Retail TouchPoints

MARCH 18, 2024

Offsite retail media allows brands to engage with a retailer’s audience in third-party channels not owned by the retailer (like Google Search) and then connect those advertising campaigns back to product sales at the retailer.

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Retail Management Blog Channel 306

RIS News

AUGUST 30, 2023

Athlete and Hustle Clean CEO Justin Forsett will inspire and motivate, alongside leaders from retail and consumer goods companies discussing innovative strategies and how to leverage next-generation technology.

Consumer Goods 83

Consumer Goods Consumer Marketing Technology 83

Retail TouchPoints

DECEMBER 11, 2023

Arkhouse already has a large stake in Macy’s and would be paying a premium to own the rest of the company — the offer values the retailer at $21 per share, about 23% over the $17 a share that the stock was trading at as of the close of business Friday. Share prices are up about 16% on the news of the bid in early hours trading today.

Toys 257

Toys Management Retail Marketing 257

Retail TouchPoints

APRIL 18, 2024

Brands and retailers can now implement national omnichannel promotional campaigns quickly and cohesively across the ARG network, as well as collect sales data to create more effective and targeted promotions in the future. billion in retail sales. We are leveraging our consumers and our collective $16.5

Retail 264

Retail Social Media Point of Sale Omnichannel 264

Retail TouchPoints

FEBRUARY 15, 2024

The acquisition is expected to be immediately accretive to the company’s fiscal 2024 earnings, generating approximately $84 million in sales and approximately $10 million in operating income, excluding transaction and integration costs. With an eye on its goal of becoming the leading family footwear retailer in the U.S.,

Operations 278

Operations Marketing Customer Retail 278

Retail TouchPoints

JANUARY 9, 2024

Although Solo Brands plans to share more extensive financial details in its fiscal 2023 results call in March, interim CFO Andrea Tarbox shared in a statement that Q4 results “came in below expectations as we experienced softer-than-anticipated sales in our direct channel.” will take over. year over year.

Outdoor 290

Outdoor Sporting Goods Consumer Channel 290

Retail TouchPoints

OCTOBER 12, 2023

Sales during Amazon ’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat compared to last year when the sale debuted, according to data from Salesforce. billion in sales, outperformed the October event, as it did last year as well. 11 alone, U.S. As they did in July, U.S.

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Recommendation Events Beauty and Health Apparel 291

Retail TouchPoints

FEBRUARY 26, 2024

The wellness-focused supermarket boosted 2023’s net sales 7% compared to 2022, reaching $6.8 Comp store sales also grew by 3.4%. Q4 net sales of $1.7 billion were 8% higher than the same period the previous year, and Q4 comp store sales climbed 3.3%.

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Customer Improvements Marketing Retail 261

Retail TouchPoints

APRIL 1, 2024

The plan, which could begin being implemented as soon as later this month, also leaves open the possibility of a sale, according to Reuters. The official committee of tort claimants for the opioid lawsuits would share with other holders of general unsecured claims a total cash amount of up to $47.5

Payment Services 297

Payment Services Operations Other Management 297

Retail TouchPoints

JANUARY 4, 2024

Online holiday sales increased 4.9% November’s sales total of $123.5 billion , fueled by strong Cyber Week sales of $38 billion. of online sales, up from 47% in 2022. Mobile shopping was highest on Christmas Day, when it drove 63% of online sales; Curbside pickup remained popular, used for 18.4% YoY, reaching $222.1

Social Media 264

Social Media Payments Payment Services Toys 264

Retail TouchPoints

OCTOBER 28, 2022

Amazon has posted projected growth ranging from 2% to 8% for Q4 2022, and the disappointing numbers caused its share price to drop more than 10% as of the morning of Oct. Amazon’s net sales for Q3 2022, which ended Sept. Sales for Q4 are expected to reach between $140 billion and $148 billion. 30, grew 15% to hit $127.1

Technology 332

Technology Retail eCommerce Consumer 332

Retail TouchPoints

JANUARY 18, 2024

You can link purchases to points and rewards, and motivate users to complete their profiles with special status levels that come with a visual badge and offerings like early access to sales or the like. And the majority of retailers (74%) agree that investing in mobile apps is key to driving profitability.

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Retail Customer Loyalty Games Reference 317

Retail TouchPoints

MAY 15, 2023

According to a new report from CMO Council and KPMG , 70% of marketers don’t feel very confident in their current sales and marketing model to sell effectively in the digitalized customer journey. Sales Transformation Practice Leader at KPMG in an interview with Retail TouchPoints.

