Forrester eCommerce

NOVEMBER 9, 2023

In Forrester’s 2022 report on browser security, we discussed enterprise browsers — a solution that Talon Cyber Security delivers, along with an extension, for protecting this modern endpoint. Recent news of Palo Alto Networks announcing intentions to acquire Talon Cyber Security demonstrates the importance of securing the browser.

Marketing 410

Marketing 410

Forrester eCommerce

AUGUST 9, 2023

Bank, and finalists Rockwell Automation and Takeda Pharmaceuticals have used outcome-driven enterprise architecture for business success. Learn how our winner, U.S.

Banking 366

Banking Technology 366

Forrester eCommerce

SEPTEMBER 8, 2023

LeanIX, a privately held enterprise architecture (EA) management solution, is set to be acquired by SAP, as announced on September 7, 2023 (click here). SAP has made this strategic acquisition to offer SAP clients access to a complete suite of tools essential for continuous business transformation.

Management 426

Management Technology 426

Forrester eCommerce

AUGUST 22, 2023

Last month, Forrester announced its inaugural Security & Risk Enterprise Leadership Award. As former CISOs, my Forrester colleague Brian Wrozek and I are sharing our thoughts about why you should apply. There are tangible benefits to you, your team, your organization, and the greater security community.

Management 370

Management 370

Forrester eCommerce

FEBRUARY 7, 2024

One of my most pleasant and inspiring responsibilities is coordinating the annual Enterprise Architecture awards. These awards have been an institution since 2010, and as of last year now are conducted in partnership with The Open Group. Last year we had a record 29 entries across the globe, and noted a number of key trends […]

Customer 251

Customer 251

Forrester eCommerce

MARCH 31, 2023

We’re excited to announce the finalists for the inaugural Customer-Obsessed Enterprise Award for APAC. Each finalist impressed us with their clear CX visions, sophisticated measurement architectures, and ability to align their organisations.

Customer 370

Customer Customer Experience 370

Forrester eCommerce

FEBRUARY 28, 2023

Enterprise Architecture is so important… Clients all over Europe and in the US, continuously tell me about the importance of enterprise architecture (EA) within their organizations. Enterprise architects help the business in defining a technology strategy that will support the business strategy.

Technology 195

Technology 195

Groove

FEBRUARY 9, 2022

There are only a select few enterprise eCommerce solutions on the market, so it’s important to evaluate the features of each platform to best accommodate your business’s needs. Evaluating Enterprise eCommerce Solutions. When searching for enterprise eCommerce solutions to migrate or upgrade to, merchants like to compare prices first.

Merchant Services 284

Merchant Services eCommerce BigCommerce B2B 284

Retail TouchPoints

JUNE 5, 2023

The right multi-enterprise platform can help with that through workflow integrations with 3D design software. Through closer collaboration on a multi-enterprise platform, retailers and suppliers can ensure they are aligned on product specifications and reduce the risk of errors or miscommunication. Eric Linxwiler is SVP of TradeBeyond.

Apparel 263

Apparel Supplies Travel Fashion 263

Forrester eCommerce

SEPTEMBER 19, 2023

In the waters of enterprise software, ships like IBM, Microsoft, and SAP are well-known names. Singer and pianist Little Richard once said: “It’s not the size of the ship; it’s the size of the Waves”. Their size, breadth of coverage, brand recognition, and market influence reflect their success. As does their revenue.

Shipping 264

Shipping Marketing Technology 264

Groove

NOVEMBER 24, 2020

In this blog, we're sharing 5 features of BigCommerce Enterprise that help both B2B and D2C eCommerce stores create a seamless shopping experience and drive more revenue. Bigcommerce Enterprise Features To Increase Revenue. You don't need to be a website developer or coder to create and edit pages with BigCommerce Enterprise.

BigCommerce 368

BigCommerce Payments Payment Services B2B 368

Forrester eCommerce

DECEMBER 16, 2021

In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021.

