Sat.Jun 15, 2019 - Fri.Jun 21, 2019

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Three Ways Customer Support Is Reshaping Retail

RTP blog

In order to truly capture the voice of the customer and create a more personalized and streamlined experience for customers, retailers need to look inward at the customer support organization and the contact center. Today’s contact centers provide the data-driven context and automation needed to keep pace with customers.

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The hybrid customer care model – effective and affordable support

PFS

For a small fee, consumers are able to outsource complaints to companies like AirHelp and Service who research current and past service experiences and contact customer contact centers on behalf of the consumer to resolve their issue. Contact us today to learn more about PFS’ customer care operations and support models.

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11 B2B ecommerce must-haves when it comes to UX

GetElastic

Contact us. Some must-have features/stories: i. Logo top left. Mini-cart displaying the number of items in the cart. Cookie opt-in. Some fast-follow features/stories: i. This is not a comprehensive listing of all the functionality that a site must have, but it is a comprehensive listing of the experiences that every site must have.

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11 ecommerce books to add to your summer reading list

GetElastic

It teaches you how to contact Instagram influencers. It all starts and ends with the mindset. It has to do with the way you found the business, the employees you hire, the way you advertise… everything. The final chapter is especially useful. The way you approach these social media celebrities will determine the success of your collaboration.

Books 151
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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

After reading, you’ll gain insight into the following components: How to develop a framework for analyzing a vendor’s contact and account data. Download ZoomInfo’s data-driven eBook for guidance on effectively assessing the vendor marketplace. Critical integrations that fit directly into your sales processes and workflows.

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WooCommerce Pricing 2019: The Cost of an Online Store

Ecommerce Platforms

Services like SiteLock will help to keep your store and customer details safe – although you need to contact them for a quote. This means investing in staff who can run your contact centers for you. There are also options like Jetpack , which comes with basic security functions to protect you against brute-force attacks.

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Ecommerce Shipping – A Step by Step Guide for 2019

Ecommerce Platforms

To find out exactly which forms you’ll need to attach to your package just contact your country’s postal service and they’ll help you out with everything.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

64% of successful data-driven marketers say improving data quality is the most challenging obstacle to achieving success. The digital age has brought about increased investment in data quality solutions. Businesses are realizing that it isn’t just about the volume of data they have available; it’s about the accuracy of information.

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Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

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Best Practices for Marketing Database Cleanse

ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Finding a vendor to cleanse and optimize your marketing database can be difficult if you don’t know what to look for. This buyer’s guide will cover: Buying Considerations.

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How ZoomInfo Enhances Your Database Management Strategy

It involves finding a data management provider that can append contacts with correct information — in real-time. It's quite a process for marketing teams to develop a long-term data management strategy. Not just that, but also ongoing data hygiene efforts to keep the incoming (and existing) information fresh.

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3 Mistakes Organizations Make While Developing ABM Programs

Inadequate contact inventory within universe. Download ZoomInfo’s latest eBook to learn about the three most common mistakes organizations make while executing an ABM program, including: Poor account selection process. Wasteful technology and service spending.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

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How ZoomInfo Solves Recruiting Pain Points

To begin getting these candidates in the right positions, it includes utilizing updated contact data and enhancing your outreach strategy for improved effectiveness. More specifically, having access to updated information lets you engage faster with ideal candidates searching the job market.

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.