Sat.May 30, 2020 - Fri.Jun 05, 2020

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From shipments to cash flow, pandemic uncertainty makes reopening harder

RetailDive

Nobody really knows how to forecast the next phase of the COVID-19 crisis without precedent. Getting it wrong could wreak havoc on retailers' operations.

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Do Channel Vendors Need Public Relations Anymore?

Forrester eCommerce

The communications industry is facing a perfect storm of converging forces, from COVID-19 to the rise of influencer marketing and even AI. At Forrester, we research around 10,000 global technology vendors that utilize indirect sales and often get asked about the value of PR in the channel. A trend that is affecting many channel leaders […].

Channel 536
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Research: Brits expect their level of online shopping to increase over the next six months

Retail Technology Review

New research (1) from JGOO, the next generation leader in digital commerce, reveals that over the next six months 35% of UK adults expect the level of their online shopping to increase compared to 18% who anticipate it will fall.

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Shopify Blog – Should I Use WordPress For My Shopify Or BigCommerce Blog?

My Wife Quit Her Job

This post will teach you how to start a Shopify blog and answer the age old debate on whether you should use Shopify’s native blogging platform versus a WordPress blog on a subdomain. Most people do things backwards when it comes to selling and making money online. For example, the other day a reader emailed me to complain that he’d spent 3 months designing a beautiful website on Shopify but wasn’t making any sales because of a lack of traffic.

Blog 435
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Supercharge Your Ecommerce Sales Using These SMS Marketing Best Practices

BigCommerce

Ecommerce is growing faster than ever. In 2019, ecommerce generated $3.5 trillion in sales and is expected to hit $4.

eCommerce 418
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Accelerate Digital Transformation With The Right Strategic Partner

Forrester eCommerce

In March 2020, as the implications of a global shutdown of physical offices became apparent, executives responsible for digital initiatives went into overdrive. If your firm is already digitally advanced, it’s likely to be faring far better than less advanced competitors by now. But no matter where your firm is today on it’s pandemic-induced digital […].

Customer 515

More Trending

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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini. More than two-thirds ( 69% ) of retail executives also expect enthusiasm for contactless options will continue.

Mobile 267
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8 Ways Dropshipping is Empowering eCommerce Business

lateshipment

Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer goods in stock. The dropshipping model mostly involves retailers working with other retailers, or working with players up the hierarchy. It is up to manufacturers and wholesalers, rather than dropshippers, to ensure that customers get their goods at designated places.

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Culture Is (Still) Not About Ping-Pong Tables And Free Meals

Forrester eCommerce

It’s been more than two months since corporate America’s unexpected leap into the deep end of the remote work pool. Behind the backdrops of our endless video calls, we’ve been juggling unexpected incursions from children, pets, and other household activities. Despite the occasional drama, we’ve been largely successful at adapting to this new paradigm, answering […].

Other 466
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How SEO Increased This Client's Organic Revenue by 22%

Groove

Final Draft is the number one professional screenwriting software used by screenwriters and filmmakers around the world. The software is used by 95% of film and television productions, including production companies like Netflix, Paramount, Pixar and NBC Universal. At first, the company wanted to redesign their website and offer a better user experience, so they enlisted the help of the Groove Commerce team.

SEO 243
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen

Retail TouchPoints

The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves have resulted in locked-up inventory, lost sales and, in extreme cases, bankruptcies. Retailers have scrambled to ensure customers are able to get essential items as quickly as possible, using different methods to remain contact-free such as curbside pickup, social distancing while shoppin

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How to Skyrocket Sales with Ecommerce Referral Marketing

BigCommerce

Referrals are nothing new to the world.

Marketing 388
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Use These First Principles To Succeed With Robotic Process Automation In 2020

Forrester eCommerce

Let’s just say that one measure of the hype that surrounds any emerging technology is the amount of new (and largely superfluous) jargon that it generates. Enterprise automation market needs pragmatic advice The market for Robotic Process Automation (RPA) has been in hypergrowth for a while now. RPA, and its extension into intelligent automation (IA), […].

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10 Best Print On Demand Companies For Custom Products In 2020

My Wife Quit Her Job

Print on demand companies (POD) are a valuable platform for entrepreneurs looking to sell customized products without worrying about order fulfillment and without spending any money. In fact, POD is the cheapest and easiest way to create products to sell online with zero upfront cost. With a print on demand company, you can instantly offer hundreds of personally customized products at the push of a button.

Customer 210
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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As Protests Continue, Retail CEOs Express Empathy, Opposition To Racism

Retail TouchPoints

Over the past several days, executives from diverse retail companies issued statements and social media posts to employees and customers, seeking to compassionately address the strong feelings stirred up by the death of George Floyd and racism in general. Even as their stores were being looted as many protests turned into nightly riots, retailers avoided criticizing those actions or the perpetrators.

Retail 212
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Misteaks Were Made

Steve Dennis

If we try a new tactic, it might not work. It might be too early, too late, too expensive, too small a market, you name it. We might mess up the execution or spend too much money to possibly earn a decent return. Indeed, if we build it, they (the customers) might not come. Stepping up to the plate to pursue radical innovation makes us vulnerable to criticism, indifference, maybe outright scorn.

