RetailWire
DECEMBER 26, 2023
Post-holiday blues are setting in for many consumers who have received less than satisfactory gifts this season. The disappointment amplifies when they attempt to make returns, only to be confronted with unexpected return fees.
Practical eCommerce
DECEMBER 27, 2023
Two separate surveys of U.S. ecommerce shoppers report similar findings: free shipping is a priority. The post Charts: Shipping Priorities of Online Consumers appeared first on Practical Ecommerce.
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Retail TouchPoints
DECEMBER 26, 2023
In today’s ever-evolving ecommerce landscape, the battle for consumer attention and loyalty rages on. Among the many factors that influence shoppers’ decisions, one stands out as a game-changer: high-quality product imagery. This insight takes center stage in our Baby Boomers & e-commerce: Understanding Generational Sentiment study, a survey of more than 1,000 consumers.
Algopix
DECEMBER 26, 2023
Thriving in the ever-evolving world of e-commerce demands an unwavering commitment to operational excellence and an acute focus on customer satisfaction. In this relentless pursuit, Amazon sellers find a powerful ally in the form of Amazon Prep Services. This comprehensive guide endeavors to unravel the intricate tapestry of these services, providing sellers with an extensive arsenal of knowledge and strategies to not only navigate the complexities of the Amazon marketplace but to flourish and a
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
RetailDive
DECEMBER 26, 2023
Online sales of prestige fragrance brands were nearly double the rate of in-store sales in the early part of Q4, according to Circana.
RetailDive
DECEMBER 26, 2023
An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.
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Practical eCommerce
DECEMBER 24, 2023
Amazon's new minimum inventory fee and AI-optimization tool foretell industry-wide optimization models to lower stock levels and shipping costs. The post New FBA Tool Points to Future of Inventory Management appeared first on Practical Ecommerce.
Digital Doughnut
DECEMBER 28, 2023
Content often inspires us to do something, to think or feel something which resonates with how people perceive brands and marketing messages. Contextual audiences work the same way, looking at who shares a common interest to create targetable audiences of any composition at scale on the open web. There is no need for data beyond what is on the page, contained in the text, images or sentiment.
Retail TouchPoints
DECEMBER 27, 2023
Consumer packaged goods (CPG) companies are obsessed with two things: maximizing revenue and minimizing operational expenses. The same could be true of all for-profit organizations, but the CPG industry is unique in its unrelenting pace of new product launches designed to woo or wow an audience that has grown accustomed to constant change. However, due in part to pandemic-related workforce disruptions and supply chain challenges, new CPG product introductions declined by 16% over the past four y
Forrester eCommerce
DECEMBER 29, 2023
New analyses from Forrester's Customer Experience Benchmark Study reveals subdued customer advocacy continues in 2023 as fewer brands have significant improvements and more brands have significant drops in Net Promoter Score℠ (NPS) compared to 2022.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
My Wife Quit Her Job
DECEMBER 26, 2023
In this episode, I uncover the truth about PayPal, all the fees, the hidden charges, and how you can save money with your credit card processing with your online store. In the event that your PayPal account is currently limited or banned, I will teach you how to get your money back and how to prevent your account from getting limited. What You’ll Learn How much Paypal really costs Why Paypal limits accounts How to pay less for credit card processing Sponsors SellersSummit.com – The S
Salsify
DECEMBER 26, 2023
Rob Gonzalez is Salsify's chief marketing officer (CMO) and co-founder. His team drives market strategy, pipeline management, corporate marketing, retail network development, and strategic alliances. Previously, Gonzalez ran product management and marketing for Cambridge Semantics, another Boston-area startup.
Retail TouchPoints
DECEMBER 26, 2023
Preliminary data for the period from Nov. 1 to Dec. 24 showed a 3.1% year-over-year increase in both online and in-store retail sales, according to the Mastercard SpendingPulse , which measures sales across all forms of payment and is not adjusted for inflation. The data also excludes automotive sales. In September 2023 , Mastercard had forecast a 3.7% increase for this period.
Forrester eCommerce
DECEMBER 27, 2023
Danger! Obstacles Ahead! Customer experience (CX) has been a professional competency for two decades, and “Prove CX ROI” is still our CX clients’ top priority! Forrester’s data shows that 86% of CX professionals are building (or rebuilding) their business cases.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
365 Retail
DECEMBER 27, 2023
Dutch digital artist, Jeroen van der Most, has been confirmed as a keynote speaker for day 2 of ISE 2024 (30 January – 2 February 2024). Known for his innovative approach to art, Jeroen has been at the forefront of integrating data, algorithms, and artificial intelligence into his creative endeavours since 2010. Jeroen has had art projects commissioned for organisations including Amnesty International, NVIDIA, NH hotels, Sogeti, and Nike – Footlocker.
