Retail TouchPoints

APRIL 11, 2023

For some, however, this trade-off comes at the price of navigating frustrating and, at times, confusing return policies. With return policies differing from brand to brand, it can be exhausting for customers to keep track and often leads to more hassle than reward.

Customer Retention 297

Customer Retention Customer Loyalty B2B Customer 297

Kissmetrics

NOVEMBER 17, 2021

You’re in violation of Facebook’s advertising policies. You’ll have to go through their policies and troubleshoot your ad account to find out why. Facebook’s advertising policies serve as guidelines on the types of ad content allowed. When you place an ad order, your ad is reviewed against the policies.

Events 252

Events Social Media Live Chat Information 252

Retail TouchPoints

SEPTEMBER 6, 2023

These plans are part of the brand’s near-term climate target of reducing greenhouse gas (GHG) emissions 37% by 2032 compared to a 2019 base figure. This new, long-term goal will ensure that the decisions we make today will reduce our carbon footprint over the coming decades. “We

Travel 264

Travel Supplies Operations Other 264

Ecommerce Platforms

MARCH 6, 2023

Adding terms and conditions to your Shopify store will help you manage your relationship with your customers better. Companies generally love using Shopify because it’s so easy to use. Companies generally love using Shopify because it’s so easy to use. Here’s how to use it.

Shopify 104

Shopify Document Shipping Costs eCommerce Platforms 104

Retail TouchPoints

FEBRUARY 27, 2024

With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. A network outage can mean lost sales in the short term, as shoppers simply move to another brand for that purchase, or losses in the long term if that customer does not return.

Payment Services 278

Payment Services Retail POS Operations 278

Korona

DECEMBER 6, 2022

If the store has a return policy with clearly defined return or exchange terms in advance, it eliminates any confusion in the minds of customers and staff. . A return policy is not only important to better regulate exchange and return conditions, but it can also give you an edge over the competition. What is a return policy?

Small Business Retail 52

Small Business Retail Payment Services Retail Shipping Costs 52

Korona

DECEMBER 6, 2022

If the store has a return policy with clearly defined return or exchange terms in advance, it eliminates any confusion in the minds of customers and staff. . A return policy is not only important to better regulate exchange and return conditions, but it can also give you an edge over the competition. What is a return policy?

Small Business Retail 52

Small Business Retail Retail Payment Services Shipping Costs 52

Retail TouchPoints

APRIL 10, 2024

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. David Donnelly, filmmaker and director of “The Cost of Convenience.”

Retail 278

Retail Technology Consumer Other 278

lateshipment

AUGUST 13, 2020

Research has shown that having a generous return policy can increase your store’s sales but doesn’t necessarily translate into an increased volume of returns because great return experiences increase customer loyalty. Have a Clear Return Policy. It isn’t enough to have a clear return policy in place.

eCommerce 279

eCommerce Shipping Costs 3dcart Shipping 279

Retail TouchPoints

SEPTEMBER 20, 2022

Apple’s ad policy changes have disrupted titans like Facebook and increased cost-per-acquisition through app-based advertising. Fortunately for most brands, increased costs associated with building audiences in new channels may result in the kind of long-term customers and revenue that they need to survive whatever comes next.

Omnichannel 264

Omnichannel Marketing Social Media Channel 264

Retail TouchPoints

DECEMBER 20, 2022

Amazon has reached a settlement with the European Union (EU) regarding three antitrust probes centered on the retail giant’s use of seller data, the “Buy Box” of ranked offers and shipping requirements for the Prime program. This includes refraining from using this data for selling its own branded or private label goods.

Fulfillment 272

Fulfillment Shipping Costs Presentation Information 272

Groove

DECEMBER 18, 2023

eCommerce Site Search Best Practices Visitors who use site search are typically 3 to 5 times more likely to convert than the average visitor, and the average order value is 25-50% higher than that of other customers. Manage Your Synonyms Manage Redirects Support Persistent Queries Use a Bold Border & Button Color 1.

eCommerce 221

eCommerce Shopping Carts Management Blog 221

Omnisend

DECEMBER 4, 2023

Overlooking bounces can damage your IP address and domain reputation, which has many long-term side effects, such as: Poor overall sender reputation due to multiple failed delivery attempts. However, capping the bounce rate is key to avoiding the above long-term consequences. What is email bounce? What are the reasons for email bounce?

