Sat.Apr 23, 2022 - Fri.Apr 29, 2022

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5 Ways AI Can Transform the Retail Industry: Examples and Benefits

lateshipment

The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. None of these insights would be possible without the internet of things (IoT) and, more importantly, artificial intelligence (AI).

Retail 130
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10 E-Commerce Shipping Best Practices You Should Know

lateshipment

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. However, major e-commerce businesses leave out shipping in their strategy as they consider the onus of it to be with the shipping carrier.

eCommerce 130
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5 Key Business Challenges Behind Your Merchandising Strategy

Wiser

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.

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We Increased Email Revenue 126% With Our Signature Klaviyo Jumpstart

Groove

Shambhala Publications, Inc. is a premier independent publishing company of written books, audiobooks and immersive courses that strive to improve physical and spiritual wellbeing. With genres such as Buddhism, Christianity, Mindfulness, Wisdom Traditions, Health, Yoga, Martial Arts and more, Shambhala Publications aims to publish meaningful content that enlightens society.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Take A Pragmatic Approach to B2B Conversation Design to Avoid Dystopian Dialogue

Forrester eCommerce

From their interactions as consumers, B2B buyers and customers are already accustomed to receiving relevant information curated by algorithms and delivered at the right time in dynamic and digestible formats. Across channels, devices, and interfaces, these audiences ask for what they want. They’re also aware of how their behavior drives the algorithmic co-creation of interest-based […].

B2B 370
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DICK’S Enters the Resale Market With In-Store Buy-Back Program

Retail TouchPoints

Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.

More Trending

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SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

What is SMS Marketing? It’s 2022, and people are using their cell phones now more than ever before. With this uptick in cellular device usage, SMS marketing is a hot topic for eCommerce marketers. So, what exactly is SMS marketing ? SMS marketing stands for Short Message Service 一 or text messaging. Brands are now using text messaging to send promotional messages, updates, company announcements and more to consumers that provide consent.

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Rising Digital Demands Drive New Skill Requirements Across Europe

Forrester eCommerce

European governments, businesses, and societies need to prepare for a fundamental transformation of their skills base to survive and thrive. To drive sustainable growth and innovation and to prepare for the future of work, European businesses depend on a blend of digital and technology-related skills as well as critical thinking, problem solving, resilience, active learning, […].

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Supply Chain Challenges Have Introduced a New Concept into Ecommerce — Inventory Pacing

Retail TouchPoints

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimi

Supplies 306
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Women in Tech: A Candid Conversation with BigCommerce Women Leaders

BigCommerce

Women’s History Month serves as a dedicated time to honor generations of trailblazing women.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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HubSpot vs Mailchimp: Comparing Platforms

Groove

A Comparison of HubSpot vs Mailchimp. Finding the right eCommerce marketing platform for your company’s needs is a huge decision that requires a ton of research and consideration. Researching the similarities and differences between HubSpot vs Mailchimp is a great first step in the right direction. Let’s get right into it! 1. Pricing. HubSpot. HubSpot has numerous pricing structures based on tiers.

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From Ad Hoc And Invisible To Predictable Business Outcomes With ESM

Forrester eCommerce

Are you facing the dilemma of improving service work? Service outcomes depend upon knowledge workers getting things done. Whether you’re servicing a laptop or a train, it’s all just operations. Service improvements require insight into what work needs to be done, who is doing the work, and where the work in progress is. But often, […].

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Treat Returns as a Competitive Advantage that Increases Customer Lifetime Value

Retail TouchPoints

Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.

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Shopify POS vs Clover POS (Apr 2022): Which is Best?

Ecommerce Platforms

The debate of Shopify POS vs Clover POS can be more complex than it seems. Both of these tools have a lot of benefits to offer the average ecommerce seller. With both Clover and Shopify, you can sell products online and offline, manage payments from a multitude of different sources, track your inventory and so much more. While Clover POS is most commonly associated with payment processing and merchant accounts, Shopify is more likely to be the solution you look at if you’re planning on expanding

POS 209
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Amazon Seller Insurance Requirements And The Top Providers

My Wife Quit Her Job

Amazon requires sellers with gross sales over $10,000 a month to have product liability insurance in order to sell on Amazon. If you hold a valid insurance policy, Amazon will pay for legal claims under $1000 for personal injury and product damage on the sellers behalf. In this post, you’ll learn… The exact Amazon insurance requirements How much insurance you need to purchase The best Amazon insurance providers for your business The easiest way to get Amazon seller insurance Why Do A

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Beyond The Cartoonish Metaverse — XR Designers And Users Deserve Better

Forrester eCommerce

XR designers cut corners because of the limitations of headsets but XR streaming from the cloud could liberate them.

