Sat.Dec 15, 2018 - Fri.Dec 21, 2018

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Site Outages Shine the Light on Retail Weak Spots During Holiday Season

RTP blog

By Claude Robinson, Oracle With the kick-off of the holiday shopping season now in the rearview mirror, retailers have already learned some important lessons—ones that hit the bottom line of some of the biggest brands in the business. Brand names like Walmart, J. Crew, lululemon, Lowe’s, Best Buy, and Office Depot found out the hard way that their websites were unprepared for the flood of online shoppers on Black Friday through Cyber Monday.

Retail 150
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How Fake Coupon And Deal Sites Are Stealing Your Sales And What To Do About It

My Wife Quit Her Job

Picture this scenario. A customer in your online store is about to checkout. But they see a discount code field in your cart, do a search for “YourStore.com coupons” and find a coupon from a deal site like RetailMeNot or Coupons360. But wait! You don’t have any outstanding coupons in your shop. The codes are fake!!! The customer then tries the fake coupon code on your shop and it doesn’t work so they leave to search for more fake codes.

Customer 184
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7 Tips for Selling Handmade Items on Amazon

ecomdash

Since 2015, crafters and artisans have been selling their handmade products to Amazon’s 250 million global customers. Handmade at Amazon marketplace is a great additional option, or alternative, to selling on Etsy. If you’re an Etsy seller, or an artisan entertaining the idea of selling your creations online, you should consider Amazon Handmade. To help, we’ve listed seven tips for selling handmade items on Amazon that’ll make your transition much more seamless. #1 – Read the Fine Print.

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Phishing: The Simple Attack That Shreds The Defenses of Sensitive Network

Forrester eCommerce

Diplomatic networks carry some of the world’s most sensitive information – communications between world leaders, key technical intellectual property, trade strategies, and military plans. A recent report by anti-phishing vendor Area 1 Security, reveals that a 3 year-long cyberattack led to the successful breach of the European Union’s diplomatic communications network.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Drive Customer Loyalty with a Remarkable App Experience

BigCommerce

Smartphones are arguably consumers’ most personal devices simply because most of us centralize our lives on them: interpersonal communication, social…

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Top Online Retailers Winning a Competitive Market

Optimizely

How do you carve out your slice of the market in a super competitive industry? If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. It’s far easier if you’re selling a niche product such as nootropics. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market.

More Trending

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What Is Forrester’s Definition Of Enterprise AI?

Forrester eCommerce

There are two types of AI. Watch the video below to learn which one you should forget about and which one you should go full steam ahead with. Have additional questions about enterprise AI? Schedule an inquiry to dive deeper, or check out my latest research here.

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Facebook Remarketing: Using Targeted Advertising Campaigns To Increase Sales

BigCommerce

Digital cart abandonment is at an all-time high.

Other 398
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RTP Editors Spotlight What To Watch For At #NRF2019

RTP blog

Every year, the Retail TouchPoints editorial team travels to the NRF Big Show in New York City, and this year’s event, held Jan. 13-15, 2019, will really live up to its name: the conference is projected to host 37,000 attendees, 16,000 retailers and more than 700 exhibitors. Top names speaking at the event will include Marvin Ellison, President and CEO of Lowe’s ; Jamie Nordstrom, President of Stores at Nordstrom ; Brian Cornell, CEO of Target ; Heidi Zak, Co-Founder and Co-CEO of ThirdLove ; Re

Travel 150
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Ecommerce Optimization: 11 Steps to Boost Conversions with Copywriting

Ecommerce Platforms

If you aren't happy with your conversion rates for your online store, then you've come in the right place. This is where mastering the art of copywriting for ecommerce platforms comes into its own. Once you've got to grips with the art of writing compelling copy, you're more likely to engage with consumers in a way that touches them- and therefore, pushes them further down the sales process.

eCommerce 174
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Augmented Intelligence Is The Key To Driving Rapid Business Value With AI

Forrester eCommerce

Leveraging AI to augment human intelligence leverages the superhuman advantages of AI and the super-AI advantages of humans to drive large, tangible business value quickly. Thanks to easier stakeholder buy-in, quantifiable ROIs, lower R&D costs, fewer technological hurdles, and less change management, AI is being used to augment jobs ranging from data center technicians and […].

