Retail TouchPoints

APRIL 11, 2024

All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems. And since synthetic data is anonymized, they could do this without compromising consumer privacy. AI will personalize storefronts.

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365 Retail

APRIL 20, 2024

Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement. Compliant with GDPR guidelines, refive ensures that all customer data is collected with full consent and maintained with utmost privacy.

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Technology Retail Customer Retention Customer Data 59

Retail TouchPoints

JUNE 12, 2023

While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. Companies should closely monitor AI bias, inaccuracy, cybersecurity, job displacement and data privacy. This technology seamlessly integrates into touch points and platforms.

Retail 260

Retail Technology Games Recommendation 260

365 Retail

MAY 30, 2023

As digital natives, Gen Z – those aged 10 to 25 – have been surrounded by technology, social media, mobile devices, and the internet their entire lives. So, as this tech-savvy generation continues to consume the most content, what do they really look for in a mobile app? Social Media Integration With 1.3

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Mobile Social Media Technology Information 76

ROI Revolution

MAY 3, 2022

Accurately measuring attribution is becoming a challenge for marketers in light of new consumer privacy regulations. In this article, dive into the data for insights into measuring attribution and consumer privacy. Gaining visibility into the effectiveness of your digital advertising is difficult due to growing privacy legislation.

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Consumer Social Media Multi-channel Events 78

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

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Supplies Customer Experience Technology Omnichannel 233

Retail TouchPoints

FEBRUARY 8, 2024

These experiences could go further through partnerships with supermarkets, where a QR code enables the consumer to fill their shopping basket with all the ingredients for a week’s worth of recipes and buy them with one tap on their mobile device. Lucy Cunningham is Enterprise Sales Director at InfoSum.

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Payments Payment Services Retail Channel 294

Retail TouchPoints

FEBRUARY 6, 2024

The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. If brands are going to make the most of this powerful technology, they are going to need to answer these questions first. The technology is too powerful not to. What’s behind this skepticism?

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Recommendation Customer Hobbies Technology 277

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

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B2B eCommerce BigCommerce Omnichannel 232

Retail TouchPoints

MAY 18, 2022

Mastercard has launched a new Biometric Checkout Program globally that will enable merchants of all sizes to offer contactless biometric checkout experiences based on facial- or palm-based recognition technology. Once registered they will be able to pay via facial recognition at checkout without the need for a card or mobile device.

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Merchant Services Retail Banking Technology 253

365 Retail

JANUARY 3, 2024

Blockchain technologies, machine learning, augmented reality, and cryptocurrency are only a part of what the world of gaming has to offer. By introducing new features and functions, such casinos are providing players with a new level of quality gaming as well as introducing cutting-edge technologies to the global gaming market.

Technology 52

Technology Games Cryptocurrencies Payment Services 52

RTP blog

NOVEMBER 10, 2017

To capitalize on this growing trend, more and more retailers are beginning to leverage beacon technology. Beacons are small and typically unseen devices that use Bluetooth low-energy (BLE) wireless and geofencing technology. Why is beacon technology beneficial? Beacon technology clearly has its benefits. What are beacons?

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Customer Experience Technology Customer Mobile 150

Forrester eCommerce

JUNE 11, 2021

Apple kicked off its annual developer conference on Monday, June 7, 2021. One of its big announcements was iOS 15. iOS 15 makes experiences more intelligent and more intuitive. Apple is adding features that help its customers 100 times a day in little moments throughout the day, every day. In some ways, you could say […].

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Mobile Customer Customer Experience Technology 414

Forrester eCommerce

OCTOBER 5, 2021

Your users place additional demands on your ecosystem now — in large part due to the limitations of the mobile devices they have. A few years ago, you had a big system if you had a thousand simultaneous users. Today, it means you have a moderately successful app or website. What does this mean for […].

Mobile 195

Mobile Technology Customer 195

Retail TouchPoints

APRIL 4, 2024

Retailers are now demanding large media company dollars, but they are operating almost as a startup in terms of their technological capabilities. So there are a lot of different ways you can measure in stores while maintaining consumer privacy.” “My I thought the IAB did a great job putting a flag in the ground.”

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Retail X-cart Banking Definition 261

Retail TouchPoints

JULY 21, 2022

Data privacy has come into sharper focus over the past year thanks to new state legislation and federal privacy laws like the American Data Privacy and Protection Act (ADPPA). In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner.

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Marketing Consumer Information Customer Retention 276

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. Consider a mobile POS system: Retail cybersecurity should protect your business’ valuable data and transactions.

Small Business Retail 262

Small Business Retail Payment Services Retail POS 262

ROI Revolution

MAY 30, 2019

The drive to user privacy has been outpacing the capabilities of attribution technology. Of all the themes covered at Google Marketing Live last month, none came across more prominently than Google’s commitment to honor user concerns around privacy. Facebook has also been showing a growing commitment to user privacy.

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Definition Arts Banking Mobile 68

UpSellIt

JULY 13, 2023

It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more. AI-Recommendations Mobile Exit Detect 2. Mobile-First Approach Mobile devices continue to be a dominant platform for ecommerce.

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Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

AUGUST 29, 2022

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. Mobile apps have evolved into a critical business asset, generating billions of dollars in revenue.

