Sat.Jun 10, 2023 - Fri.Jun 16, 2023

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5 Emerging Conversion Best Practices for Ecommerce Websites

Retail TouchPoints

In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.

eCommerce 314
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Why Enhancing ESG and Appealing to Gen Z ‘Starts With Vulnerability’

Retail TouchPoints

It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that modern shoppers are savvy to brands that talk the talk but don’t actually walk the walk. Developing a company that truly builds environmental, social and governance (ESG) principles into its structure is a long, difficult road, and it requires retailers to look at themselves openly and honestly before they can even begin. “ I think it starts with vulnerability ,” said Alfred Ishak, who is the Sen

Customer 256
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?Change Fatigue In Digital Transformation: Where Has All The Value Gone?

Forrester eCommerce

Change fatigue is not about stamina; it’s about a lack of perceived value. Read this blog to learn the key steps to stop fatigue from creeping into your transformation journey.

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How AI Search Pushes the Commercial Web to its Edge

GetElastic

Today, online commerce is centered around driving traffic and conversions to websites. Lately, I’ve been thinking, what happens when ChatGPT-style search engines send people answers, rather than links? In recent months, both Microsoft and Google released chat-enabled, question-answering search offerings powered by generative AI. Google also recently announced a conversational integration into its Shopping Graph.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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467: Vietnam: The Untold Gold Mine For Sourcing You’ve Been Ignoring With Jim Kennemer

My Wife Quit Her Job

Today, I’m thrilled to have Jim Kennemer on the show. Jim and I met randomly on a panel run by Global Sources. And when we met, I knew I had to have him on the show. Jim is the founder of Cosmo Sourcing and he’s helped hundreds of clients source more than $100 million worth of products from both China and Vietnam. Production and sourcing have been slowly shifting away from China to places like Vietnam and Jim just happens to be a sourcing expert for Vietnam.

Other 204
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eCommerce Conversion Rate Optimization: Best Practices and Tips for CRO

Groove

With new online merchants popping up every day, you should be looking to maximize the success of your eCommerce website in every way possible. If you are, you've found the experts with over 15 years of experience in helping online merchants design, build, and grow their eCommerce websites. In today's competitive digital landscape, it's crucial to optimize your website to maximize the number of website visitors that convert into paying customers.

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Shein Takes Aim at Temu with Category Expansion, Brand Partnerships

Retail TouchPoints

In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.

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468: Ecommerce Is Changing And This Is The BIGGEST Opportunity For 2023 – Family First Friday

My Wife Quit Her Job

Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I’ll highlight and explain the latest developments in the e-commerce industry and how they’re shaping the future of shopping. What You’ll Learn 2023 Ecommerce Trends The Rise Of Social Ecommerce The Year Of Artificial Intelligence (AI) Other Resources And Books Order My Book And Get $690 In Bonuses The post 468: Ecommerce Is Changing And Th

eCommerce 229
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50+ Best Shopify Apps for 2023 (Free and Paid)

Ecommerce Platforms

If you've worked with Shopify in the past, you've asked the question, “ Which Shopify apps are the best? “ After all, the Shopify App Store is packed full of useful tools for companies that want to increase sales. Whether you’re looking at a solution like Printful , Yotpo , Sumo , or something else entirely, the shopify app store comes with countless tools for business owners like you who want to drive up your conversion rate.

Shopify 211
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Change Management In Digital Transformation: There’s No Tunnel, There’s No Light

Forrester eCommerce

Change resistance can derail be best transformation roadmap. Read this blog to learn about the most common mistakes to avoid.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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RICE23: Coach Exec on Bringing Substance (and Marketing Savvy) to the Metaverse

Retail TouchPoints

A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai

Marketing 310
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Walmart Plus Benefits: Is It Worth It Versus Amazon Prime?

My Wife Quit Her Job

​​In today's fast-paced world, online shoppers are increasingly drawn to membership programs that offer a range of benefits. One of them is Walmart Plus, a membership program offered by the retail giant. But how does Walmart Plus compare to Amazon Prime, and is it worth signing up for? Find out in this Walmart Plus review. The post Walmart Plus Benefits: Is It Worth It Versus Amazon Prime?

