Retail TouchPoints

MAY 17, 2023

Plagued by economic hardships in today’s financial climate, many of them are now taking jobs in essential services like retail. For instance, AI-based hiring tools can evaluate candidates objectively, based on predetermined criteria such as experience, education and skills, without considering their demographic background.

Retail 304

Retail Technology Document Management 304

Retail TouchPoints

JANUARY 25, 2023

With the increase in these forms of payments, retailers are responsible for protecting their customers’ critical data from threat actors lurking around every corner, ready to siphon sensitive personal information. As threat actors set their sights on retailers who begin their journey to comply with PCI DSS 4.0, While PCI DSS 4.0

Merchant Services 347

Merchant Services Payment Services Mobile Payments Customer Data 347

Retail TouchPoints

JANUARY 9, 2024

With no end in sight to the challenges battering the global supply chain, Shao spoke with Retail TouchPoints about how companies, and small businesses in particular, can adapt and thrive in this volatile environment. Retail TouchPoints: The supply chain has been a huge topic of conversation since the pandemic struck.

Supplies 260

Supplies Shipping Costs Small Business Retail Recommendation 260

Retail TouchPoints

MARCH 15, 2023

Nearly three-quarters ( 74% ) of retailers with mature EX strategies achieve double-digit revenue growth year over year , compared to only 49% of retailers with low-maturity EX strategies, according to Forrester research commissioned by WorkJam.

Operations 262

Operations Improvements Technology Management 262

Wiser

NOVEMBER 16, 2023

Wiser Solutions’ Digital Shelf Intelligence (DSI) serves as a powerful tool for brand manufacturers navigating the dynamic landscape of eCommerce. Competitive pricing is a crucial element for anyone in retail. This data is then utilized to assess its impact on market share and to influence future promotions.

Electronics 148

Electronics Outdoor Payments Payment Services 148

Retail TouchPoints

OCTOBER 30, 2023

Retailers offering DCC should collaborate with trusted payment processors that provide a best-rate guarantee. In this article, I will delve into the benefits of DCC for both retailers and consumers, highlighting how this service can positively influence business growth and enhance customer experience. Benefits for Retailers 1.

Payment Services 265

Payment Services Merchant Services Payments Point of Sale 265

Fabric

FEBRUARY 9, 2024

Tim Cook, CEO at Apple For retailers, improving inventory health sounds simple enough. Markdowns and sales are often used to offload slow-moving inventory, but they can also impact retail margins and profitability. To better manage inventory, retailers often turn to modern software for help. “Inventory is fundamentally evil.

Improvements 130

Improvements Shipping Costs eCommerce Fulfillment 130

Forrester eCommerce

MARCH 17, 2017

With the increasing significance of the online channel in retail, we need variables other than macroeconomic data or consumer market size to assess the readiness of a market for eCommerce. Some of the key findings of the Index: Read more Categories: Forrester Readiness Index. eCommerce.

eCommerce 247

eCommerce Online Retail Channel Technology 247

Groove

JULY 19, 2021

The Google Ads Keyword Planner tool is a useful resource for building strong keyword lists that will make the greatest impact on your campaign. Access The Tool & Create A Campaign. Before using the keyword planner tool, you must create a Google Ads account. You may prefer one tool over the other, and that’s okay.

SEO 370

SEO PPC Information Download 370

Retail TouchPoints

DECEMBER 4, 2023

The retail industry is facing exceptional challenges in this post-pandemic era. So how can retailers survive and thrive in this new normal? To overcome these hurdles, artificial intelligence (AI), automation and robotics have emerged as game-changing solutions that are driving the retail industry forward.

Retail 251

Retail Shipping Costs Travel Operations 251

Retail TouchPoints

JANUARY 4, 2023

But businesses are discovering that digital tools can provide customers with a new way to provide a personalized and engaging shopping experience. Like the Macy’s Christmas window displays of the 1950s, retailers can find ways to pique the customer’s interest and add a little inspiration to the online purchasing process.

eCommerce 275

eCommerce Omnichannel Comparison Shopping Recommendation 275

Retail TouchPoints

OCTOBER 27, 2023

Passed this spring after four years of debate, Bill S-211, officially known as the “Fighting Against Forced Labour and Child Labour in Supply Chains Act,” places the responsibility on brands, retailers and importers to identify and prevent forced labor and child labor within their supplier networks.

