Sat.Dec 16, 2023 - Fri.Dec 22, 2023

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eCommerce Site Search Best Practices

Groove

Search visitors are some of the most motivated buyers on your site. In many cases, they’re searching because they know exactly what they want and how much they’re willing to pay for it. For this reason, many companies are making eCommerce site search a core component of their strategy. However, many basic eCommerce search engines offered by shopping cart platforms fall short of consumer expectations.

eCommerce 221
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How To Handle Returns And Exchanges During The Holidays

lateshipment

With increased holiday sales comes an inevitable surge in returns and exchanges that could be a challenge post the shopping fiesta of BFCM and Christmas. January is the peak month for package returns, with e-commerce businesses seeing 51% of the returns in a given year. However, the number of returns is generally high through December, January, and early February.

eCommerce 130
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Top Trends in Ecommerce To Watch in 2024 | Salsify

Salsify

2023 brought explosive ecommerce expansion and sales of nuclear proportions — a total predicted valuation of $6.3 trillion, accounting for more than 21% of retail sales, per Shopify. But was your performance (K)enough to rattle the metaphorical theater of your competitor next door?

eCommerce 158
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2023 Ecommerce Gift Guide Roundup

Fastr

From product categories to gift-finder quizzes, price ranges to digital catalogs, ecommerce gift guides are intended to simplify the holiday shopping process for those looking to purchase special somethings for everyone on their list. They're certainly common, but they're most definitely not all made equal.

Gifts 147
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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510: Starting An Online Store? Follow These 5 Rules To Find The Right Platform

My Wife Quit Her Job

In this episode, I answer the top question that I always get asked. Which ecommerce platform should you use for your online store? Unfortunately, the answer isn’t black and white. So in this episode, I’ll help you figure it all out. What You’ll Learn Your ecommerce platform options How to choose the right problem Five essential rules when starting an online store Other Resources And Books Shopify BigCommerce Shift4shop Sponsors SellersSummit.com – The Sellers Summit is t

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Boosting Conversions: A how-to guide for enterprise retailers

Fabric

Happy Holidays from fabric! This season, don’t let your legacy monolithic tech stack land you on the naughty list. Modern commerce services can enrich the customer experience and get you on the nice list! Read on to learn how. With the hustle and bustle of the Cyber 5 shopping season still fresh in retailers’ mind, and as we enter the home stretch of this holiday season, it’s important to take a moment to reflect on what worked and what still needs improvement for the overall customer shop

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Unlocking Amazon Success Without Inventory: Exploring 4 Lucrative Methods

Algopix

In the expansive landscape of e-commerce, Amazon stands as an unrivaled giant, offering fertile ground for aspiring entrepreneurs to sow the seeds of success. For those eager to venture into the world of selling but constrained by the lack of capital for substantial inventory investments, a myriad of innovative methods exists to facilitate your Amazon selling journey without the encumbrance of physical stock.

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10 Do-it-yourself SEO Tips to Save Money

Practical eCommerce

With time and effort — not money — merchants of any size can improve organic search rankings. The post 10 Do-it-yourself SEO Tips to Save Money appeared first on Practical Ecommerce.

SEO 124
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Top 10 Consumer Trends To Watch in 2024 | Salsify

Salsify

Consumer trend forecasting for 2024 promises a fun year filled with amazing opportunities for brands to connect with customers.

Consumer 156
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Software AG webMethods: The Farewell Sale

Forrester eCommerce

Yesterday, I was surprised to learn that IBM is acquiring webMethods from Software AG (and also StreamSets, but I’ll focus on webMethods here). It surprised me for two reasons. First, private equity firm Silver Lake completed its acquisition of Software AG (previously a publicly traded company) on September 28.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Walmart Brings BNPL to Self-Checkout in 4,500 Stores Via Expanded Partnership with Affirm

Retail TouchPoints

Walmart will offer buy now, pay later (BNPL) options at self-checkout kiosks in more than 4,500 U.S. stores through an expanded partnership with Affirm. Walmart and Affirm first partnered in 2019 to bring BNPL options to shoppers on its website and app. Indeed, until recently most BNPL offerings were relegated to the digital realm, but stores are widely seen as the next big area of expansion for this increasingly popular financing option.

Toys 289
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28 Low Cost Business Ideas With High Profit Potential

My Wife Quit Her Job

In this post, I share 28 low cost business ideas with high-profit potential that can set you on the path of entrepreneurial success without breaking the bank. Whether you’re looking to turn a hobby into a revenue stream or capitalize on a gap in the market, you’ll find many side hustle ideas that can grow into a full-time income. All these ideas can be started from your home with an initial investment of less than $100.

Hobbies 231
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Guide to Creating Custom BigCommerce Private Apps

Groove

What is A BigCommerce Private App? BigCommerce private apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

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The Future Of ITSM And ESM

Forrester eCommerce

The enterprise and IT service management market is heading in an interesting direction. As the platforms continue to expand in their capabilities, organizations make substantial investments to ensure that they get the most from their service management platform.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How AI is Being Utilized in the Last-Mile Logistics Space

Retail TouchPoints

Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts, meeting tight deadlines and addressing the needs of multiple stakeholders. In addition, several external factors — from weather to traffic to a lack of available parking — can disrupt the process. To enhance efficiency and increase productivity, many last-mile logistics companies have been quick to take advantage of the benefits of artificial intelligence.