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Will Virtual Care Stand The Test Of Time? If You’re Asking The Question, It’s Time To Catch Up

Forrester eCommerce

Virtual Care Blog Series — Part 3 Forrester made the call that 2020 would be the tipping point for virtual care adoption. The pandemic accelerated digital transformation for many healthcare organizations (HCOs) from a matter of years to a matter of months. Previous barriers to virtual care for consumers have been removed, such as lack […].

Blog 383
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307: How To Make Life Changing Wealth And Have A Great Family Life With Steve Chou

My Wife Quit Her Job

In this episode, I share a collection of principles that I live by on how to make life changing money without sacrificing your family life. After all, your capacity to build wealth depends on your mindset, habits and your ability to balance family, health and work. Enjoy! What You’ll Learn. The collection of principles I live by on how to build life changing wealth without killing yourself.

Books 156
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Three Estonian Grocers Roll Out Automated Freestanding Pickup Units

Retail TouchPoints

Estonian grocery chains Coop Estonia , Selver and Prisma will deploy the Cleveron 501 robotic grocery solution at some of their stores. The stand-alone units are installed in parking lots near supermarkets, allowing shoppers to pick up their orders at a designated time by simply entering a PIN on a user console. Each unit is 25 square meters in size and climate-controlled for continuous operation all year.

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Spar removes 300 tonnes of plastic from own-label packaging in a year

TalkingRetail

Spar has removed nearly 300 tonnes of virgin plastic from 53 own label products, prevented more than 100 tonnes of black plastic going to landfill, and added recycling information on over 700 Spar own-label products in the past year. The symbol group has unveiled new targets for 2025, on World Environment Day today (5 June), This story continues at Spar removes 300 tonnes of plastic from own-label packaging in a year.

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Virtual Care is A Requirement – Not A “Nice To Have”

Forrester eCommerce

Virtual Care Blog Series – Part 2 The pandemic has pushed virtual care technologies to make the leap across the chasm of adoption as even the pragmatists and conservatives have started deploying these services. Forrester made the call that 2020 would be the tipping point in virtual care adoption and the pandemic accelerated this shift […].

Blog 369
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10 Free HubSpot Integrations For Startups Revenue Boost

MakeWebBetter

No money to buy the best tools for your startup business? Hakuna Matata! I have compiled a list of absolutely free online business tools that will help your business grow and give lots of bang for your buck. So, If you are looking to transform your idea into a startup. And you’re searching for the […]. The post 10 Free HubSpot Integrations For Startups Revenue Boost appeared first on MakeWebBetter.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Report: Simon Sues Gap Over Nearly $66 Million In Unpaid Rent

Retail TouchPoints

Simon Property Group is suing Gap on the grounds that the retailer has failed to pay more than $65.9 million in rent and other charges during the COVID-19 pandemic, according to CNBC. Gap stopped paying rent on its temporarily closed stores in April, a move that was expected to save approximately $155 million in monthly costs. Gap and its banners, including Banana Republic and Old Navy , operate 412 stores at Simon properties, making it one of the mall operator’s biggest in-line tenants in terms

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5 B2B eCommerce Strategies you need now

TradeGecko

Every wholesaler worth his salt knows that successful wholesale businesses are built on the back of strong customer relationships. Unlike the B2C buyer experience, B2B customers require relationship building on a personalized, almost bespoke level. Therein lies the challenge of B2B marketing.

B2B 114
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Two Questions To Ask Yourself About Your COVID-19 Messaging

Forrester eCommerce

As B2B analysts, we’ve been asking ourselves whether organizations have been responding to this health crisis in a way that is truly helpful to their customers. Our upcoming report, “Messaging In The Time Of COVID-19,” which details our findings after reviewing 60 B2B websites and social accounts across 12 industries, seeks to answer that question. […].

B2B 364
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Payzone signs up independent retailers

TalkingRetail

Payzone has reported that 2,300 independent retailers have signed up to use its terminal in the past six months, including those affiliated to Budgens, Bestway and Costcutter. Payzone, which was acquired by Post Office in October 2018, now has a strengthened network of 24,000 locations. December 2019 saw Payzone and Post Office become the exclusive bill.

Retail 124
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Employee And Management Upskilling Must Go Beyond New Safety Protocols

Retail TouchPoints

As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates will play a crucial role in how the industry moves forward, industry experts affirm that all members of the retail enterprise — from the C-level on down — must prioritize learning and development in order to acquire the skills needed to adapt and evolve in a world affected by COVID-19.

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The key email to send at every stage of the customer journey

Omniconvert

Every customer at your eCommerce store is on a journey. And while each customer’s individual journey can vary, there is. The post The key email to send at every stage of the customer journey appeared first on ECOMMERCE GROWTH Blog.

Customer 103
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Artificial Intelligence Is Dumb Without The Elasticity Quotient

Forrester eCommerce

How much has your business really changed since implementing AI? I’m not asking about lift for discrete metrics such as customer loyalty, campaign revenue, or even process optimization. Was the DNA of your enterprise altered by tweaking the edges? Of course not, because the elasticity quotient was not met. The elasticity quotient links the KPIs […].

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Camelot reveals record National Lottery sales

TalkingRetail

Camelot UK has reported its third successive year of sales growth following the company’s wide-ranging strategic review carried out in 2017. National Lottery ticket sales for the year ended 31 March grew by 9.7% to a record £7.9bn. In addition, Camelot grew total sales of draw-based games by £455.3m to £4.5bn, driven by improvements made. This story continues at Camelot reveals record National Lottery sales.

Games 120
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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.