Retail TouchPoints

OCTOBER 3, 2023

Wine Insider marks the second acquisition for Full Glass following the purchase of the DTC operating assets of wine and lifestyle brand Winc.com from Amass Brands Group. Amoroso previously served as President of DTC at DRINKS. However, DRINKS and Full Glass will continue to work together closely following the acquisition. ” .

eCommerce 147

eCommerce Multi-channel Shopify Technology 147

Algopix

JULY 9, 2023

With the advent of technology, manual inventory management methods have been replaced by advanced software solutions known as inventory management systems. TradeGecko allows businesses to manage multiple sales channels, automate workflows, and generate reports to gain valuable insights. What Is an Inventory Management System?

Payment Services 98

Payment Services Operations eCommerce Platforms Management 98

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Nick Wheeler OBE, Founder, Chairman & Owner of Charles Tyrwhitt, will be one of its 2024 headline speakers as part of its conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

Technology 64

Technology Multi-channel Retail Events 64

Algopix

JULY 24, 2023

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. These insights aid businesses in optimizing operations and developing effective strategies.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. Hence the undeniable need for robust warehouse management technologies that are future-focused and effortlessly scalable. A One-Size-Fits-All Strategy Won’t Work.

Management 264

Management Order Fulfillment Fulfillment Shipping Costs 264

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Retail TouchPoints

JUNE 27, 2023

There’s a lot of talk about artificial intelligence these days, with countless posts about how it’s changing consumer expectations , influencing operations and transforming entire industries. Retailers and brands spend weeks or months mapping new products and catalogs to online channels. Go to market in minutes.

eCommerce 268

eCommerce Multi-channel Multichannel Channel 268

Retail TouchPoints

AUGUST 13, 2021

In the World of ‘Attention Commerce,’ a Multi-Channel Presence is Key. Now, at BigCommerce, she helps merchants grow via integrations to channels such as Google, Facebook, Amazon, eBay and Walmart , a task she says is “like walking among giants.”. How do I make sure I’m talking to my shoppers wherever they are?’.

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Retail TouchPoints

FEBRUARY 4, 2021

Multi-channel marketing technology company Bluecore has released Bluecore Advertise, the first of the solution provider’s product lines to operate outside of retailers’ owned and ecommerce shopping channels. Bluecore Advertise builds on the personalization capabilities of the solution provider’s earlier offerings.

Channel 149

Channel Multi-channel Recommendation Operations 149

Algopix

JUNE 22, 2023

To meet the demands of an increasingly competitive market, businesses require efficient shipping management software that can streamline their operations. From order processing and inventory management to tracking shipments and generating reports, this software offers a comprehensive solution for businesses involved in shipping operations.

Shipping Costs 100

Shipping Costs Shipping Operations Management 100

ESW

MARCH 5, 2024

Omnichannel logistics provides the backbone for a multi-faceted shopper’s journey, ensuring that every touchpoint is not only connected but also seamlessly enhances the customer experience. It also provides consistent and convenient service across physical and online channels throughout the purchase journey.

Omnichannel 88

Omnichannel Multi-channel Retail Shipping Costs 88

iVend

SEPTEMBER 10, 2023

Retail Technology Platform iVend’s retail technology platform helps drive growth. Operational control – A successful retail business is one with strong operational control. Your retail POS system can help to manage the ‘5 Ss of retail operation’ – stock, space, staff, standards and systems. +

POS 111

POS Retail Point of Sale Multi-channel 111

Retail TouchPoints

JULY 13, 2023

Any business that handles customer funds, including fintechs and non-financial companies, is now required to play its part and make compliance a core driver of operational fitness. Obtaining customer consent will become even more critical, especially for multinational payments businesses operating in different jurisdictions.

Merchant Services 215

Merchant Services Payment Services Payments Banking 215

Retail TouchPoints

MAY 13, 2022

Simply defined, routed deliveries optimize logistics channels to create the best in quality, speed and efficiency of last mile product transport to the consumer. A successful routed delivery strategy relies on single drop-off points, pre-scheduled routes and dedicated tracks to optimize delivery operations. Ongoing Supervision.

Multi-channel 226

Multi-channel Supplies Information Customer Loyalty 226

Retail TouchPoints

JULY 27, 2022

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability.

Payment Services 232

Payment Services Shipping Costs Omnichannel Fulfillment 232

Retail TouchPoints

JULY 22, 2022

Sellers now operate digital commerce channels for everything from drill bits to electric motors and hydraulic components. Or hydraulic components manufacturer STAUFF, which replaced its legacy commerce technology to deliver a seamless experience for customers.

B2B 277

B2B Multi-channel Demo Travel 277

Algopix

SEPTEMBER 12, 2023

In addition to its great inventory and sync functions, the software offers fast and reliable bulk upload of SKU data and images to Amazon and other channels and provides the option to customize product descriptions and shipping details as well as to edit product listings. Their pricing is determined according to monthly orders received.

Multi-channel 95

Multi-channel eCommerce Shipping Costs eCommerce Software 95

Retail TouchPoints

MAY 5, 2021

Trend 1: Fully integrated communications technologies streamline experiences for optimal convenience. When the pandemic hit, the immediate falloff of customers being able to purchase items in-store accelerated technology adoption for greater ecommerce capabilities, new digital initiatives and even remote working for support staff.

