Retail TouchPoints

MARCH 5, 2024

Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release. However, at press time, the retailer’s U.S. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term.

Operations 290

Operations Presentation Retail Marketing 290

Retail TouchPoints

MAY 2, 2023

Tuesday Morning has received permission from a bankruptcy judge to wind down its operations after nearly 50 years in business despite an objection from one of its investors. Tuesday Morning operated fewer than 500 stores when it made its latest bankruptcy filing in February, which was the second since 2020. compared to Q1 2022.

Operations 269

Operations Merchant Services Gifts Management 269

Retail TouchPoints

JUNE 15, 2022

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March.

Operations 299

Operations Home Furnishings Retail Supplies 299

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 298

Fulfillment Operations Order Fulfillment Omnichannel 298

Forrester eCommerce

OCTOBER 20, 2020

In the wake of the pandemic's deluge of disruption, retailers, brand manufacturers, and ecosystem players such as mall operators are entirely rethinking their businesses, heralding much change ahead. Read what we predict for retail in 2021.

Operations 251

Operations Retail Supplies Consumer 251

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. For their part, more mall operators are looking to diversify their tenant mix and incorporate additional brands that resonate with younger audiences.

Operations 334

Operations Omnichannel Customer Experience Consumer 334

Retail TouchPoints

FEBRUARY 25, 2022

Experiential retailer b8ta officially shut down its U.S. brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It Experiential Retail Will Never be the Same.

Operations 306

Operations Other Retail Toys 306

Retail TouchPoints

JANUARY 19, 2024

Best Buy Canada has partnered with Bell Canada to operate 165 stores in malls and smaller and mid-sized communities across the country. The stores, which had been branded as The Source , a wholly owned subsidiary of Bell, will be renamed Best Buy Express and offer both Best Buy consumer electronics and telecom services from Bell.

Operations 264

Operations Consumer Electronics Telecommunications Electronics 264

Retail TouchPoints

FEBRUARY 9, 2023

“During his career, Nick’s been the Chief Merchant for one of the UK’s biggest retailers, led multiple categories for department store Marks & Spencer , and was a key leader in the category and international expansion of the multi-billion-dollar George brand.”

Operations 278

Operations Retail Department Stores Omnichannel 278

Retail TouchPoints

JUNE 1, 2022

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates. reporting directly to DoorDash CEO Tony Xu.

Operations 316

Operations Consumer Technology Improvements 316

Retail TouchPoints

APRIL 11, 2023

Toronto-based Sleep Country operates 290 corporate-owned stores and 20 warehouses across Canada as well as ecommerce operations. “We With their omnichannel business, and their mission to deliver a frictionless and elevated sleep retail experience, they align perfectly with our strategic omnichannel journey that began four years ago.”

Operations 264

Operations Omnichannel eCommerce Retail 264

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Walgreens is continuing to seek ways to tighten operations and enhance the convenience of store pickup.

Payment Services 246

Payment Services Operations Omnichannel Fulfillment 246

Retail TouchPoints

JUNE 27, 2023

In its ongoing bid to appeal to small business owners, Amazon is making business accounts free for sole operators who already have a personal Prime membership. You see that in our third-party seller business, and with Amazon Business ,” said Todd Heimes, Director of Amazon Business Worldwide in an interview with Retail TouchPoints. “We

Shipping Costs 277

Shipping Costs Operations Small Business Retail Customer Loyalty 277

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. Nordstrom’s Canadian operations employ approximately 2,500 people. “We in a statement.

Operations 290

Operations Department Stores eCommerce Supplies 290

Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025.

Retail 317

Retail SEO Operations Consumer Goods 317

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

POS 278

POS Gifts Events Mobile 278

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. Comparable sales fell 9.3% as overall revenue dropped to $14.7

Operations 299

Operations Omnichannel Technology Improvements 299

Retail TouchPoints

NOVEMBER 30, 2022

Foot Locker has made multiple changes to its executive leadership team as the athletic retailer separates its commercial functions from supply chain and IT concerns. The retailer’s executive leadership changes, which will become effective Dec. The retailer’s executive leadership changes, which will become effective Dec.

