Tue.Dec 19, 2023

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Top Trends in Ecommerce To Watch in 2024 | Salsify

Salsify

2023 brought explosive ecommerce expansion and sales of nuclear proportions — a total predicted valuation of $6.3 trillion, accounting for more than 21% of retail sales, per Shopify. But was your performance (K)enough to rattle the metaphorical theater of your competitor next door?

eCommerce 158
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Software AG webMethods: The Farewell Sale

Forrester eCommerce

Yesterday, I was surprised to learn that IBM is acquiring webMethods from Software AG (and also StreamSets, but I’ll focus on webMethods here). It surprised me for two reasons. First, private equity firm Silver Lake completed its acquisition of Software AG (previously a publicly traded company) on September 28.

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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

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European Tech Spend Bounces Back In 2024

Forrester eCommerce

2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How AI is Being Utilized in the Last-Mile Logistics Space

Retail TouchPoints

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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Twelve Days of Loc[alization] Mess

Forrester eCommerce

A client recently asked me to list the root causes of localization quality problems. The length of the list surprised them! Localization – making your content, apps, products, and other experiences appropriate for a locale – is critical to global market penetration.

Other 264

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All Architects Must Deliver Business Outcomes

Forrester eCommerce

Do architects need to practice business architecture in order to deliver true business value? I sometimes speak with architecture teams who say apologetically, “We haven’t gotten to business architecture yet – we’re still very technical.

Customer 251
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VF Corp. Data Breach Hinders Order Fulfillment During Critical Holiday Period

Retail TouchPoints

VF Corp. detected a data breach on Dec. 13 that has affected its ability to fulfill orders on time — a major challenge at any time, but one that’s particularly fraught so close to the Christmas holidays. The company, owner of such brands as Vans, The North Face, Dickies and Timberland , revealed the incident and detailed the steps it was taking to address it in a Dec. 15 filing with the Securities and Exchange Commission (SEC).

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CX Leaders: What’s on Your Agenda for 2024?

Forrester eCommerce

I’m approaching two years in my role here at Forrester, where I serve as a strategic advisor and thought partner to senior customer experience (CX) leaders. As a long-time CX practitioner and enthusiast, it’s been inspiring to be part of the “extended team” across such a diverse set of brands and industries.

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European Home Improvement Giant Kingfisher to Add Retail Media Capabilities Across 6 Banners

Retail TouchPoints

European home improvement conglomerate Kingfisher — parent company of Screwfix , B&Q , Castorama , Brico Dépôt , TradePoint and Koçtaş — is expanding its partnership with CitrusAd to bring retail media opportunities to third-party brands across all its store banners. With more than 2,000 stores across its six banners and operating in eight European countries, the deal marks a significant regional expansion for the company’s retail media efforts.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Why FastSpring is a Great Complementary Solution for your Existing Video Game MoR Integration

FastSpring

If you’re selling video games direct-to-consumer (DTC), there’s a good chance you may be taking advantage of a “merchant of record” payment platform like Xsolla and others. Merchants of Record are a great choice for video game companies because they allow you to offload the complexity of payments, fraud, global taxes, and more so you can spend your team’s time on making great games.

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How To Get The Most Out Of Amazon Seller Central

Algopix

In the dynamic and ever-evolving landscape of e-commerce, Amazon Seller Central stands as a formidable hub, providing online retailers with a robust platform to connect with a diverse and expansive customer base. This comprehensive guide is meticulously crafted to empower Amazon sellers with practical strategies and insights, facilitating a comprehensive understanding of Seller Central and propelling businesses toward amplified sales and sustained growth.

eCommerce 108
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Thrift Store Shopper Sells $3.99 Vase for Over $100K

RetailWire

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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Just Eat and Morrisons Daily Launch Nationwide Partnership

365 Retail

Just Eat has partnered with Morrisons, for on-demand delivery across its Morrisons Daily convenience stores. The partnership will initially roll-out to almost 60 stores in December, with plans to expand to over 650 stores early next year. As part of this, customers will have access to thousands of products from their local Morrisons Daily , from everyday essentials to last minute Christmas treats, available for delivery via the Just Eat app and website.