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Can you improve 2019 looking back at 2018 data?

Bryan Eisenberg

I have been sharing more content on LinkedIn lately, are we connected there yet? Have a great 2019. The post Can you improve 2019 looking back at 2018 data? appeared first on Bryan Eisenberg & Jeffrey Eisenberg.

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Grinchbots Seize The Holiday Season: A Data Lesson For Retailers

RTP blog

By Julian Waits, Devo Technology It was Christmas and my nieces and nephews asked for just one thing: Hatchimals. I was desperate to find them, but everywhere I looked was sold out. I was in a pinch. After some online sleuthing, things started to look up — a private seller had Hatchimals available for purchase on eBay. I got excited and purchased four, albeit at a significantly higher cost than I would have at a traditional brick-and-mortar store.

Retail 150
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4 Key Ways to Gain Customer Trust as an Ecommerce Business

Bootstrapping Ecommerce

Do your website visitors trust you? You need to build customer trust to turn website visitors into customers. Here are 4 ways you can start. The post 4 Key Ways to Gain Customer Trust as an Ecommerce Business appeared first on Bootstrapping Ecommerce.

eCommerce 151
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Leverage Forrester’s Business Strategy Workshops To Accelerate Digital Transformation

Forrester eCommerce

Looking for help with rethinking your current business model? Watch the video below to learn how Forrester is leveraging design thinking in our business strategy workshops to help executives unlock customer value. Accelerate your own digital transformation by booking an inquiry or by checking out my research here.

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238: How To Become An Influencer In Your Niche With Selena Soo

My Wife Quit Her Job

Today I’m thrilled to have Selena Soo on the show. Some of you have probably heard of her before because Selena is fairly well known in the online business and entrepreneurship space. In any case, Selena is a publicity and marketing strategist who helps authors and coaches become well known leaders in their space. She’s worked with a bunch of big names like Farnoosh Torabi, Kimra Luna and she’s helped countless others like Ramit Sethi and Pat Flynn.

Books 120
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4 Ways to Integrate Facebook Messenger Marketing to Your Omnichannel Ecommerce Strategy

Omnisend

When it comes to connecting with your customers on new channels, it doesn’t get much better than Facebook Messenger marketing. For most users, the app is already open, with notifications turned on, and a channel they already love to use. By connecting with them via Messenger, you’re just reaching customers in their very natural habitats. Read more The post 4 Ways to Integrate Facebook Messenger Marketing to Your Omnichannel Ecommerce Strategy appeared first on Ecommerce Marketing Automation | Om

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4 Step Guide on How To Collect Emails Addresses And Grow Your Sales

Ecommerce Platforms

If you’re looking for tips about how to grow your newsletter list, here is a 4 step guide collect email addresses for you ecommerce store or business. According to a 2018 report by Monetate, a first-time customer, on average, will take about three and a half shopping sessions- over about 25 days- to finally make up their mind and close a sale. Let that sink in for a minute.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Tainted Love: Understanding Tainted Detection In The MITRE ATT&CK Evaluation

Forrester eCommerce

In my previous blog post on the MITRE ATT&CK Evaluations I developed a scale for rating the individual vendor evaluations and provided source code to help make the results more generally consumable. Since publishing this blog, I’ve been having a number of conversations with clients about the ‘tainted’ modifier in the recent MITRE ATT&CK evaluations […].

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238: How To Become A Leader In Your Space With Selena Soo

My Wife Quit Her Job

Today I’m thrilled to have Selena Soo on the show. Some of you have probably heard of her before because Selena is fairly well known in the online business and entrepreneurship space. In any case, Selena is a publicity and marketing strategist who helps authors and coaches become well known leaders in their space. She’s worked with a bunch of big names like Farnoosh Torabi, Kimra Luna and she’s helped countless others like Ramit Sethi and Pat Flynn.