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Presentation Management Marketing Customer 370

Forrester eCommerce

JUNE 21, 2023

Forrester is thrilled to announce its inaugural Security & Risk Enterprise Leadership Award, which will recognize security organizations that have transformed the security, privacy, and risk management functions to fuel long-term success. Learn how to apply here.

Management 195

Management Customer 195

Forrester eCommerce

APRIL 18, 2023

Andrew Cornwall and I have been looking at the technology to understand how it will work in the enterprise and enterprise edge. There is a lot of hype about WebAssembly (WASM), and figuring out what this new technology is and how it can be used effectively is not an easy task. Look at the bottom of this […]

Technology 195

Technology Information Mobile Customer 195

Forrester eCommerce

JULY 27, 2023

In June, Forrester announced our inaugural Security & Risk Enterprise Leadership Award. The Security & Risk Enterprise Leadership Award will recognize organizations — and their leaders — that have transformed the […]

Management 195

Management 195

Forrester eCommerce

SEPTEMBER 19, 2023

In the waters of enterprise software, ships like IBM, Microsoft, and SAP are well-known names. Singer and pianist Little Richard once said: “It’s not the size of the ship; it’s the size of the Waves”. Their size, breadth of coverage, brand recognition, and market influence reflect their success. As does their revenue.

Shipping 217

Shipping Marketing Technology 217

Forrester eCommerce

JULY 11, 2022

Announcing the seven semi-finalists among those companies nominated for the prestigious Forrester Enterprise Architecture Award 2022 for North America! After a few intense weeks of processing and judging submissions, we are now at an exciting moment! Blue Cross NC […].

Customer 369

Customer 369

Forrester eCommerce

JUNE 23, 2020

Over the last several months, our cloud analyst team has been asked to explore the question, “does customer experience (CX) matter to the enterprise cloud?” Restated, the more accurate questions are, “does CX matter when enterprise IT is providing cloud services to its business customers,” and “does CX impact cloud purchasing decisions?”

Customer Experience 370

Customer Experience Customer B2B 370

Forrester eCommerce

APRIL 16, 2020

Enterprise service management (ESM) emerged from the crowded IT service management (ITSM) market. ESM expands service thinking and the service catalog into domains outside of IT as well as speeding up workflow development. By doing this, it is maturing into a general solution for enabling knowledge-centric value.

Management 308

Management Marketing Customer 308

Forrester eCommerce

SEPTEMBER 22, 2022

Enterprise architecture (EA) is a strategic capability for many Forrester clients. In Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. It is essential that EA in all its permutations be results-oriented, pragmatic, and practical to remain relevant.

Customer 195

Customer 195

Forrester eCommerce

MARCH 2, 2020

Enterprise architecture (EA) teams must enable these goals with the right technology roadmap and with internal operating models that can help enterprises attain their goals. Digital transformation, innovation, and customer obsession top businesses’ strategic agendas.

Technology 285

Technology Operations Customer Information 285

Forrester eCommerce

SEPTEMBER 8, 2020

The Enterprise Collaboration (EC) market in China has rapidly evolved over the past few months. 2019 was rich in new product launches, several existing and new vendors released their team messaging and videoconferencing products and solutions.

Improvements 276

Improvements Management Marketing 276

Forrester eCommerce

OCTOBER 11, 2022

Meet Manuel Geitz, the new analyst covering Enterprise Transformation, Innovation and Strategy. His core interest is in the execution of change.

Technology 195

Technology Customer 195

Forrester eCommerce

MARCH 28, 2023

Discover the finalists for the inaugural Customer-Obsessed Enterprise Award — EMEA. The hard work of customer obsession deserves recognition.

Customer 195

Customer Customer Experience Banking Management 195

Forrester eCommerce

APRIL 23, 2019

We first predicted that 40% of enterprises will have automation centers and […]. Forrester predicted in late 2018 that automation would become the tip of the digital transformation spear in 2019, impacting everything from infrastructure to customers to business models.