Operations 278

Operations Supplies Omnichannel Fulfillment 278

Retail TouchPoints

OCTOBER 26, 2020

This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. How AWS works with retailers to continuously increase the speed of innovation every year.

Operations 336

Operations eCommerce Retail Fashion 336

Retail TouchPoints

MARCH 12, 2024

Shop Premium Outlets (SPO) — the online marketplace from mall operator Simon Property Group and Rue Gilt Groupe — has launched a retail media network powered by Mirakl Ads, a new retail media offering from marketplace solution Mirakl (on which SPO is built).

Retail 277

Retail Fashion Operations eCommerce 277

Retail TouchPoints

SEPTEMBER 7, 2021

Lei Xu, previously CEO of JD Retail, will take over as President of the larger company, leading day-to-day operations. New JD.com President Xu has been with the company since 2009, previously handling the development, operation and strategy of the company’s retail business as CEO of JD Retail.

Operations 255

Operations Retail eCommerce Management 255

Retail TouchPoints

MARCH 18, 2024

The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing.

Operations 263

Operations Improvements Information Other 263

Retail TouchPoints

APRIL 5, 2021

Regional convenience and fuel retailers H&S Energy of California, E.J. Among the businesses now deploying solutions from Hypersonix are: H&S Energy — a retail, gasoline and convenience store operator with approximately 113 locations throughout California, most of which are branded as Chevron locations.

Operations 216

Operations Technology Information Marketing 216

Retail TouchPoints

AUGUST 12, 2022

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The Invafresh Fresh Retail Platform uses AI and machine learning to streamline fresh food operations and reduce waste.

Operations 236

Operations Marketing Management Technology 236

Retail TouchPoints

NOVEMBER 11, 2022

The ecommerce boom brought on by the COVID-19 pandemic has permanently changed the retail landscape. While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Technological Renovations.

Operations 246

Operations Improvements Supplies Fulfillment 246

Retail TouchPoints

FEBRUARY 2, 2022

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

Operations 264

Operations Supplies Improvements Retail 264

Retail TouchPoints

APRIL 24, 2023

The retailer has received a commitment of approximately $240 million in debtor-in-possession financing from Sixth Street Specialty Lending to provide the necessary liquidity to support operations during the Chapter 11 process. It remains to be seen if a court-approved sales process will enable better results for the retailer.

Payment Services 278

Payment Services Operations Supplies Improvements 278

Retail TouchPoints

APRIL 18, 2024

There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade. Retailers are being slowly pulled along with technology’s evolution without feeling any sense of impending doom. Many retailers are at this stage.

Technology 289

Technology Retail White Paper Fulfillment 289

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

JANUARY 19, 2024

Put mildly, it has been a challenging few years for retailers. Retailers cannot take this resilience for granted. To address these compounding problems, retailers need to re-evaluate their operating priorities by focusing on cost-cutting measures that also enhance customer experiences, such as through automation, AI or other tech.

Payment Services 340

Payment Services Merchant Services Retail Customer Experience 340

Retail TouchPoints

FEBRUARY 22, 2022

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

Operations 297

Operations eCommerce Omnichannel Supplies 297

365 Retail

SEPTEMBER 11, 2023

bp has announced the appointment of Joanne Hall as its new UK retail operations director, reporting to Sonya Adams, VP mobility and convenience retail UK. Joanne brings with her a very impressive track record from major retailers of driving success across huge store portfolios.

Operations 109

Operations Retail Customer Experience Mobile 109

Retail TouchPoints

MARCH 24, 2022

stores, the retailer is incorporating a suite of digital tools designed to provide a more personalized shopper experience. AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills. According to WWD , AMIRI is looking to expand its retail presence into Europe and Asia. .

Operations 264

Operations Fashion Books Customer Experience 264

Retail TouchPoints

OCTOBER 19, 2021

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA. The digital retailer has since stated that it experienced 82% growth between Q2 2019 and Q2 2021. Petco kicked off the parade, debuting at $6.4

Operations 279

Operations Department Stores eCommerce Other 279