Fastr

APRIL 1, 2024

There is something to be said about the comfort of familiarity or fear of the unknown, but any wise ecommerce leader knows that stagnation is business suicide. Being innovative means being experimental and unafraid to not only do more and do better, but also to learn. However, when a technology tidal wave like AI floods the scene, even the most confidently creative and exploratory ecommerce teams may hesitate – wondering how to dive in, or which toe to use to test these new waters.

eCommerce 130

eCommerce Technology 130

Forrester eCommerce

APRIL 1, 2024

Corporate cloud strategies that yesterday centered on the unglamorous transition of legacy apps from out of the data center, along with some new cloud-native apps, must now incorporate transformative technologies with radically different value propositions — all without breaking the IT budget.

Technology 460

Technology Management 460

Retail TouchPoints

APRIL 1, 2024

Imagine stepping into a store where no one speaks your language. You’d likely feel frustration, confusion and, ultimately, disappointment. This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand. Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success.

Retail 307

Retail Customer Experience Customer Retention Technology 307

Forrester eCommerce

APRIL 1, 2024

Yes, hindsight is 20/20. As we reach the anniversary of Bud Light’s marketing blunder, we’ve taken a look back into what really happened to fuel the iconic brand’s crisis. In the year following Bud Light’s cancellation, the company faced material backlash from both the LGBTQIA+ and conservative communities for their transgression of core brand values.

Marketing 425

Marketing B2C Consumer Customer 425

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

APRIL 1, 2024

Rite Aid has filed a restructuring plan with the U.S. Bankruptcy Court , District of New Jersey that would cut more than $2 billion in debt and keep a large portion of the retailer’s store fleet operating. If approved, the plan would transfer ownership to the drugstore’s senior bondholders and settle certain opioid overprescribing lawsuits, according to the Wall Street Journal and other media outlets.

Payment Services 282

Payment Services Operations Other Management 282

Forrester eCommerce

APRIL 1, 2024

Enterprise customer service solutions support customers over a breadth of channels, and manage inquiries to SLAs. Embedded AI will make agents more productive and effective.

Customer 217

Customer Channel Management 217

Practical eCommerce

APRIL 1, 2024

This installment of our quarterly rundown includes titles on digital marketing, team development, content marketing, AI, launching a startup, and more. The post 10 New Ecommerce Books for Spring 2024 appeared first on Practical Ecommerce.

Books 99

Books eCommerce Marketing 99

Retail TouchPoints

APRIL 1, 2024

Guests enjoyed getting glam in all the best from Rare Beauty in the Ceremony Day Prep Parlor. (Photo Credit: Aleks Zagozda) Guests perused the collection’s 100+ pieces uniquely designed for all this season’s wedding moments. (Photo Credit: Aleks Zagozda) Pinterest ‘Trend Inspiration’ was woven into the event experience. (Photo Credit: Aleks Zagozda) A guest snaps a mirror selfie amid Abercrombie’s bachelorette party pieces.

Jewelry 224

Jewelry Events Accessories Travel 224

Practical eCommerce

APRIL 1, 2024

Reviewing meeting recordings for takeaways and action items used to take hours. No more. The post AI Tools for Meeting Notes, Recaps, To-dos appeared first on Practical Ecommerce.

eCommerce 96

eCommerce 96

Retail TouchPoints

APRIL 1, 2024

DoorDash will now offer on-demand delivery from over 1,700 Lowe’s stores nationwide, marking the platform’s first foray into the home improvement category as it pursues its goal of expanding beyond restaurants to become the “ local commerce company.” While the platform began as a tool to get fast food delivery from local eateries, DoorDash now has more than 150,000 non-restaurants on its marketplace and platform, up from 100,000 a year ago.

Omnichannel 211

Omnichannel Supplies Consumer Technology 211

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

CPC Strategy

APRIL 1, 2024

Streaming Tubi Advertising Guide: How it Works & Ad Costs By Liz Krupa Apr 01 2024 More consumers than ever are cutting the cord and switching to streaming. The number of Americans who watch television via cable or satellite has plummeted from 76% in 2015 to 56% in 2021. Among viewers aged 18-24, 87% choose to access TV content through the internet.

