Retail TouchPoints
JANUARY 30, 2024
Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As retailers ride the AI wave, it’s important to simultaneously address both the opportunities and responsibilities it brings. Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations.
lateshipment
JANUARY 30, 2024
The post-purchase is an exciting phase for your customers, as it is the last station before they get to their destination called happiness from collecting their orders. However, with most e-commerce merchants not having much awareness about the post-purchase phase and unwillingly neglecting its events, the ‘exciting phase’ is also one of the ‘most anxious’ phases for customers.
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Forrester eCommerce
JANUARY 30, 2024
Understand the value that you can expect from an ESG data and analytics provider, learn how providers differ, and investigate options.
Retail TouchPoints
JANUARY 30, 2024
Walmart will raise its U.S. store managers’ base pay from an average of $117,000 per year to $128,000 and has redesigned its bonus program to include a store’s profits, not just its sales. Bonuses could now amount to 200% of a manager’s base salary. Additionally, Walmart will offer stock grants of up to $20,000 annually for managers of Walmart Supercenters, with grants of $10,000 or $15,000 to those managing smaller-format Walmart stores.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
JANUARY 30, 2024
“To personalize or not to personalize?” That is the question today. The answer tomorrow is that you won’t need to consciously think about personalizing individual consumer interactions because companies will graduate to delivering invisible experiences (formerly called anticipatory experiences* in our research).
Retail TouchPoints
JANUARY 30, 2024
Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg Refreshed , a refurbishment program for pre-owned products. Among the product categories now available in refurbished condition on Newegg are Apple products (iPhone, iPad and MacBook) and Advanced Battlestations (ABS) gaming desktop PC systems, as well as other brands of computer monitors , laptops , tablets , mobile phones and robotic vacuums.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
JANUARY 30, 2024
TikTok is testing a new feature that could make all video posts on the social media platform shoppable. The feature, which was first reported by Bloomberg and confirmed by a TikTok spokesperson, uses technology that automatically identifies objects in video content and then links to similar products available in TikTok Shop. Previously, only creators with sizable followings or brands that had set up a TikTok Shop could create shoppable posts.
My Wife Quit Her Job
JANUARY 30, 2024
Today, I’m thrilled to have Noah Kagan back on the show. Noah is the chief sumo and founder of Appsumo.com, which is a nine-figure company. He’s also known for his YouTube channel called Noah Kagan, which has close to 1 million subscribers. In this episode, we discuss the exact steps to build a seven-figure business in a single weekend.
Retail TouchPoints
JANUARY 30, 2024
For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s new Gift Mode is an interactive hub, powered by AI and human curation, that’s designed to provide a one-stop experience for any gift-giving occasion. “Gift Mode helps solve two of the most vexing problems for givers,” wrote Etsy CEO Josh Silverman in a blog post.
Forrester eCommerce
JANUARY 30, 2024
Apply scientific experimentation to achieve the best B2B content personalization results.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Salsify
JANUARY 30, 2024
The “2024 Consumer Research” report from Salsify revealed that 49% of online shoppers start their journey via a search engine. Once shoppers click search, they’re inundated with hundreds if not thousands of potential products — like a kid in a candy shop, to put it lightly.
TalkingRetail
JANUARY 30, 2024
I am dismayed at the government’s decision to ban disposable vapes, which have been instrumental in bringing the UK’s smoking rates down and have played a key role in helping millions of adults quit and stay off cigarettes. The industry is aware of the critical… This story continues at Is the disposable vape ban more about votes than youth protection?
RetailDive
JANUARY 30, 2024
The online clothing-box retailer may have an opportunity to undo its mistakes and take advantage of weakness at rivals, analysts say.
Practical eCommerce
JANUARY 30, 2024
This week: website builders, international payments, cybersecurity, brand protection, point-of-sale tools, AI-assisted shopping, sustainable logistics, and more. The post Ecommerce Product Releases: January 30, 2024 appeared first on Practical Ecommerce.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RIS News
JANUARY 30, 2024
Customer satisfaction in retail is making a comeback. See which seven retailers are consistently meeting customer expectations in this annual customer satisfaction ranking based on more than 40,000 customer responses.
RetailDive
JANUARY 30, 2024
2024 will be a mixed year for the athletics sector, according to the World Federation of the Sporting Goods Industry and McKinsey & Company.
SheerID
JANUARY 30, 2024
SheerID, the global leader in identity verification, added big brands like Frasers Group and Lufthansa, joined the MACH Alliance, and won awards for innovation.
RetailDive
JANUARY 30, 2024
More brands and retailers have flocked to the online game platform to create digital renditions of their stores and products.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
TalkingRetail
JANUARY 30, 2024
ACS (the Association of Convenience Stores) is celebrating the crucial role that rural shops play in thousands of communities across the UK as part of the launch of the 2024 Rural Shop Report.
RetailDive
JANUARY 30, 2024
The Industrial Innovation Fund is expanding its scope to include transportation-related investments, according to its director.
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers.
RetailDive
JANUARY 30, 2024
However, the industry has experienced a $5.7 billion increase in sales since 2019.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
JANUARY 30, 2024
The Chartered Trading Standards Institute (CTSI) said it welcomes the announcements from the Department for Health and Social Care (DHSC) to ban disposable vapes and to strengthen the tools and resources for Trading Standards to make this achievable.
RetailDive
JANUARY 30, 2024
The annual stock grants vary by store format. At Supercenters, it amounts to $20,000.
TalkingRetail
JANUARY 30, 2024
Shop Price annual inflation eased to 2.9% in January, down from 4.3% in December, the British Retail Consortium (BRC) reports, making shop price annual growth is its lowest since May 2022. Non-Food inflation fell to 1.3% in January, down from 3.1% in December.
RetailDive
JANUARY 30, 2024
The brand is offering exclusive apparel, footwear, accessories and other perks to its members.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RIS News
JANUARY 30, 2024
By the end of fiscal year 2023, Dollar General expects to have the AI technology implemented in approximately 3,000 stores. Get the details.
RetailWire
JANUARY 30, 2024
KFC is enhancing its selection with the addition of the new Smash'd Potato Bowls.
RIS News
JANUARY 30, 2024
Walmart will soon offer virtual try-on technologies for eyewear shoppers. Learn more.
TalkingRetail
JANUARY 30, 2024
Co-op has this week added its stores to the National Business Crime Centre (NBCC) scheme which aims to provide provision in the retail sector for anyone feeling unsafe or vulnerable when out and about on the UK’s streets.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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