RetailDive

JULY 27, 2023

Decorify allows shoppers to upload a photo of a room and receive style redesigns with shoppable product suggestions.

94

94

Retail TouchPoints

NOVEMBER 16, 2023

Serving as the brand’s first-ever immersive design store, the location features a two-level “Design Desk” staffed by design professionals, a Crate & Kids shop-in-shop and a range of services, including floral arrangements and monogramming.

Department Stores 245

Department Stores Toys Home Shopping Demo 245

RetailDive

JUNE 25, 2020

The furniture retailer has enlisted various designers and studios to explore new ways to use home and living spaces.

Retail 80

Retail 80

Retail TouchPoints

MARCH 19, 2024

Kohl’s has increased its assortment of home décor items by 40% , adding new categories and elevating its mainstay bedding and bath products with more modern aesthetics and frequent pattern and color injections.

Customer Retention 235

Customer Retention Multichannel Arts Consumer 235

RetailDive

FEBRUARY 15, 2024

Players will be able to use colors from the beauty brand’s Super Lustrous lipstick collection, with more shades on the way.

Games 62

Games 62

Retail TouchPoints

APRIL 22, 2024

For example, the recently launched Hej Copilot, designed in collaboration with Microsoft , can assist employees with tasks ranging from test and image creation to generating ideas and crafting presentations. Additionally, Ikea is developing various proprietary AI tools in-house or jointly with suppliers.

Games 261

Games Technology Presentation Retail 261

Retail TouchPoints

MARCH 27, 2024

British retailer Marks & Spencer (M&S) is on the hunt for a new fashion designer, and the search will play out on screens across the UK in a new reality TV series set to arrive on ITV1 and ITVX this fall. The series will be hosted by fan-favorite TV presenters AJ Odudu and Vernon Kay.

Fashion 262

Fashion Clothing Presentation Marketing 262

Retail TouchPoints

NOVEMBER 22, 2022

In the spirit of giving, and to fine-tune some of its brand messaging, Lowe’s is partnering with Wyndham Hotels & Resorts to create a home away from home with their Holiday Home Layover experience, specifically for travelers whose holiday travel plans have been disrupted. Miami — Wyndham Garden Miami International Airport.

Travel 283

Travel Mobile Channel Consumer 283

Retail TouchPoints

MARCH 25, 2024

Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling. Staples has leveraged consumer recycling behavior research from MIT and partnered with Call2Recycle and ERI to design the program.

Supplies 283

Supplies Consumer Marketing Retail 283

Retail TouchPoints

DECEMBER 18, 2023

American Freight , the budget-friendly furniture, mattress and appliance retailer, has unveiled a revamped store design and experience in two Denver-area stores. store and applied its format and design to its new Westminster location. The retailer upgraded its Centennial, Colo.

Technology 264

Technology Improvements Customer Retail 264

Retail TouchPoints

FEBRUARY 21, 2024

The collection, available while supplies last, encompasses women’s, girls and baby apparel and accessories along with beauty and home décor items starting at a $4 price point. Target debuted a value-priced private label brand earlier this month. There’s so much to spark joy, just in time for new spring looks — available only at Target.”

Shipping Costs 246

Shipping Costs Accessories Apparel Supplies 246

Retail TouchPoints

SEPTEMBER 6, 2023

Banana Republic has officially launched BR Home , the brand’s new furniture and home décor business. The company also is planning two BR Home pop-up experiences, in New York and Los Angeles. Parent company Gap Inc. In addition to being sold at BRHome.com, the collection also will be available in select U.S. ” .

Arts 253

Arts Travel Clothing Retail 253

Retail TouchPoints

AUGUST 23, 2023

The Home Depot is tapping into this value by creating a branded content destination to support young homeowners. To validate the value and influence of branded content, The Home Depot partnered with Morning Consult to better understand the mindset of millennial homeowners.