Books 120
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Getting the most out of Retail’s Big Show 

GetElastic

Not only is this time of year crazy busy for retailers due to holiday shopping promotions and end of year sales blitzes – it’s also when brands and retailers start prepping for Retail’s Big Show. The National Retail Federation (NRF) puts on retail’s big event every January in New York City and there’s a lot to cover in those three days.

Events 134
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A Comprehensive.STORE Domains Review

Ecommerce Platforms

Are you looking for a domain name for your online store? If so, you're in in the right place. This review takes an in-depth look at new domains, specifically.STORE domains, and aims to answer all of your burning questions on the subject. Sound good? Let's dive in! Why.STORE Domains? 96% of Americans enjoy shopping online. This is a fact. So, it's hardly surprising more and more entrepreneurs are trying to establish a presence on the web.

eCommerce 116
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Acquisition Season Continues In The CFM And VoC Space

Forrester eCommerce

Verint announced on Monday that it is acquiring VoC specialist, ForeSee. This adds to Verint’s growing portfolio of products. But it also adds to the growing list of CFM and VoC vendor acquisitions that we have already seen this year.

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Low Budget Videos, High-Quality Marketing

Fastr

Yes, we know the struggle is real. And we also know that your budget isn’t unlimited. When it comes to sacrificing resources having […]. The post Low Budget Videos, High-Quality Marketing appeared first on Zmags.

Marketing 100
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How to handle multi-currency payment method in your online store?

Elsner

The online ventures are growing and spreading at the same time across the globe at an unimaginable pace. With stores serving in different countries, customers shall want to pay you in their own money terms. What shall you do then? It’s not feasible to convince all the customers in your desired currency. You might drive away potential customers from the store with this act.

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The 6 Best Klaviyo Alternatives for Ecommerce

Omnisend

Many merchants turn to Klaviyo for email marketing needs, however, Klaviyo’s pricing is usually what turns them away. Luckily, when it comes to email marketing for online merchants, there are a plethora of Klaviyo alternatives out there. So I’ve compiled the 6 best Klaviyo alternatives if paying that price isn’t your jam. But before we Read more The post The 6 Best Klaviyo Alternatives for Ecommerce appeared first on Ecommerce Marketing Automation | Omnisend.

eCommerce 104
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Smart Retail eCommerce Shopping Features And What We Can Learn From Them

Forrester eCommerce

Retailers are trying to differentiate their shopping experiences to win, serve, and, retain increasingly empowered customers. The first step to adding any website feature is to ensure you understand your customers, their needs, and journeys. You’re lost without it. Here are three examples of smart retail website features making online shopping easier in fashion today […].

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Bidali integrates Enjin Coin into payment gateway enabling seamless Liquidity and real-time payments

Retail Technology Review

Bidali, Canada’s first regulated crypto-payment processor and online gift card retailer, has announced the integration of Enjin Coin (ENJ) as a method of payment across their ecosystem, in a move to offer seamless liquidity and real-time payments to gamers.

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eCommerce Sales: Building experiences when you’re not face-to-face

TradeGecko

Ecommerce is always developing, and trends are always changing. Today, customers with discretionary income, especially millennials living in bigger cities, are looking for more than "just" products. This doesn't mean you need to completely change your whole business strategy to keep pace – just adapt it and try some new ideas.

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What to sell on eBay in 2019

Frooition

The year is not quite over yet, but eBay expects net revenue between $2.85 billion and $2.89 billion for 2018. Whatever you want to sell on eBay, customers are there. And with eBay’s average visit duration being 50% longer than on Amazon, eBay is the perfect place to cross sell to browsers and increase your average sale value. Competition is fierce, trends change fast, and popular items can quickly fall out of fashion.

Fashion 96
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.