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Why FastSpring is a Great Complementary Solution for your Existing Video Game MoR Integration

FastSpring

If you’re selling video games direct-to-consumer (DTC), there’s a good chance you may be taking advantage of a “merchant of record” payment platform like Xsolla and others. Merchants of Record are a great choice for video game companies because they allow you to offload the complexity of payments, fraud, global taxes, and more so you can spend your team’s time on making great games.

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BigCommerce Private Web App Development and Hosting for eCommerce Retailers

Groove

What is A BigCommerce Private Web App? BigCommerce private web apps are pieces of software that are custom-developed and hosted on the cloud. This software is then only accessible to approved users with login credentials. These applications are typically purpose-built for a single use case, three of which we explain with examples below. These specialty apps are created around the principle of a controlled and secure digital environment.

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European Tech Spend Bounces Back In 2024

Forrester eCommerce

2024 promises a better tech spend outlook for Europe — Forrester forecasts that European tech spend will bounce back to grow 5.1% in 2024, almost double its rate in 2023.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Beautyque NYC Debuts New Interactive VR Shopping App

Retail TouchPoints

Beauty retailer Beautyque NYC — which debuted in 2020 as the first 3D virtual beauty store — is testing out a new technological innovation in the beauty space: a virtual reality app that will allow users to immerse themselves in a virtual beauty store where they can interact with and shop for products. The brand got its virtual start out of necessity — Co-founders Sonia Khemiri and Sylvie Giret were finalizing the lease for their first SoHo store in March 2020 when the pandemic hit, Khemiri told

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Winning Strategies for Maximizing Digital Share of Shelf

Wiser

Prioritizing your digital share of shelf is paramount if you want to get ahead in the eCommerce space. This critical metric, reliant on online product visibility and positioning, holds significant sway over brand awareness, customer preference, and ultimately, sales performance. With the surge in eCommerce, understanding and leveraging the concept becomes a requisite for businesses wanting to maintain a competitive edge.

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How To Deploy To Heroku For eCommerce: Private Web App Development & Hosting

Groove

First, What is Heroku? Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. It helps developers complete the journey from concept to live application, eliminating server management and infrastructure complexities. Heroku supports a wide range of programming languages and tools that most eCommerce platforms are built with.

Toys 195
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Skills Management Can Make Or Break Your Emerging Tech Plans

Forrester eCommerce

Our new report How To Tackle Your Emerging Tech Skill Gaps introduces two frameworks that help business leaders address emerging skill needs.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

It’s no secret that retailers and brands have become obsessed with driving conversion in their quest to recover the more than half of shoppers who abandon checkout before completing their purchase. After all, “conversion rate optimization” is one of the more common catchphrases in today’s retail industry. But too often, in trying to reach this final destination, retailers are missing out on the proverbial journey — and that journey is usually far more lucrative than the typical take-no-prisoners

Payments 264
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Is What Epic Wants for App Stores What Other Game Developers Actually Want?

FastSpring

As mobile game and app developers gasp for air under a player-gouging 30% duopoly-tax on nearly all mobile game revenue worldwide, Epic Games has emerged as the de facto leader of the gaming community in the fight for open computing on mobile. That said, Epic’s $5B+ in annual revenue, blockbuster titles, and extensive games marketplace makes them an unlikely “little guy” in this fight, as Epic’s needs don’t always represent the needs of most game companies.

Games 136
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How To Get The Most Out Of Amazon Seller Central

Algopix

In the dynamic and ever-evolving landscape of e-commerce, Amazon Seller Central stands as a formidable hub, providing online retailers with a robust platform to connect with a diverse and expansive customer base. This comprehensive guide is meticulously crafted to empower Amazon sellers with practical strategies and insights, facilitating a comprehensive understanding of Seller Central and propelling businesses toward amplified sales and sustained growth.

eCommerce 108
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What I Learned About Sales Technology In 2023

Forrester eCommerce

This blog provides a 2023 year in review of the sales technology market, along with a view on how it will impact 2024.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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FTC Imposes 5-Year Ban on Rite Aid’s ‘Reckless’ Use of AI-Based Facial Recognition

Retail TouchPoints

The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming the retailer failed to implement reasonable security procedures and prevent harm to consumers. The FTC complaint said that from 2012 to 2020, store employees using this technology erroneously accused customers of wrongdoing based on “thousands” of false positive matches with a database of shoplifters and other troublemakers.

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Costco workers at Virginia store unionize

RetailDive

The Teamsters represent 18,000 of the big-box retailer's workers, and last year secured a national agreement with improved pay and benefits.

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Thrift Store Shopper Sells $3.99 Vase for Over $100K

RetailWire

In a small Goodwill store in Hanover County, Virginia, thrift store shopper Jessica Vincent spotted an unusual green and burgundy striped vase with a price tag of only $3.99. This thrift store find would eventually net her over $100,000.

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GenAI Accelerates Your Agile Knowledge Management Transformation

Forrester eCommerce

As technology continues to evolve, so does the future of operations. Advancements in natural language processing and deep learning will make AI-driven operations and agile knowledge management even more intuitive and human-like.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.