Forrester eCommerce
APRIL 5, 2023
Earlier this year I promised a slew of research on FinOps. Today, I published the first in this series on What Technology Executives Need To Know: FinOps. This report is especially timely as FinOps is getting a front row seat with executives globally across verticals and across organizations of all sizes.
Retail TouchPoints
APRIL 3, 2023
Boxed has filed for Chapter 11 bankruptcy protection and will wind down its retail operations while pursuing a sale of its software business. The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.
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My Wife Quit Her Job
APRIL 4, 2023
Today, I have a very special guest back on the show, Sam Dogen. Sam is the owner of the popular personal finance blog Financial Samurai. He’s also a published author and his last book, “Buy This, Not That” hit the Wall Street Journal Bestseller List. In this episode, we talk about passive income investments and how to manage your money in the current economic climate.
Wiser
APRIL 3, 2023
The online shopping experience has grown exponentially in recent years and has changed to encompass much more than just a website with an online storefront. Think about it, when was the last time you were scrolling through your social media and came across an ad for a product? Nearly every time, right? It usually goes something like this: you’re scrolling through your feed looking at normal posts when you come across an advertisement for a product.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
APRIL 4, 2023
“There’s the door, don’t let it hit you on the way out.” Have you ever been told that or felt that expression when you’ve departed a job?
Retail TouchPoints
APRIL 5, 2023
Best Buy will simplify responsible recycling of tablets, cords, keyboards and other electronics with a nationwide pilot of its new prepaid Technology Recycling Box. Consumers can order boxes in two sizes: small boxes that can carry up to six pounds for $22.99 and large boxes capable of carrying up to 15 pounds for $29.99. After consumers load the boxes with their old equipment, they can arrange for a UPS pickup or bring the box to a UPS drop-off location.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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lateshipment
APRIL 6, 2023
Is your business future ready? The e-commerce industry is continuously changing, so being up to date is crucial. In order to provide a seamless and engaging consumer experience across all touchpoints, including mobile commerce, beacon technology, and CTV advertising, the future of commerce must be fully omnichannel. Businesses must adopt a pipeline strategy, relying on data analytics and dynamic creative optimisation to boost conversions and produce an easy-to-use website experience.
Forrester eCommerce
APRIL 6, 2023
We draw the ten important learnings from Walmart’s 2023 fiscal year results.
Retail TouchPoints
APRIL 5, 2023
Shopping center operators are facing a new call to action: Evolve and elevate your experiences or lose your customers forever. Tanger Outlets has responded to this message with urgency as it aims to engage and acquire a younger demographic of consumers. “We’re pivoting away from being a real estate company and leaning into being an experience company,” said Stephen Yalof, CEO of Tanger Outlets in an interview with Retail TouchPoints.
Fabric
APRIL 5, 2023
One of the major e-commerce predictions for the next five years is that retailers will take a headless approach to commerce. Headless commerce is an architecture in which the front-end presentation layer is decoupled from the back-end commerce functionality, allowing for greater flexibility and customization, as well as richer, more immersive customer experiences by surfacing deep customer insights and leveraging best-in-class e-commerce software.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Salsify
APRIL 4, 2023
Hook, line, and sinker. Are your ecommerce marketing efforts grabbing the attention of consumers and luring them to shop your digital shelf? It might not be for the right reasons. Your products might have strong search engine optimization (SEO) or rank well on heavily researched platforms like Amazon. Your engagement rates might be off the charts. You might see strong sales for a while until, eventually, the bad reviews and returns start flooding in.
Forrester eCommerce
APRIL 5, 2023
You may have more scrutiny on spend and hiring, but you must still grow amidst the turmoil of disrupting supply chains, persistent war, and geopolitical and climate instability.
Retail TouchPoints
APRIL 4, 2023
From the U.S. government to the general public, more people are closely scrutinizing the actions of social media giants. While one is being questioned for its privacy practices ( TikTok ) and another is being pinpointed as the primary enemy to teens’ mental health ( Instagram ), Pinterest has been watching quietly on the sidelines. That is, until now.
Ecommerce Platforms
APRIL 5, 2023
The best BigCommerce store examples offer a fantastic behind-the-scenes look at what you can accomplish with the BigCommerce store builder. As one of the most popular ecommerce platforms on the market today, BigCommerce provides companies with a host of out-of-the-box tools they can use to make their store a phenomenal success. In fact, BigCommerce has more built-in functionality than many other well-known platforms.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Salsify
APRIL 6, 2023
A good product description will draw shoppers in, but an excellent product description will convert them to purchase.