Practical eCommerce
DECEMBER 26, 2023
The intention of searchers drives Google's organic rankings more than keywords alone. The post AI Tools for SEO Keyword Intent appeared first on Practical Ecommerce.
Retail TouchPoints
DECEMBER 27, 2023
Returns totaled $743 billion in 2023, amounting to 14.5% of all retail sales, according to a report from the National Retail Federation and Appriss Retail. This means that for every $1 billion in sales, the average retailer incurred $145 million in merchandise returns. As is typically the case, online sales saw a higher return rate in 2023 at 17.6% compared to 10.02% for pure brick-and-mortar returns (excluding online orders that were returned in-store).
Forrester eCommerce
DECEMBER 27, 2023
In this blog, I look at digitizing an employee experience for both the benefits of sustainability and accessibility. While digitization is relatively easy with a broad technology landscape, making changes for sustainability or accessibility is much harder to do.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailWire
DECEMBER 28, 2023
The beer industry is undergoing what appears to be a significant transformation. Current trends suggest that the industry's U.S. shipments will fall to their lowest level in a quarter-century by the end of the year.
Algopix
DECEMBER 28, 2023
In the expansive and ever-evolving world of e-commerce, Amazon stands as a formidable platform, offering sellers an array of sophisticated tools to fortify their advertising endeavors. Among these tools, the Sponsored Display Video Creative feature has emerged as a transformative asset, holding the potential to reshape the trajectory of advertising strategies.
Retail TouchPoints
DECEMBER 28, 2023
The Container Store has promoted two executives as it continues to focus on strengthening its “Custom Spaces” business. Lindy Rawlinson, formerly EVP of Ecommerce and Digital Marketing has been promoted to Chief Digital Officer; and Jennifer Pape formerly of VP of Stores has been elevated to SVP of Stores. Both Rawlinson and Pape will report directly to CEO and President Satish Malhotra.
RetailDive
DECEMBER 26, 2023
The retailer has entered an assignment for the benefit of creditors, an alternative to bankruptcy, after seven months under private equity ownership.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailWire
DECEMBER 25, 2023
In the wake of a string of nationwide recalls, the reputable pet food manufacturer, Blue Ridge Beef is the latest to join the list. The company, on December 21, announced a voluntary recall of three of its pet food varieties following contamination concerns, as confirmed by the U.S. Food & Drug Administration (FDA).
Practical eCommerce
DECEMBER 28, 2023
Optimizing a site for search engines is complicated. Here are helpful primers for getting started. The post My Top SEO Tutorials for Beginners appeared first on Practical Ecommerce.
Retail TouchPoints
DECEMBER 28, 2023
BCG’s research into consumers’ sustainability attitudes and actions is a very stark expression of three fundamental problems related to sustainability: 1. There are a raft of governmental targets and commitments that have no chance of succeeding unless they are actively understood by consumers and put into practice. 2. There are a host of global brand companies that, though they nod to more sustainable practices and have extensive roadmaps, have not found the investment ambition to bring their c
Digital Doughnut
DECEMBER 29, 2023
Sometimes it can be challenging to determine the metrics for an advertising campaign. For small businesses, it’s natural to work with basic indicators. For example, a newly established sole proprietorship wants to launch sales of its products and initiates advertising with the goal of “sales” — this is logical and natural. However, just as accounting transitions from a notebook to a huge Google/Excel spreadsheet, advertising also needs to move from basic sales acquisition to broader and more amb
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
RetailWire
DECEMBER 27, 2023
As the calendar turns to a fresh new year, there's a financial silver lining for minimum-wage earners across 22 states. Approximately 9.9 million workers will see a significant surge in their paychecks.
RetailDive
DECEMBER 28, 2023
The retail and branding expert discusses the state of the consumer, the habits companies should leave behind in 2023 and what lies ahead in the new year.
Retail TouchPoints
DECEMBER 27, 2023
Blind boxes have become a hot commodity for Gen Z and Gen Alpha consumers. With strategic packaging that keeps product contents hidden, blind boxes are designed to pique consumers’ curiosity and delight them with exclusive products — often featuring popular IP from brands like Disney and Sanrio. Global lifestyle brand Miniso has capitalized on this trend by partnering with some of the most popular IP owners to expand its blind box offering and encourage shoppers to #UnboxMagicalMoments on social
RIS News
DECEMBER 26, 2023
RIS takes a look back at the year, outlining which companies faced shut-downs or massive transformations, where workforce innovation is happening, and the state of labor industry-wide.
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
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