Wiser

OCTOBER 26, 2021

Do you want your shoppers to spend more when they visit your stores? Which retailer doesn’t? One effective way to increase those basket sizes is through impulse buys—the act of making an unplanned purchase once already inside a store or browsing online. There’s a fair chunk of change to be earned through impulse buying, too. A survey commissioned by social shopping platform Slickdeals found that U.S. consumers spend an average of $276 per month on impulse buys.

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Consumer Recommendation Apparel Channel 145

Forrester eCommerce

OCTOBER 27, 2021

Becoming an environmentally, socially, and economically sustainable business demands a profound and fundamental change. Like digital transformation before it, you can’t just bolt it on. Traditional firms willing to start their multiyear transformation journey toward sustainability must embrace the three principles of sustainable transformation.

Customer 370

Customer 370

Fabric Blog

OCTOBER 28, 2021

Cloud E-Commerce Definition. Cloud e-commerce uses cloud-based technology to manage and scale data storage, hosting, and digital commerce applications such as virtual payments, inventory management, and product information management.

eCommerce 52

eCommerce Definition Management Technology 52

Kissmetrics

OCTOBER 27, 2021

Let me guess. You’re not seeing results from your SEO strategy, and you’re about one ranking away from throwing your laptop out the window. After all, you’re doing everything right. You’re publishing new content consistently. You spend hours researching keywords. You have a thorough content promotion strategy. Yet, crickets. What gives?

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SEO Social Media Blog Information 347

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

Retail TouchPoints

OCTOBER 25, 2021

Customer communication is undoubtedly important. When consumers receive communications from a company, 96% feel loyal to the brand and 84% engage with its advertising. But the difference between a message that’s welcome and one that’s an intrusive annoyance differs between both generations and platforms, according to a study by Data Axle. Retailers need to engage with shoppers in terms of generational preferences, individual expectations and preferred messaging platforms.

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Social Media Channel Marketing Consumer 317

Forrester eCommerce

OCTOBER 28, 2021

Looking ahead to 2022, advertisers and publishers will look for ways to extend those innovations to match consumers’ willingness to experiment with new experiences and products (now at an all-time high). Learn more.

Retail 370

Retail Consumer Customer 370

Kissmetrics

OCTOBER 25, 2021

Without customers, you wouldn’t have much of a company. For this reason, spending time and money on sales and marketing-related tasks is never time wasted. In this post, I’m going to examine some of the top sales tools for boosting results, improving efficiency and organization and helping you generate more revenue. Let’s get started! 1. HubSpot. Are you seeking a sales platform to handle all the needs of your sales process?

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Demo Social Media Marketing Management 278

Retail TouchPoints

OCTOBER 25, 2021

The rollout of 5G has the potential to transform the retail industry by ushering in a new era of connectivity and experience. The advancements it supports should alleviate many of the challenges that retailers have endured during the pandemic. By dramatically accelerating the speed of mobile networks, it paves the way for a dazzling array of innovations.

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Payment Services Retail Mobile Accessories 315

Forrester eCommerce

OCTOBER 26, 2021

En?2022, les marques se tourneront vers leurs équipes Expérience Client (CX) pour mieux naviguer dans le sillage tourmenté de la pandémie, s'adapter à la «?nouvelle normalité?» et gérer les attentes et les émotions des clients autour d'enjeux aussi variés que l'accélération et la saturation numériques, le développement durable et la confidentialité. .

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BigCommerce

OCTOBER 25, 2021

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce.

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BigCommerce eCommerce 326

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Ecommerce Platforms

OCTOBER 28, 2021

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. From the website design to a sleek, quick checkout module, you must set up all of these elements to make the most efficient online store possible. Otherwise, you run the risk of customers encountering broken links, unfinished product page content, or a checkout that's far from user-friendly.

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Payment Services Merchant Services Payments eCommerce 245

Retail TouchPoints

OCTOBER 25, 2021

Amazon has launched new local selling capabilities that will allow its third-party sellers to offer same-day store pickup and fast delivery for customers in their area. More than half of all products purchased in Amazon’s store are sold by third-party sellers, most of which are small and medium-sized businesses. The new service — which is currently available in select zip codes — will allow customers within a seller’s local area to select in-store pickup and receive a notification when the produ

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Multichannel Omnichannel Fulfillment Presentation 313

Forrester eCommerce

OCTOBER 26, 2021

Before March of 2020, “supply chain issues” was a term we’d hear after a natural disaster or labor strike – that all ended the moment we ran out of toilet paper. Unquestionably, the supply chain crisis has been a secondary theme of the pandemic, one that continues to escalate. For the 15 months since the […].

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Supplies Management Customer 370

BigCommerce

OCTOBER 29, 2021

Customers expect to be delighted when they shop — but are you prepared to entertain?

Retail 352

Retail Customer 352

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

Ecommerce Platforms

OCTOBER 26, 2021

Welcome to our ultimate BetterCommerce review. The ecommerce space is extremely competitive and without access to the best solutions, your brand may suffer. Large scale enterprises are in the same competing space as midsize and small businesses and this makes the competition a lot more difficult to overcome. However, BetterCommerce offers a solution that disrupts this narrative.

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Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

OCTOBER 28, 2021

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. During November and December, holiday sales are expected to grow 8.5% to 10.5% compared to the same period in 2020, for totals ranging between $843.4 billion and $859 billion , according to NRF.

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Gifts Toys Electronics Supplies 307

Forrester eCommerce

OCTOBER 26, 2021

Forrester predicts more change in 2022 across CX, EX, technology, and marketing. Get a sneak peek at five of Forrester's 2022 predictions, and then download our guide to help inform your 2022 strategy.

