Wed.Apr 10, 2024

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Unlock the Power of AIOps

Forrester eCommerce

Businesses are increasingly reliant on technology to drive growth and innovation in a rapidly evolving digital landscape. The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems especially while maintaining a vital business-IT alignment. This is where AIOps and observability come into play.

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The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Retail TouchPoints

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true.

Retail 278
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Why Brand And Reputation Programs Should Be More Than Just Air Cover

Forrester eCommerce

Most marketing leaders run top-level brand and reputation programs as a primary way of building awareness. These are the advertising or thought leadership initiatives intended to provide a compelling yet broad brand story — but they often aren’t well connected to buyer needs and demand programs.

Marketing 276
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Macy’s Adds 2 Arkhouse Directors to Board in Deal to End Proxy Fight

Retail TouchPoints

As part of an agreement with activist investor Arkhouse Management , Macy’s Inc. has named Arkhouse candidates, Richard (Ric) Clark and Richard (Rick) L. Markee, as independent members of its board of directors. Arkhouse has withdrawn its other director nominations as part of the deal, and Clark and Markee will join the board’s finance committee, which will evaluate the acquisition proposal from Arkhouse and Brigade Capital Management that began in December 2023 with a $5.8 billion buyout bid.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Assess Your Readiness To Become A High-Performance IT Organization

Forrester eCommerce

Every business and organization is unique. A one-size-fits-all approach to IT doesn’t exist. With a high-performance IT strategy, you will tailor your capabilities – technologies, skills, and practices – to continuously improve business outcomes with technology – whatever those outcomes are that year or for that initiative.

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Balancing Customer Loyalty in an Age of Growing Business Costs

Retail TouchPoints

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Early on, they were powered by pandemic relief checks from the U.S.

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Pet Valu to Optimize Pricing and Promotions with New Merchandising Solution

Retail TouchPoints

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Pet Valu’s implementation partner Logic will provide program management, change management and data integration services. “As we commence the transformation of our merchandising systems, we believe there is an opportunity to enhance the way we design, execute and measure the effectiveness of pricing and promotions,” said Kendal

Supplies 259
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AdTech Is Losing The Plot On Made-for-Arbitrage (MFA) Sites

Forrester eCommerce

Last week, Forbes was accused of misleading major advertisers with a spoof of its own website – www3.forbes.com. The company created the site in 2017 as a subdomain, stretched its own content to fit more ad formats (e.g.

Article 235
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15 Shopify Website Examples To Inspire eCommerce Site Design in 2024

Groove

At Groove, we work with several eCommerce platforms, and Shopify is one of the most versatile and easy-to-use options to start selling. As of February 2024, there are more than 4.5 million Shopify stores online. This means there are plenty of Shopify website examples you can browse to get ideas and learn best practices. The question is, how do you know which Shopify store examples you can browse to learn best practices for how to design your own store?

Shopify 195
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US Dept. Of Navy Is Rewiring Its Innovation Pipeline

Forrester eCommerce

The US Navy is revising its modern service delivery framework using investment horizons. Learn how those changes could benefit your organization.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Ebay Debuts AI-Powered Fashion Curation Tool

Retail TouchPoints

Ebay has launched Shop the Look, a new AI-powered curation tool for fashion shoppers. U.S. and UK shoppers using iOS devices who have viewed at least 10 fashion items in the past 180 days will now find the feature both on the Ebay homepage and the fashion landing page. A version for Android will arrive later this year, and the company also said it is exploring expanding the tool to other categories beyond fashion.

Fashion 255
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fabric and Bounteous x Accolite to support “Store of the Future”

Fabric

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 246
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Wow Bao Links Loyalty Program to New Roblox Experience

Retail TouchPoints

Asian fast-casual restaurant chain Wow Bao is continuing its Web3 push with a new Roblox experience that is integrated with its Hot Buns Club rewards program. Since launching in 2003 in Chicago, Wow Bao has expanded to nearly 700 locations across the U.S. as well as to 6,000 grocery stores, and now Roblox. Roblox players who enter the Wow Bao Dim Sum Palace are greeted by a DJ and dance floor.

