Retail TouchPoints

FEBRUARY 21, 2023

However, the experiences of African-Americans in most retail stores, when they are in the best possible position to buy, does not reflect any interest in capturing this buying power. In colloquial terms, retailers are “leaving money on the table” — a lot of money on the table. trillion by 2024.

Retail 219

Retail Customer Experience Events Clothing 219

TalkingRetail

JANUARY 22, 2021

Mystery shopping and professional on-site training has reduced the number of independent retailers ‘at risk’ of selling tobacco and vaping products to children in Brighton.

Retail 81

Retail 81

Wiser

OCTOBER 29, 2019

Brands and retailers know the importance of information, especially on-the-ground info from their brick-and-mortar locations. That’s why purchase panels and mystery shopping have been the name of the game for retail businesses for decades. . Mystery Shopping . Then there is mystery shopping.

Mobile 68

Mobile Electronics Consumer Games 68

Wiser

JUNE 14, 2018

Brands and stores use market research to remain competitive in the digital and physical retail environment. The brick-and-mortar store is still the lynchpin of the shopping experience with just over 90 percent of purchases still being made in-store. This also rings true for brand experience across different store formats.

Mobile 106

Mobile Consumer Electronics Merchant Services Customer Experience 106

Retail TouchPoints

DECEMBER 31, 2021

Finally, the once-static world of retail marketing is transforming. One by one, retailers are finding that their marketing models — co-op driven, lacking in transparency, and largely traditional in form — are secondary options when compared to the self-serve, data-driven models of digital marketplaces.

Omnichannel 321

Omnichannel Marketing Retail Technology 321

365 Retail

OCTOBER 3, 2023

This captivating shopping destination aims to bring the thrilling blind box trend to life in a completely immersive manner, aiming to delight Londoners, tourists, and toy enthusiasts alike. The post MINISO Opens its First UK “Blind Box” Store in Central London appeared first on Retail News and Events.

Toys 62

Toys Accessories Fashion Events 62

Wiser

MAY 17, 2018

Mystery shopping has gotten an upgrade in recent years. This experience soon became too bulky and inefficient for brands and retailers that wanted insight into their in-store performance. . Why Traditional Mystery Shopping Is Outdated . Enter, mobile mystery shopping. . Not to mention the cost.

Mobile 76

Mobile Webinar Improvements Retail 76

Retail TouchPoints

OCTOBER 13, 2022

“So many DTC brands start out where a founder saw a niche in the market based on their own personal experiences,” said Nikki Baird, VP of Strategy at Aptos in an interview with Retail TouchPoints. ’s Director of Retail Experience Teeg Stouffer noted that the brand’s digital background is ever-present throughout the store experience.

Omnichannel 263

Omnichannel Consumer Outdoor Channel 263

TalkingRetail

MARCH 3, 2021

JTI plans to extend its mystery shopping and professional on-site training programme, which identifies independent retailers ‘at risk’ of selling tobacco and vaping products to children, to cover more regions.

Retail 80

Retail 80

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 142

Consumer Payment Services Fulfillment Multi-channel 142

Wiser

SEPTEMBER 20, 2018

The amount of data you can collect will continue to grow as well, thanks to the expanding pool of mystery shoppers and technological advancements. Branded Retailers. In-store shopping is not stopping anytime soon, so making sure all of your stores are up to par is crucial to maintaining customer loyalty and brand integrity.

Department Stores 94

Department Stores Customer Loyalty Information Consumer 94

Wiser

APRIL 27, 2018

With all the talk of the “retail apocalypse” and mass store closings, it’s clear that some changes need to be made in-store. Our webinar called A Modern Take on Mystery Shopping: How Brands and Retailers Get Ahead with Mobile Crowdsourcing will provide the following insight: . And more! .

Webinar 74

Webinar Mobile Improvements Operations 74

ROI Revolution

JUNE 29, 2021

The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape. 2020 holiday shopping ecommerce: Where are we coming from?

eCommerce 78

eCommerce Events Blog Channel 78

Wiser

SEPTEMBER 6, 2018

The holidays are upon us, and if you’re in the retail space, that means a bulk of your yearly sales could happen in the next few months. it seems that retailers are ramping up their seasonal marketing earlier every year, with holiday displays making appearances in October, September, and August. When Does Holiday Shopping Happen?

