Salsify

JANUARY 9, 2024

Check out how shoppers are using ecommerce AI tools both intentionally and inadvertently during the buying journey and how they can boost brands’ success.

eCommerce 158

eCommerce 158

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for y

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Customer Customer Retention Social Media X-cart 88

RetailDive

JANUARY 8, 2024

From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

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Retail Consumer 132

Algopix

JANUARY 10, 2024

In the dynamic landscape of e-commerce, Amazon stands as the preeminent platform for sellers aspiring to reach a global audience. The realm of selling digital products on Amazon has witnessed a surge in popularity, offering a plethora of unique opportunities alongside inevitable challenges. This comprehensive guide aims to unravel the intricacies surrounding the process – from navigating Amazon’s expansive digital products landscape to deploying effective marketing strategies, unders

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eCommerce Books Social Media Information 123

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

My Wife Quit Her Job

JANUARY 8, 2024

In this episode, I’m going to give you my predictions for ecommerce and small business entrepreneurship in 2024. I’ll dive into what’s next, discuss everything from the shifting landscape of eCommerce jobs to artificial intelligence and what’s going on with China. What You’ll Learn My predictions for 2024 Ho artificial intelligence will affect business The role of China and ecommerce Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run

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eCommerce 230

RetailDive

JANUARY 10, 2024

The spread of misinformation, toxic user bases and the prevalence of bots is leading to a perceived decline in platforms, according to Gartner.

Social Media 131

Social Media Consumer 131

Salsify

JANUARY 11, 2024

Customer acquisition may be the goal of most marketing campaigns, but it's customer retention that really sets a successful brand or retailer apart.

Customer Retention 153

Customer Retention Customer eCommerce Marketing 153

Forrester eCommerce

JANUARY 9, 2024

In 2000, the hottest holiday gifts for tweens were Bratz Dolls and the Nintendo Wii. In 2023, they were 64 oz Stanley tumblers and skincare products from Sephora. My, how have the times changed. But why? It’s because of the unique impact of the creator (also known as the influencer).

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Gifts B2C Consumer Customer 264

Practical eCommerce

JANUARY 10, 2024

This week's rundown includes updates involving loyalty programs, live-selling, generative AI, video players, fraudulent reviews, return shipping, and more. The post Ecommerce Product Releases: January 10, 2024 appeared first on Practical Ecommerce.

eCommerce 102

eCommerce Shipping 102

Retail TouchPoints

JANUARY 12, 2024

As 2024 advances, the importance and reach of paid social media advertising will only continue to grow. For online retailers that want to stay relevant and competitive, it’s important to stay on top of the latest trends and strategies. Here are six social commerce trends you should be aware of to maximize your results and drive growth in the coming year, based on insights from Multichannel Marketing Report 2023 by DataFeedWatch, a comprehensive analysis of the global ecommerce landscape ba

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Social Media Beauty and Health Multichannel eCommerce 316

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Wiser

JANUARY 8, 2024

Retail price checks, an essential aspect of retail, involve monitoring and updating the prices of goods within a store. However, with the sheer volume of products and the rapid fluctuations in market trends, this can be an overwhelming task. In the pursuit of competitive pricing and high customer satisfaction, these checks must be accurate, efficient, and consistent across all locations.

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Operations Technology Mobile Customer Experience 141

Forrester eCommerce

JANUARY 12, 2024

Providers and users of connected products in the EU, or services related to such products, take note: The EU Data Act is now in force. The clock on the transition period started ticking on January 11, 2023, and you need to be prepared.

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Automotive Customer 459

RetailWire

JANUARY 8, 2024

Are you someone who enjoys adventure and wouldn't mind touring the country in one of America's most iconic vehicles? If yes, you might be one of the people Oscar Mayer is seeking.

Food and Beverages 119

Food and Beverages 119

Retail TouchPoints

JANUARY 12, 2024

Coachtopia , the circular fashion sub-brand of Coach, has launched a new documentary web series designed to educate consumers about the impact of fashion’s growing waste problem and how the budding brand is tackling it head-on. The Road to Circularity , hosted by sustainable fashion advocate and Coachtopia community member Aditi Mayer, brings consumers behind the scenes of the brand.

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Fashion Channel Operations Consumer 311

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JANUARY 10, 2024

Jamie Salter also says Shein makes “a lot more than $30 billion” and hinted that the brand licensing firm could IPO in the next 18 months.

