Wed.Jun 14, 2023

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Key finding from Forrester’s latest BI research including The Forrester Wave™: Augmented Business Intelligence Platforms, Q2 2023

Forrester eCommerce

Enterprise business intelligence (BI) continues to be the last mile to insights-driven business (IDB) capabilities. No matter what technology foundation you’re using – a data lake, a data warehouse, data fabric, data mesh, etc. – BI applications are where business users consume data and turn it into actionable insights and decisions.

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As Retail Delivery Grows, Tax Authorities Look for Their Share of Revenue

Retail TouchPoints

Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. From the convenience of same- or one-day shipping provided by large online marketplaces to the luxury of having groceries or dinner delivered to your front door, th

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Introducing The Financial Services CRM Landscape, Q2 2023

Forrester eCommerce

Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.

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Bringing Experiential Retail into the Open Air with Events and Technology

Retail TouchPoints

As the pandemic fades and the thermometer climbs, more and more people want to get out and find an escape from the pressures of inflation — and outdoor spaces are positioned to provide great, flexible experiences that can fill the bill. “ Suburban, open-air retail is being transformed as the way we work has been reshaped ,” said Ward Kampf, President of Northwood Retail in an interview with Retail TouchPoints.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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What’s New In Software Pricing and Contract Negotiation Success

Forrester eCommerce

In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean, and how contract negotiations should be approached amidst this uncertainty.

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CNBC: Overstock Places $21.5 Million Bid for Bed Bath & Beyond’s IP

Retail TouchPoints

Overstock.com has reportedly placed a $21.5 million stalking horse bid for some of Bed Bath & Beyond ’s assets, including its intellectual property, according to court documents seen by CNBC. Overstock is seeking to purchase the bankrupt retailer’s internet and mobile properties as well as all business data, but the offer doesn’t include Bed Bath & Beyond’s or BuyBuy Baby ’s physical locations.

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Performance Max: 5 Tips to Maximize Results on a Small Budget

Store Growers

Last Updated on June 14, 2023 If you’re working with Google Merchant Center and Google Shopping , you’re probably already aware of the existence of Performance Max, but if you’re wondering what all the hype is about surrounding it, read on. Launched in late 2021, Performance Max is one of Google’s latest innovative assets. In a nutshell, it’s a goal-oriented campaign that helps merchants who advertise across Google’s platforms gain access to Google Ads by using one campaign only.

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Deliveries keep getting faster. Will it last?

RetailDive

Shippers adjusted to pandemic-related disruptions to reach customers faster. But shifting shopper preferences and cost-cutting efforts may slow things down.

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How a Product Feed Optimization Strategy Can Grow Your Revenue Without Increasing Ad Spend

ROI Revolution

“Do more with less” seems to be the motto for businesses in 2023. With economic unrest, a looming recession , long-term impacts from the COVID-19 pandemic , and more, every business wants to make more money without spending more. That’s where an effective product feed optimization strategy comes into play. In this article, we’ll explore: Product feeds, Performance Max, & your creative strategy Optimizing your product feed in times of economic uncertainty Actionable tips for your

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New York AG says Target pulling Pride items was ‘wrong’

RetailDive

In a letter to CEO Brian Cornell, New York Attorney General Letitia James and 14 lawmakers urged “courage” in the face of rising attacks against LGBTQ+ rights.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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8 Things Beauty Brands Should Consider When Selecting a Warehouse and Shipping Provider

ESW

Finding the right warehouse and shipping provider can be a challenge for any brand with a DTC ecommerce channel. But for beauty brands, the task is even more daunting. Beauty products are unique in a number of ways – from perishability to unique packaging, beauty products are in a category all their own. Here are eight factors and criteria every beauty brand should consider when selecting a warehouse and shipping provider.

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Gorgie raises $6.5M in pre-seed funding

RetailDive

The functional beverage brand, created by Lively founder Michelle Cordeiro Grant, turned to individual investors for the funds instead of established firms.

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How Shoppable Landing Pages Unlock Commerce Experimentation

GetElastic

Creating a shoppable landing page should be easy. But, for many commerce brands, standing up a shoppable landing page requires heavy IT involvement. These types of delays don’t work for marketing teams or agencies that want to run a timely campaign or collaboration. Elastic Path is changing that by introducing easy-to-create, no-code shoppable landing page capabilities — making it possible to experiment with your existing commerce platform without the wait.

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Nike broadens focus to holistic fitness with ‘Well Collective’

RetailDive

The athletics giant will expand content and programming to cover nutrition, mindfulness and more as it embraces a broader definition of sport.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Connected Packaging 101: Improving Brand Experiences

Digital Doughnut

Connected packaging is an innovative technology that is rapidly gaining popularity among brands and retailers. This cutting-edge technology allows products to interact with consumers in real-time, providing personalised experiences that can enhance brand loyalty and drive sales.

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Activewear brand Ten Thousand raises $21.5M

RetailDive

The DTC men’s brand also announced it formed a three-year partnership with Life Time Athletic Country Clubs.

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Bud Light Boycott Sees Modelo Especial as the top-selling beer in the U.S.

RetailWire

Modelo Especial in May represented 8.4 percent of U.S. retail beer sales, moving it ahead of Bud Light, which held a 7.3 percent share.

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Stitch Fix taps Macy’s digital chief as CEO

RetailDive

Matt Baer oversaw initiatives like Macy’s new third-party marketplace. He got his start in retail at the family business, Baers Furniture.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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How Retailers Can Drive Profitable Growth Through Dynamic Pricing

Prisync

In today's competitive retail landscape, it's crucial to utilize dynamic pricing strategies to stand out from the crowd

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Puma’s global brand chief to exit amid marketing reorganization

RetailDive

As part of the restructuring, the athletic brand is moving its marketing organization from Boston to Germany.

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Branding Versus Performance: Balancing Marketing Spend in a Turbulent Economy

Digital Doughnut

Explore the balance between brand and performance marketing in this insightful article. Learn how to navigate economic uncertainty and optimize your strategy.

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Puma deepens metaverse efforts to support new footwear drops

RetailDive

Black Station 2, which builds off of an earlier launch, allows shoppers to buy NFTs of new releases and redeem them for physical products.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Rewards Case Study: Amazon Prime

Smile.io

Not too long ago when you’d mention the word ecommerce, Amazon was the only thing that came to mind for many shoppers. Today ecommerce platforms like Shopify, BigCommerce, and Wix have made it easier than ever for entrepreneurs to start their own ecommerce business, but Amazon is still top-of-mind for many in the world of online shopping. Along with that comes its loyalty program, Amazon Prime.

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Overhauling Your Data Strategy

RIS News

Retailers understand that data isn’t static, and an effective data strategy is one that includes iteration, flexibility, and overhauling, when necessary. Learn how to rethink and reevaluate your approach.

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Master Inventory Data Reconciliation between ERPs and WMS for Warehouse Excellence!

Pivotree Blog

The challenge is that traditional Enterprise Resource Planning (ERP) systems (which most organizations use) is that they are not designed to cater to warehouse operations and requirements. The good news is that you don’t need to rip and replace your ERP system to streamline warehouse operations. How do you achieve this? By reconciling inventory data between ERP and Warehouse Management Systems (WMS).

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The rise of retail pop-up stores

365 Retail

As we approach summer sales, and brands and consumers alike face challenging economic headwinds, many online retailers are ‘getting physical’ when it comes to selling their products. Known as ‘bricks and clicks’, this trend sees brands marrying the mass power of e-commerce with the physical allure of the in-store experience. Whilst generating clicks to drive online sales is more achievable for many small business owners, the physical, in-store ‘bricks’ component remains largely inaccessible, par

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Father’s Day 2023: Boost Sales in 3 Simple Steps

Pivotree Blog

Father’s Day 2023 is around the corner, and we’re sure your customers will be geared up to make it a special one for their Super Dads this year. We can all agree that Dads worldwide have a wide range of hobbies and interests, so a day like this will present a special opportunity for businesses catering to diverse markets. Why businesses should pay attention to Father’s Day According to NRF , consumers are expected to spend a whopping USD 22.9 billion on Father’s Day in 2023.

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Rethinking value: Shoppers are balancing values with value

365 Retail

The impact of rising inflation and the increasing cost-of-living continues to filter down to retailers as new statistics show Britons reduced their ‘discretionary purchases’ in May. And there doesn’t appear to be an end in sight. The cost-of-living crisis – expected to last for at least two more years – combined with other overlapping crises and cultural shifts, means the world is in what experts have called a ‘permacrisis’.

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Fanatics holds second investor day ahead of IPO

RetailWire

Fanatics hosted more than 100 institutional investors at the NBA Players Association headquarters to have CEO Michael answer questions about the company that holds exclusive licensing deals with NFL, NHL, NBA, MLB, and colleges and universities. Another 300 people attended the meeting remotely. Fanatics is moving towards an initial public offering.

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What To Sell on eBay in 2023

Frooition

Whatever you want to sell on eBay, customers are there. And with eBay’s average visit duration being 50% longer than on Amazon, eBay is the perfect place to cross sell to browsers and increase your average sale value. Competition is fierce, trends change fast, and popular items can quickly fall out of fashion. Having the right stock to sell on eBay is vital to your success as a seller, so we want to give you some tips and processes that we find useful to help you decide on the right things for y

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.