Forrester eCommerce
JANUARY 16, 2024
Learn how to improve business performance by aligning the three core principles of the high-performance IT model with one of the four IT styles.
Retail TouchPoints
JANUARY 16, 2024
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In some cases, personalization that’s too precise can underwhelm customers at best, and drive them away at worst. The concept of personalization itself needs to be tailored to age cohorts that demand it, those that don’t mind it, and those for whom it creates a negative experience.
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Forrester eCommerce
JANUARY 16, 2024
Hanging prominently in the Museum of Modern Art (MoMA) in New York City is a giant infographic that explores the physical, technical, and social components of modern artificial intelligence.
Retail TouchPoints
JANUARY 16, 2024
Build-A-Bear Workshop has deployed a new cloud-native, mobile-first POS and customer engagement solution in 450 stores across the U.S., Canada and the UK, with plans to roll out the technology in additional geographies over the next year. The Jumpmind technology is helping make the unique shopper journey more seamless and enriching for both shoppers and associates.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
JANUARY 16, 2024
Continuous Automation Testing: Now More Essential Than Ever The testing services market is significant and over four times larger than the market for testing products. Our estimation puts it at over $23 billion, showing growth from $21 billion in 2019, with a conservative annual growth rate of 2.5%.
Retail TouchPoints
JANUARY 16, 2024
If you want to understand Gen Z (and that’s pretty important for any business that wants to grow), you have to understand the dichotomies that define this generation. To take just one pair of juxtaposing facts, Gen Z is indeed digital-first — but they do value the in-store experience, especially if the retailer can deliver “in-person experiences that can be differentiated by allowing for personalization and self-expression,” according to Lindy Li, Head of Customer Activation and Marketing at H&#
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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My Wife Quit Her Job
JANUARY 16, 2024
Today, I’m thrilled to have my good friend and mastermind buddy Bobby Hoyt on the show. Bobby is the founder of Millennial Money Man, where he teaches millennials how to make and save more money. His blog has been featured in Lifehacker, Forbes, Market Watch, CNBC, US News, Business Insider and countless other publications. A couple listeners have recently emailed me asking me whether blogging is still a viable business model.
Forrester eCommerce
JANUARY 16, 2024
Tech spend will grow in 2024 by 5.3%, driven especially by the Asia Pacific market, software, generative AI, and green and digital innovation.
Fabric
JANUARY 16, 2024
The post fabric Launches Industry-First Commerce Platform With Native OMS, Supercharging Retailer Conversions And Outcomes appeared first on Headless E-Commerce Platform | fabric.
Retail TouchPoints
JANUARY 16, 2024
Samsonite has implemented a new mobile-driven experience across its European stores, powered by Oracle Retail Xstore Point of Service and implemented by Oracle Retail Consulting. The technology adds to Samsonite’s growing tech stack, which includes Oracle Retail Xstore Office and Oracle Retail Order Broker Cloud Service. These solutions are built on Oracle Cloud Infrastructure (OCI) to help streamline and centralize Samsonite’s back office operations while also empowering store employees.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Fabric
JANUARY 16, 2024
NEW YORK – NRF 2024 – Jan. 16, 2024 – fabric , the creators of the next-generation commerce platform, today announced the availability of fabric Order Management System (OMS). Native to the fabric commerce platform, fabric OMS unlocks commerce services like dropship, to streamline real-time inventory and order management. This combination reimagines the commerce platform, enabling retailers to reduce stockouts and increase turnover and customer satisfaction by empowering customers, service agent
Salsify
JANUARY 16, 2024
With new data from Salsify’s “2024 Consumer Research” report, explore 10 ways consumer buying behavior has changed and how your brand can adjust.
Wiser
JANUARY 16, 2024
A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. This data can be instrumental in making informed decisions to drive your sales and enhance your brand reputation. However, harnessing and interpreting this data can be a challenge without the right tools and expertise. This is where Wiser’s Retail Intelligence can play a pivotal role.
