Forrester eCommerce

JUNE 22, 2023

Leadership storytelling helps executives at future fit organizations drive successful innovation throughout the innovation life cycle.

312

312

Retail TouchPoints

JUNE 22, 2023

[Editor’s Note: This story was updated on June 22, 2023 at 3:00 pm to include Amazon’s response to Senator Sanders’ investigation.] The U.S. Federal Trade Commission (FTC) filed suit against Amazon for what it deems deceptive practices around its Prime membership program on the same day that Amazon announced the dates for its annual Prime Day member sales event.

Subscription 297

Subscription Reference Consumer Article 297

Forrester eCommerce

JUNE 22, 2023

Kubernetes is the de facto standard for deploying and managing application workloads and containers. Lee has written quite a bit about the power of Kubernetes as an innovation platform, but while development and architecture teams are bullish on Kubernetes, security teams can find themselves scrambling to secure Kubernetes environments as they hurtle towards production.

Management 195

Management 195

Retail TouchPoints

JUNE 22, 2023

Starbucks will develop a new sustainability learning and innovation lab at Hacienda Alsacia, the company’s global agronomy headquarters for R&D in Costa Rica. Beginning this fall, the lab will offer its first slate of educational programming to select Arizona State University (ASU) students and Starbucks employees; the physical lab is expected to open within the next three years.

Operations 292

Operations Supplies 292

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Forrester eCommerce

JUNE 22, 2023

Marketers want to capture as much zero- and first-party data as possible, whether that’s email addresses, marketing opt-ins and other consent, or more granular data about who a customer is and what they’re interested in.

Customer Data 195

Customer Data Customer Marketing Consumer 195

Retail TouchPoints

JUNE 22, 2023

It seems like just about everyone on earth is obsessed with the promise of artificial intelligence. Read through any magazine or online publication and you’ll find a plethora of fascinating experiments, from pitting AI against nine-year-olds and seeing who could best master a game of Super Mario Bros. (advantage: machine) or engaging in digital tasks that require curiosity and out-of-the-box thinking (advantage: flesh and blood).

Magazine 288

Magazine Clothing Games Consumer 288

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. And despite having an incredibly loyal customer base, Anthropologie has focused on expanding its reach, especially among consumers in their late 20s through early 40s — and a few more as well.

Customer 278

Customer Clothing Consumer Fashion 278

Forrester eCommerce

JUNE 22, 2023

There is no general-purpose robot. Let Forrester help you match different types of robot to specific tasks.

Customer 195

Customer 195

Retail TouchPoints

JUNE 22, 2023

Toolio ’s merchandising platform is designed to automate critical workflows, provide real-time insights and enable remote collaboration, empowering retailers to make faster, data-driven decisions about their most important (and expensive) asset — inventory. Toolio aims to be a consolidated platform for all of a retailer’s merchandising activities and its capabilities include: Merchandise Planning: Build, understand and maintain merchandise financial plans and open-to-buy with automation an

Shopify 276

Shopify Improvements Retail 276

MakeWebBetter

JUNE 22, 2023

Ready to unlock the potential of your SaaS venture? But before we get to that, think about having a powerful ally by your side—a toolkit that amplifies your lead generation efforts, streamlines customer relationship management, and provides valuable insights through advanced analytics. That's the power of HubSpot for SaaS! Bid farewell to complex processes.

Management 121

Management Customer Marketing eCommerce 121

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

JUNE 22, 2023

Overstock.com won its $21.5 million bid for Bed Bath & Beyond ’s name, intellectual property and digital assets, according to court documents. The deal didn’t include the bankrupt retailer’s physical footprint, and all stores will still wind down and close. Software company Ten Twenty Four also placed a bid for the Beyond.com domain and will purchase it if Overstock’s deal falls through.

Document 276

Document Operations eCommerce Retail 276

Ecommerce Platforms

JUNE 22, 2023

Shopify vs Shoplazza: Which option is really best for today’s budding entrepreneurs? First, it’s worth noting there are a lot of similarities between the two platforms. Both Shoplazza and Shopify are comprehensive ecommerce solutions, designed to help would-be business owners get started in the digital world. They’re both SaaS options, which means there’s no technology to download and install.

Shopify 104

Shopify Payment Services Social Media Shipping Costs 104

RetailDive

JUNE 22, 2023

The closing of a Seattle location marks its ninth so far this year as the company reevaluates its frictionless c-store brand.

138

138

Ecommerce Platforms

JUNE 22, 2023

Today, we’re looking at the best Shopify dropshipping store examples, for a behind the scenes insight into what you can accomplish with your own Shopify site and a dropshipping solution. After all, one Shopify is one of the most flexible and versatile builders on the market for companies investing in dropshipping. With a huge range of plugins to choose from, you’ll have no problem automating your website’s logistics and fulfilment processes.