Workshop 240

Workshop Consumer Improvements Recommendation 240

Retail TouchPoints

FEBRUARY 26, 2024

Abbey Glass herself started designing dresses when she was 10 years old and went on to become a classically trained fashion designer. Growing up in Kentucky and attending the University of Alabama for her interior design degree, Morgan has developed designs with a distinctly Southern sensibility.

Fashion 266

Fashion Fulfillment Customer 266

Retail TouchPoints

APRIL 11, 2023

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. in a statement. “It

Home Furnishings 243

Home Furnishings Consumer Document Improvements 243

Retail TouchPoints

JANUARY 10, 2024

Lowe’s has launched a new loyalty program for “DIYers” that will sit alongside its existing MVP loyalty program for home improvement professionals. The new MyLowe’s Rewards program will offer do-it-yourself customers exclusive savings on items they need for their homes and allow them to earn rewards toward future purchases.

Workshop 304

Workshop Gifts Shipping Improvements 304

Retail TouchPoints

APRIL 22, 2024

The report also found that 77% of consumers said they would be willing to wait longer for packages shipped via sustainable methods, and that they prefer retailers to use packaging made from recycled materials ( 30% ), packaging that can be repurposed or refilled ( 29% ) and more efficient packaging designs to minimize waste ( 23% ).

Clothing 239

Clothing Fashion Workshop Shipping 239

Retail TouchPoints

DECEMBER 14, 2022

The Dmitriy & Co addition will support the luxury home design retailer’s launch of RH Couture Upholstery, while Jeup will serve the creation of RH Bespoke Furniture. RH has acquired two custom ateliers that serve the interiors trade: upholsterer Dmitriy & Co and furniture specialist Jeup, Inc.

Home Furnishings 267

Home Furnishings Customer Retail Marketing 267

Retail TouchPoints

FEBRUARY 8, 2024

Developed following a large consumer survey and in-store fit clinics, the new State of Day loungewear brand is designed to help women “feel more comfortable and relaxed at home.” The first State of Day collection, which includes more than 165 pieces with prices ranging from $8.50

Consumer 234

Consumer Customer 234

Retail TouchPoints

FEBRUARY 27, 2024

The Olfactory NYC store experience is designed to eliminate the guesswork behind choosing — or even creating — a signature scent. Our scents are designed to be fun, complex and engaging, allowing our customers to explore a new side of fine fragrance. Beyond its growing store footprint, Olfactory has a robust at-home experience.

Arts 235

Arts Travel Customer Customer Experience 235

Retail TouchPoints

MARCH 21, 2024

Premium retailer Woolworths will deploy the iD Cloud RFID solution from Nedap to 217 Fashion, Beauty and Home stores across South Africa as it seeks to improve inventory accuracy and in-store replenishment.

Supplies 244

Supplies Fashion Improvements Retail 244

Retail TouchPoints

OCTOBER 18, 2022

The Home Depot has launched a jobseeker marketplace called the Path to Pro Network, designed to connect skilled tradespeople to hiring trades professionals in the construction and home improvement industries. military veteran or has graduated from The Home Depot’s free trades training program. year-over-year to $43.8

Customer 291

Customer Improvements Retail Customer Experience 291

Retail TouchPoints

NOVEMBER 9, 2023

In collaboration with Boston’s Mass General Brigham hospital, Best Buy Health will support an expanded home-based health care delivery model designed to improve how safe, quality care can be provided with technology and clinical expertise. The partners also are seeking to address worker shortages in health care.

Technology 240

Technology Mobile Improvements Management 240

Retail TouchPoints

JANUARY 27, 2023

The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time. Sidekick lives on Home Depot’s hdPhones, which were developed in collaboration with Zebra Technologies , HPE and Aruba. So we have to give them the time to engage with the customer.”

Technology 296

Technology Mobile Management Customer 296

Groove

OCTOBER 27, 2020

There are so many factors to consider when designing an eCommerce website. To help you get started, we're sharing 5 website design best practices to help you create a unique and engaging shopping experience for your customers. Website Design Best Practices: 5 Ways To Improve UX. Optimize your design for mobile.