Consumer 84

Consumer Definition Retail Marketing 84

Wiser

MAY 28, 2021

The in-store shopping experience can be quite different depending on what type of store you operate—a few of the more popular channels include home improvement, grocery, mass-market, drug, and dollar. To find out, Wiser Solutions polled its network of smartphone-enabled mystery shoppers across the U.S. 85 percent would shop again.

Channel 135

Channel Improvements Marketing Consumer 135

RetailMinded

SEPTEMBER 19, 2022

As the retail industry gears up for the 2022 holiday shopping season and looks ahead to another new year, the Kentucky Retail Federation (KRF) will host its inaugural Retail Recharge Conference presented by Yelp in Lexington on Tuesday, October 25, 2022. . Steph Bechard, Retail Social Media Strategist, Crystal Media.

Small Business Retail 98

Small Business Retail Retail Social Media Presentation 98

Omnisend

NOVEMBER 7, 2022

They also promote shopping enjoyment. Shh… Mystery Discount INSIDE Take your sneakers up a notch | 30% off FLASH SALE ?? How to cross-sell in online retail ?? The subject line presents a mystery and compels the readers to open the email to satisfy their curiosity. Mystery Discount INSIDE. Reading Time: 10 minutes.

Jewelry 103

Jewelry Shipping Costs Gifts Information 103

Smile.io

NOVEMBER 29, 2022

Customers are incentivized to shop and earn more points, maximizing their reward balance, which can be spent on a second purchase. It’s also a great way to get shoppers in during slow seasons for retail. For 150 points customers can redeem and get a mystery 8-pack of coffee.

Events 77

Events Marketing Shopify Customer 77

ROI Revolution

JULY 6, 2021

The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape. Approaching now: 2021 holiday shopping season.

eCommerce 78

eCommerce Consumer Marketing Shipping 78

Wiser

MARCH 5, 2018

Manufacturers and retailers can always use feedback, and mystery shoppers are the perfect people to check out product displays and evaluate sales staff. With Wiser, any shopper can be a brand or retailer’s eyes and ears on the sales floor. Schedule a meeting today to learn how to turn retail data into action. .

Information 60

Information Retail 60

Wiser

MARCH 7, 2018

Store operators are charged with creating a positive shopping experience, and there are a number of store key performance indicators (KPIs) that all operators need to use to judge their success. In addition, store operators can have mobile mystery shoppers walk around several different areas of the store to see what associates are working on.

Operations 76

Operations Management Shopping Carts Mobile 76

Wiser

JULY 6, 2021

It’s a bit of an understatement to say that technology has changed retail. Another area where technology is revolutionizing retail is on the shelf, quite literally: smart shelves. Simply put, smart shelves provide additional data and tools for retailers to create more engaging, effective shelves. Let’s find out.

Multi-channel 158

Multi-channel Food and Beverages Technology Omnichannel 158

RTP blog

MARCH 27, 2019

The retail giant hasn’t been shy about investing in newer technologies such as VR , robotics. The RTP edit team discusses the pros and cons of retailers identifying themselves as tech companies, and which aspects of tech company culture align with what retailers need to achieve success.

Retail 150

Retail Toys POS Technology 150

RTP blog

FEBRUARY 13, 2018

The company ranked number three out of 100 as a customer service leader, according to the 20 th Annual Mystery Shopping Study by Astound Commerce. Smith, appointed in 2015, is the first CEO selected from outside the company in the retailer’s 103-year history.

Automotive 150

Automotive Article Consumer Technology 150

RTP blog

MAY 9, 2018

The 2018 Retail Innovation Conference has come and gone, but not without showcasing its fair share of content and insights from some of today’s greatest industry minds. The RTP editorial team shares their biggest takeaways from RIC18 keynotes, breakout sessions, Retail Innovator Award Winners and even mystery shopping studies.

