Tue.Aug 22, 2023

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Seize The Opportunity: The Security & Risk Enterprise Leadership Award 2023

Forrester eCommerce

Last month, Forrester announced its inaugural Security & Risk Enterprise Leadership Award. As former CISOs, my Forrester colleague Brian Wrozek and I are sharing our thoughts about why you should apply. There are tangible benefits to you, your team, your organization, and the greater security community.

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Sephora Debuts Contactless Payment via Associates’ iPhones

Retail TouchPoints

Sephora will be the first U.S. retailer to offer Tap to Pay on iPhone, which allows associates to accept contactless payments using their iPhones without requiring a dedicated payments card reader or additional hardware. The service, which Sephora is now rolling out across all of its freestanding stores, will allow customers to pay for their purchases anywhere there’s WiFi or cellular service available.

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The Industrial Metaverse Is A Good Idea That Needs A Better Name

Forrester eCommerce

The industrial metaverse doesn’t exist yet, but many of its building blocks do — and already connect physical and digital experiences to deliver value in asset-intensive industries like manufacturing.

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Amazon Brings Back Shipping Service for Sellers

Retail TouchPoints

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S. for packages weighing up to 50 pounds. It will tap into the U.S.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Rubrik Acquires Laminar: Data Resilience And Security Join Forces

Forrester eCommerce

As security threats increase, data protection and security practices continue to merge. Data resilience firm Rubrik recently announced its acquisition of Laminar, a data security posture management (DSPM) vendor. Together, they aim to enable consistent and unified data security posture visibility that spans on-premises and cloud-based environments.

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3 Keys to Breaking into More Marketplaces 

Retail TouchPoints

Marketplaces have become go-to destinations for consumers to browse a vast breadth of products and brands. For many, it’s the first place they go to search for items related to a specific keyword, phrase or trend. In fact, Amazon has officially surpassed Google as the top place where U.S. consumers begin their product searches, according to Jungle Scout.

More Trending

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HSN and Fanatics Form Licensed Merch Partnership

Retail TouchPoints

HSN and Fanatics have announced a new partnership designed to give fans access to an extensive collection of high-quality products from several major sports leagues. Fanatics will be HSN’s official partner for sports merchandise, giving customers access to an expanded assortment by sport, style, size of league and team. HSN is leveraging its multiplatform business model to engage customers and drive sales: Products are featured in dedicated HSN Fan Shops and exclusive offerings will be available

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Forrester’s 2023 Enterprise Architecture Awards Winner And Finalist For EMEA

Forrester eCommerce

Learn how our EMEA Enterprise Architecture Award winner and finalist use outcome-driven enterprise architecture for business success.

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Macy’s Plans to Add 4 Small-Format Stores by November

Retail TouchPoints

Macy’s will open four of its off-mall, smaller-format stores throughout the late summer and fall. These 30,000- to 50,000-square-foot locations will offer a curated assortment of Macy’s fashion, beauty, luxury fragrances and more, as well as a “Trend Pavilion” housing a continuous flow of trending and seasonal merchandise. The stores will be located in Highland, Ind.

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Forrester’s 2023 Technology Strategy Impact Award Winner And Finalists For EMEA

Forrester eCommerce

Learn how the technology strategy award winner and finalists drive customer-obsessed transformation with their technology strategies.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How UpSellit’s Coupon Experience Platform Recovers Online Revenue

UpSellIt

Let’s take a look at two common ecommerce scenarios: A 3rd party, such as Honey, auto-applies an unnecessary discount to a customer’s order, lowering your bottom line. A coupon code that you actually intended to offer becomes invalid, and when a shopper unsuccessfully attempts to use it at checkout, they become frustrated and abandon. These two scenarios happen all the time.

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How to Choose a UX Optimization Strategy That Drives More Revenue

ROI Revolution

How much of your ad budget are you throwing away because you don’t have the right user experience (UX) optimization strategy in place to drive conversions? Many brands toss money down the drain because their websites provide disappointing user experiences, causing customers to bounce. We get it – we’ve seen it happen with brands across the ecommerce spectrum.

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Five things brands can do to win with a margin-minded Amazon

Profitero

Any period of growth is followed by a hardening phase. Breaks punctuate rapid expansion, allowing businesses to catch up, solidify gains, and clean up accumulated waste before resuming strategic overreaching. Given the tighter post-pandemic economy, it’s not surprising that Amazon is taking some time to focus on profitability, operations efficiency, and retail margin recovery.

