Salsify

APRIL 6, 2023

A good product description will draw shoppers in, but an excellent product description will convert them to purchase.

eCommerce 148

eCommerce 148

Forrester eCommerce

APRIL 6, 2023

We draw the ten important learnings from Walmart’s 2023 fiscal year results.

Retail 366

Retail Customer 366

Retail TouchPoints

APRIL 6, 2023

ICSC has launched ICSC Marketplaces IQ, a centralized platform designed to help retailers search commercial and retail properties for lease or sale, perform market research and conduct analyses. The platform was created in partnership with Realtors Property Resource and is available to ICSC members at no additional cost. Marketplaces IQ is designed to aggregate information from 15 distinct data sources, including Brevitas, Biproxi, Crexi, Land Broker MLS, OfficeSpace.com and TotalCommercial.com,

Information 252

Information Marketing Retail 252

Forrester eCommerce

APRIL 6, 2023

The rise of automation adoption has led to technology leaders rediscovering process analysis and improvement to scale automation beyond tasks towards end-to-end process automation. So, the time is right for us to dive into the Process Intelligence software market and provide a landscape of relevant vendors as well as technology and adoption trends.

Technology 195

Technology Improvements Marketing Customer 195

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

APRIL 6, 2023

A former Bed Bath & Beyond manager is reportedly suing the company over allegations that the retailer didn’t treat workers fairly during the layoff process that accompanied the closure of all Harmon locations , according to Top Class Actions. Plaintiff Michael Palmeri filed the lawsuit against both Harmon and Bed Bath & Beyond in New Jersey Federal court, where he alleges violations of both the federal Worker Adjustment and Retraining Notification (WARN) Act and the New Jersey WARN Act.

Management 230

Management Other Marketing Retail 230

Forrester eCommerce

APRIL 6, 2023

The environment of B2B organizations and B2B marketing is changing rapidly, and it’s essential that companies keep up to stay ahead of the game. One area that needs attention is revenue management, which traditionally focused solely on lead-centric acquisition processes.

B2B 195

B2B Games Management Marketing 195

Forrester eCommerce

APRIL 6, 2023

At the DSAG (German-speaking SAP User Group) Technology Days in Mannheim – Germany – SAP customers discussed the new SAP Cloud Strategy.

Technology 195

Technology Customer 195

Retail TouchPoints

APRIL 6, 2023

Just in time for Earth Day, Ikea is broadening the reach of its As-is resale offering by bringing it online. Ikea Family members can now browse the selection of gently used products at their local store and reserve items for in-store purchase and pickup. While the As-is section has long been an Ikea mainstay, it has never been available online. The digital expansion follows on the launch of Ikea’s Buy Back & Resell service to 33 stores across the U.S., which has added to the assortment of As

Workshop 221

Workshop Events Customer Other 221

Forrester eCommerce

APRIL 6, 2023

Billing is one of the most important technologies for the future of your business. I know – lots of tech categories say that.

Technology 195

Technology Consumer Customer 195

Retail TouchPoints

APRIL 6, 2023

There are some products consumers will never feel entirely comfortable buying exclusively online. While online sales of cars have improved thanks to companies like Carvana and Vroom, most people still want a test drive to kick the tires, as the saying goes, before closing the deal. Mattress sales are not all that different. Many consumers prefer visiting a store to give their mattresses a bounce before making a purchase.

Technology 217

Technology Management eCommerce eCommerce Platforms 217

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Forrester eCommerce

APRIL 6, 2023

Learn which cutting edge technologies actually have an impact on workforce productivity

Technology 195

Technology Customer 195

Retail TouchPoints

APRIL 6, 2023

Rite Aid has partnered with Afterpay to offer buy now, pay later (BNPL) services for its customers at more than 2,000 locations. The pharmacy joins other recent Afterpay partners, including Boden , Fresh , Lulu and Georgia , Quince , Swarovski and Wolverine Worldwide in launching or expanding payment over time choices. “Expanding our partnership with Afterpay allows more customers to obtain offerings that support their whole health needs while providing financial flexibility,” said Justin Mennen

Other 214

Other Payment Services PayPal Technology 214

Fastr

APRIL 6, 2023

In-store shopping experiences vary widely by brand and category. Most buyers set their expectations accordingly. If you’re making an appointment to access high-end merchandise with the assistance of a personal shopper, you’re likely to receive an offer of a glass of water (or wine). Yet a bargain-hunter is often grateful for a relatively clean restroom or an available chair in the fitting room.