Fashion 150

Fashion eCommerce Mobile Definition 150

Wiser

JUNE 21, 2018

What we’ve found over the years is that what we expect to be seen in stores is often very different from the actual retail conditions. With mobile mystery shopping platforms, results begin coming in within hours of opening a crowdsourcing survey to the public. These differences could determine whether you make the sale or not.

Mobile 60

Mobile Information Consumer Technology 60

Wiser

MARCH 23, 2018

Gaining data on in-store performance, such as end caps, planogram compliance, and out of stocks is key for both retailers and brands. Armed with a mobile mystery shopping app, like Mobee , shoppers can go into the stores you need data on, snap photos of displays, and answer questions—all within minutes.

Retail 60

Retail Download Mobile Information 60

Wiser

APRIL 23, 2019

How Phantom Inventory Hurts Retailers . Phantom inventory is a problem for retailers because it generates zero dollars in sales. Therefore, the best solutions to this problem involve retail analytics and software solutions. Smartphone-enabled shoppers can be leveraged to audit retail locations on your behalf.

Mobile 100

Mobile Fulfillment Retail Information 100

ROI Revolution

JULY 27, 2021

Last month marked the ninth month in a row of total retail sales growth as the world recovers from a pandemic that led to total retail sales declining 10.5% Total retail sales were up 11% year-over-year this June, a 10.4% of all retail sales ( eMarketer ). The state of consumer shopping behavior today.

eCommerce 78

eCommerce Payments Payment Services Department Stores 78

365 Retail

SEPTEMBER 23, 2021

Christine Grace, Leasing Director for Realm, said: “Given that shops in London Designer Outlet feature high quality fit-outs, visually appealing displays and a mystery shop programme to ensure a consistently excellent guest experience, Tommy Hilfiger’s newly upsized store will fit right in.

Fashion 62

Fashion Accessories Gifts Operations 62

Wiser

APRIL 10, 2020

How often have you shopped online recently? Given the challenges presented by COVID-19, specifically for retailers, it’s not surprising that more people are shopping online than before. Could shipping options move the needle for eCommerce retailers during the COVID-19 pandemic? Frequency of Online Shopping.

Shipping Costs 97

Shipping Costs Shipping eCommerce Retail 97

Wiser

JUNE 18, 2019

The retail industry is not exempt from facial recognition trend, either. More brands and retailers are looking into these tools for a variety of reasons. Will facial recognition catch on in retail? How Facial Recognition Can Be Used in Retail. appeared first on Wiser Retail Strategies. Here is what they said.

Technology 74

Technology Consumer Events Recommendation 74

Wiser

FEBRUARY 20, 2018

Optimized merchandising online and in-store is key to retail success. While the functions of the two jobs can be different, some retailers are starting to bring them together to provide more consistency in their omnichannel offerings. . The impact that these mystery shoppers can have is limitless.

Omnichannel 60

Omnichannel Download Presentation Information 60

Wiser

OCTOBER 12, 2021

Temporary price reductions, or TPRs, are a necessary part of retail. Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. Maybe you want to test out a pop-up shop in a certain area?

Consumer 147

Consumer Definition Retail Management 147

Wiser

JUNE 11, 2019

At Wiser, we were curious what were the major factors behind brand and retailer loyalty, so we turned to our network of smartphone-enabled shoppers. To begin, we wanted to know if online or in-store shopping was more popular among our mystery shoppers. How and Why Consumers Shop. Here is what they said. Their response?

Customer Loyalty 83

Customer Loyalty Customer Retail Shipping Costs 83

Kibo

APRIL 1, 2022

Touted as “Retail’s Big Reunion,” event organizers for Shoptalk US 2022 expected 10,000 attendees to come out to participate in a full, action-packed agenda including 250+ speakers, 80+ sessions, lots of networking opportunities, and of course, 20+ epic parties. .

Sporting Goods 62

Sporting Goods Events Recommendation Other 62

RTP blog

DECEMBER 14, 2017

By Matthew Tilley, MaxPoint The future of retail is becoming increasingly hard to predict. It is clear that online, mobile and offline channels are converging, but aside from a few first movers, who, how and when convergence will happen to any particular retailer remains a mystery. In fact, such distinctions only cause friction.

eCommerce 150

eCommerce eCommerce Marketing Channel Presentation 150