January, 2020

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The Future Of Contact Center Work: How To Source New Agent Talent

Forrester eCommerce

As AI and automation infuse the contact center, the role of the is agent changing. Contact centers are already seeing: Agents losing their jobs. Modern self-service technologies are giving customers the ability to find answers to frequently asked questions and to resolve simple issues.

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HubSpot & BigCommerce Integration: BigCommerce Abandoned Cart

Groove

Contact Property > Abandoned Cart Indicator > Equal to > Yes. Contact Property > Abandoned Cart Indicator > Equal to > No. Contact Property > Abandoned Cart Indicator > Has ever > Been equal to > Yes. Create your first smart list by implementing the steps below: Cart: Abandoned Cart = Yes.

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eCommerce Merchandising Strategy: Cross-Selling

Groove

For example, is it wrong for a store to put the contact cases next to the contact solution? Contact us through the form below and leave a comment in the box with your concerns, and we'll be happy to help. Is it wrong when an apparel sales person tells you they have a great belt that matches the shirt you are buying?

eCommerce 354
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Business Blog Ideas For 2020

Groove

By requiring users to sign up with their email to enter into the contest, you'll receive quality contact information. Just remember to provide these participants a way to opt out of future contact. If you have any questions about these company blogging tips or just want to learn more, contact us through the form below.

Blog 300
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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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5 Things to Learn About Email Marketing Funnel

Omnisend

It allows them to remain in contact with them, keep them informed, and to remind them about upcoming deals. Email marketing continues to grow as a channel that brings money to businesses. Businesses can invite customers to return to their business because of email campaigns.

Marketing 189
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3 eCommerce Product Videos To Drive Product Page Conversion

Groove

If you have any questions or concerns, contact us through the form below. It's an easy first step; however, the important thing is to actually take the step. Turn shoppers into customers and increase conversion rates with the right video strategy. We'll be in touch!

eCommerce 355
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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.