Definition 148

Definition Subscription Mobile Marketing 148

Wiser

JULY 19, 2018

This is why careful creation of your MAP policy is critical. MAP policies (minimum advertised price policies) put a restriction on the minimum price that a service or product can be advertised as to its customers. Now, this doesn’t mean that MAP policies are illegal. Don’t be inconsistent in enforcing your MAP Policy.

Reference 60

Reference Retail Recommendation Other 60

Retail TouchPoints

OCTOBER 16, 2023

Despite a positive job market and a stabilized economic environment, most consumers ( 96% ) are looking to save money in the short term, according to a recent study from PwC. But at the same time merchants’ margins are being squeezed, making intelligent pricing and promotions strategies even more critical for success.

Merchant Services 321

Merchant Services Consumer Marketing Information 321

FastSpring

DECEMBER 20, 2023

The terms of an antitrust settlement between U.S. The Settlement Reuters reports that the $700 million settlement includes $630 million that will go to a fund for consumers and $70 million that will go to a fund for use by states. Google to pay $700 million and make some Play Store changes. 16, 2016 to Sept.

Games 102

Games Download Article Consumer 102

Retail TouchPoints

NOVEMBER 1, 2023

Unfortunately for all of us in the industry, the problem of chargeback fraud continues to grow, and for several reasons: The Growth 0f Ecommerce First, ecommerce continues its rapid expansion. And many companies now offer risk-free return policies, which some people try to abuse. trillion in 2023.

Merchant Services 298

Merchant Services Payment Services Payments eCommerce 298

Retail TouchPoints

DECEMBER 31, 2021

Longer-term solutions, however, will require retailers to create credible career paths for their workers, along with increasing their investments in training, particularly tech training. As it did with so many things, COVID-19 accelerated long-term trends in retail work. ” Turning Retail Jobs into a Career in Retail.

Home Furnishings 312

Home Furnishings Retail Shipping Costs Electronics 312

Retail TouchPoints

AUGUST 26, 2022

Sephora respects consumers’ privacy and strives to be transparent about how their personal information is used to improve their Sephora experience,” read the statement. “It It is important to note that Sephora uses data strictly for Sephora experiences. Sephora has been fined $1.2

Information 298

Information Consumer Recommendation Online Retail 298

Retail TouchPoints

NOVEMBER 29, 2023

While their desire to stay in these areas is understandable, it is not a viable long-term solution for anyone involved. In various industries, retailers have gotten used to their traditional ways of encouraging unhoused individuals to seek shelter in a more appropriate area that does not interfere with day-to-day operations.

Retail 264

Retail Other Customer Operations 264

Retail TouchPoints

JULY 21, 2023

They should’ve waited for Europe to be ready, but they couldn’t wait for the privacy policies because they were riding the tailwinds of Twitter and the degradation of their service,” said Matt Maher, Founder of M7 Innovations in an interview with Retail TouchPoints. But now, the question is, does it have long-term staying power? ”

Social Media 246

Social Media Information eCommerce Definition 246

Kissmetrics

NOVEMBER 23, 2020

Twitter lists these as some of the factors they use to tell if you’re a “bad-faith actor” or not: Whether or not you’ve confirmed your email address Whether you’ve uploaded a profile picture How recently your account was created Who you follow and retweet Who mutes, follows, retweets, and blocks you. Is it a bug? What Is Shadowbanning?

Social Media 363

Social Media Other Definition Information 363

retailnext

OCTOBER 23, 2019

Having a clear return policy in place is good for your business. Start by Writing a Clear, Concise Return Policy. Make your return policy easily accessible to your shoppers. Make your return policy easily accessible to your shoppers. Many B2C companies still fall short in terms of product photography.

Shipping Costs 52

Shipping Costs Retail Shipping B2C 52

Groove

APRIL 10, 2024

At Groove, we work with several eCommerce platforms, and Shopify is one of the most versatile and easy-to-use options to start selling. As of February 2024, there are more than 4.5 million Shopify stores online. This means there are plenty of Shopify website examples you can browse to get ideas and learn best practices.

Shopify 195

Shopify eCommerce Magazine Fashion 195

Forrester eCommerce

APRIL 20, 2018

After Mark Zuckerberg’s hearing in front of the US Congress last week, Facebook announced some changes to its terms of use and privacy policy. Written with Paul McKay, Senior Analyst at Forrester. Facebook introduced the changes to enable users to manage their data privacy more easily.

