Top Omnichannel Survey Takeaways: RTP Editors Weigh In
RTP blog
JANUARY 9, 2019
The term “omnichannel” gets thrown around a lot — some might say too much — by retailers and industry observers. The seventh annual Retail TouchPoints Omnichannel Survey shows where retailers are succeeding in connecting with the consumer, as well as where they need to improve. Did anything from the survey catch your eye?
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