Customer 417

Customer 417

Forrester eCommerce

APRIL 26, 2022

There are few capabilities in the modern technology more conflicted than enterprise architecture (or often just “architecture.”) ”) Predictions of EA’s demise are common. ” Stories abound of EA organizations being disbanded because they […].

Technology 195

Technology Management Customer 195

Forrester eCommerce

OCTOBER 26, 2018

Making sense of the enterprise marketing technology (EMT) landscape can easily overwhelm even the most dedicated martech aficionado. 2018’s “Martech 5000” is astonishingly closer to 7,000 vendors, rendering vendor differentiation difficult and vendor selection a nightmare.

Technology 359

Technology Marketing Recommendation B2C 359

Forrester eCommerce

DECEMBER 8, 2022

For years clients have been reaching out with the following question: If a significant portion of all my enterprise data comes from SAP or Oracle business applications (ERP, CRM, etc.), Dear Salesforce, haven’t I been a good, objective, reasonable, helpful industry analyst? Why would you make my life more difficult?

Customer 195

Customer 195

Forrester eCommerce

DECEMBER 20, 2022

Last month, Carlos Rivera and I published The Forrester Wave™: Enterprise Firewalls, Q4 2022, featuring our analysis of 10 firewall vendors.

Technology 195

Technology Customer 195

Forrester eCommerce

AUGUST 9, 2019

Yesterday, Broadcom announced a definitive deal to acquire the enterprise business of Symantec for $10.7 billion in cash.

Definition 334

Definition 334

Forrester eCommerce

SEPTEMBER 5, 2019

As global enterprise spending on software surpasses the $1 trillion mark in the coming decade, the growth rate of software spending will slow to 4% per annum from 7% historically. A buyers’ market for enterprise software will emerge.

Marketing 326

Marketing Customer 326

Talkoot

MARCH 12, 2024

How leading enterprise brands scale their ecommerce content operations Anna Rillahan Talkoot Chief Growth Officer In the rapidly-evolving world of ecommerce, enterprise retailers face a significant challenge—producing high-quality, high-volume product content that resonates with consumers across channels.

Operations 78

Operations eCommerce Demo Document 78

Forrester eCommerce

MARCH 18, 2020

Today we published “The Forrester Wave™: Enterprise Detection And Response, Q1 2020” report to help you understand how the 12 most relevant vendors in the space are squaring off against each other, with a focus on product functionality, vendor strategy, and client experiences.

Other 308

Other Customer 308

Forrester eCommerce

MARCH 12, 2020

To contain the spread of the COVID-19 coronavirus after the Chinese New Year, local governments in China forced enterprises to delay their back-to-work dates and encouraged them to adopt remote working. This, in turn, gave a direct and significant boost to the domestic enterprise collaboration market.

Marketing 342

Marketing Information Technology 342

Forrester eCommerce

DECEMBER 20, 2018

Have additional questions about enterprise AI? There are two types of AI. Watch the video below to learn which one you should forget about and which one you should go full steam ahead with. Schedule an inquiry to dive deeper, or check out my latest research here.

Definition 349

Definition 349

Forrester eCommerce

AUGUST 27, 2021

Get Ready To Work With TuringBots: The Time Is Now Enterprise TuringBots are an imaginary but realistic future we’re painting based on what we know today. There is solid prior art proving it. To see our definition on TuringBots, read our first and second blog of this series. In a Forrester webinar back in September […].

Webinar 276

Webinar Arts Definition Blog 276

Forrester eCommerce

APRIL 18, 2023

Liam and Bailey discuss the evolution of enterprise computing, from servers to VMs to containers and now to WASM. Happy Cloud Native WASM Day, Europe 2023, part 2! In celebration, I present an interview with Liam Randall and Bailey Hayes from Cosmonic about web assembly. Learn about how wasmCloud builds a PaaS for applying web […]

Presentation 195

Presentation Customer 195