RetailWire
JANUARY 16, 2024
The remarkable development of AI is not without some serious repercussions. A recent analysis by the reputable International Monetary Fund (IMF) indicates that nearly 40% of all jobs could be impacted by AI.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
TalkingRetail
JANUARY 16, 2024
Paul Patterson, director of Europe's Fujitsu Services Limited, has today (16 January) apologised for the company’s part in the scandal highlighted in the TV drama Mr Bates vs The Post Office.
RetailWire
JANUARY 16, 2024
Costco Wholesale is currently exploring new ways to ensure the exclusivity of its membership. The experiment involves scanning membership cards at the entrance of warehouses.
TalkingRetail
JANUARY 16, 2024
Differentiator Brands, a subsidiary of Glasgow-based JW Filshill, is ramping up its presence in the competitive tonic wine market with the appointment of Kerr Mclaren as UK business development manager for Eldorado Tonic Wine.
RetailWire
JANUARY 16, 2024
The CEO of Adidas, Bjørn Gulden, gave his personal cell number to all 60,000 Adidas employees, an unconventional yet strategic move to increase transparency within the company.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RETAIL MANAGEMENT SOFTWARE
JANUARY 16, 2024
As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. The intersection of these changes with economic uncertainties, such as inflation and an unpredictable job market, creates a swiftly evolving and complex landscape. Navigating this shifting terrain requires a tailored approach rather than a universal solution for future-proofing retail businesses.
Practical eCommerce
JANUARY 16, 2024
This week's rundown includes new tools and features for marketplaces, video commerce, returns shipping, content generation, cryptocurrencies, cross-border logistics, and more. The post Ecommerce Product Releases: January 16, 2024 appeared first on Practical Ecommerce.
ESW
JANUARY 16, 2024
After the rush of holiday revenue in November and December comes the rush of returns in January. The flood of post-holiday returns is a perennial headache for brands and retailers. The average return rate during non-peak seasons is a little over 16%. Post-holiday, that percentage jumps to 18%. But returns also present opportunities for online retailers and brands.
RetailDive
JANUARY 16, 2024
With some brands filing for bankruptcy or shutting down entirely, 2023 paved the way for innovation from newer companies.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Practical eCommerce
JANUARY 16, 2024
Heading into 2024, a majority of U.S. consumers had a mixed outlook on the U.S. economy. The post Charts: U.S. Consumer Outlook Q1 2024 appeared first on Practical Ecommerce.
RIS News
JANUARY 16, 2024
Below you’ll find retail’s most comprehensive recap of this influential event, presented across 10 key takeaways that showcase everything from eye-catching booths to keynote presentations to the latest tech innovations and research.
RetailDive
JANUARY 16, 2024
The fitness and wellness companies are part of a network of more than 100,000 non-restaurant stores across its Marketplace and Drive platforms.
RetailWire
JANUARY 16, 2024
Apple is removing the blood oxygen measurement function, which was integrated into two of its watch models, to avoid a ban on sales of the devices in the U.S. due to a patent violation issue.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
JANUARY 16, 2024
Marta Benson will exit in April, and two longtime Williams-Sonoma executives are slated to take over her responsibilities.
Dynamic Action
JANUARY 16, 2024
Summary With increased digitalization, hyper-personalization, and the disruption of the historical trend curve, trend tracking has become more and more difficult. Staying competitive in the retail landscape requires embracing a retail analytics solution for accurate, real-time insights into what’s trending. Explore the strategic advantages, from identifying emerging trends to making informed decisions, using comprehensive metrics.
RetailDive
JANUARY 16, 2024
Jonathan Cheung is taking on the role, while JJ Collier joins the retailer in the newly created position of vice president of design for outerwear.
RetailWire
JANUARY 16, 2024
Champagne sales significantly dropped in 2023 after a few record-breaking years of sales brought on by the end of the lockdowns from the COVID-19 pandemic.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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