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BJ’s Wholesale Club Positions Smaller Store Concept as ‘Innovation Lab’

Retail TouchPoints

BJ’s Wholesale Club is testing out a smaller store format called BJ’s market. The first 43,000 -square-foot concept store opened in Warwick, R.I. and will feature top-selling fresh foods, produce and seasonal products in what is designed to be a more convenient and efficient shopping space. BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery.

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10 E-commerce Retail Memes on Order Delivery Experiences

lateshipment

Working in retail is hectic. Working at an e-commerce store comes a close second. While looking for e-commerce retail memes to share with you for laughs (help you relax), I found that a lot of them were only based on marketing, website optimization, sales, etc. Which made me realize that the remaining half of the CX, the post-purchase, is involuntarily left out by e-commerce brands not just for memes but in their business operations as well.

eCommerce 130
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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402: How To Stop The Counterfeiters And CopyCats In Their Tracks With Steven Weigler

My Wife Quit Her Job

Today I have Steven Weigler on the show. Steven is the founder of Emerge Counsel, which is a law firm that specializes in intellectual property protection. If you sell on Amazon, you know that counterfeits and knock-offs are still a very serious problem on the platform. In this episode, Steve and I talk about low-cost ways to protect your IP from evil Amazon sellers.

Books 156
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La transformation digitale entraîne le besoin de nouvelles compétences IT

Forrester eCommerce

L'orientation des projets de transformation digitale, et par conséquent les stratégies sous-jacentes de sourcing, de recrutement et de gestion des talents IT, doivent toutes évoluer.

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Store Management Costs in the Era of Ecommerce

Retail TouchPoints

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online grocery accounted for 6.3% of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5% and are predicted to increase to 11.1% and then 20.5% in 2022 and 2026 respectively. The sign is clear — ecommerce is here to stay.

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API-first or Dressed-Up Middleware

GetElastic

How to Know if Your Commerce Platform is Truly API-first? In case you missed it, last week I covered what it means to be API-first , and how that’s different from a code-first approach. In this piece, I’ll write more about what API-first means for commerce, and why it’s not as hard to implement as you may think. The lingua franca amongst commerce vendors in 2022 is composable and API-first.

Demo 148
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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3 In-Person Shopping Experiences Today’s Omnichannel Shoppers Seek | Salsify

Salsify

After becoming increasingly accustomed to shopping online, today’s consumers seek omnichannel, hybrid shopping experiences that offer the best of both brick-and-mortar stores and ecommerce websites.

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Don’t Adopt Nature-Based Solutions That Come With A Side Of Dumb

Forrester eCommerce

As corporations look to express their commitment to the Earth and its earthlings, nature-based solutions (NBS) have taken on new urgency in the boardroom and sometimes not for the right reasons. First things first: NBS are defined by Forrester as natural and nature-based solutions to the consequences and causes of climate change that reduce an […].

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How to Tailor Return Strategies to New Holiday Shopping Patterns

Retail TouchPoints

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases. Nowhere is this delicate equation more critical than during the holiday season, when a larger proportion of purchases are gifts, raising the potential for misma

Gifts 278
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SheerID Partners With Brands to Reward Teachers During Teacher Appreciation Week

SheerID

Brands in numerous industries partner with SheerID for Teacher Appreciation Month to provide exclusive offers to the 6.7 million educators in the US.

Marketing 158
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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3 Tips for Optimizing Your Brand Partnerships | Salsify

Salsify

After a couple of years of pandemic-related social isolation, many of us could probably use a reminder: “No man is an island, entire of itself.”.

Retail 146
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Why Headless Commerce Is A Pain In The Neck

Forrester eCommerce

It’s not your fault you don’t understand “headless commerce.” Great products have great names that express what they are and why they’re good. Like “doghouse” or “sugar-free gum.” But headless commerce … that’s confusing, and it’s poorly messaged. Let’s run two tests to illustrate this. (Full disclosure: This is a roast of headless commerce.) Round […].

B2B 195
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Sustainability Update: eBay to Sell ‘Imperfect’ Apparel in UK, Adore Me Launches Sustainable Fashion Marketplace

Retail TouchPoints

Conscious consumption is on the rise and two big names in retail have launched new programs to tap into the consumer appetite to shop sustainably. eBay has launched a program to sell defective merchandise from more than 100 brands in the UK, while lingerie brand Adore Me has debuted a new marketplace that will exclusively feature sustainable fashion brands. eBay UK Features ‘Imperfect’ Products from North Face, Puma and More. eBay UK describes its new “ Imperfects ” program as “the fashion equiv

Fashion 271
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Passwork Review (Apr 2022): What You Need to Know

Ecommerce Platforms

Businesses juggling multiple accounts, each with different passwords, may find themselves in a situation where passwords need changing. Or requiring to grant someone access to said passwords. To do this safely, passwords need encrypting to prevent hacking and data breaches. This is where cloud-based, self-hosted password managers come into play. This sort of online tool allows businesses to manage all their passwords from the convenience of one place.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.