Retail 156
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Excel vs Pricing Software—What’s Best for Your Business?

Wiser

For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.

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Canadian Customer Experience Quality Falls To A New Low

Forrester eCommerce

The Canada CX Index 2023 shows brands backsliding on performance. Read about the results and meet two brands that beat the odds and improved their CX Index scores in a tough year.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Johnny Cupcakes Founder: ‘My $10,000 Mistakes Often Lead to $100,000 Ideas’

Retail TouchPoints

I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to bend the rules of journalism just a bit. One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.

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Going to the Ecommerce Growth Show by CommerceNext? See you there!

Fastr

Allison Vernerey, Zmags VP of Product Management, to Participate in CommerceNext’s Roundtable Discussion Series We are very excited to announce that Allison Vernerey, Zmags' VP of Product Management, will be participating in a roundtable discussion at CommerceNext’s Ecommerce Growth Show , June 20-21, at the New York Hilton Midtown (1335 6th Avenue) in New York City.

eCommerce 130
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Developing an API Mesh for E-Commerce Services and Modules

Fabric

With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.

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Shift Into High Gear: Unlocking Insights To Outpace Your Rivals

Forrester eCommerce

Read about the four categories of insights that portfolio marketers should consider when aiming to advance business outcomes, drive customer experiences, and support their organization’s growth strategy.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Stitch Fix Names Macy’s and Walmart Vet to CEO Role

Retail TouchPoints

Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023. Founder, interim CEO and Executive Chairperson of the Board Katrina Lake will work closely with Baer as he transitions into the role, then will continue on in her role as Executive Chairperson.

Mobile 297
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The Impact of New GS1 Germany Compliance Requirements | Salsify

Salsify

German sales revenue hit 631.9 billion euros in 2022, according to Statista , making it an excellent revenue source and future opportunity for brands worldwide.

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Developing an API Mesh for E-Commerce Services and Modules

Fabric

With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.

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The Era Of Flash Is Now

Forrester eCommerce

Storage is a fundamental element of enterprise compute. Everyone’s data must go somewhere. Up until recently, mechanical spinning disk has been the default storage media for very large data needs. Flash media has steadily eaten away at the hard-disk footprint in the data center, however. Originally, flash attacked performance-oriented workloads.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Dior to Offer Beauty Customers Live Virtual Consultations

Retail TouchPoints

Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.

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The Best POS Apps for Shopify in 2023

Ecommerce Platforms

The best POS apps for Shopify are valuable tools for omnichannel retailers. The top Shopify POS apps allow you to synchronize your ecommerce store with the point of sale tools you use in the physical world, such as cash registers and checkout systems. With the right solution, you can monitor and manage orders, inventory, credit card payments, and more both in-store, and online, in one convenient place.

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Developing an API Mesh for E-Commerce Services and Modules

Fabric

With the pace of innovation in today’s digital landscape, many businesses have realized that application programming interfaces (APIs) are an effective way to enable the digital transformation of their enterprises. According to Deloitte , this has given rise to the API economy, which enables the creation of new and unique applications from a combination of APIs fueling novel and innovative business models.

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Introducing The Financial Services CRM Landscape, Q2 2023

Forrester eCommerce

Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Canadian Asian-Themed Supermarket Chain to Open First U.S. Location

Retail TouchPoints

T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.

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Best 10 Etsy Apps for Shopify: Top Options in 2023

Ecommerce Platforms

Looking for the best Etsy apps for Shopify? We’ve scoured the Shopify app marketplace to bring you this list of the most effective and popular solutions for connecting your Shopify website with the Etsy ecosystem. With the tools below, you’ll be able to rapidly list your products on the Etsy marketplace, unlocking new sales options and revenue. All of the following apps have been approved by the Shopify app marketplace team, which means they should work seamlessly with your store, without slowin

Shopify 104
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Lidl GB Pioneers as First Supermarket to Use Prevented Ocean Plastic in Water Bottles

365 Retail

Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.

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What’s New In Software Pricing and Contract Negotiation Success

Forrester eCommerce

In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean, and how contract negotiations should be approached amidst this uncertainty.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.