Omniconvert

DECEMBER 20, 2021

Discover what purchase frequency (PF) is, how to calculate it and what you can do to improve this vital KPI for your retention efforts. The post What is Purchase Frequency? appeared first on Omniconvert Ecommerce Growth Blog.

Blog 78

Blog Improvements eCommerce Customer Retention 78

BigCommerce

APRIL 18, 2018

How to Measure Ecommerce Success. A few example ecommerce KPIs to consider as your OMM are: Customer Lifetime Value (CLV): The estimated amount of total purchases a customer will make with your business over the lifetime they are with your brand. The most successful ecommerce and retail businesses are metrics obsessed.

Download 418

Download eCommerce Social Media Shopping Carts 418

Retail TouchPoints

JANUARY 8, 2024

Yet despite the growing frequency of ORC, retailers would be remiss to focus their loss prevention efforts solely on these brazen, smash-and-grab scenarios. If this data wasn’t shocking enough, the same report also explained that 78% of retailers don’t count ecommerce loss when calculating shrink. Similarly, 57.8%

Recommendation 235

Recommendation Omnichannel Shipping Costs eCommerce 235

Retail TouchPoints

SEPTEMBER 2, 2020

Here’s how to prepare now to make the most of this holiday season: Know your Sender Score. Here’s how to prepare now to make the most of this holiday season: Know your Sender Score. It is essential for senders to have an understanding of how MBPs see them. And now more than ever, email reigns supreme.

eCommerce 175

eCommerce Supplies Marketing Technology 175

Omnisend

JANUARY 12, 2021

Not only does it help you pinpoint which of your customers are your best customers, but it helps you learn how to transform shoppers into customers that spend more, buy more often, and stay with your brand longer. How to Calculate Customer Lifetime Value. What is Customer Lifetime Value? Try Omnisend free for 14 days!

X-cart 109

X-cart Customer Customer Retention Shipping Costs 109

Smile.io

FEBRUARY 2, 2024

  Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. Repeat customers are easier to sell to, spend more per purchase, and, most importantly, they’re most likely to have continued loyalty by shopping with you again.  Key Takeaways:  Smile.io

Customer Loyalty 85

Customer Loyalty eCommerce Customer Merchant Services 85

Retail TouchPoints

JANUARY 27, 2022

In fact, 34% of baby boomers, 46% of Gen Xers and 75% of millennials agree they definitely or probably would change their purchase or consumption habits to reduce their impact on the environment, according to Nielsen research. Not only is sustainability crucial for the planet, but consumers reward the brands they see making the effort, too.

Information 258

Information Consumer Clothing Definition 258

Omnisend

JANUARY 8, 2024

Instead, you can build customer retention by nurturing solid relationships through: Excellent customer service Personalized interactions Attractive incentives In this article, we’ll look at effective strategies you can use to drive more repeat purchases for your business. Understanding how to get repeat customers can boost your revenue.

Customer 88

Customer Customer Retention Social Media X-cart 88

Omnisend

DECEMBER 12, 2023

This guide will answer everything there is to achieve a good email open rate, including the factors that affect it and how to calculate it. This guide will answer everything there is to achieve a good email open rate, including the factors that affect it and how to calculate it. How to calculate email open rate?

X-cart 88

X-cart Mobile Improvements Merchant Services 88

Groove

AUGUST 30, 2023

Starting with the Basics: What is a CDP? To start, let's peel back the layers of marketing-speak and dive into what a CDP is at its core. While the term can encompass quite a lot, it's crucial to recognize that it holds various meanings across different industries and professionals. Want it simpler? Why Do CDPs Exist?

Customer Data 363

Customer Data Customer Multi-channel Management 363

Kissmetrics

JUNE 7, 2021

Given this emphasis on numbers and data, this engine isn’t necessarily for purchase-minded searchers; rather, it’s a data-driven engine that can provide insights. While you may not care about the caloric values associated with M&Ms, you should care about how these incredible data stores can benefit marketers. Interested?

Marketing 276

Marketing Presentation Information Channel 276

Algopix

OCTOBER 21, 2023

But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? But with a myriad of data points to choose from, how do you know which eCommerce KPIs are the most important for your business? It’s a measure of how much money your online store is making.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Social Media 118

Omnisend

JULY 21, 2020

With what we know about the value returning customers have, it’s important to recognize when they’re about to churn and how we can win them back. The challenge is simply organizing your data to find the patterns that identify lapsed-purchasers for your store. How to Identify a Lapsed-Purchaser. Then the 3rd to 4th.