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How To Complete an Ecommerce Competitive Analysis | Salsify

Salsify

Competition is healthy, but you have to know what your competitors are doing in order to compete. In ecommerce, the stakes are constantly changing. New brands and retailers crop up every day, and according to Shopify , one in every five retail sales will be made online by the end of 2023.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Dick’s cuts jobs as theft takes a bite out of profit

RetailDive

The athletics retailer rolled out a business optimization plan to streamline its cost structure, while executives called theft an “increasingly serious issue.

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Will Macy’s, Nordstrom Merchandise Overhauls Lure Shoppers?

RetailWire

Macy’s and Nordstrom are set to release their quarterly results this week, providing insights into whether their new strategies involving revamped inventory and lower prices are attracting shoppers. Macy’s has been focusing on its private brands, with the recent launch of the On 34th label, while Nordstrom aims to revive its struggling off-price Rack business.

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Dollar General opens first dual distribution center

RetailDive

The 1-million-square-foot facility in Blair, Nebraska, was designed around the company’s traditional and DG Fresh supply chain models and will ultimately serve more than 1,000 stores.

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Walmart’s Delivery Program Is Having an Identity Crisis. Some Drivers Aren’t Who They Say They Are.

RetailWire

Walmart’s delivery platform, Spark, has faced challenges as drivers on the platform report an increasing number of individuals posing under multiple names to grab more orders. While Walmart has tripled its delivery-driver workforce on Spark over the past year, this issue of identity misuse is impacting both drivers and customers’ safety.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Macy’s swings to a loss in Q2 as consumer situation deteriorates

RetailDive

Credit card delinquencies took an $84 million bite out of revenue, but sales fell in stores and online as well.

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Market Obsessed? Three Ways Retail Competitive Analysis Gives Beauty Brands an Edge

Dynamic Action

Summary The beauty market is growing and is expected to continue across all categories. To keep up in this increasingly competitive market, beauty brands need to evaluate the market and understand what their competitors are doing and when. Being “market obsessed” regarding beauty industry trends is the best way for brands to stay competitive. AI-driven merchandising experience platforms allow brands to gain access to comprehensive market data and insights through retail competitive analysis.

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QVC expands private label to include adaptive clothing

RetailDive

The Denim & Co. Adaptive brand is an addition to QVC’s accessible and adaptive category that launched in March.

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Benefits to Online Retailers

Mi9

Who is this document for? This document is written for professionals in e-commerce organizations in a variety of verticals. What will I learn about? The Mi9 e-Commerce platform is a feature-rich e-commerce solution for high growth and established retailers. With over one thousand features available out-of-the-box, this flexible omni-channel platform can adapt and change with your unique business needs.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lowe’s to give $100M in bonuses to frontline workers

RetailDive

The home improvement retailer is maintaining its full-year guidance after it beat earnings expectations.

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Ecommerce Website: The Ultimate Solution for the Success of Your Online Business

Ecommerce Guru

In the present computerized age, the scene of business has gone through a stupendous shift. The ascent of the web […] The post Ecommerce Website: The Ultimate Solution for the Success of Your Online Business appeared first on Ecommerce Guru.

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Lee, Wrangler parent taps new CFO

RetailDive

Kontoor Brands has named Joe Alkire to the finance post as CFO Rustin Welton retires. The company also recently reduced its global workforce.

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Gamification: The Secret Sauce for Boosting User Engagement

Digital Doughnut

Gamification in UX refers to the practice of integrating gaming elements into a non-gaming environment to enhance user engagement. Designers use this method to make the user experience more interactive and enjoyable, motivating users to actively participate with the product or platform.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Retail leaders struggle to find budget for emerging tech goals, study finds

RetailDive

Industry leaders want broader adoption of emerging technologies, but concerns over cost and finding business value stand in their way.

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What is Inventory Turnover in Retail? (Formulas, Benchmarks, Examples)

Retalon

As a retailer, effectively managing your inventory is critical to the success of your business. One of the key inventory metrics retailers track is inventory turnover. Inventory turnover measures how many times a company sells and replaces its inventory during a period. It indicates how efficiently inventory is managed and whether excess inventory is tying up too much capital.

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Boxed acquired by MSG Distributors

RetailDive

The regional distributor of consumables and household products said it will work to continue serving Boxed’s customers, vendors and brands.

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5 Killer Ecommerce Pricing Strategies for Max Profits (2023)

Retalon

In today’s highly competitive online marketplace, getting your pricing strategy right is absolutely crucial for ecommerce success. This comprehensive guide will take you through everything you need to know to strategically price your products for optimal profitability and growth. By the end of this article, you’ll have a firm grasp on: The core fundamentals of ecommerce pricing and why it matters so much How the economic principle of demand elasticity should inform your pricing decis

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.