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Marketing Technology Definition Customer 278

Retail TouchPoints

MARCH 8, 2024

3, 2024), with total sales increasing 10% and comparable store sales growing 2% year over year. Approximately one-third of these new stores will open this spring, aided by the acquisition of a “large number of very attractive new store locations” out of the Bed Bath & Beyond bankruptcy, O’Sullivan shared.

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Improvements Operations Customer Retail 285

RetailWire

JULY 23, 2021

The stock price of Crocs has risen 260 percent over the last year as demand for the ugly but comfortable clogs has continued to increase throughout the pandemic.

eCommerce 40

eCommerce Article 40

Retail TouchPoints

MARCH 27, 2023

As it continues its laser focus on profitability, luxury resale platform The RealReal is “deemphasizing” the direct sales side of its business to focus on its more profitable consignment operation. At the same time, The RealReal has been under increasing pressure from shareholders to become profitable as its share price has nose-dived.

Operations 297

Operations Retail Other eCommerce 297

Retail TouchPoints

OCTOBER 6, 2023

Brands can delve into historical sales data, market trends and consumer insights to predict their seasonal demand patterns while factoring in changes based on promotions and actual sales. Oftentimes, these hinge on the synergy between a brand and its third-party logistics (3PL) provider. 1: Demand forecasting. 3: Order accuracy.

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Fulfillment Shipping Costs Supplies Operations 310

Retail TouchPoints

MAY 16, 2023

comparable sales decline year-over-year. Total sales were $37.3 The declines were attributed to a slowdown following three years of “unprecedented growth” in which the retailer boosted its sales by over $47 billion , according to President and CEO Ted Decker. billion , down 4.2% from Q1 2022. billion due to weak demand.

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Improvements Consumer Customer Marketing 278

Retail TouchPoints

NOVEMBER 9, 2023

It wouldn’t be precisely accurate to count Bookshop.org among the successful conquerors, since its 1% market share of print book sales is dwarfed by Amazon’s approximately 50% (by some estimates, it’s even more). As its power and reach have grown, countless companies have tried to take on Amazon , but few have succeeded.

Small Business Retail 299

Small Business Retail Books Shipping Costs eCommerce 299

Retail TouchPoints

FEBRUARY 15, 2024

The Stanley X Starbucks Valentine’s Day Quencher H2.0 Tumbler is the latest example of a viral retail phenomenon. The 40-ounce tumbler joins the likes of the Cabbage Patch Doll, Tickle Me Elmo and Furbies, which all generated long lines — even stampedes — of consumers clamoring to get their hands on these coveted goods.

Social Media 262

Social Media Consumer Other Information 262

Retail TouchPoints

DECEMBER 8, 2023

The discount retailer reported net sales of $9.7 Growth primarily came from newly opened stores; same-store sales declined 1.3% Growth primarily came from newly opened stores; same-store sales declined 1.3% The same-store sales declines were spread across multiple categories, including home, seasonal, apparel and consumables.

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Apparel Retail Consumer Customer 264

Retail TouchPoints

FEBRUARY 14, 2024

Simo also shared that three top executives — COO Asha Sharma, CTO Varouj Chitilian and Chief Architect JJ Zhuang — were leaving the company. The restructuring is expected to cost Instacart $19 to $24 million in one-time expenses, shared CFO Nick Giovanni on the same call. So, we had already managed headcount pretty tightly.

Retail 147

Retail Shopping Carts Other Management 147

RetailWire

JUNE 24, 2020

Etsy has seen the price of its stock more than triple in the past month as consumers looking to protect themselves and others from the novel coronavirus continue to turn to the site’s artisans for fashionable face masks.

Fashion 45

Fashion Consumer Other 45

Retail TouchPoints

OCTOBER 20, 2023

The shareholder lawsuit alleged that WBA made false claims about how likely it was that regulators would approve the acquisition, causing shares of Rite Aid to skyrocket and leading to billions of dollars of investor losses when the deal eventually fell through. Litigation around the sale of opioids has hit the U.S.

Retail 262

Retail Marketing 262

Groove

FEBRUARY 17, 2024

If you’re like most people who shop online, you’ve probably abandoned your share of carts over the years. Where there’s interest, there’s also an opportunity to rescue a sale, and this is just as much the case for your Shopify customers as it is for anyone else. Here are some techniques for ensuring yours are effective.

