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Why Backend Orchestration is the True Payment Experience Unlock

Retail TouchPoints

But although brands have invested heavily in functions like product discovery, merchandising and on-site personalization, consumers largely face the same old headaches when they’re finally ready to make a purchase. Download our recent report, Turning Payments into a CX Differentiator with BNPL, Digital Wallets and Better Orchestration.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. Previously, Weigl led the digital engagement product management team at Salesforce Service Cloud.

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Amazon Ramps Up Fight Against Fake Reviews With its First Criminal and Civil Filings in Europe

Retail TouchPoints

The ecommerce giant is targeting more than 11,000 websites and social media groups accused of attempting to orchestrate fake reviews on Amazon and elsewhere in exchange for money or free products. The groups allegedly posted fake reviews on Amazon stores around the world, including in the U.S.,

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JD Sports Powers Digital Transformation to Spur Growth in Canada

Retail TouchPoints

The Retail Management Suite from Jesta I.S. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

POS 245
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Vitamin Shoppe Supports Digital Transformation with New Network Solution

Retail TouchPoints

.” With elements of a Secure Access Service Edge (SASE) framework, the HughesOn managed solution protects the network with security at every endpoint, provides redundancies to ensure reliability and maximum uptime and employs automated policy orchestration for scalability.

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Temu Lawsuit Targets Counterfeit Apps and Lookalike Online Marketplaces

Retail TouchPoints

Customers who unknowingly engage with these fake sites often go so far as to place orders, and when they inevitably get neither the product nor a satisfactory answer from customer service (assuming there is any), their opinion of Temu goes down. years each by local authorities.

Clothing 261
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Using AI to Build a More Creative, Strategic Future for Marketers

Retail TouchPoints

This concept rings true for Dr. Squatch , a men’s personal care brand specializing in handmade soaps and other male grooming products formulated from natural ingredients. As production becomes easier and faster, marketers can spend more of their time and energy curating generative AI content.

Marketing 264