Sat.Aug 29, 2020 - Fri.Sep 04, 2020

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Contact centers reacted to Covid-19 quite well. Its now time to respond with the same rigor.

Forrester eCommerce

I have had the opportunity to get up close and personal in managing crises at contact centers. In my view, most contact centers dealt with Covid-19 challenges with an amazing tenacity and resourcefulness in solving for people, technology, and business continuity.

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Klaviyo SMS: The Power of Personalized Messaging

Groove

If you're looking to implement an eCommerce marketing tool or want to learn more about how Groove Commerce can help grow your online revenue, contact us through the form below with any questions, comments or concerns. To help compare, we evaluated the features, pros and cons of Klaviyo vs. MailChimp. A member of our team will be in touch!

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What Can Retailers Do To Regain Customer Trust?

Retail TouchPoints

Everyone in the store comes in contact with the floor; there’s no avoiding it. The most visible and salient cleaning practice retailers can bring to the forefront is floor cleaning. The floor is often the customer’s first impression of the store, and its condition sets the tone for the entire shopping experience.

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Volusion Bankruptcy: What This Means For eCommerce

Groove

If you would like to learn more about Volusion bankruptcy and its effect on eCommerce, or how Groove Commerce can help with re-platforming, contact us through the form below. We encourage all eCommerce businesses to ensure protection and grasp and understanding of the legal ramifications.

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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Best Accounting Software

Kissmetrics

The Basic Plan includes up to 50 contacts, two separate user accounts, and five automated workflows to simplify your accounting processes. Zoho’s advanced plans include: Standard — $19 per month for up to 500 contacts Professional — $29 per month for more than 500 contacts.

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Holiday Competition Is Going To Be Fierce, But Not For The Obvious Reasons

Retail TouchPoints

Clean your email contact lists. That message should include what the customer can expect by joining the mailing list, tips on how to get the most from their online experience, who to contact for support, and how to stop receiving emails in the future. In today’s environment, list hygiene is critical. Balance email frequency.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.