Customer Retention 143

Customer Retention Customer Demo Channel 143

Smile.io

JANUARY 27, 2023

How can we reach customer engagement? How can we optimize customer engagement? How can we ensure our customers are engaged? 💡 Customer engagement is intentional and aims to provide something of value to get customers to make a transaction and a repeat purchase. What is customer engagement?

Customer 100

Customer Social Media Definition Reference 100

Smile.io

NOVEMBER 3, 2021

Your churn rate is the metric that defines just how many customers you're losing over a period of time and can be calculated using a churn rate formula. Churn rate is a business metric that calculates how many customers you've lost over a given period of time as a percentage of your total customers.

Customer 62

Customer Telecommunications Reference Definition 62

Omnisend

JUNE 3, 2021

In this piece, we’ll go over how to create an RFM analysis, what an RFM score means, and what strategies to assign to those scores. An RFM (Recency, Frequency, and Monetary) analysis classifies your customers into different categories based on how recently they’ve purchased, how frequently they’ve purchased, and how much they’ve spent.

Merchant Services 78

Merchant Services Customer Retention Shipping Costs Customer 78

Omnisend

JUNE 16, 2021

Some dig deeper into customer purchase history. It’s based on, and stands for: Recency: How recently a customer has purchased from your store Frequency: How often a customer purchases from your store Monetary: How much a customer spends when purchasing. It’s purely based on purchasing behavior.

eCommerce Marketing 78

eCommerce Marketing Customer Retention eCommerce Customer 78

Omnisend

JUNE 11, 2021

It will also impact list hygiene , in which you determine how much a recipient actually wants to receive your emails based on, in large part, the open rate. It will also impact list hygiene , in which you determine how much a recipient actually wants to receive your emails based on, in large part, the open rate. Let me explain.

Marketing 178

Marketing Channel Other Customer 178

Retalon

AUGUST 22, 2023

For each metric, we define what it measures, explain how to calculate it, provide up-to-date industry benchmarks, and discuss why it is vital to track. For each metric, we define what it measures, explain how to calculate it, provide up-to-date industry benchmarks, and discuss why it is vital to track. Anything under 1.0

X-cart 41

X-cart Shipping Costs eCommerce Definition 41

Retail TouchPoints

NOVEMBER 27, 2020

Some shoppers, especially those in the older demographic, made online purchases for the first time due to the pandemic and have been continuing to use ecommerce channels even as stores reopened. There is no doubt that retailers have faced many struggles as a result of the pandemic.

Electronics 314

Electronics Consumer SEO Retail 314

ESW

JUNE 26, 2018

Earlier this year, we wrote about how site speed is so crucial in eCommerce — especially if you are in charge of a growing brand that aims to take on some of the top-tier competitors in your market. This is an easy one to calculate. Now, let’s dig a little deeper. Average Order Value. Within a given timeframe (e.g. Well, that depends.

Payment Services 96

Payment Services X-cart Shipping Costs eCommerce 96

Kissmetrics

OCTOBER 10, 2017

It’s the percentage of the visitors on your website who decide to make a purchase. It’s calculated by taking the total number of website visitors who make a single purchase and dividing that number by the total number of people who visit your site. Identifying the metrics necessary to track those KPIs. Segmented Conversion Rate.

eCommerce 207

eCommerce Shipping Costs eCommerce Platforms Mobile 207

ESW

JUNE 6, 2023

Much like omnichannel capabilities give shoppers agency over their experience, when brands offer multiple ecommerce payment options, they remove barriers to purchase and empower the customer. Better Customer Experiences Multiple ecommerce payment options ensure a secure and hassle-free purchase that improves the overall customer experience.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Retalon

AUGUST 22, 2023

Inventory turnover measures how many times a company sells and replaces its inventory during a period. It indicates how efficiently inventory is managed and whether excess inventory is tying up too much capital. Calculating your inventory turnover ratio provides insight into the health and efficiency of your retail operations.

