Smile.io

MARCH 26, 2020

As many businesses ramp up efforts to acquire new customers through expensive paid ads, it’s easy for them to forget about the importance of customer loyalty for their brand’s success. To help you navigate through this, we’ll share a few key ways you can measure your loyalty program’s performance. Customer Retention Rate (CRR).

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Korona

MARCH 25, 2022

With repeat customers spending 33% more than new customers on average, increasing customer loyalty is one of the most effective ways to boost your bottom line. Loyal customers have a higher average lifetime value and are a reliable source of revenue for your brand. . 7 Ways to Improve Customer Loyalty.

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Smile.io

DECEMBER 13, 2022

These interactions  offer an engaging experience that builds trust with your brand, making it the perfect tool for promoting and improving your loyalty program. Incorporating social media actions into your loyalty program will make customers feel like reaching a certain points balance is attainable.

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Smile.io

NOVEMBER 15, 2023

But what exactly is customer loyalty? We’re going back to basics in this post to learn what customer loyalty is.   Table of Contents  What is customer loyalty?   Table of Contents  What is customer loyalty? Why is customer loyalty important?

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Smile.io

SEPTEMBER 1, 2023

Customer Churn Rate (CCR) 🛍️ Customer churn rate (CCR) is the percentage of customers that have been lost over a specific period of time. Why is Customer Churn Rate important? Knowing your churn rate helps you determine what steps to take when developing a retention strategy.

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Smile.io

FEBRUARY 2, 2024

has access to the world’s largest loyalty dataset, with over a decade of data from billions of ecommerce orders.    Smile loyalty programs increase repeat purchase rate , average order value , and decrease purchase frequency. has built up the world's largest dataset of loyalty and retention data.

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Smile.io

OCTOBER 30, 2023

We’ll cover what a loyalty program is, how it unlocks profitability, and 5 loyalty program strategies specifically for Shopify Plus stores.    What is a loyalty program?    Loyalty programs can come in all shapes and sizes.   Are loyalty programs profitable?  " - Smile.io

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Smile.io

NOVEMBER 3, 2023

Despite what you hear, loyalty programs do work. Just as a brand would put effort into its email marketing or social media management, it needs to commit to continuously improving and optimizing its loyalty program.  Why trust smile loyalty data? What about loyalty programs are people questioning?

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BigCommerce

FEBRUARY 23, 2018

The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. So, how can you increase retention and customer lifetime loyalty? We’ll cover: What an ecommerce customer loyalty program is. What is a Customer Loyalty Program?

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Korona

JANUARY 14, 2021

And the rate at which it’s changing is accelerating. Start by improving your landing pages and blog. Loyalty programs. A bit of hybrid for this list, loyalty programs are another offline (sort of) marketing tool. Implement cross-store loyalty programs. Keep Your Franchisee Advertising Local. Blog and Landing Pages.

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ESW

JULY 31, 2023

Ecommerce conversion rates hover, on average, around 2%. And in an increasingly competitive environment, brands must differentiate themselves to achieve and exceed the average conversion rate. Notably, choosing the right payment options targeted to shoppers can improve conversion rate as much as 30%.”

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Smile.io

APRIL 13, 2023

If you’re looking to provide your customers with more ways to earn points, drive participation in your rewards program, or simply increase your average order value, a bonus points event may be the perfect strategy for your ecommerce business!   A few weeks later, they create a double redemption campaign. The answer is YES!

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Smile.io

DECEMBER 1, 2022

What is a Loyalty Program? This post answers the question “what is a customer loyalty program?” ” We cover the fundamentals including our loyalty program definition, the benefits, and the different types from referrals, to points, to VIP programs. Starting a Loyalty Program? Blog Alex McEachern 2.

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Kibo

FEBRUARY 19, 2021

Defining concrete strategies across touchpoints and metrics is the first step toward leveraging the power of engagement to lift sales and loyalty. Social media can also improve SEO visibility, helping brands stand out in search. Improved engagement can boost cross-sells by 22% and average order size up to 85%.

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Smile.io

MAY 2, 2023

With easy-to-understand structures and simple earning and redemption models, points programs are by far the most popular type of rewards program. Step 1: Set the goals for your loyalty program A ship with no compass will end up going in circles. The biggest question for most people, however, is where to begin. Celebrating a birthday.

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Smile.io

MARCH 2, 2022

Finding common pain points amongst your customers gives you opportunities to improve your online customer experience. Loyalty Program Data Loyalty programs are one of the best sources of rich customer data. This will let you know if your currency rate is effective–is it too easy or difficult to redeem rewards?

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AcquireConvert

FEBRUARY 14, 2021

Some also offer loyalty program services and other benefits for your brand. The best gift card apps add extra design class and functionality to the standard Shopify gift card setup, improving the user experience. So, if you want to start offering gift cards in your store or improve the current service you provide, which apps stand out?

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Smile.io

NOVEMBER 24, 2021

Experimenting is a great way to improve your business - and we’re not talking about the exploding volcano experiments from your high school science fairs. For example, you can analyze why your bounce rate on a certain page is so high and then determine a hypothesis on how to improve it.

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