Retail TouchPoints

MARCH 22, 2023

Owners can then select their preferred delivery window for the food to be sent via Petco’s delivery services. The new service has launched regionally across 15 states, including California, Texas, Florida and New York, and will be available nationally later this year. Meal plans start at $3 per day.

Subscription 216

Subscription Omnichannel Consumer Customer 216

Retail TouchPoints

JANUARY 4, 2022

Best Buy is the latest retailer to enter the advertising market with the launch of Best Buy Ads, an in-house media company designed to help shoppers explore the retailer’s products, services and offers. Multiple retailers have launched internal advertising divisions to help connect brands with customers.

Omnichannel 282

Omnichannel Customer Data Mobile Recommendation 282

Retail TouchPoints

JUNE 10, 2021

B2B rental technology platform CaaStle has launched BORROW, designed to help retail brands offer a transactional rental experience that is fully integrated into their website. CaaStle also powers subscription-based rental services for retailers through its Clothing as a Service (CaaS) program.

Shipping Costs 203

Shipping Costs Retail B2B Clothing 203

Forrester eCommerce

OCTOBER 4, 2019

This is an interview that Allen Bonde and I did to launch our coverage of the future of services. Markets and firms are changing dramatically under the relentless forces unleashed by technology. Customers’ expectations rise continuously. And […].

Technology 308

Technology Customer Marketing 308

Retail TouchPoints

JANUARY 10, 2024

Amazon has debuted a new service called Health Condition Programs aimed at helping people more easily discover and enroll in digital health benefits and programs that are available through their employer or insurance plan to manage chronic conditions, but that they may not be aware of.

Customer 279

Customer Subscription Management Improvements 279

Retail TouchPoints

JANUARY 13, 2021

In partnership with Synchrony and Mastercard , Walgreens is expanding its financial services offerings. By the second half of 2021, Walgreens will launch credit cards, issued by Synchrony, as well as a prepaid debit card, both of which will be powered by the Mastercard network.

Financial Services 164

Financial Services Customer Loyalty Point of Sale Mobile 164

Retail TouchPoints

NOVEMBER 17, 2020

Amazon has launched Amazon Pharmacy , a prescription delivery service that lets shoppers complete an entire pharmacy transaction through the Amazon App and includes special discounts and unlimited two-day delivery for Prime members.

Fulfillment 192

Fulfillment Information eCommerce Management 192

Retail TouchPoints

APRIL 11, 2023

is expanding its existing slate of design tools and services with the debut of an Interior Design Service, offering consumers and businesses the chance to connect virtually with an interior design expert to help develop any space. in a statement.

Home Furnishings 245

Home Furnishings Consumer Document Improvements 245

365 Retail

OCTOBER 11, 2023

UK logistics specialist Kammac is taking the pain out of e-fulfilment with a new pop-up service, helping start-up businesses to outsource their operation within days. For rapidly growing start-up ventures, the quality of service provided can be at risk when it comes to outsourcing logistics and fulfilment. “We

Fulfillment 104

Fulfillment eCommerce Operations Events 104

Retail TouchPoints

MAY 4, 2021

The new virtual service is available to shoppers via their mobile devices at BobbiBrownCosmetics.com Mondays through Fridays from 10 a.m. ET, and Saturdays and Sundays from Noon to 8 p.m.

Mobile 277

Mobile Recommendation Improvements Consumer 277

Forrester eCommerce

AUGUST 16, 2022

We published our report “Automation Can Solve The Service Worker Shortage,” in May 2022. This research defined eleven categories of automation that will most effect front-line service workers. We then ranked the categories based on likely adoption and how ready the required technology is.

Technology 195

Technology Operations 195

Retail TouchPoints

OCTOBER 21, 2021

Gopuff , which made its name delivering products to fill immediate, everyday needs in as little as 30 minutes , launched operations in four of New York City’s five boroughs on Oct. We are excited to officially launch Gopuff in New York City,” said Co-founder and Co-CEO Yakir Gola in a statement. Gopuff raised $1.15

Operations 248

Operations Customer Experience Marketing Consumer 248

Retail TouchPoints

JULY 7, 2020

Uber will launch a grocery delivery service through the Uber and Uber Eats app in partnership with the grocery delivery startup Cornershop. Grocery delivery will launch in select cities in Brazil, Chile, Colombia, Peru and Canada before coming to parts of the U.S. later in July.

Merchant Services 184

Merchant Services Consumer Fulfillment 184

TalkingRetail

SEPTEMBER 28, 2020

Morrisons has launched a food delivery service aimed at the thousands of students who are self-isolating in halls and campuses. The Doorstep Delivery service will launch at the Birley and Cambridge Halls at Manchester Met University and will expand to other universities if successful.

Other 124

Other 124

365 Retail

MAY 24, 2023

UK-based card and gifts retailer Cardfactory has introduced its first nationwide Click and Collect service. Following the success of a pilot across 87 stores, the service is now accessible via the company’s website and app, and in over 1,000 physical stores across the UK.

Payment Services 73

Payment Services Gifts Accessories Payments 73

GetElastic

DECEMBER 1, 2021

So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked. As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

TalkingRetail

JULY 2, 2020

The remote doctor service will initially be launched at the Asda Supercentre in Stevenage. Or just read more coverage at Talking Retail.

Technology 124

Technology Retail 124

Retail TouchPoints

JUNE 2, 2020

Alibaba has launched three new platforms — Alibaba.com Payment Terms, Alibaba.com Freight and Alibaba.com Trade Shows — designed for small businesses seeking ways to digitally optimize their operations during the COVID-19 crisis and beyond. “U.S.