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Forrester eCommerce

JANUARY 11, 2024

Some news you expect, some you don’t. I’ll be honest — I didn’t expect this and would have bet against the idea if someone told me about it yesterday. HPE is acquiring Juniper Networks. I’ve had a couple days to process it, and during that time, I had an epiphany.

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Customer 285

Practical eCommerce

JANUARY 11, 2024

Autocomplete suggestions are based on search volume and thus helpful for keyword research. The post 6 Handy SEO Autocomplete Tools appeared first on Practical Ecommerce.

SEO 116

SEO eCommerce 116

Retail TouchPoints

JANUARY 10, 2024

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases. “Lowe’s has been serving DIY customers for more than 100 years, and now we’re rewarding their longtime loyalty by offering even more value when then they shop wit

Workshop 312

Workshop Gifts Shipping Improvements 312

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

365 Retail

JANUARY 12, 2024

2023 stands as a year of significant achievement for Gloucester Quays , an urban outlet located in the South West. The outlet, under the management of Peel L&P , has reported record levels of leasing activity, accompanied by a notable increase in both footfall and sales. This growth trajectory has been influenced in part by the introduction of several high-profile international brands.

Food and Beverages 109

Food and Beverages Leisure Events Retail 109

Forrester eCommerce

JANUARY 10, 2024

Organizations that are advanced in their digital measurement practices track their performance through: digitally-sourced revenues, digitally-impacted costs, digitally-enhanced operations, and digitally-satisfied customers. To help our clients do just that, we’ve created a digital measurement framework and customized it to specific industry sectors.

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Banking Operations Management Customer 264

Practical eCommerce

JANUARY 9, 2024

New tools are crazy advanced, mimicking a user's speech, voice, and lip movements. The post AI Is Transforming Online Video appeared first on Practical Ecommerce.

eCommerce 117

eCommerce 117

Retail TouchPoints

JANUARY 9, 2024

CMOs are working with limited spending power, prompting a critical examination of resource allocation and a quest for cost-effective yet high-impact solutions. Gartner reveals that 71% of CMOs believe they lack sufficient budgets to fully execute on advertising strategies, and GroupM expects U.S. ad spending to increase 5.1% in 2024, lower than India, China, Germany and Brazil.

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Retail Omnichannel Channel Mobile 290

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

JANUARY 10, 2024

Yodel has appointed Simon Chave as its new Chief Information Officer to continue the business’ digital transformation journey following another successful year. Simon has been a key member of Yodel’s tech leadership team since joining the business in 2020 and has led a series of digital transformation initiatives to enhance e-commerce, customer service and operational capabilities across the business.

Information 109

Information eCommerce Supplies Technology 109

Forrester eCommerce

JANUARY 10, 2024

Every year we at Forrester put our heads together and look at what trends we are seeing, what our data and forecasts are telling us, what we are hearing in inquiries and interviews and gaze into the metaphorical crystal ball to try and give some advice on what to expect in the coming year.

Customer Experience 264

Customer Experience Customer 264

RetailDive

JANUARY 9, 2024

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior.

Retail 109

Retail Customer Consumer 109

Retail TouchPoints

JANUARY 9, 2024

Solo Brands , a company with a portfolio of lifestyle brands including Solo Stove , Chubbies , Oru Kayak , ISLE and Icy Breeze , has announced that President and CEO John Merris will step down from his post, effective Jan. 15, 2024, when Christopher Metz, who most recently served as CEO of Vista Outdoor Inc., will take over. Metz has more than 25 years of experience leading consumer and durable goods companies.

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Outdoor Sporting Goods Consumer Channel 289

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailWire

JANUARY 8, 2024

The much-anticipated billion-dollar court trial determining whether Berkshire Hathaway used improper accounting techniques in their purchase of the Haslam family's minority stake in Pilot Travel Centers was surprisingly canceled. Instead of a trial, the two sides have agreed to a settlement, though the terms were not disclosed to the public.

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Travel 109

Forrester eCommerce

JANUARY 9, 2024

2024 promises a better tech spend outlook for the US — Forrester forecasts that US tech spend will grow 5.5% in 2024, up from 4.5% in 2023.

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Information Technology 294

RetailDive

JANUARY 8, 2024

The past year was riddled with bankruptcies, layoffs and a handful of public debuts. What does this next year have in store for the industry?

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Retail TouchPoints

JANUARY 10, 2024

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of. Citing the Bureau of Labor Statistics , Amazon noted that employees regularly leave nearly 30% of their total compensation on the table in the form of unused benefits, and pointed to additional research that sho

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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