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Shopify Gifts Mobile Shopping Carts 352

Retail TouchPoints

FEBRUARY 7, 2023

The retailer has received commitments to raise $225 million of equity capital, initially by selling convertible preferred shares, with the remainder coming over time by issuing warrants that will require holders to purchase more preferred shares in the future. Shares were down 64% year-over-year on Feb.

Retail 277

Retail Operations 277

Retail TouchPoints

JULY 28, 2023

We have achieved remarkable growth and market share gains over the last three-plus years, and we remain excited about the many vectors that exist for us to expand our competitive advantages and deliver attractive growth. In Q2 2023, Tractor Supply saw net sales increase 7.2% billion, with comparable store sales increasing 2.5%.

Supplies 246

Supplies Document Improvements Customer Experience 246

Retail TouchPoints

JANUARY 5, 2023

Bed Bath & Beyond shares dropped more than 24% on Jan. 5, bringing the struggling retailer’s share price down 86% year-over-year, after the company reported that it was having trouble getting enough merchandise to fill its shelves while also bringing in fewer customers. The company expects sales for its Q3 2022, which ended Nov.

Improvements 311

Improvements Customer Operations Technology 311

Retail TouchPoints

OCTOBER 14, 2022

billion in sales by 2025. As the company recovers from the impact of a tarnished image and DTC competitors, such as digitally native ThirdLove , who have gained market share within the $16 billion intimates business during the retailer’s rebrand, it is trying to overcome what it has termed “execution missteps” that saw sales drop from $7.5

Apparel 277

Apparel Fashion Presentation Operations 277

Retail TouchPoints

MARCH 26, 2024

Leading the charge in innovative, consent-driven strategies is the adoption of zero-party data , or data that consumers proactively share with a brand. This privacy-friendly approach empowers retail brands to create hyper-personalized targeting tactics, fostering genuine connections while respecting user privacy.

Retail 264

Retail Apparel Consumer Clothing 264

Forrester eCommerce

NOVEMBER 11, 2020

When thinking about implementing a digital transformation, there are things sales leaders must consider to align and compensate the organization’s sales resources with the shift. Forrester analyst Anne Slough shares how a digital transformation impacts the sales team’s success.

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Management Technology Operations 370

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

POS 278

POS Omnichannel Mobile Improvements 278

Retail TouchPoints

DECEMBER 18, 2023

We continue to be pleased with the productivity of our small-format stores, specifically with the faster adoption of Custom Spaces, which is a key component of future sales growth for The Container Store,” Mahlhotra said. “At At the end of our second quarter, this adoption was averaging 39% of sales per store.

Specialty Retailers 246

Specialty Retailers Customer Retail Customer Experience 246

Retail TouchPoints

MARCH 15, 2024

Sales rose in Q4 to $1.67 billion , up about 6% from the previous year, but it wasn’t enough to assuage investors who have grown impatient with the company’s declining market cap despite its relatively consistent sales growth. Coughlin will remain on as an advisor to the board throughout the transition.

Retail 264

Retail Operations Management Customer Experience 264

Retail TouchPoints

NOVEMBER 20, 2023

Several of the nation’s largest retailers, including Target , Macy’s , Gap and BJ’s Wholesale Club , struggled during Q3, with all reporting net sales declines and all but one showing a fall-off in comparable store sales. and a slight comp sales increase of 0.3%. and a slight comp sales increase of 0.3%.

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Department Stores Apparel Reference Operations 264

Retail TouchPoints

FEBRUARY 21, 2023

The Home Depot’s Q4 2022 results disappointed, with a mild sales increase of 0.3% The Home Depot’s Q4 2022 results disappointed, with a mild sales increase of 0.3% Comparable sales for the period fell 0.3% Results for fiscal 2022, which ended [provide date] as a whole were brighter, with overall sales up 4.1% in the U.S.,

Supplies 262

Supplies eCommerce Operations Improvements 262

Retail TouchPoints

NOVEMBER 21, 2023

November and December holiday sales average around 19% of total retail sales, per the NRF , and this share can be even higher for some department stores and specialty retailers. Emarketer anticipates that holiday retail sales will grow 4.5% The winter holiday season is a critical time for retail. this year to surpass $1.3

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Customer Gifts Specialty Retailers Department Stores 278