Mon.Mar 25, 2024

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Younger Generations Are Shaking Up B2B Buying — Are You Prepared?

Forrester eCommerce

Millennials and Gen Zers now comprise nearly three-quarters of B2B buyers. To succeed, B2B marketing, sales, and product teams must understand these buyers’ preferences.

B2B 446
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Staples Simplifies Battery Recycling with New At-Home Program

Retail TouchPoints

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling.

Supplies 298
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Three Takeaways From Forrester’s 2024 Evaluation Of AI Infrastructure Solutions

Forrester eCommerce

As AI gets bigger and better, it requires much more than mundane commodity compute, network, and storage infrastructure. GPUs are only one part of this — AI workloads demand a finessed optimization of raw compute, data throughput, and power consumption.

Consumer 264
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NBCU Unveils New TV Commerce Capabilities Ahead of Summer Olympics

Retail TouchPoints

NBCUniversal has unveiled a series of new capabilities aimed at “bringing television advertising into the performance marketing future” and enhancing TV-enabled commerce opportunities as it readies for the kickoff of the Summer Olympics on July 26, 2024. NBCU’s new Virtual Concessions ad format. (Image courtesy NBCU) Just in time for the event, NBCU has rolled out a new commerce-led ad format called Virtual Concessions that will allow sporting events viewers (or folks settling in for a mov

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The DOJ And SEC Acknowledge That AI Amplifies Harm And Signal Stiffer Sentences

Forrester eCommerce

Building on US Securities and Exchange Commission (SEC) Chair Gary Gensler’s speech at Yale Law School on February 13 about AI misuse for fraudulent purposes, Department of Justice (DOJ) Deputy Attorney General Lisa Monaco, speaking at the University of Oxford, indicated stiffer sentences for offenses that are made significantly worse by the misuse of AI.

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Starbucks Names First North America CEO, Doubles Green Store Count as Growth Push Continues

Retail TouchPoints

Starbucks has reorganized its global leadership structure as it moves forward with its “Triple Shot Reinvention with Two Pumps” growth strategy , which includes plans to expand its global footprint to 55,000 locations by 2030. The company also is touting the increasing number of those new stores that fall into its Greener Stores model, with 6,091 such stores now open around the world.

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. This year, we’ll hear senior-level executives’ perspectives on how customer experiences are evolving as content, community and commerce converge.

Retail 259
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20 Best Shopify Apps For Your eCommerce Store: Marketing, Customer Service, Shipping, Fraud, & More

Groove

Best Shopify Apps for Your Shopify Store: Dive into our eBook for top marketing, customer service, shipping, and fraud solutions in 2024.

Shopify 195
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Lowe’s Adds Shipt to Same-Day Delivery Options

Retail TouchPoints

Lowe’s has added Shipt to its roster of same-day delivery options, joining DoorDash and Instacart. In July 2023 , Lowe’s also expanded its same-day delivery offerings in a partnership with OneRail. This new Lowe’s partnership, covering the retailer’s 1,200 stores across the country, is Shipt’s first foray into the home improvement space. “As Lowe’s continues its omnichannel journey, expanding same-day delivery options helps us meet our customers where they are,” said Neelima Sharma, SVP, Digital

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The Power of Amazon Enhanced Brand Content: Elevating Your Brand Presence in the Digital Marketplace

Algopix

In the bustling world of e-commerce, where countless brands compete for consumer attention, establishing a distinctive identity is paramount. Amidst this digital cacophony, Amazon stands tall as a titan of online retail, connecting millions of sellers with eager shoppers worldwide. However, with great opportunity comes fierce competition, and merely listing products on Amazon’s platform is often insufficient to stand out in the crowd.

eCommerce 116
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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New Ecommerce Tools: March 25, 2024

Practical eCommerce

This week's rundown includes new tools for livestream commerce, cross-border transactions, logistics, omnichannel sales, customer experience, fraud prevention, and more. The post New Ecommerce Tools: March 25, 2024 appeared first on Practical Ecommerce.

eCommerce 125
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Parents blame lack of ID checks at stores for rise in underage vaping

TalkingRetail

Research, combining focus groups, polling, and mystery shopping, demonstrates significant support for more comprehensive proposals to limit the use of vapour products by under 18s. Parents surveyed believe shops failing to check ID is main reason for sharp uptake in underage vaping.

Retail 116
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Nike hires Tim Hamilton as vice president of men’s apparel design

RetailDive

The award-winning menswear designer was formerly at The North Face, where he helped orchestrate collaborations with brands including Gucci and Supreme.