Download 370

Download Technology Information Marketing 370

My Wife Quit Her Job

OCTOBER 27, 2021

Today, I’m thrilled to have Shep Hyken on the show. Shep is the founder of Shepard Presentations and he is a customer service experience expert and keynote speaker. His agency works with companies to build relationships with their customers in order to increase repeat business. In this episode, we talk about how you can stop relying on Amazon for all of your sales and build a loyal customer base for your brand.

Customer Loyalty 156

Customer Loyalty Presentation Customer eCommerce 156

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

Ecommerce Platforms

OCTOBER 28, 2021

The best Print on Demand companies in the UK are an excellent solution for entrepreneurs hoping to start their own business. With a UK POD company, you can create a range of unique products, without having to spend a fortune on manufacturing and fulfilment. Print on Demand, a form of dropshipping , is one of the most popular ecommerce opportunities worldwide right now.

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Shipping Costs Shipping Payment Services Fulfillment 197

Retail TouchPoints

OCTOBER 29, 2021

Walmart and Gap are deepening their relationship with the launch of Gap Home Furniture, a collection of more than 150 items including couches, ottomans, TV stands, headboards and rugs. The products will be priced between $49.88 and $629 and put an emphasis on contemporary styles with nods to Scandinavian, midcentury and modern influences. The collection is designed to complement Walmart’s other exclusive and elevated furniture lines, including the bohemian FLOWER Home and contemporary MoDRN bran

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Fashion Improvements Other Customer 299

Forrester eCommerce

OCTOBER 25, 2021

A great digital experience starts with the basics: a strategy for omnichannel engagement; great design; personalized, yet trustworthy, experiences; and, of course, the technology and operations to support it. But to differentiate your company’s digital presence, you will also need to be creative in your approaches and solutions. Partners are key to that effort, particularly […].

Customer Experience 370

Customer Experience Omnichannel Customer Operations 370

lateshipment

OCTOBER 25, 2021

If you have happened to follow the news in the recent past, you might be aware of the global supply chain crisis that is happening: The number of container ships around ports has doubled since April Dwelling times of containers has reached 6-10 days, way above the average 4-5 days Railyards have also been clogged, with trains at one point backed up 25 miles outside a key Chicago facility.

Supplies 147

Supplies eCommerce Shipping Costs Shipping 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Ecommerce Platforms

OCTOBER 27, 2021

The best print on demand companies in Australia offer would-be entrepreneurs an opportunity to sell creative wares with minimal initial investment. Using the dropshipping model, print on demand (POD) companies ensure business owners don’t have to hold and deliver products to customers worldwide. Australian POD companies focus specifically on serving customers in Australia.

Shipping Costs 195

Shipping Costs Merchant Services Shopify Shipping 195

Retail TouchPoints

OCTOBER 27, 2021

One of the biggest challenges in marketing is quantifying the influence of each customer touch point. Even marketing teams that can map the entire customer journey have trouble identifying the exact moment or event that compelled a prospect to become a customer. This blind spot has always foiled retail marketers, but the issue has become more urgent as CMOs demand greater attribution and measurement for every ad dollar spent.

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Multi-channel Games Retail Social Media 297

Forrester eCommerce

OCTOBER 25, 2021

For Asia Pacific firms, 2022 is a year to be bold. Our predictions for the region show that APAC organizations will take significant steps forward in some areas, but lag behind in others.

Other 369

Other Customer 369

MakeWebBetter

OCTOBER 25, 2021

Establishing a successful enterprise business has become way easier than ever before. With a variety of platforms available it’s absolutely practical to give life to your ideas. Having said that, WooCommerce is one of the most known eCommerce platforms for WordPress websites. It was launched in the year 2011 and since then has become extremely […].

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WooCommerce eCommerce Platforms eCommerce B2B 162

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Ecommerce Platforms

OCTOBER 25, 2021

The Zuckerberg beast is at it again; it wants to consume your eyeballs by way of Oculus, absorb your innermost thoughts through Facebook data collection, and now, it craves more. With plans to hire 10,000 workers for the job, the Zuckerberg wants to build a metaverse. If you're wondering, the term “metaverse” was created by science fiction author Neal Stephenson in his 1992 novel “Snow Crash.” The story takes place in a virtual, dystopian world that's run entirely by a di

eCommerce 192

eCommerce Games eCommerce Platforms Consumer 192

Retail TouchPoints

OCTOBER 25, 2021

Convenience store retailer Royal Farms will implement NCR Corporation ’s self-checkout solutions in all of its more than 250 locations. The technology is expected to boost staff efficiency while improving the in-store experience for customers. “We introduced the first NCR self-checkout solutions in 2019, and while we saw direct benefits in the same year, it really took off in 2021 when many of our customers steered to touch-free interactions,” said Shelby Kemp, Project Manager Marketing at Royal

Technology 295

Technology Improvements Management Marketing 295

Forrester eCommerce

OCTOBER 27, 2021

In 2022, we'll see a shift to modern application development and industry-specific clouds that will shake up the cloud service provider market. Learn more in our 2022 predictions for cloud computing.

Marketing 367

Marketing Customer 367

Omniconvert

OCTOBER 29, 2021

This Omniconvert guide covers everything about Customer Value Optimization (CVO): customer value, CLV, customer retention, RFM segmentation. The post The Ultimate Customer Value Optimization Guide appeared first on Omniconvert Ecommerce Growth Blog.

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Customer Customer Retention Blog eCommerce 148

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer