Groove

APRIL 6, 2021

Continue reading to see how HubSpot automation can benefit your marketing, sales and customer service teams. HubSpot Automation Features: Streamline Your Marketing Efforts & Sales Process. See how you can use automated workflows and sequences to reach out to prospects, drive more leads and follow up with customers post-purchase.

Marketing 247

Marketing Books Shopping Carts Blog 247

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Given the ongoing shift in consumer shopping preferences, many of these new businesses will be digital-first companies. How is it triggered? million applications to start new businesses through September 2021.

Merchant Services 269

Merchant Services Payment Services Payments Shipping Costs 269

Retail TouchPoints

SEPTEMBER 2, 2022

In tandem, the world’s focus on climate change and carbon neutrality has turned businesses’ attention to how they can raise their environmental credentials. The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. Making the Warehouse Energy Efficient.

Online Retail 245

Online Retail Shipping Costs Retail Supplies 245

Talkoot

MARCH 12, 2024

How leading enterprise brands scale their ecommerce content operations Anna Rillahan Talkoot Chief Growth Officer In the rapidly-evolving world of ecommerce, enterprise retailers face a significant challenge—producing high-quality, high-volume product content that resonates with consumers across channels.

Operations 78

Operations eCommerce Demo Document 78

Retail TouchPoints

MAY 17, 2021

Consumers will be making up for lost time in shopping for new clothes and supplies, but they will likely continue habits formed during the pandemic and do a large portion of this shopping online. The greatest question in retail this BTS season is, “how will shoppers behave?” Predicting New Behaviors.

eCommerce 168

eCommerce Retail Apparel Clothing 168

Groove

MARCH 15, 2021

Convenient for both businesses and consumers, eCommerce live chat addresses customer pain points instantly, allows for cross-selling and up-selling opportunities with personalized product recommendations and decreases shopping cart abandonment by answering customer inquiries promptly. How eCommerce Live Chat Benefits Brands & Consumers.

Live Chat 343

Live Chat Consumer eCommerce Shopping Carts 343

Groove

NOVEMBER 17, 2020

Though both are great for increasing efficiency and creating a positive customer experience, we recommend keeping your core needs in mind when making a decision. Though both are great for increasing efficiency and creating a positive customer experience, we recommend keeping your core needs in mind when making a decision. Integrations.

BigCommerce 368

BigCommerce Social Media Customer Data Recommendation 368

RetailMinded

MARCH 16, 2024

Let’s explore how you can implement these advancements and see tangible gains in your daily operations. Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates. Struggling to keep up with the pace of modern retail? You’re not alone.

Retail 98

Retail Point of Sale Operations Technology 98

Retail TouchPoints

AUGUST 12, 2020

So far, retailers have quickly adapted to how they serve their customers. With 5G, retail leaders can further accelerate decision-making through intelligent edge, video and analytics. With 5G, retail leaders can further accelerate decision-making through intelligent edge, video and analytics.

Retail 275

Retail Fashion Technology Customer Experience 275

Retail TouchPoints

JULY 20, 2022

While consumer expectations have continuously shaped retailers’ strategies, tech choices and best practices, COVID-19 accelerated this rate of change. Finally, “innovative” capabilities would incorporate personalization or tailored results based on consumer context and past behaviors. The result? Loyalty programs.

Omnichannel 265

Omnichannel Retail Mobile Social Media 265

Retail TouchPoints

NOVEMBER 2, 2021

It doesn’t just refer to experiences like bungee jumping or white water rafting, but rather, encompasses the consumer desire for a valuable end-to-end brand experience. Instead of waiting for the consumer to come across your advertisement on TV or a desktop computer, the key is to meet them where they are — wherever that may be.

Point of Sale 295

Point of Sale Mobile Customer Marketing 295

Retail TouchPoints

SEPTEMBER 29, 2020

decision, which allows U.S. states to charge tax on purchases made from out-of-state sellers —even if the seller does not have a physical presence in the taxing state — has had widespread implications for ecommerce. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

Webinar 271

Webinar Payment Services Shipping Costs Retail 271

Retail TouchPoints

DECEMBER 29, 2021

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years. Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. People Show Their Individuality.

Hobbies 276

Hobbies Outdoor Technology Arts 276

Retail TouchPoints

MAY 3, 2023

How can companies deliver personalized ads at scale, search for new customers and conquer new markets, launch effective marketing campaigns and optimize products and brand experience? In short, how can businesses connect with their customers? The days of third-party data are over. Still, many questions remain. trillion in value.

POS 248

POS Customer Experience Customer Technology 248

Groove

JANUARY 19, 2022

As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. Mapping customer experience is a core component to accelerate customers on the path to purchase.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. What Makes Subscriptions Appealing?

Subscription 287

Subscription Payment Services Payments Automotive 287

Retail TouchPoints

FEBRUARY 12, 2021

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. The pandemic has forever altered consumer behavior, and this year in particular consumers find themselves in a kind of limbo — hope is on the horizon, but “normal” isn’t here yet.

Consumer 347

Consumer Omnichannel Events Customer Experience 347

Retail TouchPoints

JUNE 15, 2021

As more consumers are vaccinated and COVID restrictions begin to ease, the key questions many retailers will be asking are what will consumers want to buy, and how can they make sure they have the right product, in the right place, as consumers start to resume some of their pre-pandemic activities?

Supplies 221

Supplies Retail Fulfillment Channel 221

Wiser

SEPTEMBER 5, 2023

The psychological allure of getting a product for less than its original price is undeniably effective, enticing customers to purchase more. The psychological allure of getting a product for less than its original price is undeniably effective, enticing customers to purchase more.