Forrester eCommerce
APRIL 7, 2023
Enterprises are hitting their stride in learning how to manage hybrid cloud environments. This week’s announcements from IBM and HPE kick off April on a good note for hybrid cloud.
Retail TouchPoints
APRIL 4, 2023
The Home Depot Foundation , the charitable arm of The Home Depot , has pledged to invest $10 million in community service projects for 2023 in celebration of the 30-year anniversary of The Home Depot’s associate volunteer force, Team Depot. The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborho
Ecommerce Platforms
APRIL 5, 2023
Your Shopify store can attract customers without constant ad spend — all you need is to do a bit of research and create a blog. How does this work and how do you add a blog to your Shopify website? Learn all about it in this step-by-step guide. What is Shopify Shopify is one of the most popular ecommerce platforms that makes it possible to create an ecommerce store, host it, and conduct all the business processes from marketing to sales.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
RetailDive
APRIL 5, 2023
The retail giant expects that within three years, 55% of its fulfillment center volume will move through automated facilities, and a whopping 65% of its stores will be automated to some extent.
Forrester eCommerce
APRIL 7, 2023
This week, I attended the Global Privacy Summit, hosted by the International Association of Privacy Professionals. This is my fourth time attending, and the shortest way to recap the event is: AI is so hot right now.
Retail TouchPoints
APRIL 7, 2023
Ralph Lauren has opened a concept store in Miami that will accept cryptocurrency payments through a partnership with BitPay , according to a tweet. Marking the first time Ralph Lauren will accept crypto as payment, the store will accept cryptocurrencies including bitcoin, Ethereum, polygon and dogecoin. Products available include the Men’s Purple and Women’s Collection luxury labels as well as one-of-a-kind handbags and other accessories that will be sold exclusively at the Miami store.
Ecommerce Platforms
APRIL 5, 2023
The best Ecwid store examples are a great source of inspiration for anyone planning on building their own ecommerce website with Ecwid technology. Available either as a plugin for your existing website, or as a standalone solution for building a simple online presence, Ecwid offers a cost-effective and simple solution to brands getting started in the digital space.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RetailDive
APRIL 4, 2023
Cuts have hit distribution centers in Texas and Pennsylvania, as information about the total impact of layoffs slowly trickles out.
Forrester eCommerce
APRIL 7, 2023
Forrester’s Buyers’ Journey Survey, 2022 asked global purchase influencers about their experiences of making a variety of technology and non-technology purchases for their businesses. In our recent report, “The Buyer’s Journey: Business Applications” we looked at respondents who purchased or will purchase a business application.
Retail TouchPoints
APRIL 3, 2023
Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. Employing tactics ranging from social engineering to credit card skimming, criminals can attack anywhere along the supply chain, from payment system providers to customers.
Ecommerce Platforms
APRIL 5, 2023
Shop Pay Installments is a payment solution offered by Shopify that lets users buy more expensive products without leveraging credit card debt. Below, you’ll learn about the benefits of Shop Pay Installments for businesses, how it works, and how to set it up on your Shopify store. What is Shop Pay Shop Pay is a fast and secure checkout process designed for Shopify stores.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
UpSellIt
APRIL 7, 2023
The checkout process is a critical point in the conversion funnel, as it’s the final step in the buyer’s journey. If you’re not optimizing your checkout pages, you’ll be missing out on conversions right at your fingertips. Luckily, there are a variety of ecommerce checkout optimization strategies that brands can implement to quickly improve conversion rates and customer satisfaction.
Forrester eCommerce
APRIL 6, 2023
The rise of automation adoption has led to technology leaders rediscovering process analysis and improvement to scale automation beyond tasks towards end-to-end process automation. So, the time is right for us to dive into the Process Intelligence software market and provide a landscape of relevant vendors as well as technology and adoption trends.
Retail TouchPoints
APRIL 5, 2023
Buy Now, Pay Later ( BNPL ) solutions have exploded in popularity, with a staggering growth rate of 1000% since 2019. So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront. However, the winds of change are blowing: as inflation and interest rates continue to climb, BNPL is shedding its reputation for luxury spending and becoming a financing solution for
Ecommerce Platforms
APRIL 5, 2023
Today, we’re taking a look at some of the top AI statistics worth knowing in 2023. You don’t have to be a tech enthusiast to have an interest in artificial intelligence. Over the years, AI has become an increasingly commonplace part of our everyday lives. Countless tools, from collaboration and communication apps to customer service software, include their own AI enhancements.
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
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