Food and Beverages 41

Food and Beverages Retail Specialty Retailers Consumer Electronics 41

Smile.io

JULY 21, 2023

While having more options for building a rewards program helps build stronger programs, the variety of choices available presents a new challenge for brands — how do you make sense of all your options and create the best rewards program for your brand? More importantly, how do you build the best program for your customers?

Customer Retention 62

Customer Retention Reference Customer Merchant Services 62

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. Stripe vs. FastSpring. What does all of that mean?

Payment Services 115

Payment Services Merchant Services Payments Subscription 115

Smile.io

AUGUST 31, 2023

However, do you actually know how to do it? More importantly, do you even know how to calculate your average order value? How to calculate average order value (AOV)? Before learning how to boost your average order value, it is very helpful to understand how to calculate it.

Shipping Costs 55

Shipping Costs Shipping Social Media Recommendation 55

FastSpring

NOVEMBER 18, 2019

In which case, you essentially have two options: (1) you can get your customers to spend more on each order (increase the Average Order Value), or (2) increase the frequency at which your customers buy from you (increase Customer Lifetime Value). How do you calculate AOV? How do you increase AOV? What is AOV? Cross-sell.

Shipping Costs 61

Shipping Costs X-cart Merchant Services Customer 61

Optimizely

JUNE 28, 2018

At-risk customers – Buyers who haven’t engaged with your online store—whether it’s ignoring your emails, not visiting your site, or making another purchase—in more than 30 days; the catalyst for starting an at-risk campaign. We know the ecommerce world changes rapidly, and it can be tough to keep up. Click To Tweet. Click To Tweet.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Omnisend

DECEMBER 22, 2021

In simple English, metrics track your business progress, and KPIs are metrics that show how effective you are at achieving your goals. KPIs are goal-oriented, and they use metrics to measure how close or far away you are from reaching those goals. How to decide which metrics or KPIs to use? Reading Time: 8 minutes.

X-cart 78

X-cart eCommerce Shopping Carts Shipping Costs 78

RetailMinded

OCTOBER 3, 2023

To succeed, you need to figure out how to do every element of your business at least 1% better than everyone else,” John says. To succeed, you need to figure out how to do every element of your business at least 1% better than everyone else,” John says. The time savings we’ve achieved as a result have been huge.

POS 52

POS Outdoor Shopify Demo 52

Smile.io

FEBRUARY 24, 2023

When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. This is the process of providing your customers with something valuable to get them to make a transaction with you–whether this is a social media interaction or a purchase. The next step is customer engagement.

Customer Retention 71

Customer Retention Customer Social Media Merchant Services 71

Korona

FEBRUARY 9, 2023

But how do you improve store performance? Table of contents How to improve retail store performance How to measure your store performance Some Tips To Improve Your Retail Performance 1. Table of contents How to improve retail store performance How to measure your store performance Some Tips To Improve Your Retail Performance 1.

Improvements 98

Improvements Payment Services POS Payments 98

Omnisend

MARCH 31, 2021

Sending to subscribers who would sooner delete your email than purchase something from them doesn’t make sense, so why do it? Reading Time: 7 minutes. As an online merchant, you naturally want to spread the word about your website and your products to as many potential customers as possible. Should I worry about an email unsubscribe?

Marketing 130

Marketing Social Media Channel Merchant Services 130

Inflow Insights

JANUARY 15, 2020

How to Analyze Your eCommerce KPI’s. Below, we’ll go over how to frame your thinking around these three digital marketing practices in a way that ensures constant improvement and fewer wasted resources. Prioritizing which metrics to improve can be tricky. That said, tracking too many metrics can make a thorough analysis difficult.

PPC 162

PPC eCommerce SEO X-cart 162

Ecommerce Platforms

NOVEMBER 11, 2020

Below, we're going to dive into exactly what Chargify has to offer and how much it charges for its products. Billing frequencies: Bill consumers weekly, monthly, quarterly, annually – or create your own custom billing periods. So, whether a shopper purchases one or one million units, they pay the same price per unit.

Payment Services 104

Payment Services Payments Subscription Management 104

Kissmetrics

APRIL 9, 2021

To that end, there are a few things you should consider before diving into how to claim your business on Google. If they need to know your phone number, how quickly can they access it? If they want to know if you have parking available, how will they find out? The Number One Mistake Business Owners Make with Google My Business.

Information 362

Information SEO Mobile Customer 362