Shopify 104

Shopify Payments Payment Services Shipping Costs 104

Advertisement

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JUNE 22, 2023

The bid gives Overstock ownership of Bed Bath & Beyond’s internet properties, social media, mobile platforms, business data, publicity rights and trademarks.

Social Media 116

Social Media Mobile 116

Salsify

JUNE 22, 2023

Learn more about how to capture and leverage first-party data to drive digital shelf performance and deliver engaging shopping experiences for customers.

Customer 113

Customer eCommerce 113

RetailDive

JUNE 22, 2023

The company’s CFO and head of investor relations outlined how supply chain automation, in-store technology and remodels are impacting labor, sales and consumer behavior.

Supplies 106

Supplies Technology Consumer 106

RetailWire

JUNE 22, 2023

The U.S. Agriculture Department has given the go-ahead to two companies – Good Meat and Upside Foods – to sell “cell-cultivated” chicken parts, which are grown inside labs, for human consumption. “I’m thrilled to share that cultivated meat will now be available for consumers in the U.S.,” said Uma Valeti, Upside Foods’s CEO.

Consumer 102

Consumer 102

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailMinded

JUNE 22, 2023

Do you want to know the secret sauce for boosting your brand’s success? You guessed it — a strong social media presence! With everyone glued to their screens these days, it’s more important than ever for small retailers like you to make an impact in the online world. So get ready to explore our incredible guide filled with tips and tricks tailor-made for your retail success.

Social Media 98

Social Media Retail Games Arts 98

RetailDive

JUNE 22, 2023

The discount retailer said Tuesday it is building two locations in the state. Two more stores also appear on a Montana Department of Environmental Quality list of construction projects.

Retail 98

Retail 98

365 Retail

JUNE 22, 2023

Consumer demands for curated ads from trusted brands is prompting retailers to tap retail media opportunities and open up new revenue streams from monetising their first party audiences, according to the latest research from ADvendio , the leading omnichannel advertising solution provider. Original research of over 1,000 UK shoppers by ADvendio showed the impact of customer engagement via traditional advertising was diminishing, with UK shoppers saying they ignore over half (56%) of digital adve

Consumer 96

Consumer Retail PPC Social Media 96

Digital Doughnut

JUNE 22, 2023

Almost all businesses have realised they need a designated leader to drive their digital maturity. But what skills should that leader possess, and what background should they come from?

Operations 94

Operations 94

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

ROI Revolution

JUNE 22, 2023

In Google Analytics 4 (GA4), scope is a characteristic that describes the extent to which a GA metric or dimension can be applied. With scope in GA4, Google can apply attribution credit at different levels of granularity. It starts with the smallest scope of the conversion event itself, then looks at the session that led to that conversion, then zooms out to look at the user’s whole journey and how they originally reached your website.

Events 78

Events Recommendation Webinar Channel 78

RetailDive

JUNE 22, 2023

The cuts are across “several functions” and were made to support the company’s path to profitability.

113

113

365 Retail

JUNE 22, 2023

Icon Outlet at The O2, a venture of AEG and Crosstree Real Estate Partners, has revealed that global fashion brand French Connection is preparing to open its first London outlet store at the destination. This debut signifies the brand’s first outlet store launch in half a dozen years, indicating a pivotal moment for the brand and showcasing the outlet’s appeal to premier international retailers.

Fashion 70

Fashion Clothing Accessories Retail 70

RetailDive

JUNE 22, 2023

​Nike seeks to integrate its products into the virtual world in its latest addition to the ongoing partnership with the popular video game.

Games 103

Games 103

Advertisement

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

CPC Strategy

JUNE 22, 2023

If you’re selling on Amazon, you may experience counterfeit issues or situations where your product content is changed by a third party seller. Luckily, Amazon Brand Registry provides a necessary set of tools to help sellers avoid these issues.

Other 75

Other 75

RetailDive

JUNE 22, 2023

The 38-year-old company said it is working to sell itself and may have to file for Chapter 11 protection if it can't find a buyer.

Retail 105

Retail 105

Dynamic Action

JUNE 22, 2023

Today’s data-driven world means that leading retail businesses want to implement future-proof strategies and implement merchandising experiences that promote a customer-centric approach. McKinsey & Co. highlighted the fact that COVID-19 drove digital retail. These retail businesses are collecting and analyzing vast amounts of data to gain valuable insights, and to unlock or spot opportunities in every element of the sales cycle.

Information 62

Information Arts Recommendation Reference 62

RetailDive

JUNE 22, 2023

In partnership with Archive, the DTC apparel brand launched Second Wave to allow customers to buy and sell secondhand goods from the company.

Apparel 97

Apparel Customer 97

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data