Supplies 254

Supplies Retail Books Document 254

Retail TouchPoints

JANUARY 11, 2024

Generative AI has put the retail industry at yet another inflection point. 2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. But for many retailers the question remains, “Where can this new technology best help my organization now?”

Retail 254

Retail eCommerce Technology Social Media 254

Retail TouchPoints

JANUARY 22, 2024

“I like to joke and say that we specialize in the areas of poo, periods, pee and snot,” said Andy Ford, Global Head of Product Design at Kimberly-Clark in an interview with Retail TouchPoints. Instead, the company’s brand websites and apps link together an intricate network of geo-located retail partners. “We’re

Consumer 255

Consumer Customer Information Customer Experience 255

Retail TouchPoints

SEPTEMBER 2, 2022

The acceleration of the digital economy has led to technological innovation in many aspects of retail operations. New tools make data available to retailers like never before and are the linchpin to improving efficiencies, reducing waste, saving energy and assessing overall carbon footprint.

Online Retail 249

Online Retail Shipping Costs Retail Supplies 249

Retail TouchPoints

AUGUST 12, 2020

The retail industry is relentlessly innovative. And in these times of global uncertainty, retailers must be responsive to change and prepared to adapt almost instantaneously in order to keep their (virtual) doors open — let alone stay relevant. So far, retailers have quickly adapted to how they serve their customers.

Retail 276

Retail Fashion Technology Customer Experience 276

Algopix

FEBRUARY 26, 2024

Leveraging Product Research Tools for Amazon Sellers In today’s highly competitive eCommerce landscape, finding the right products to sell on Amazon can make all the difference in the success of your online business. Moreover, product research acts as a compass guiding you through the turbulent waters of online retail.

eCommerce 128

eCommerce Beauty and Health Information Consumer 128

Retail TouchPoints

MARCH 21, 2022

This has led to a labor shortage and increased turnover across multiple industries, but Neiman Marcus Group (NMG) has overcome the challenge by revamping how its employees approach work, and giving them tools to work effectively both in-person and remotely. however will get the best results — and the strategy is paying off.

Omnichannel 241

Omnichannel Technology eCommerce Platforms Channel 241

Retail TouchPoints

NOVEMBER 3, 2022

The holidays are around the corner and retail stores are gearing up for a shift back towards in-store shopping during this peak season. That’s good news for the retail sector. The consumer goods retail sector is a veritable minefield of slips, trips and falls. Slips, Trips and Falls.

Workshop 275

Workshop Technology Travel Management 275

Retail TouchPoints

FEBRUARY 21, 2023

However, the experiences of African-Americans in most retail stores, when they are in the best possible position to buy, does not reflect any interest in capturing this buying power. In colloquial terms, retailers are “leaving money on the table” — a lot of money on the table. trillion by 2024.

Retail 222

Retail Customer Experience Events Clothing 222

Retail TouchPoints

AUGUST 4, 2021

The retail industry is especially familiar with this idea. With turnover rates reaching 67% for part-time retail employees when compared to other industries, it’s no secret that retail owners and operators are scrambling to find a sustainable solution to protect their business.

Customer Retention 264

Customer Retention Customer Customer Loyalty Operations 264

Retail TouchPoints

SEPTEMBER 8, 2023

The rise of search-based and social selling has heightened retailers’ desire to offer aggressive estimated delivery dates (EDD). At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. The real complexity comes when we are looking at thousands of SKUs.

Shipping Costs 226

Shipping Costs Omnichannel Merchant Services Fulfillment 226

Retail TouchPoints

AUGUST 30, 2023

“We have a broad customer base, so we look at TikTok to fill the top of the funnel – it’s about building brand awareness,” said Debi Theis, President of fragrance brand Henry Rose in an interview with Retail TouchPoints. That means testing an expanding range of creative methods and new tools being launched through the TikTok platform. “We

Channel 242

Channel Information Customer Consumer 242

Retail TouchPoints

DECEMBER 13, 2023

So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research. I think a lot of the time people are looking for brands and retailers to just stand behind something.