Events 109
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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AI Tools for SEO Content Briefs

Practical eCommerce

The power of AI to digest data from many sources results in next-generation content briefs. The post AI Tools for SEO Content Briefs appeared first on Practical Ecommerce.

SEO 103
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FTC antitrust trial against Amazon won’t start until mid-2026, at the earliest

RetailDive

The government wants to move more efficiently, while the e-commerce giant says the scope and complexity of the case require more time.

eCommerce 117
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Build/Buy, Pause/Play: Scaling the Future of AI in Retail and CPG Is Complicated

RIS News

Roughly one year after ChatGPT’s oxygen-sucking public debut, the retail and consumer goods industry is grappling with a host of evolving challenges in the use, adoption, and scaling of artificial intelligence.

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Are retailers ready for peak returns season?

RetailDive

E-commerce has surged at the end of the year, which could mean that more people than ever will bring back their purchases.

eCommerce 120
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Talkoot Wins Fastest Implementation for the 10th Season

Talkoot

Talkoot Wins Fastest Implementation for the 10th Season Anna Rillahan Talkoot Chief Growth Officer G2 just released their Winter report, and we’re excited to announce Talkoot won the Fastest Implementation Badge for the 10th time! Every season, G2 picks one top company in each category with the fastest go-live time. Talkoot has proudly received this award for 10 seasons, getting our customers set up and running in less than a month—way quicker than the category average of 3.81 months!

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Data Shows 2024 to Bring AI-Powered Efficiency and Standout Creative Measures

RIS News

The Acosta Group recently released its 2024 predictions, pulling insights from its Retailer Confidential Report as well as varied industry sources. See what the future holds.

Retail 89
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Apple Watch Models Pulled off Shelves for Patent Issues

RetailWire

In light of an impending patent dispute, Apple plans to cease sales of specific Apple Watch models in the U.S. starting this week.

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Adapting and Excelling: Insights from Tata Consultancy Service’s Saurabh Atri

RIS News

As part of the CGT/RIS Executive Council, Saurabh Atri brings a deep understanding and enthusiasm for retail and consumer goods technology to the table, offering a unique lens through which to navigate the challenges of an industry in constant motion

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Container Store opens 100th store in New Jersey amid small format expansion

RetailDive

The location is the home retailer’s sixth small-format store as it looks to achieve higher productivity in its store fleet.

Retail 100
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A Modern Take On a Classic Concept: Shifting to the Unplatform

RIS News

It’s no surprise composable commerce has become increasingly popular, thanks to its promise of flexibility and agility. Gartner predicts that in the next year, 70% of businesses will include composability in their criteria when evaluating new applications for implementation.

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With website down, Zulily’s future in doubt

RetailDive

The e-commerce retailer's website is currently "down for maintenance," following layoffs.

eCommerce 108
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Amazon in Discussions To Invest in and Partner With Diamond Sports

RetailWire

Amazon is in conversation with regional sports programmer Diamond Sports Group to add another competitive string to its bow and take on rivals such as Netflix and Disney by expanding its portfolio of sports content.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Revolution Beauty appoints new president of North America

RetailDive

The U.K. beauty brand has hired Erin Cast, who brings several years of experience from companies such as Coty.

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New Retailers Join Mayfair District

365 Retail

Savile Row, Clifford Street, and Cork Street in London’s prestigious Mayfair district have recently welcomed five new retail establishments. This expansion not only enriches the area’s reputation for bespoke tailoring but also introduces a diverse range of craftsmanship and retail experiences. Among the newcomers is Pineider , an Italian brand specializing in leather goods and stationery.

Retail 62
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Farfetch to be acquired by Coupang in a $500M deal

RetailDive

As a result, Farfetch will be delisted from the NYSE, and its agreement to buy YOOX Net-a-Porter from Richemont has been terminated.

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Brand Equity and Its Impact on Revenue

CPC Strategy

It has long been common for marketers to have separate media buying budgets for branding efforts and performance-driving efforts, with each living on their own proverbial side of the house.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.