile Technology Marketing 70

RetailMinded

JULY 3, 2023

Artificial intelligence (AI) is a way of technology that is increasingly being used in various industries. Marketing is no exception. AI in retail offers many business opportunities and benefits. The use of artificial intelligence in retail marketing allows to develop and improve many things. Among them, it can increase the effectiveness of advertising campaigns, and improve sales processes.

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Marketing Retail Improvements Technology 52

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

365 Retail

JULY 3, 2023

As retailers start planning ahead of the ‘golden quarter’, new research from eBay Ads uncovers that consumers are set to prioritise ‘pre-loved’ electronics purchases, with younger generations leading the charge in the rising popularity of refurbished tech. The findings show an avid interest in buying second-hand electronics from consumers, with the reasons for this being twin track – almost one in three (31%) consumers say they are more likely to buy second-hand electronics this year to sa

Electronics 70

Electronics Consumer Games Technology 70

Korona

JULY 3, 2023

Trying to choose between different POS hardware bundles? Here's a guide on everything you need to know to streamline your retail operation.

POS 52

POS Operations Retail Point of Sale 52

365 Retail

JULY 3, 2023

CBRE Investment Management (CBRE IM) has announced the official launch of Deichmann, one of the largest footwear retailers in Europe at the Ashley Centre, Epsom. The retail giant’s new store has opened in the former Sports Direct unit, covering 3,498 sq ft, following a £400k investment by Deichmann, reflecting the brand’s new retail format to deliver a more spacious and modern shopping experience, opposite retailers such as Pandora, WHSmith and Hotel Chocolat.

Management 57

Management Retail Marketing Fashion 57

Smile.io

JULY 3, 2023

Today we are proud to announce the release of the points redemption at checkout extension for Smile points programs. This feature gives you the ability to encourage your customers to spend their points directly on the checkout page. 💡 For those using Shopify, this feature is only available on Shopify Plus. With points at checkout, your customers can redeem their points in the checkout process without interrupting the shopping experience.

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Shopify Shipping Costs Recommendation Gifts 46

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

365 Retail

JULY 3, 2023

Luxury childrenswear retailer, Childsplay Clothing, is driving international growth with a solution from Akeneo, the Product Experience company and global leader in Product Information Management (PIM) and Product Experience Management (PXM) solutions. Launched in 1990, Childsplay Clothing brings the very latest designer wear for new-borns, juniors and teenagers to market quickly for its thriving fashion-conscious client base.

Clothing 52

Clothing Drop Ship Shopify Fashion 52

365 Retail

JULY 3, 2023

As the demand for SaaS solutions continues to increase, there comes a great challenge for B2B SaaS businesses: data security and privacy. From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. This means that business owners must always ensure that their customer data is secure around the clock.

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B2B Subscription Customer Data Information 52