Shipping Costs 148

Shipping Costs Shipping Payment Services Online Retail 148

Retail TouchPoints

JULY 15, 2020

How to explain that paradox? All this comes against a backdrop of a breathtaking shift that’s under way, with consumers abandoning traditional brick-and-mortar stores to do their shopping almost entirely online. That accelerated fulfillment process makes identity verification challenging, even during normal times.

Merchant Services 266

Merchant Services eCommerce Payment Services Payments 266

Retail TouchPoints

JUNE 10, 2022

As a result, retailers are experiencing a daunting dilemma: to choose between absorbing cost increases or to pass those costs on to consumers — neither of which is ideal. How can retailers tackle these challenges? Next, retailers need to standardize the intake process. Business-as-Usual Won’t Work.

Merchant Services 221

Merchant Services Retail Supplies Events 221

Retail TouchPoints

MAY 4, 2022

and Europe — conscious consumers are demanding to know how retailers produced their clothes, if the materials used were recycled or organic, and if the workers were paid fair wages with good working conditions. We are seeing the beginnings of a revolution in how fashion is produced and consumed. And the U.S. And the U.S.

Fashion 235

Fashion Supplies Document Consumer 235

Fabric Blog

APRIL 22, 2024

In the previous post, Never Miss A Sale , we announced the availability of order fulfillment logic (OFL) which allows retailers to orchestrate and optimize how your distributed order management (DOM) system works across the order fulfillment process, as part of fabric OMS. fabric is no different and we believe that: Speed matters.

Social Media 52

Social Media Merchant Services Order Fulfillment Webinar 52

RetailMinded

APRIL 26, 2024

One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally. One of the most significant issues of all is figuring out how you’re going to manage the complexities of shipping, both domestically and internationally.

Shipping Costs 52

Shipping Costs Shipping eCommerce eCommerce Software 52

Retail TouchPoints

DECEMBER 29, 2021

As with most industries, the pandemic accelerated processes that were well underway in the interior design sphere during the past few years. Thanks to the latest technological developments, the warehouse-first marketing approach has been losing steam, and online purchases are taking the lead. People Show Their Individuality.

Hobbies 194

Hobbies Outdoor Technology Arts 194

Dynamic Action

JUNE 27, 2023

Customer expectations and demands are skyhigh, meaning efforts must move beyond marketing towards data-backed decisions to offer a truly personalized experience. As shopping behaviors consequently shift, retailers need to stay agile and put their customers at the heart of the decision-making process.

Consumer 62

Consumer Customer Retail Customer Loyalty 62

lateshipment

AUGUST 13, 2020

Besides that, you should have an e-commerce returns process that works for you rather than against you. This article will cover some essential tips to help streamline your store’s return process. It’s worth noting that potential customers will first review your return policy before purchasing from your store.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

Retail TouchPoints

MAY 24, 2021

Purchasing online often meant access to a better selection of (and global access to) products, more convenience, and, in many cases, cheaper deals. Based largely on their online shopping experiences, increasingly sophisticated consumers expect this same level of customization, interactivity and reliability from their brick-and-mortar stores.

Retail 162

Retail Customer Experience Presentation Improvements 162

ROI Revolution

JULY 12, 2023

Influencer marketing has the power to affect purchase decisions because of the relationship and trust cultivated with the influencer’s unique audience. However, the power of influencer marketing is clear: 61% of consumers trust influencer recommendations The global influencer marketing industry will reach $21.1

Marketing 78

Marketing Social Media Beauty and Health Food and Beverages 78

ESW

MAY 17, 2023

A growing number of business buyers are digitally native but experience a disconnect between the way they buy personal consumer goods and how they are forced to make business purchases. The rise of ecommerce has revolutionised the way people shop, from consumers to business buyers.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

GetElastic

SEPTEMBER 2, 2021

While I had some exposure to eCommerce in my past, specifically when I managed the Lenovo account as consultant, I constantly find myself internalizing how eCommerce impacts B2B account managers. I will explore some of these areas and provide some recommendations for how to get the account team, marketing team and eCommerce team aligned.

B2B 141

B2B Management eCommerce B2C 141

Wiser

FEBRUARY 22, 2021

During any given shopping trip, consumers can be exposed to thousands of products on the shelf. As you can imagine, this often triggers intense decision fatigue, described as the “feeling of being too tired to make choices and wanting, instead, to opt for the familiar.” He also mentioned that the assessment took 15 months to complete.

Consumer 131

Consumer Marketing Retail Improvements 131

Retail TouchPoints

NOVEMBER 17, 2021

It starts with adjusting your organization’s thinking and processes to adapt to the new data-deprecated, cookie-less world. Having a clear picture of how every aspect of the business works together is critical not only for long-term success but also for balancing quick wins with sustained growth in the short term. 35% in 2019).

Retail 249

Retail Channel Omnichannel Marketing 249

Retail TouchPoints

MAY 5, 2021

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. The numbers speak for themselves: Online sales of alcohol in the U.S. were up 80% last year, approaching $5.6

Automotive 278

Automotive Food and Beverages eCommerce Consumer 278

Groove

JULY 2, 2019

of carts remain un-purchased. One-page checkout makes it easier for users to understand purchase progress and move through checkout stages. These interactions contribute to the overall checkout experience and are opportunities to make the process easier for your users. Abandoned carts in eCommerce aren't a new problem.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 235

Payments Payment Services Customer Experience Social Media 235

lateshipment

APRIL 25, 2022

It has improved in speed, efficiency, and accuracy, thanks, in large part, to improved data and predictive analytics technologies that allow firms to make data-driven business decisions. AI has a significant impact on the retail industry, accelerating and automating a handful of functionalities. AI Applications in Retail.

Retail 130

Retail eCommerce Technology Improvements 130