Blog 93

Blog Multichannel Technology Consumer 93

RetailDive

APRIL 1, 2024

Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.

Clothing 107

Clothing Technology 107

RetailWire

APRIL 1, 2024

This latest incident is one in a string of issues plaguing the airline.

111

111

RetailDive

APRIL 1, 2024

Customers want to shop — and return — how they want. Consider offering label-free and package-free returns.

Customer 104

Customer 104

Advertisement

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailWire

APRIL 1, 2024

Google has agreed to get rid of or make anonymous billions of records of web browsing data collected from its private browsing "Incognito mode." This move comes as part of a proposed class action settlement filed Monday in the Brown v. Google case.

59

59

RetailDive

APRIL 1, 2024

Consumers want more product videos and they want them now. It’s time to start thinking video-first.

eCommerce 106

eCommerce Consumer 106

RetailWire

APRIL 1, 2024

Some parents have been taking advantage of Target's generous returns policy on its Cat & Jack kids' items to save money.

Clothing 64

Clothing 64

RetailDive

APRIL 1, 2024

Created with Wieden + Kennedy, the cinematic effort looks to launch the shapewear brand for a national audience with a bold but playful story.

86

86

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailWire

APRIL 1, 2024

As we celebrate April Fools’ Day, restaurants and food brands across the nation are dishing out deals to mark the occasion.

Food and Beverages 73

Food and Beverages 73

RetailDive

APRIL 1, 2024

The retailer is also investing in beauty in other ways, including bringing back a Beauty Glow Up savings event and expanding virtual try-on.

Events 86

Events Other Retail 86

RetailWire

APRIL 1, 2024

The Korea Superconducting Tokamak Advanced Research (KSTAR) has broken its own record, again. This time, the fusion reactor managed to keep things as hot as 100 million degrees Celsius (180 million degrees Fahrenheit) for a whopping 48 seconds.

Management 52

Management 52

RetailDive

APRIL 1, 2024

The retailer didn't disclose the extent of the increase, which it attributed to "changing market conditions.

Fulfillment 91

Fulfillment Shipping Marketing Retail 91

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

TalkingRetail

APRIL 1, 2024

Research, published this week by the University of Stirling and the Scottish Grocers’ Federation, has shed light on the impact of rising staff costs on the convenience retail sector in Scotland. On 1 April, the UK National Living Wage rises to £11.

Retail 52

Retail 52

RetailDive

APRIL 1, 2024

The board also approved the restructuring of its debt — the third time the apparel retailer has taken such move in 12 months.

Apparel 84

Apparel Retail 84

RetailWire

APRIL 1, 2024

Kia has issued a recall affecting more than 427,000 Telluride SUVs due to a significant defect that could potentially lead to unintended vehicle movement while parked.

52

52

RetailDive

APRIL 1, 2024

The assortment of dresses, separates and footwear is part of the department store's exclusive women's label Gianni Bini.

Department Stores 82

Department Stores 82

Advertisement

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

APRIL 1, 2024

The telecommunications giant AT&T is resetting millions of customer account passcodes due to a huge leak of records online earlier this month.

Telecommunications 52

Telecommunications Customer 52

RetailDive

APRIL 1, 2024

The collection, dubbed Khloé V3, features 26 pieces — including, for the first time, compression swimwear.

79

79

RetailWire

APRIL 1, 2024

Smoothie King is strategically enlarging its footprint with seven additional outlets in the suburban areas of Las Vegas.

Food and Beverages 52

Food and Beverages 52

Retail TouchPoints

APRIL 1, 2024

Joe Megibow may be new to the CEO role at Casper , but he’s very much a known entity in the retail industry. This was on full display during an impromptu stroll across the Mandalay Bay resort at Shoptalk in Las Vegas last month, during which he was stopped repeatedly. Megibow credits his striking white hair for his recognizability, as well as the fact that “I’ve been in this industry for decades and I don’t make enemies,” he said.

Shipping Costs 235

Shipping Costs Customer Channel Consumer 235

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data