Payment Services 150

Payment Services Payments Small Business Retail Management 150

365 Retail

MAY 4, 2021

Suit and formalwear retailer Moss Bros has launched a new pay monthly subscription service for renting outfits. Bosses hope the £65-a-month “Moss Box” service can be the new Netflix of clothing with customers able to choose two items from casual to formalwear with unlimited swaps. billion by 2029. Moss Bros / PA).

Subscription 87

Subscription Department Stores Fashion Clothing 87

365 Retail

MAY 23, 2022

Secret Sales has launched a fulfilment service to support brands requiring a UK distribution centre, solving logistics challenges for those wanting to partner with the fashion marketplace but geographical location or technical infrastructure prevent them from fulfilling orders directly to consumers in the UK.

Shipping Costs 109

Shipping Costs Fulfillment Fashion Shipping 109

RetailDive

JANUARY 29, 2024

Gift Mode uses human curation and machine learning to offer shoppers a selection of products for gift recipients.

Gifts 104

Gifts Recommendation 104

TalkingRetail

AUGUST 19, 2020

Nisa Local Heysham, Beech Stores, near Morecambe, has launched a new 30-minute delivery service to better support the community following the coronavirus outbreak. Nisa partner James Brown started making home deliveries at the height of the Covid crisis, but orders were received by telephone and the service took up hours of staff time.

Retail 96

Retail 96

RetailDive

SEPTEMBER 30, 2021

Mastercard is teaming with some of the biggest companies in payments, including FIS, Synchrony, Barclays and Marqeta, to launch a new buy now-pay later service next year.

Payment Services 91

Payment Services 91

TalkingRetail

JUNE 30, 2021

The new service gives customers the option to shop Asda’s full online range of more than 30,000 grocery products for delivery in one hour. This story continues at Asda launches one hour delivery service. Asda is offering its full online product range for express delivery at three stores after a successful trial.

Customer 72

Customer Retail 72

TalkingRetail

JUNE 23, 2021

Grocery delivery service Gorillas has launched in Nottingham, enabling residents to get groceries delivered to their door in 10 minutes. This story continues at Grocery delivery service Gorillas launches in Nottingham. This story continues at Grocery delivery service Gorillas launches in Nottingham.

Operations 72

Operations Retail 72

RetailDive

DECEMBER 5, 2023

WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

eCommerce Platforms 93

eCommerce Platforms eCommerce 93

365 Retail

NOVEMBER 14, 2022

Hobbycraft has launched its new Cut & Create subscription service to help digital crafters get the most out of their machines. The subscription will be an annual service available to customers for just £39.50 The subscription will be an annual service available to customers for just £39.50 cutandcreate.

Subscription 80

Subscription Payment Services Workshop Customer 80

Retail TouchPoints

APRIL 28, 2022

But the tech giant has finally yielded to consumer and political pressure with the debut of its new Self-Service Repair website — complete with repair manuals as well as genuine Apple parts and tools. For now, Apple’s Self-Service website is only available in the U.S.,

Shipping Costs 267

Shipping Costs Electronics Shipping Consumer 267

TalkingRetail

JUNE 22, 2021

Grocemania, an on-demand grocery delivery app, has launched its first dark store in Kingston, Surrey. This story continues at Grocery delivery service Grocemania launches dark store. Or just read more coverage at Talking Retail.

Consumer 75

Consumer Retail 75

365 Retail

JUNE 30, 2021

Asda is hoping to take on the might of Amazon with the launch of a one-hour grocery delivery service – but each delivery will set you back £8.50. Asda is to launch a rapid delivery service (Rui Vieira/PA). Asda is to launch a rapid delivery service (Rui Vieira/PA).

Other 70

Other Operations Customer Marketing 70

TalkingRetail

MARCH 17, 2021

Weezy, the on-demand grocery delivery service, has launched in Bristol. This story continues at On-demand grocery service Weezy launches in Bristol. Kristof Van Beveren, co-founder and chief executive of Weezy, said: “At Weezy we believe there is. Or just read more coverage at Talking Retail.

Retail 78

Retail 78

Retail Technology Review

FEBRUARY 22, 2021

Brother UK has launched a new hardware-as-a-service platform called Managed Label Service (MLS) to help resellers capitalise on the growing market for label printers.

Management 70

Management Marketing Internet Retail Retail 70

RetailDive

APRIL 7, 2023

Ikea Family members are now able to browse and reserve gently used products online to pick up in store.

112

112

365 Retail

DECEMBER 9, 2022

As winter looms, Co-op becomes first retailer to launch a £1 million ‘Warm Spaces’ funding boost, to provide urgent support to local community organisations across the UK, as they help communities navigate rising energy costs during the cold winter months. warmspaces by 28 th February 2023 (fundraising to be completed by 31 st March 2023).

Retail 117

Retail Arts Information Technology 117

Retail Technology Review

AUGUST 9, 1520

This week sees the launch of Productcaster, one of the first agencies in the UK to run a Comparison Shopping Service (CSS) approved by Google as part of its move to increase competition in its Shopping ad space across Europe following the EU's antitrust ruling last year.

Comparison Shopping 87

Comparison Shopping Retail Internet Retail Supplies 87

RetailDive

DECEMBER 13, 2022

The carrier is touting the service as a low-price option for shippers in an expensive reverse logistics market.

Marketing 115

Marketing 115

365 Retail

APRIL 27, 2021

TSB is launching more than 40 new “pop-up” services, appearing in locations such as libraries, town halls and community centres, across Britain. The bank said the pop-ups will support customers with banking services such as making payments, getting help with products, and help with bereavements.

Banking 83

Banking Payment Services Travel Operations 83