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Mobile Payment Services Payments Retail 310

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. That requires true visibility and updating of both the information technology (IT) and operational technology (OT) that underpins the retail environment.

eCommerce 178

eCommerce Retail Technology Customer Data 178

Retail TouchPoints

MARCH 25, 2021

By 2022, regulations designed to protect consumer privacy and major technology companies will require users’ explicit permission to share and use data generated from digital interactions. is slowly following suit: California passed its own Consumer Privacy Act ( CCPA ) in 2018, and new national legislation was introduced in the U.S.

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Retail Consumer Social Media POS 264

Retail TouchPoints

MAY 28, 2021

Consumers are increasingly drawn to convent checkout experiences, from mobile POS and self-checkout to grab-and-go tech, and now even autonomous stores. Now, Verizon Business has teamed up with AiFi — a provider of AI-powered computer vision technology — to bring an autonomous shopping experience to the 105th running of the Indianapolis 500.

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Travel POS Events Technology 256

Retail TouchPoints

MAY 8, 2023

And with retargeting on social channels more difficult due to privacy changes from Apple and Google, marketers are turning to Demand-Side Platforms (DSPs) in order to run retargeting campaigns, using their own first-party data. The AI technology even determined when to refresh ads to ensure continuous and optimal ROAS.

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Marketing Technology Social Media Recommendation 310

Kissmetrics

JANUARY 11, 2021

Concerned about online privacy? They even offer a Chrome plugin so you can keep using Google — and protect your privacy. Qwant is a Paris-based search engine dedicated to protecting your privacy. Curious to see what technology your favorite sites use and usage trends of that technology? DuckDuckGo.

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Books Document Blog Presentation 317

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Contactless and frictionless payment options, such as mobile wallets and biometric authentication, are gaining popularity.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

ESW

MAY 11, 2020

Electronic and mobile payment solutions are proliferating. Are mobile payment apps the future of online and in-store payments, or are they a bubble waiting to burst? What Are the Leading Mobile Payment Providers? Before we assess the popularity of mobile payment solutions as a whole, let’s look at three of the major players.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

Kissmetrics

MARCH 3, 2021

With technologies like GPS and radio frequency identifiers, marketers can specify a perimeter or boundary based on a real-world location. to $15 CPM (cost per mile) for desktop and mobile campaigns. A Reveal Mobile report found the top-performing CTAs for geotargeted advertisements include: learn more shop now buy now click here.

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Marketing Outdoor Consumer Mobile 315

Retail TouchPoints

MARCH 24, 2023

“Shopify integrating Google Cloud’s Discovery AI technology into its enterprise retail solution puts the power of AI directly into the hands of merchants and brands to solve everyday problems,” said Thomas Kurian, CEO of Google Cloud in a statement.

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Shopify Merchant Services Recommendation eCommerce 299

Retail TouchPoints

NOVEMBER 18, 2022

ALPR technology has become not only more powerful but also less expensive and easier to install. Law enforcement, district attorneys and retail investigators need to band together to gather evidence and strengthen cases brought against the gang leaders who mobilize people to steal and resell products.

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Retail Operations Magazine Shopping Carts 274

Retail TouchPoints

AUGUST 23, 2023

Phygital retail experiences, in which physical elements and technology coexist, offer opportunities to bring customers closer to your brand. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Travel 205

Travel Clothing Technology Customer Loyalty 205

Ecommerce Platforms

APRIL 7, 2022

As technology evolves, so does the power of digital surveillance. 75% of internet users in the US are more concerned with their online privacy than they’ve ever been. Dave Smyth, web developer at scruples.studio , is dedicated to building privacy-focused websites for his clients. “We Are you most worried about privacy?

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Retail TouchPoints

AUGUST 11, 2023

Give customers privacy when tipping. Our study shows that customers are just as likely to tip while being watched (and potentially judged) as they are when given privacy at checkout. Molly Burke is a Senior Analyst at Capterra , covering retail and restaurants with a focus on emerging technology.

Consumer 195

Consumer Payment Services Point of Sale POS 195

Algopix

NOVEMBER 12, 2023

With the rapid evolution of technology and changing consumer behaviors, businesses are constantly seeking innovative strategies to gain a competitive edge. We will explore how this technology has revolutionized the way businesses interact with their customers and manage their operations.

Information 93

Information Customer Experience Technology eCommerce 93

Retail TouchPoints

DECEMBER 18, 2023

It accounts for spelling mistakes, typos, synonyms and antonyms, which has become even more important with the rise of shoppers searching on mobile apps. AND, OR) to limit or expand search results. Its partner, predictive search, autocompletes keywords and phrases when users type in a search box.

Recommendation 257

Recommendation eCommerce Jewelry Document 257

Retail TouchPoints

NOVEMBER 11, 2020

However, in the rush to embrace digital solutions and improve their online presence to maintain business operations, many retailers opened themselves up to unseen security risks by quickly adding new technologies, processes, suppliers and offerings without first conducting a proper security and risk assessment.

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Merchant Services Retail POS Presentation 165

Retail TouchPoints

JULY 25, 2022

The new BOPIS offering is supported in the stores with an omnichannel pick-and-pack offering from VTEX , which has been providing a range of technology solutions for Victoria’s Secret Chile since October 2020. Recognizing this opportunity, Victoria’s Secret Chile is mobilizing and incentivizing its store associates. “We

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Fulfillment Shipping Costs Omnichannel Operations 202