Multi-channel 196

Multi-channel Retail Technology Sporting Goods 196

Retail TouchPoints

DECEMBER 9, 2021

Trucking and drayage from the port is complicated by varying operating hours, load capacities and labor constraints. Diversify channels to sidestep disruptions. Flexible networks for uninterrupted operations. Those that will see real success in ecommerce will invest in the technology needed to make diversification possible.

Supplies 267

Supplies Fulfillment Shipping Costs Multi-channel 267

Retail TouchPoints

SEPTEMBER 6, 2022

One example Bayer-Thomas provided was the rollout of autonomous robots in distribution centers — an Innovation & Technology investment that will support the Network by making it easier to get items where they need to be, and will improve Capabilities & Processes by easing warehouse associates’ workload. “We’ll

Supplies 245

Supplies Shipping Costs Travel Multi-channel 245

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Meanwhile, rising energy, shipping and labor costs means higher prices for many grocery items.

Shipping Costs 307

Shipping Costs Payment Services Multi-channel Mobile Payments 307

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce provides users with features required for sales management, purchasing, merchandising, inventory, customer marketing and experience, operations, and logistics. With their API you can easily extend any aspect of the tool, integrate fresh technologies, and customize your online store however you choose. Omnichannel.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Retail TouchPoints

OCTOBER 25, 2023

Technology may be able to alleviate the problems of multi-tasking associates, but only if retailers invest more in employee-facing solutions. During both in-store and online shopper journeys, retailers must “emphasize lower-commitment channels to get someone’s email address or phone number,” said Walker.

Multi-channel 314

Multi-channel Customer Experience Mobile Improvements 314

Retail TouchPoints

OCTOBER 7, 2020

The company is now operating approximately half of its locations. Now we are going to finish ahead of time with a full deployment across all of our operations by the end of October. The fact that we have a unified technology allows us to use the same processes in terms of pricing, assortment, promotions, taxes, etcetera.

Vend 214

Vend Payment Services Point of Sale Travel 214

Fabric

SEPTEMBER 12, 2023

Headless commerce lets brands deliver seamless experiences across sales channels, providing a consistent customer journey regardless of where and how a customer embarks upon it. This means brands can differentiate the customer experience from channel to channel to create a consistent experience where desired and differentiation when needed.

eCommerce 130

eCommerce Payment Services eCommerce Platforms Merchant Services 130

Retail TouchPoints

JANUARY 22, 2021

By 2023, the company aims to have 500 to 600 Aerie stores in operation and expects revenue from this brand to double to $2 billion. The company’s online channels were a bright point in 2020, with double-digit growth expected across both brands in Q4 and total digital sales for the year expected to reach $1.7

Multi-channel 187

Multi-channel Omnichannel Apparel Operations 187

BigCommerce

SEPTEMBER 28, 2017

A majority of these jobs are allocated to distribution and fulfillment, but a proportional number of these jobs also go into operations, management, and of course, customer service. What is Multi-Channel Ecommerce Customer Service? This is what multi-channel customer service aims to solve. This is no surprise.

Channel 402

Channel Live Chat Multi-channel Customer 402

Retail TouchPoints

JULY 20, 2021

If retail brands aren’t plugged into these emerging digital neighborhoods from the start, and if they lack the ability to rapidly and continually evolve as new apps and technology do, they risk being locked out. That will lead to greater system complexity and an operational minefield. Making Online Shopping More Immersive.

Retail 192

Retail Multi-channel eCommerce Channel 192

BigCommerce

OCTOBER 20, 2017

But how can B2B businesses sudden shift to an inbound model, or an outbound/inbound hybrid model quickly where they need to: ensure their backend operations flow seamlessly. Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. To make the right choice, manufacturers must consider a variety of factors and how their existing systems, processes, and teams will integrate with the new eCommerce technology. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

BigCommerce

AUGUST 15, 2018

operational workflows, staffing, system requirements, etc.). Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels. Manager, Digital Operations at Skullcandy. Depleted or overstocked inventory.

Information 212

Information Management Merchant Services Multi-channel 212

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. Nonetheless, both technology and human behavior are constantly changing, and as a business owner or ecommerce manager, you have to be ready to adapt. Improved control of operational processes (54%).

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

APRIL 20, 2022

Retailers are upping their game to educate and guide consumers online by using live video engagement technology to make the shopping experience as informative, immersive and delightful as in-person shopping. Now they can carry that brand promise through their digital operations. Educate Shoppers to Help Them Make the Right Choice.

eCommerce 289

eCommerce Jewelry Multi-channel Webinar 289

Retail TouchPoints

FEBRUARY 6, 2023

Instead of battening down the hatches and stepping back from investments in technology and transformation, [executives] are looking toward that as a conduit to help them progress through the year and the impending recession ,” said David Miller, Chief Marketing Officer at Mercaux in an interview with Retail TouchPoints.

Payment Services 246

Payment Services POS Omnichannel Retail 246

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). Building an advertising business is a significant investment that requires time, talent and technology expertise.

Retail 263

Retail Social Media Multi-channel Channel 263

Retail TouchPoints

MAY 20, 2022

The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end specialty labels were still turning up their noses at digital. Natori’s ecommerce ecosystem also has evolved over the years to further differentiate its digital channels from its department store offerings.

Omnichannel 220

Omnichannel Department Stores BigCommerce Fashion 220