Despite Recent Bad Press, Self-Checkout is Here to Stay. Here’s Why.
Retail TouchPoints
APRIL 25, 2024
It’s been a veritable tsunami of bad press for self-checkout, and honestly, it’s not all that surprising — after all, consumers have long complained about the finicky machines, which often don’t work and, even when they do, make many customers feel like they’re doing the retailer’s job for them.
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