Apparel 117
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How to Review a Website — A Guide for Beginners

Digital Doughnut

A company website is crucial for any business's digital marketing strategy. To keep up with the changing trends and customer buying behaviors, it's important to review and make necessary changes regularly. This guide explains how.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Flexing for the planet: How Walmart crushed its supplier emissions target

RetailDive

The retailer leaned on education, financing and recognition to get its supply chain on board with Project Gigaton, according to a Walmart executive.

Supplies 117
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Boeing’s Biggest Labor Union Seeks a Seat on Its Board of Directors

RetailWire

Boeing Co., facing mounting quality concerns, is now confronted with a new demand from its largest labor union. The International Association of Machinists District 751, representing 32,000 Boeing workers in Washington state, is pushing for a seat on the company's board.

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Destination XL to open 9 stores this year

RetailDive

The company also has plans for future locations as it builds out a strategy to meet customers where they live, according to CEO Harvey Kanter.

Customer 120
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Leading FMCG Brand Achieves Perfect Store Strategy Challenges in Retail Execution

Wiser

A leading FMCG conglomerate faced significant challenges in sales performance, with a startling variance in store-level market share reporting 20 percent higher in top-performing stores compared to their bottom counterparts. This disparity highlighted the critical role of effective in-store execution and the need for a strategic approach to understand and optimize key drivers of sales performance at the store level.

Retail 78
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Empowering your brand through everyday voices: Harnessing user-created content

RetailDive

When done right, social content can engage consumers, unlock sales and drive conversion. That’s what happened when Bazaarvoice worked with Petco and River Island on their social content strategy.

Consumer 101
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AI Platforms for Competitor Research

Practical eCommerce

Competitor research was once limited to enterprise brands with big budgets. No more. The post AI Platforms for Competitor Research appeared first on Practical Ecommerce.

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Rhone taps Athleta vet for board slot as it preps to launch first women’s collection

RetailDive

Tess Roering spent five years at the women’s activewear brand, including as its first head of marketing. Also joining the board is ESPN Chairman Jimmy Pitaro.

Marketing 104
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China Bans Intel and AMD Chips in Government Computers

RetailWire

China has unveiled new guidelines aimed at removing Intel and AMD microprocessors from government computers and servers.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Kendra Scott expands fine jewelry offering with lab grown diamond collection

RetailDive

The jewelry company said it was a “natural category addition” that allows it to offer high-end jewelry at more affordable prices.

Jewelry 113
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SheerID Launches “SheerID InStore” Providing Retailers First Digital Solution for Gated Offers and Promotions in Physical Stores

SheerID

The new offering expands SheerID solutions for Omnichannel retail to high-value communities like students, teachers, and more.

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How to overcome 5 retail industry challenges

RetailDive

Discover tips and tricks to help you tackle some of the top HR pain points for stores and wholesale businesses.

Retail 107
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Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall

365 Retail

“Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022. However, Retail Express SVP warns of retailer-supplier acrimony ahead unless AI and automation are used to transform legacy practices.

Retail 67
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Pacsun enlists emerging artists to promote festival collection

RetailDive

The teen clothing brand tapped its new Pacsun Collective to shape the music festival-centric campaign.

Clothing 108
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Sweaty Betty Set to Open New Store in Cribbs Mall

365 Retail

Cribbs Mall has recently announced the upcoming opening of a new store by the well-known women’s activewear brand, Sweaty Betty. This 1,714 square foot shop marks an expansion within the West Country shopping venue. Founded by Tamara and Simon Hill-Norton, Sweaty Betty first made its mark with a boutique in Notting Hill in 1998 and has since expanded globally, boasting over 150 locations across the UK, the US, Europe, Canada, and Asia.

Fashion 67
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Co-op launches new-look Chelston, Torquay store

TalkingRetail

Co-op has re-launched its Chelston store with a fresh new-look following a near six-week programme of works to transform the store. The 2,700 sq ft convenience store, located on Walnut Road, Chelston, opens between 7am-10pm daily, and supports 18 local jobs.

Retail 64
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Why a Small EV Made in China Is Impacting the Global Vehicle Industry

RetailWire

The BYD Seagull, manufactured in China, is a small fully electric hatchback with a starting price of 69,800 yuan (less than $10,000), and it could disrupt the automotive industries across the globe due to its attractive price tag and the fact that BYD is reportedly profiting from it.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.