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Charts: U.S. Manufacturing Trends Q1 2024

Practical eCommerce

U.S. manfacturing activity increased in March for the first time in 16 months. The post Charts: U.S. Manufacturing Trends Q1 2024 appeared first on Practical Ecommerce.

eCommerce 112
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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2024 Visual Merchandising and Display Show: A Hub for Retail Inspiration and Trends in London

365 Retail

London’s Business Design Centre is gearing up to host the Visual Merchandising and Display Show 2024 from the 16th to 17th of April, marking a key gathering for professionals in the realms of retail display and visual merchandising. The event promises an extensive lineup of exhibitors, state-of-the-art features, and a comprehensive schedule of conferences and workshops, all curated to inspire and educate participants.

Workshop 111
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Why more tech in stores shouldn’t mean fewer workers

RetailDive

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

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Maya Capital Acquires Prime Retail Space in London’s Affluent Fulham Road

365 Retail

Maya Capital LLP , a pan-European investment firm, has finalised the purchase of a retail and showroom property located at 137-167 Fulham Road, London. This property, covering approximately 24,228 square feet, marks a notable expansion of Maya Capital’s portfolio in one of London’s most prestigious areas. Fulham Road, situated in the Royal Borough of Kensington and Chelsea, is recognised for its wealth and luxury, hosting a variety of high-end tenants such as Chanel , Acne , and Carolina H

Retail 110
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Rolex’s 2024 Watches Return to Classic Luxury

RetailWire

Rolex took a step back at the 2024 Watches and Wonders trade show in Geneva. After the frenzy of "hype watches" in 2023, its new releases signal a return to normalcy in the luxury watch market.

Marketing 105
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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DSS Europe 2024: The Digital Signage Revolution

365 Retail

In the rapidly evolving world of digital signage and Digital Out-of-Home (DooH), DSS Europe stands as the continent’s foremost strategy conference. Presented by invidis and Integrated Systems Events, this pivotal gathering is slated for 22-23 May at the Hilton Munich Airport, attracting C-level executives to discuss the industry’s future trajectory.

Events 104
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Dove pledges to not use AI models in lieu of real women in its advertising

RetailDive

A new campaign, “The Code,” shows unrealistic standards produced by current AI tech and promotes guidelines for creating more inclusive results.

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Government ‘dithered and delayed’ on retail crime, says Usdaw

TalkingRetail

Retail trade union Usdaw has criticised the government for its “dither and delay” over introducing a separate offence for assaulting a shopworker after prime minister Rishi Sunak today bowed to industry pressure and announced a major crackdown on shop theft and violent assaults against retailers… This story continues at Government ‘dithered and delayed’ on retail crime, says Usdaw Or just read more coverage at Talking Retail

Retail 98
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Top WorkTech News From the Week of January 19th: Updates from Cognizant, SAP, fabric, and More

Fabric Blog

The post Top WorkTech News From the Week of January 19th: Updates from Cognizant, SAP, fabric, and More appeared first on Headless E-Commerce Platform | fabric.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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95% of illegal vape sellers go unpunished, according to new data

TalkingRetail

New data shows illegal vapes were seized from nearly 3,000 unscrupulous sellers in 2023 across the UK, but only 1 in 20 were issued fines. Illegal vapes haven’t gone through the usual rigorous product safety tests, and risk causing serious harm to the user.

Retail 95
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Fabric CEO Unveils The New Retail Imperative

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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Macy’s shakes up board, avoids proxy fight

RetailDive

The department store has also opened its books to the real estate-minded investors who have bid $6.6 billion to take it over.

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fabric Launches Commerce Platform with Order Management

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Toy maker MGA Entertainment launches DTC website

RetailDive

The company aims to bring its top brands, including L.O.L. Surprise!, Little Tikes and Bratz, under one online storefront.

Toys 105
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fabric launches commerce platform with native OMS

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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Consumer Reports Wants Lunchables Removed From Schools

RetailWire

Consumer Reports has made a bold move, petitioning the USDA to yank Lunchables from school cafeterias due to high sodium levels. The watchdog group found that these school versions of the popular snack kit contain even more sodium than those found in grocery stores.

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Commerce Platform with Native OMS to Supercharge Retailer Conversions

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.