Improvements 130

Improvements Technology eCommerce 130

lateshipment

APRIL 6, 2023

Is your business future ready? The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Businesses must adopt a pipeline strategy, relying on data analytics and dynamic creative optimisation to boost conversions and produce an easy-to-use website experience.

eCommerce 130

eCommerce Customer Payment Services Shipping Costs 130

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

APRIL 6, 2023

Promotions helped clear a glut, but hurt Q1 margins, as lower-income consumers continue to pull back. But the brand is taking market share.

Consumer 115

Consumer Marketing 115

Canadian Special Events

APRIL 6, 2023

We are thrilled to announce the finalists for the 2023 Canadian Event Awards! The Canadian Event Awards honours and celebrates the best in over 50 categories, from event design and production to marketing and sponsorship. This year’s list is a true testament to the talented and innovative people and companies that make up our amazing event industry in Canada and truly highlights their commitment to excellence and their resilience.

Events 98

Events Presentation Magazine Technology 98

Smile.io

APRIL 6, 2023

Let’s say you noticed your business wasn’t acquiring as many new customers as you expected, and you want that to change. Well, believe it or not, one of the most sustainable ways to improve your customer acquisition cost is through customer retention. The reality is that the customers you already have are the most profitable, and it’s worth your time and effort to keep them around!

Customer 95

Customer Customer Retention Blog eCommerce 95

GetElastic

APRIL 6, 2023

Integrations Hub continues to make Composable Commerce a reality for brands by bringing “instant-on” integrations that empowers brands to reach their customers where they shop. With the Google Merchant Center integration , brands can make their products available in the Google Merchant Center and under the Google Shopping tab with a few simple clicks.

Improvements 78

Improvements Demo Document Management 78

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

APRIL 6, 2023

Posh Shows allows users to livestream on the social resale marketplace for the first time — even as other platforms step away from the format.

Other 87

Other 87

Email Audience

APRIL 6, 2023

Email servers use energy to store, process, and send emails. This energy powers the servers, cools them, and runs other tools to keep them running. Email servers are vital to modern communication, cooperation, and productivity. But, their use also has an environmental impact. Email servers use a lot of electricity. Understanding the energy consumption of these servers is important for several reasons, including: Impact on the environment: Email servers increase the world’s carbon footprint

Document 59

Document Technology Consumer Supplies 59

RetailDive

APRIL 6, 2023

The menstrual care brand is bringing its Comfort Collection period underwear to the mass retailer at a cheaper price than its own direct-to-consumer website.

Consumer 82

Consumer Retail 82

Prisync

APRIL 6, 2023

Most online merchants invest significant work in creating a broad selection of profitable products. And.

eCommerce 72

eCommerce 72

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

APRIL 6, 2023

The retailer is also creating two new executive roles: chief customer officer and chief digital and technology officer.

Technology 94

Technology Customer Retail 94

MagentoBrain

APRIL 6, 2023

What is a Magento 2 Custom Extension? A Magento 2 Custom Extension is a piece of software that extends the functionality of a Magento 2 store by adding new features or modifying existing ones. It is developed specifically for a specific Magento 2 store and can be used to add functionality that is not available in the core Magento 2 platform. Custom plugins can be developed by a certified Magento developer or a third-party development company and can be installed on the Magento 2 store just like

Magento 52

Magento Customer Document Improvements 52

RetailDive

APRIL 6, 2023

The online book seller, which was acquired by Amazon in 2011, will shut down on April 26.

Books 102

Books 102

Pivotree Blog

APRIL 6, 2023

The Easter weekend is a significant peak period when online sellers find an excellent opportunity to win more customers and boost sales. Online spending during this period has been rising steadily over the past few years. According to an NRF study, the average Easter spending by US citizens has increased from $140.62 in 2015 to $179.70 in 2021. The rise in online shopping for Easter 2023 seems inevitable.

Customer 52

Customer Omnichannel Payment Services Fulfillment 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

APRIL 6, 2023

The retailer said that while "Quiet’s third party business has grown nicely, it has not achieved the plans we envisioned.

Retail 84

Retail 84

RetailWire

APRIL 6, 2023

Chipotle Mexican Grill is suing Sweetgreen for infringing on its trademark with the salad chain’s new Chipotle Chicken Burrito Bowl menu item. Chipotle’s lawyers have sent a letter to Sweetgreen asking it to change the item’s name to something less confusing, like a chicken bowl with chipotle. Sweetgreen has not responded to Chipotle’s entreaties.

Article 52

Article 52

RetailDive

APRIL 6, 2023

The online food ordering and delivery platform’s DashMart now have the meal kit maker’s Heat & Eat options in 11 markets, including New York City.

Marketing 61

Marketing 61

RetailWire

APRIL 6, 2023

Amazon.com has decided to reduce employee stock awards as part of its compensation plan in the face of economic uncertainty. The company has laid off thousands of workers in recent months.

Article 52

Article 52

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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