Management 256

Management 256

Retail TouchPoints

MARCH 8, 2023

Flexing these new, do-good muscles allows retailers to create significant impacts that can increase interest in a brand, reduce environmental and carbon impacts and lower operations costs long-term. The same use of easily accessible data can and should be applied to the design and operations of our physical spaces.

Retail 278

Retail Operations Consumer Technology 278

lateshipment

AUGUST 10, 2022

Your business’ long-term success depends on your conversion success, customers reaching back to your brand, your rates, customer feedback, etc, and your branding plays a huge role in it. Creating a useful brand mission and values helps in attracting a larger target audience towards the ones who share the same sentiment.

eCommerce 130

eCommerce Social Media Definition Shipping 130

Retail TouchPoints

NOVEMBER 17, 2023

Building Product Substitution Policies Ultimately, satisfaction hinges on whether product substitutions meet customers’ needs and expectations; subsequently, the alternative product must be perceived as equivalent or better than the original selection. In other instances, customers might expect an upgrade for their trouble.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

OCTOBER 27, 2023

These reports must include information about a company’s policies, procedures, risk assessments and remedial actions taken to address any identified issues. Human rights advocates are applauding Canada’s new supply chain law. The law, which goes into effect Jan. The law, which goes into effect Jan.

Supplies 264

Supplies Retail Books Document 264

Retail TouchPoints

JANUARY 5, 2023

However, Bed Bath & Beyond will use the improved liquidity created by the holiday rush to improve inventory levels as it works to bring shoppers back. Bed Bath & Beyond shares dropped more than 24% on Jan. This decline will compound the 28% sales drop that the retailer reported for Q2 2022. The result would be a net loss of $385.8

Improvements 312

Improvements Customer Operations Technology 312

Retail TouchPoints

JANUARY 18, 2022

Clearly, it’s time to create loyalty programs that inspire consumers who enroll during the holiday shopping season to stick around long-term. Instead, you can convert short-term shoppers into lifelong customers with these tips: Do research on top motivators for customers. 3 Steps for Inspiring Customers to Stay Engaged.

Customer Retention 290

Customer Retention Social Media Shipping Point of Sale 290

Retail TouchPoints

JUNE 10, 2020

Consumer-friendly and flexible return policies can be the difference between getting a new customer and losing a sale. In the midst of the global COVID-19 pandemic, retailers are creating more flexible policies to accommodate current conditions, including extending the time consumers have to return products.

Shipping Costs 179

Shipping Costs Merchant Services eCommerce Accessories 179

ESW

OCTOBER 12, 2023

Though providing employees with unique promo codes to use on the company’s ecommerce site seems efficient and easy to deploy, those codes are not always the best idea. Brands can simply send employees to the flagship ecommerce site, then employees can use a promo code or an employee login to get a discount at checkout. Roughly 145.3

Shipping Costs 146

Shipping Costs Merchant Services Consumer Electronics Payments 146

Retail TouchPoints

AUGUST 9, 2022

Nowhere is that truer than in the retail space, where it is particularly important to train your employees quickly and engage them effectively to create long-term organizational loyalty. Retail onboarding. Customer service training.

Retail 287

Retail Technology Customer Recommendation 287

Groove

JANUARY 19, 2022

Are you unfamiliar with this term? The term " eCommerce customer journey" encompasses the various stages in which customers interact with an online store, from when the person became aware of the brand and its products and/or services all the way until the time they checkout and purchase the items in their online shopping cart.

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

Kissmetrics

OCTOBER 20, 2020

Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. HR is confusing. And the legal ramifications of doing something wrong… are huge. There’s a reason people spend their entire lives learning the ins and outs of human resources—there’s a lot to it. The size of your business.

Management 259

Management Recommendation Other Customer 259

Retail TouchPoints

JULY 25, 2022

In the midst of rising inflation rates, many Americans are wondering how to cut their costs — and younger generations such as Gen Z may have found a solution in the short term with “buy now, pay later” or BNPL plans. In simple terms, BNPL solutions are microloans wrapped in the benefits of sleek, easy-to-use fintech.

Payments 243

Payments Payment Services Banking Consumer 243