Sporting Goods 293

Sporting Goods Technology Omnichannel Operations 293

Algopix

MARCH 12, 2024

In the ever-evolving landscape of e-commerce, Amazon stands tall as the titan of online retail. Amidst this pursuit, leveraging the right tools and resources becomes paramount. In 2024, as the competition intensifies, staying ahead necessitates harnessing the power of cutting-edge Amazon product research tools.

eCommerce 118

eCommerce PPC Conversion Optimization Information 118

Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. However, while the benefits of retail monitoring are indispensable, the challenge lies in managing multiple retail partners without escalating costs. This can undermine customer trust and negatively impact brand loyalty.

Retail 146

Retail Presentation Operations Management 146

Retail TouchPoints

JULY 18, 2022

As a result of new regulations and reporting requirements, corporate social responsibility (CSR) has become a top-line concern for consumer brands and retailers. But which issues are brands and retailers prioritizing, and how are they investing? But it isn’t just corporate entities driving this urgency.

Technology 229

Technology Fulfillment Consumer Download 229

Retail TouchPoints

JUNE 28, 2023

It’s not just about what’s hot, it’s about what’s effective,” said Brent Hollowell, Chief Marketing Officer of Volumental , a fit tech company that provides shoe recommendations based on 3D foot scans, retail purchase data and AI. But retailers have to invest in things that will make them not just different, but better and more relevant.

Technology 269

Technology Consumer Mobile Operations 269

Retail TouchPoints

AUGUST 19, 2022

That is why Leslie Hand, Group Vice President of IDC Retail and Financial Insights believes that we, as consumers, go through all of our buying decisions asking a series of questions, including: Does this company have the product I want? Leslie Hand: The flip switched [even before] COVID to now, and retailers understand they need to invest.

Technology 267

Technology Shipping Costs Omnichannel Mobile 267

Retail TouchPoints

APRIL 5, 2021

Regional convenience and fuel retailers H&S Energy of California, E.J. Pope & Son of North Carolina and Welcome Break in the UK have implemented AI optimization tools from Hypersonix to support functionalities including real-time fuel pricing and streamlined merchandising.

Operations 178

Operations Technology Information Marketing 178

Algopix

OCTOBER 13, 2023

However, navigating this ecosystem can be challenging without the right tools and strategies in place. The Rise of Walmart’s eCommerce Walmart, the iconic retail giant, has transformed itself into a digital powerhouse. Algopix can help sellers assess their eligibility and identify areas for improvement.

Shipping Costs 120

Shipping Costs eCommerce Fulfillment eCommerce Platforms 120

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The biggest scourge, however, has been retail-sector ransomware attacks, which grew by 67% in 2022. And the most common jumping board for cyberattacks on retail? Active Directory (AD). Better security hygiene and processes can help close the gap.

Payment Services 269

Payment Services Payments Retail Operations 269

Retail TouchPoints

JUNE 10, 2022

Many retailers today face two major problems: supplier cost increases and overall supply shortages that are driving inflation rates higher than have been seen in at least 40 years. Retailers are at the mercy of suppliers to fill the shelves as they experience a significant risk to the bottom line and potential lost sales.

Merchant Services 226

Merchant Services Retail Supplies Events 226

Retail TouchPoints

MAY 9, 2022

During the pandemic, many retail organizations embraced more agile, often digital ways of working. Our biggest challenge over the past year has been adapting our floorset process digitally,” said Paul Rupert, Visual Merchandising Manager for Elevated Retail at Vans in an interview with Retail TouchPoints.

Document 270

Document Apparel Improvements Retail 270

Groove

FEBRUARY 14, 2022

Built-In Tools. The Shopify platform offers a user interface that makes it easy to manage a variety of tools. The user interface for managing these tools is clear, concise and easily accessible from the control panel. This tool can dynamically sync your local files to your Shopify store and the active theme.

Shopify 195

Shopify Merchant Services BigCommerce eCommerce 195

Retail TouchPoints

AUGUST 9, 2023

Downtown retail is facing a significant decline, grappling with the lasting effects of the pandemic, the unstoppable rise of ecommerce and the mounting pressure of surging interest rates. The revitalization of downtown districts presents a promising opportunity to create vibrant retail hubs in the face of a rapidly changing retail landscape.

Retail 239

Retail Arts Events Technology 239

Groove

DECEMBER 5, 2022

To solve this new challenge, this nursery decided to implement a formal CRM (contact record management) tool with capabilities to grow as the business does. However, many conditional challenges faced the retailer. The four customer types that Caragh Nursery identified were: Retail & Residential. Unsuccessful Campaigns.

Marketing 370

Marketing Accessories Management Customer 370