Improvements 363

Improvements Mobile Web Design Shopping Carts 363

Retail TouchPoints

OCTOBER 31, 2023

Competitors The Home Depot and Lowe’s are both zeroing in on the same high-value target as the pandemic-driven home improvement boom slows — professional contractors, builders and tradespeople. Both Chip Devine, SVP of Outside Sales, and Tim Wilkerson, SVP of Home Services, will now report to Campbell.

Improvements 262

Improvements Operations Events Customer 262

Retail TouchPoints

MAY 5, 2022

The Home Depot has introduced Home Depot Ventures, a $150 million venture capital fund designed for early-stage companies aiming to improve the customer experience and shape the future of home improvement. This is an exciting opportunity to find and scale the next big ideas in technology and retail.”.

Improvements 263

Improvements Retail Books Technology 263

Retail TouchPoints

NOVEMBER 16, 2023

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations.

Mobile 162

Mobile Gifts Improvements Customer 162

Retail TouchPoints

JULY 25, 2023

The Home Depot has introduced an online guided version of MISSION TRANSITION , three free, self-paced online courses designed to provide military veterans with the tools to transition into the civilian workforce. Courses include: Optimize Your Resume , Build Your Personal Brand and What to Expect While Interviewing.

Improvements 238

Improvements Other 238

Retail TouchPoints

FEBRUARY 5, 2024

Fashion brand Lulus has opened its first bridal boutique in Los Angeles, creating an experience designed to support brides throughout their entire experience — from engagement to honeymoon. If brides find their perfect gowns in-store, they can take them home on the same day. The boutique, which opened Feb.

Food and Beverages 242

Food and Beverages Fashion Accessories Books 242

Retail TouchPoints

APRIL 1, 2024

Shein also is looking to tamp down criticisms of its environmental impact, by highlighting its evoluSHEIN by Design sustainable collection and offering credits for customers who bring in clothing donations.

Clothing 226

Clothing Fashion Events Accessories 226

Retail TouchPoints

JULY 20, 2023

Both the rebrand and new store design aim to maintain the retailer’s relevance with current customers while attracting a younger demographic looking for on-trend offerings at affordable price points. By refreshing our stores, we hope to empower and inspire our customers while keeping home at the forefront of all we do. “By

Workshop 221

Workshop Events Gifts Customer 221

Groove

MARCH 4, 2024

The world of retail is fast-paced, and web design is the cornerstone of customer engagement. The magic of effective website design has the power to do more than just appeal to the eye. Let’s explore 20 exciting trends in web design effects. Google’s material design system is an excellent example of this type of element.

Web Design 370

Web Design eCommerce Improvements Presentation 370

Retail TouchPoints

OCTOBER 10, 2023

The National Basketball Association’s Charlotte Hornets have debuted a Virtual Fan Shop that will allow fans to interact with each other virtually as well as browse and purchase fan gear that will then be shipped to their home in the real world.

Accessories 230

Accessories Games Apparel Shipping 230

Retail TouchPoints

JANUARY 27, 2021

retailer John Lewis & Partners is rolling out 3D visualization for its Home Design appointments, both in-store and online, to help customers better understand what products will look like in their homes.

Operations 224

Operations Technology Customer Retail 224

Retail TouchPoints

MAY 27, 2021

Walmart and Gap have entered a strategic partnership to introduce Gap Home , a home essentials brand exclusive to Walmart. The collection, which will launch June 24, will feature more than 400 items across home décor, tabletop, bedding and bath, with styles designed for every space from college dorms to homes.

Arts 306

Arts Fashion Improvements Customer 306

Retail TouchPoints

JULY 14, 2022

With the freight train of inflation not looking set to slow down anytime soon, Lowe’s wants its customers to know it’s possible decorate their homes without breaking the bank. The home improvement retailer has debuted a new series of décor curations from a collective of three style experts known for their budget-friendly styles.

Banking 308

Banking Improvements Customer Retail 308